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  1. #1

    Default Character Select Screen Graphical Issue

    Hi, I'm a pretty technical user who is having problems with the game running on Windows 7 RC with an ATI X800 graphics card that was able to play the game fine on XP but under Windows 7 RC is having some really weird issues. I don't know if they're driver related, Direct X related or Windows 7 Related. I know that windows 7 isn't supported and that it's a beta but I know that many people aren't having a problem atm with getting the game to run properly.


    My problem is that the Character Select screen doesn't display right. The screen starts flickering a LOT. It also keeps flicking back to the last image of the Succubus with the load screen then back to the character select screen. Fraps sees nothing but a black screen and the mouse pointer at this point. A screen shot shows just the image of the succubus. I'm using the latest driver for my graphics card for vista...

    I installed DDO before upgrading my graphics card driver from the default windows 7 microsoft driver to the real ati driver. I've installed UT2004 and UT3 after upgrading the graphics card driver and both those have worked. DDO and BF2142 and BF Heroes all have problems and all were installed before upgrading the graphics card drivers... I'm running out of things to try. Honestly, the time of installation shouldn't have anything to do with why something works or doesn't but it comes down to some things working and some things not working... I really don't get it...

    Clicking the Exit button works, I've managed to login to a character once or twice but the graphical issues were still there and most of the interface was missing, nothing was visible!

    Anyone seen anything like this before? Anyone have any ideas... I'm reinstalling the client and redownloading it... I'm done many reboots and done just about everything I can think of.



    adding DXDIAG:
    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 7/25/2009, 23:19:25
           Machine name: BLUE-PC
       Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: GA-MA770T-UD3P
                   BIOS: Award Modular BIOS v6.00PG
              Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~2.8GHz
                 Memory: 4096MB RAM
    Available OS Memory: 3326MB RAM
              Page File: 1303MB used, 5347MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 96 DPI (100 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7100.0000 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: RADEON X800GT 
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI Radeon Graphics Processor (0x554B)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_554B&SUBSYS_2151148C&REV_00
         Display Memory: 1661 MB
       Dedicated Memory: 253 MB
          Shared Memory: 1407 MB
           Current Mode: 1280 x 1024 (32 bit) (85Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: P95f+
             Monitor Id: VSC2B09
            Native Mode: 1280 x 1024(p) (85.024Hz)
            Output Type: HD15
            Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
    Driver File Version: 8.14.0010.0647 (English)
         Driver Version: 8.593.100.0
            DDI Version: 9Ex
           Driver Model: WDDM 1.0
      Driver Attributes: Final Retail
       Driver Date/Size: 4/28/2009 01:01:15, 3839488 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: 
      Device Identifier: {D7B71EE2-160B-11CF-BB75-5B01A1C2C535}
              Vendor ID: 0x1002
              Device ID: 0x554B
              SubSys ID: 0x2151148C
            Revision ID: 0x0000
     Driver Strong Name: oem3.inf:ATI.Mfg.NTx86.6.0:ati2mtag_R423:8.593.100.0:pci\ven_1002&dev_554b
         Rank Of Driver: 00F62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C 
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.5780 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 1/20/2009 02:10:52, 2317536 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Mic in at front panel (Pink) (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.5780 (English)
          Driver Attributes: Final Retail
              Date and Size: 1/20/2009 02:10:52, 2317536 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    
                Description: Realtek Digital Input (Realtek High Definition Audio)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.5780 (English)
          Driver Attributes: Final Retail
              Date and Size: 1/20/2009 02:10:52, 2317536 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Microsoft® Digital Media Pro Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00B0
            FF Driver: n/a
    
          Device Name: Microsoft® Digital Media Pro Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00B0
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4398
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/30/2009 21:56:38, 258048 bytes
    | Driver: usbd.sys, 4/21/2009 23:49:30, 5888 bytes
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x00B0
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/21/2009 23:43:35, 28160 bytes
    | Driver: kbdclass.sys, 4/22/2009 01:24:03, 42576 bytes
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 4/21/2009 23:08:48, 80896 bytes
    | Driver: kbdclass.sys, 4/22/2009 01:24:03, 42576 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC016
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 4/21/2009 23:43:33, 26112 bytes
    | Driver: mouclass.sys, 4/22/2009 01:24:02, 41040 bytes
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/22/2009 01:23:47, 51792 bytes
    | Driver: sermouse.sys, 4/21/2009 23:43:35, 19968 bytes
    | Driver: mouclass.sys, 4/22/2009 01:24:02, 41040 bytes
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 225.6 GB
    Total Space: 274.9 GB
    File System: NTFS
          Model: ST3500418AS ATA Device
    
          Drive: D:
          Model: HL-DT-ST DVDRAM GSA-H62N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7100.0013 (English), 4/30/2009 21:07:12, 108544 bytes
    
    --------------
    System Devices
    --------------
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D45AA6&0&91
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:39, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A0221458&REV_00\3&18D45AA6&0&A2
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:20, 108544 bytes
    
         Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&35E69562&0&70A4
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:50:20, 162816 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5957&SUBSYS_59571002&REV_00\3&18D45AA6&0&00
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:39, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
       Driver: n/a
    
         Name: RADEON X800GT Secondary 
    Device ID: PCI\VEN_1002&DEV_556B&SUBSYS_2150148C&REV_00\4&2B98F9DC&0&0110
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0882 (English), 4/28/2009 02:16:23, 4387840 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 4/28/2009 00:19:02, 53248 bytes
       Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0647 (English), 4/28/2009 01:01:15, 3839488 bytes
       Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0218 (English), 4/28/2009 00:44:41, 4945920 bytes
       Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0021 (English), 4/28/2009 01:14:33, 159744 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 4/23/2009 17:29:16, 189051 bytes
       Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0023 (English), 4/28/2009 00:33:08, 51712 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1032 (English), 4/28/2009 00:32:37, 135168 bytes
       Driver: C:\Windows\system32\atiumdva.cap, 4/28/2009 00:44:13, 152496 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 4/28/2009 01:13:54, 12288 bytes
       Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4222 (English), 4/28/2009 01:12:31, 733184 bytes
       Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4178 (English), 4/28/2009 01:13:36, 278528 bytes
       Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2550 (English), 4/28/2009 01:14:16, 348160 bytes
       Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0004 (English), 4/28/2009 01:14:02, 274432 bytes
       Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 4/28/2009 01:13:47, 43520 bytes
       Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3405.0493 (English), 4/28/2009 01:16:28, 442368 bytes
       Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.8543 (English), 4/27/2009 23:51:59, 11513856 bytes
       Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0227 (English), 4/27/2009 22:37:22, 3235840 bytes
       Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0227 (English), 4/27/2009 22:38:38, 53248 bytes
       Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0227 (English), 4/27/2009 22:38:26, 53248 bytes
       Driver: C:\Windows\system32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 12:51:43, 118784 bytes
       Driver: C:\Windows\atiogl.xml, 4/16/2009 11:19:48, 15577 bytes
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:39, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
       Driver: n/a
    
         Name: RADEON X800GT 
    Device ID: PCI\VEN_1002&DEV_554B&SUBSYS_2151148C&REV_00\4&2B98F9DC&0&0010
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0882 (English), 4/28/2009 02:16:23, 4387840 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 4/28/2009 00:19:02, 53248 bytes
       Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0647 (English), 4/28/2009 01:01:15, 3839488 bytes
       Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0218 (English), 4/28/2009 00:44:41, 4945920 bytes
       Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0021 (English), 4/28/2009 01:14:33, 159744 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 4/23/2009 17:29:16, 189051 bytes
       Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0023 (English), 4/28/2009 00:33:08, 51712 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1032 (English), 4/28/2009 00:32:37, 135168 bytes
       Driver: C:\Windows\system32\atiumdva.cap, 4/28/2009 00:44:13, 152496 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 4/28/2009 01:13:54, 12288 bytes
       Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4222 (English), 4/28/2009 01:12:31, 733184 bytes
       Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4178 (English), 4/28/2009 01:13:36, 278528 bytes
       Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2550 (English), 4/28/2009 01:14:16, 348160 bytes
       Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0004 (English), 4/28/2009 01:14:02, 274432 bytes
       Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 4/28/2009 01:13:47, 43520 bytes
       Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3405.0493 (English), 4/28/2009 01:16:28, 442368 bytes
       Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.8543 (English), 4/27/2009 23:51:59, 11513856 bytes
       Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0227 (English), 4/27/2009 22:37:22, 3235840 bytes
       Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0227 (English), 4/27/2009 22:38:38, 53248 bytes
       Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0227 (English), 4/27/2009 22:38:26, 53248 bytes
       Driver: C:\Windows\system32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 12:51:43, 118784 bytes
       Driver: C:\Windows\atiogl.xml, 4/16/2009 11:19:48, 15577 bytes
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:40, 40960 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
       Driver: n/a
    
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_00\3&18D45AA6&0&A3
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 13904 bytes
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:40, 40960 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_00\3&18D45AA6&0&A1
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 42576 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:21, 133200 bytes
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_00\3&18D45AA6&0&88
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 42576 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:21, 133200 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:39, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851458&REV_3C\3&18D45AA6&0&A0
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_597F&SUBSYS_59571002&REV_00\3&18D45AA6&0&50
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D45AA6&0&99
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:39, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes
    
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&18D45AA6&0&A4
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes
    
         Name: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&88E5031&0&0050
       Driver: C:\Windows\system32\DRIVERS\Rtlh86.sys, 6.195.0625.2007 (English), 6/25/2007 05:37:24, 84480 bytes
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5978&SUBSYS_59571002&REV_00\3&18D45AA6&0&10
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7100.0000
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7100.0000
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7100.0000
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7100.0000
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7100.0000
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7100.0000
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7100.0000
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7100.0000
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7100.0000
    Viscomsoft Animated GIF Encoder,0x00200000,1,0,viscomgifenc.dll,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7100.0000
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7100.0000
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7100.0000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7100.0000
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7100.0000
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7100.0000
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7100.0000
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7075.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7100.0000
    Image Effects,0x00200000,2,1,viscomaudiodata.dll,9.00.0000.0000
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7100.0000
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7100.0000
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7100.0000
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7100.0000
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7100.0000
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7100.0000
    CustomFrameGrabber Filter,0x00200000,1,1,viscomframe.dll,8.01.0000.0000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7100.0000
    WAV Dest,0x00200000,0,0,viscomwave.dll,9.00.0000.0000
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7100.0000
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7100.0000
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7100.0018
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7100.0000
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7100.0000
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7100.0000
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7100.0000
    VISCOM Overlay Text Filter,0x00200000,1,1,viscomtran.dll,
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7100.0018
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7100.0000
    Viscomsoft QuickTime Source Filter,0x00200000,0,1,viscomqtde.dll,4.00.0019.0000
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7100.0000
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7100.0000
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7100.0000
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7100.0000
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7100.0000
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7100.0000
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7100.0000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7100.0000
    RealMedia Writer Filter,0x00200000,1,0,viscomrmencoder.dll,1.00.0000.0000
    File writer,0x00200000,1,0,qcap.dll,6.06.7100.0000
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7100.0000
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7100.0000
    Viscomsoft Mpeg Encoder,0x00200000,2,0,viscommpgenc.dll,1.00.0000.0000
    Viscomsoft Mpeg Source,0x00800000,0,0,viscomsplitter.dll,1.00.0000.0000
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7100.0000
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7100.0000
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7100.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7100.0000
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7100.0018
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7100.0000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7100.0000
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7100.0000
    Viscom Audio Encoder,0x00200000,1,0,viscomaudioencoder.dll,9.00.0000.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7100.0000
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7100.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7100.0000
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7100.0018
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7100.0000
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7100.0000
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7100.0000
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7100.0000
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7100.0000
    Viscomsoft QuickTime Writer,0x00200000,1,0,viscomqtenc.dll,1.00.0000.0000
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7100.0000
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7100.0000
    Viscomsoft Mpeg Splitter,0x00800000,1,1,viscomsplitter.dll,1.00.0000.0000
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7075.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7100.0000
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7100.0000
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7100.0000
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7100.0000
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7100.0000
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7100.0000
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7100.0000
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7100.0000
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7100.0000
    FLVDecoder,0x01000000,0,2,viscomflvdec.dll,9.00.0000.0000
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7100.0000
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7100.0000
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7100.0000
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7100.0000
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7100.0000
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7100.0000
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7100.0000
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7100.0000
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7100.0000
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7100.0000
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7100.0000
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000
    PCM,0x00200000,1,1,quartz.dll,6.06.7100.0000
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7100.0000
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7100.0000
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7100.0000
    
    Audio Capture Sources:
    Mic in at front panel (Pink) (R,0x00200000,0,0,qcap.dll,6.06.7100.0000
    Realtek Digital Input (Realtek ,0x00200000,0,0,qcap.dll,6.06.7100.0000
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7100.0000
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.0000
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.0000
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7100.0000
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7100.0000
    
    WDM Streaming Capture Devices:
    Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at front panel (Green),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Mic in at front panel (Pink),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at rear panel (black),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at rear panel (Blue),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at rear panel (Green),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at rear panel (Grey),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Line in at rear panel (Orange),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Mic in at rear panel (Pink),0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    
    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7100.0000
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7100.0000
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7100.0000
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7100.0000
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7100.0000
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7100.0000
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7100.0000
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7100.0000
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000
    
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7100.0000
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7100.0000
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7100.0000
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7100.0000
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  2. #2
    Community Member mhorn's Avatar
    Join Date
    Apr 2008
    Posts
    0

    Default

    is there a triple buffering option in the DDO graphics options? I'd try that first.

  3. #3

    Default

    I can't even click on options, I've used the launcher to reset the graphical options... The only thing I could think of would be to use the .ini file and manually edit it but I think the issue is either graphics card related or directx related

  4. #4
    Community Member mhorn's Avatar
    Join Date
    Apr 2008
    Posts
    0

    Default

    can you turn off DX10 in the .ini?

  5. #5

    Default

    managed to get tripple buffering on with ini file editing... same flicking between both images in the buffer... seems to me like it's the 3d stuff that it just can't display

    dx10 shouldn't be possible as it's dx9 hardware, unless it's trying to play in directx10 because it's on win7... but that wouldn't make sense to me... I'll look into seeing if direct 10 is on but from my ini file editing I'm almost 100% sure it's in dx9 mode

  6. #6
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    You'll see "GraphicsCore=D3D9" in the ini file. Try enabling "SyncToRefresh" by changing it to "True" and make sure that the "Resolution" is matching whats set for the default Windows desktop. Also under [Troubleshooting] section change "MaximumFrameRate" to 57 to 60.

    1280 x 1024 (32 bit) (85Hz)

    (that 85hz was the only thing I noted that might also be an issue, can you lower the monitors refresh rate to say 60/70hz depending on what refresh rate it supports, to test?)

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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