Results 1 to 3 of 3
  1. #1
    Community Member cantcreate's Avatar
    Join Date
    Jul 2009
    Posts
    49

    Default Trial with existing Turbine account

    Hi,

    I have an existing Turbine account from LOTR. I've never done a DDO trial and would like to give it a shot, but when I try to sign up for it there is no option to login for existing Turbine accounts and when I enter the same info it tells me that my account already exists.

    I'd rather have my accounts for LOTR and DDO under the same Turbine account so I don't have accounts lying all over the place. I couldn't even use my existing Turbine account to post on these forums and had to create this bogus account. /sigh

    How can I sign up for a DDO trial using my existing Turbine account that has never had a trial before?

    Thanks,
    Cantcreate

  2. #2
    Community Member cantcreate's Avatar
    Join Date
    Jul 2009
    Posts
    49

    Default

    bump

  3. #3
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    If you contact the Account Management department, they should be able to assist you with this.

    If you're able to PM me your email, I'll be happy to pass that along. You can PM me here or on the LOTRO forums, same name in both places. Please do not post your email if you can't PM, just contact the Accounts department - phone and email options in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload