If you only state one half of the story, you are misrepresenting his position. That is why quote mining is a fallacy.
Since you said that he wanted to give the reward, but did not mention he wanted the players to grind favor for another reward, you misrepresented is position. He is not in favor of having everything to players, he wants to correct what he sees as a design flaw.
Quote mining!
The OP did talk about juicy rewards. Try again.
If he was only giving, he would be "handing over".
Sadly for you, he is also requiring the players to grind for something else that you won't have to grind for.
The unpleasant conflict is:
- Deleting a character to take advantage of the reward on that character, thereby losing all progress previously made on that character
- Not deleting the character but accepting that the character will never be as good as could be
If not obvious enough, not using the feature is picking option #2.
Therefore, your advice of "If you feel the feature is needlessly unpleasant, don't use it." does not solve the problematic.
Realistically, no one. Well, unless the suggested change has other harmful effect on gameplay.
We are talking about a video game. Whether something is fun or not is about the only valid metric in an argument.
Distraction? I think you need to look at what the topic is. You can't have more on topic than this...