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  1. #1
    Founder Skye's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default Major Problem, please help.

    "an error has occured.
    Please contact turbine technical support witht eh following information:

    ?

    Stack trace:
    at com.turbine.launcher.services.patcher.initializePa tchWrapper()
    at
    com.turbine.launcher.services.patcher.beginPatchin g(Booleanignorepatchwindow)
    at com.turbine.launcher.Patch(booleaninvokedbyconnect retry)
    at com.turbine,launcher.usercontrols.patchstatuscontr ol.Patch()
    at
    com.turbine.launcher.UserControls.PatchStausContro l.FormTimer_Tick
    (object Sender, EventArgs e)
    at System.Windows.Form.Timer.OnTick(EventArgs e)
    at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg,
    intPtr idEvent, IntPtr dw Time)


    Trying to log into the live server and this is what I get now. Installed fresh from the original disc after uninstalling all turbine games on my hard drive. Yes ticket has been turned in but that is rather slow and I am limited on time because of 4 days out of town and release of EU Tuesday.
    Problems began Wednesday after the troublesome Lama Patch. After the patch I got the dreaded "Examne Programs" hangup. After following the instructions from TechSupport nothing worked. Uninstalled everything for a fresh start and viola (/points to text up top).

    Mirtgar, anyone please help me get this fixed. Lots of issues to prepare for with release coming up. I'll be checking this regularly starting in about an hour and would really like to have some work to do on this tonight, I'll be around all night if neccesary.

  2. #2
    Community Member Nosterafu's Avatar
    Join Date
    Jul 2009
    Posts
    75

    Default

    When you say you uninstalled everything did you delete the folders as well??
    Some files are not deleted with an uninstall.

  3. #3
    Founder Skye's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default

    Yes deleted the turbine folder. Working on uninstalling netframework 1.1 and the hotfix. turbine suggested to uninstall them and reinstall that. We'll see...

    thanks for input.

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