Access to 2nd Account

[sappheire]

Hello,

I've been attempting to re-subscribe to my 2nd account. I have been on hold for live operator for 3 hours 45 minutes now without a single person picking up. I have sent in 2 e-mails. I have attempted password recovery. I have attempted the faq. I have attempted everything I know to relog into my 2nd account.

Can I please get some assistance?

Thank you in advance

[sappheire]

I am not trying to reset a forum password. I have 2 accounts. I have resubscribed to my 2nd account but I couldn't remember the password of my first account. I did "password recovery" but have not received the e-mail.

I need the password reset to my 2nd account and my e-mail updated for my other account. I've now been on hold for over 4 hours on the phone, and none of my 3 e-mails have been responded too. When I first called the automated message service told me it would be a 20 minute wait.

Is there anyone that can give me assistance before the day closes? How many people do you have calling that it has been a 4 hour wait?

Thanks in advance

[sappheire]

Received help from CSR. He helped me by informing me my user-name that I was trying to use was incorrect. He supplied me with my correct username and my password worked.

Thanks Turbine