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Thread: Launcher Freeze

  1. #1
    Community Member gunner4's Avatar
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    Default Launcher Freeze

    I can't get the game to launch from the desktop icon. Intro screen comes up, then freezes. Been working on this for days, I'm getting really discouraged, especially because my account has already been activated and I'm now paying for something I can't use. Please help me.

    Also, I've been trying to figure out how to enclose my launcher logs with code tags to make it easier for whom it may concern, but my computer skills are limited and I need the directions spelled out for me a little clearer, lol.
    Last edited by gunner4; 03-02-2009 at 06:42 PM.

  2. #2
    Community Member NameisToad's Avatar
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    Default

    Quote Originally Posted by gunner4 View Post
    I can't get the game to launch from the desktop icon. Intro screen comes up, then freezes. Been working on this for days, I'm getting really discouraged, especially because my account has already been activated and I'm now paying for something I can't use. Please help me.
    Code:
    Also, I've been trying to figure out how to enclose my launcher logs with code
    tags to make it easier for whom it may concern, but my computer skills are
    limited and I need the directions spelled out for me a little clearer, lol.
    When you're looking at the screen for making a post, you click the # on the second line of characters above the text and it puts in <code></code> tags with [] instead of <>. Anything you want to post in code tags goes between the two tags. I'd recommend copy and paste.

  3. #3
    Community Member NameisToad's Avatar
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    Default

    Quote Originally Posted by gunner4 View Post
    So, I have tried starting the program from both the desktop shortcut and the start menu.
    What happens is that the small yellow and red screen comes up it looks as though the program is going through the process of loading and then it stops and I can see, in white text, "Opening main something something".
    Then the screen just stays like that. Forever. No error messges, the program does not terminate.
    A button does show up on the taskbar. When I mouseover it, I can see a small screen shot of what appears to be the opening/login scrren for DDO. When I click on it the red and yellow screen sometimes gets more and more transparent until it disappears.
    When I check the Task Manager, it lists D&D Online Stormreach as Running.
    Thanks for your help, I really appreciate it.
    Your security software might be interfering. Are you using McAffee's, Norton's, or something less mainstream? You may need to tell your security software to allow DDO access to the internet.

  4. #4
    Community Member gunner4's Avatar
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    Default launcher freeze

    I'll give it a try. I've given DDO permission through Norton now I'm going to reboot and try to launch

  5. 03-03-2009, 12:22 AM


  6. #5
    Community Member gunner4's Avatar
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    Default

    That doesn't seem to have worked...

  7. #6
    Community Member NameisToad's Avatar
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    Default

    Did you grant turbinelauncher and dndclient permission? They both need unhindered access to the internet for the game to function properly.

  8. #7
    Founder Garth_of_Sarlona's Avatar
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    Default

    Find your Launcher logs.

    They should be somewhere like:

    Code:
    C:\Users\USERNAME\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher
    There should be a file called LauncherUserSettings.xml

    If you can't find this directory then just search your whole computer for the file.

    open that in notepad and find the line that reads

    Code:
        <option key="splashForm" value="True" />
    and change that to False instead of True so it reads:

    Code:
        <option key="splashForm" value="False" />
    This will disable the splash screen. Then you will be able to read the errors that are probably appearing underneath that you currently cannot see.

    Post those errors here.

    Garth

    Garth 20/ftr (Kensei) Haeson 20/clr Cairis 12/ftr 6/rgr 2/rog Xortan 20/wiz
    Tinosa 20/brd Garthbot 20/fvs Gaarth 18/ftr 1/rgr 1/rog (Stal Def)
    Tibetan 20/mnk Automatic DDO raid timers Haezon 20/sor (Conj)

  9. #8
    Community Member NameisToad's Avatar
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    Default

    Found this in the DDO FAQ while searching for something else:
    Quote Originally Posted by DDO FAQ
    My DDO launcher is hanging on "Opening Main Form".

    If your DDO launcher is hanging on the 'Opening Main Form' stage, please make sure that you have Internet Explorer installed and open, as Internet Explorer is the default web browser for the DDO launcher.

    You do not need to make Internet Explorer your default browser, but Internet Explorer must be installed and turned on in order for the DDO launcher to proceed past the 'Connect' stage.

    If you are still stuck at 'Opening Main Form':

    1. Open your userpreferences.ini file (default is C:\Documents and Settings\yourusername\My Documents\Dungeons and Dragons Online
    2. Change Graphics Core=d3d10 to Graphics Code=d3d9

    Doing so may resolve your concern.

    If you are still stuck at ‘Opening Main Form’, it is possible that the last patch did not apply correctly. In order to attempt to install the patch again, try the following:

    1. Clear the Temporary Internet files in Internet Explorer (regardless of which browser you have set as default)
    2. Open your Dungeons and Dragons Online program folder (Default path is C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach)
    3. Open the "Backup" folder inside your DDO program folder
    4. Copy the entire contents of your backup folder (Ctrl + A to highlight all, Ctrl + C to copy)
    5. Go back to the Dungeons and Dragons Online program folder and paste the files you just copied in to the folder. (Ctrl + V to paste)
    6. Click "Yes to all" when you are asked if you would like to overwrite the old files

    After this is done, launch the game again and let it download and install the patch.

    If you are still stuck at ‘Opening Main Form’ after trying the steps above, please try the following:

    Note: You may experience a temporary loss of some services functionality when you follow these steps. When you restore the settings, the functionality will be restored. However, the original error message or behavior may return.

    Windows Vista

    1. Click Start, type msconfig in the Start Search box, and then press ENTER. -If you are prompted for an administrator password or for a confirmation, type the password, or click Continue
    2. On the General tab, click Selective Startup
    3. Under Selective Startup, click to clear the Load Startup Items check box
    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All
    5. Click OK, and then click Restart

    Also, try turning off your User Account Control settings in Vista.

    If the above doesn't work, and you are a Vista user, please try creating a new standard user account . You can do so by following the steps HERE.

    Windows XP

    1. Click Start, click Run, type msconfig in the Open box, and then click OK
    2. On the General tab, click Selective Startup
    3. Under Selective Startup, click to clear the following check boxes: Load Startup Items
    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All
    5. Click OK, and then click Restart

    After the computer starts, test your game and see whether the problems occur.

    To restore the computer to use a normal startup:

    1. Start the System Configuration Utility
    2. Click the General tab
    3. Click Normal Startup
    4. Click OK
    5. Restart your computer

    If the above recommendations do not resolve your concern, please contact Turbine Technical Support.

  10. #9
    Community Member gunner4's Avatar
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    Default Here is the most recent Launcher Log.

    Code:
     
    Launcher execution begins: 03/03/2009 5:28:13 PM                                                     03/03/2009 5:28:13 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 1246212 -invoker_pid 1104   03/03/2009 5:28:13 PM
    Administrator: False                                                                                 03/03/2009 5:28:13 PM
    UAC enabled: True                                                                                    03/03/2009 5:28:13 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 03/03/2009 5:28:13 PM
    Read user settings file.                                                                             03/03/2009 5:28:13 PM
    Installed resources:                                                                                 03/03/2009 5:28:13 PM
        en      en English "Select a Language"                                                           03/03/2009 5:28:13 PM
                                                                                                         03/03/2009 5:28:13 PM
    Target culture: "en-US"                                                                              03/03/2009 5:28:13 PM
    Looking for resources in "en-US"                                                                     03/03/2009 5:28:13 PM
    Looking for resources in "en-GB"                                                                     03/03/2009 5:28:13 PM
    Looking for resources in "en"                                                                        03/03/2009 5:28:13 PM
    Final resource culture: "en"                                                                         03/03/2009 5:28:13 PM
                                                                                                         03/03/2009 5:28:13 PM
    Resources library:                                                                                   03/03/2009 5:28:13 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 03/03/2009 5:28:13 PM
        Comments:        Resources and assembly imported from library                                    03/03/2009 5:28:13 PM
        FileVersion:     1.3.2950.26146                                                                  03/03/2009 5:28:13 PM
        AssemblyVersion: 1.3.2950.26146                                                                  03/03/2009 5:28:13 PM
        BuildTime:       29/01/2008 2:31:32 PM Pacific Standard Time                                     03/03/2009 5:28:13 PM
                                                                                                         03/03/2009 5:28:13 PM
    ConfigurationSettings.AppSettings:                                                                   03/03/2009 5:28:13 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              03/03/2009 5:28:13 PM
        DataCenter.GameName=DDO                                                                          03/03/2009 5:28:13 PM
        DataCenter.DefaultCenter=DDO                                                                     03/03/2009 5:28:13 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               03/03/2009 5:28:13 PM
        Launcher.DocumentFolder=Launcher                                                                 03/03/2009 5:28:13 PM
                                                                                                         03/03/2009 5:28:13 PM
    Enter LoadPrivateFonts                                                                               03/03/2009 5:28:13 PM
        FontFamily "Masoch Dirach" loaded.                                                               03/03/2009 5:28:13 PM
    Exit LoadPrivateFonts                                                                                03/03/2009 5:28:13 PM
    Trying to load splash screen from the local directory...                                             03/03/2009 5:28:13 PM
    No local splash screen image found.                                                                  03/03/2009 5:28:13 PM
                                                                                                         03/03/2009 5:28:13 PM
    ---------------------------------------------------------------------------------------------------  03/03/2009 5:28:13 PM
                                            System Information                                           03/03/2009 5:28:13 PM
    ---------------------------------------------------------------------------------------------------  03/03/2009 5:28:13 PM
         Operating System: Microsoft® Windows Vista™ Home Premium  (6.0.6001, Build 6001) Service Pack 1 03/03/2009 5:28:14 PM
                 Language: English (United States)                                                       03/03/2009 5:28:14 PM
      System Manufacturer: Acer                                                                          03/03/2009 5:28:14 PM
             System Model: Aspire M5100                                                                  03/03/2009 5:28:14 PM
                     BIOS: Phoenix - AwardBIOS v6.00PG                                                   03/03/2009 5:28:14 PM
                Processor: AuthenticAMD x64 Family 15 Model 67 Stepping 3 (3GHz)                         03/03/2009 5:28:14 PM
                   Memory: 2814MB RAM                                                                    03/03/2009 5:28:14 PM
                Page File: 22MB used, 3092MB available                                                   03/03/2009 5:28:14 PM
          Cipher strength: Min=40-bit, Max=128-bit                                                       03/03/2009 5:28:14 PM
         .NET CLR version: 1.1.4322.2407 ()                                                              03/03/2009 5:28:14 PM
    Default Proxy Address:                                                                               03/03/2009 5:28:14 PM
       BypassProxyOnLocal: False                                                                         03/03/2009 5:28:14 PM
               BypassList:                                                                                                      03/03/2009 5:28:14 PM
    ---------------------------------------------------------------------------------------------------  03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
    Initialization status: "Logging module version data"                                                 03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
    Assemblies:                                                                                          03/03/2009 5:28:14 PM
        ModuleName:      TurbineLauncher.exe                                                             03/03/2009 5:28:14 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 03/03/2009 5:28:14 PM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             03/03/2009 5:28:14 PM
        FileVersion:     1.3.12.8                                                                        03/03/2009 5:28:14 PM
        AssemblyVersion: 1.3.2887.18999                                                                  03/03/2009 5:28:14 PM
        BuildTime:       27/11/2007 10:33:18 AM Pacific Standard Time                                    03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 03/03/2009 5:28:14 PM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 03/03/2009 5:28:14 PM
        FileVersion:     1.3.12.8                                                                        03/03/2009 5:28:14 PM
        AssemblyVersion: 1.3.2887.18954                                                                  03/03/2009 5:28:14 PM
        BuildTime:       27/11/2007 10:31:48 AM Pacific Standard Time                                    03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
    Libraries:                                                                                           03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.1.0.0                                                                             03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.0.0.0                                                                             03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.1.0.0                                                                             03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\PatchClient.dll 03/03/2009 5:28:14 PM
        FileVersion: 01,04,01,04001                                                                      03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 03/03/2009 5:28:14 PM
        FileVersion: 1, 3, 12, 8                                                                         03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.3.12.4                                                                            03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 03/03/2009 5:28:14 PM
        FileVersion: 01,04,01,04001                                                                      03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.7.2.0                                                                             03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Dungeons & Dragons Online - Stormreach\zlib1T.dll 03/03/2009 5:28:14 PM
        FileVersion: 1.2.3                                                                               03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
        FileName:    C:\Windows\system32\schannel.dll                                                    03/03/2009 5:28:14 PM
        FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)                                           03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
                                                                                                         03/03/2009 5:28:14 PM
    Initialization status: "Registering update wrapper"                                                  03/03/2009 5:28:14 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 5                                                         03/03/2009 5:28:14 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 5                                                       03/03/2009 5:28:14 PM
    Initialization status: "Constructing data center browser"                                            03/03/2009 5:28:14 PM
    Initialization status: "Constructing alert service"                                                  03/03/2009 5:28:14 PM
    Initialization status: "Constructing configuration service"                                          03/03/2009 5:28:14 PM
    Initialization status: "Constructing authentication service"                                         03/03/2009 5:28:14 PM
    Initialization status: "Constructing update service"                                                 03/03/2009 5:28:14 PM
    Initialization status: "Constructing UI manager"                                                     03/03/2009 5:28:14 PM
    Initialization status: "Constructing phase engine"                                                   03/03/2009 5:28:14 PM
    autoPatchTimer interval: 14400000                                                                    03/03/2009 5:28:14 PM
    Initialization status: "Getting data centers"                                                        03/03/2009 5:28:14 PM
    Current Data Center: DDO                                                                             03/03/2009 5:28:15 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          03/03/2009 5:28:15 PM
                                                                                                         03/03/2009 5:28:15 PM
    World status servers:                                                                                03/03/2009 5:28:15 PM
        Sarlona @ http://launcher.turbine.com/serverin...=208.94.52.201                             03/03/2009 5:28:15 PM
        Khyber @ http://launcher.turbine.com/serverin...=208.94.52.141                              03/03/2009 5:28:15 PM
        Thelanis @ http://launcher.turbine.com/serverin...=208.94.52.182                            03/03/2009 5:28:15 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=208.94.52.161                         03/03/2009 5:28:15 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=208.94.52.171                           03/03/2009 5:28:15 PM
                                                                                                         03/03/2009 5:28:15 PM
    Initialization status: "Getting remote configuration"                                                03/03/2009 5:28:15 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              03/03/2009 5:28:15 PM
    Configuration.AppSettings:                                                                           03/03/2009 5:28:15 PM
        LauncherConfig.DateTime=04/19/07 12:00 PM                                                        03/03/2009 5:28:15 PM
        LauncherConfig.RefreshFrequency=15                                                               03/03/2009 5:28:15 PM
        GameName=DDO                                                                                     03/03/2009 5:28:15 PM
        Patching.ProductCode=DDO                                                                         03/03/2009 5:28:15 PM
        GameClient.Filename=dndclient.exe                                                                03/03/2009 5:28:15 PM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 03/03/2009 5:28:15 PM
        GameClient.ResetGraphicsArg= --safe                                                              03/03/2009 5:28:15 PM
        GameClient.AlwaysPatchHighRes=true                                                               03/03/2009 5:28:15 PM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   03/03/2009 5:28:15 PM
        GameClient.RequiredVersion=0                                                                     03/03/2009 5:28:15 PM
        GameClient.ForwardVersion=0                                                                      03/03/2009 5:28:15 PM
        URL.UpdateDownload=http://downloads.turbine.com                                                  03/03/2009 5:28:15 PM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   03/03/2009 5:28:15 PM
        URL.Support=http://www.ddo.com/support/                                                          03/03/2009 5:28:15 PM
        URL.Home=http://www.ddo.com                                                                      03/03/2009 5:28:15 PM
        URL.Community=http://www.ddo.com                                                                 03/03/2009 5:28:15 PM
        URL.Account=https://myaccount.turbine.com                                                        03/03/2009 5:28:15 PM
        URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 03/03/2009 5:28:15 PM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 03/03/2009 5:28:15 PM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       03/03/2009 5:28:15 PM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 03/03/2009 5:28:15 PM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 03/03/2009 5:28:15 PM
        Activate.Account.BuyNow=true                                                                     03/03/2009 5:28:15 PM
        Threshold.Account.DaysLeft=35                                                                    03/03/2009 5:28:15 PM
        Activate.Account.DaysLeft=true                                                                   03/03/2009 5:28:15 PM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   03/03/2009 5:28:15 PM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             03/03/2009 5:28:15 PM
        URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 03/03/2009 5:28:15 PM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         03/03/2009 5:28:15 PM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       03/03/2009 5:28:15 PM
        URL.LogoButton1=http://www.atari.com                                                             03/03/2009 5:28:15 PM
        URL.LogoButton2=http://www.hasbro.com                                                            03/03/2009 5:28:15 PM
        URL.LogoButton3=http://www.wizards.com                                                           03/03/2009 5:28:15 PM
        URL.LogoButton4=http://www.turbine.com                                                           03/03/2009 5:28:15 PM
        WorldUpdateRate=1                                                                                03/03/2009 5:28:15 PM
        PatchWindow=30                                                                                   03/03/2009 5:28:15 PM
        PatchConnectRetryInterval=1                                                                      03/03/2009 5:28:15 PM
        DisablePatch=false                                                                               03/03/2009 5:28:15 PM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   03/03/2009 5:28:15 PM
        TrialTokenList=StormreachGuest                                                                   03/03/2009 5:28:15 PM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               03/03/2009 5:28:15 PM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       03/03/2009 5:28:15 PM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  03/03/2009 5:28:15 PM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 03/03/2009 5:28:15 PM
                                                                                                         03/03/2009 5:28:15 PM
    Initialization status: "Getting alerts and news"                                                     03/03/2009 5:28:15 PM
    Initialization status: "Opening main form"                                                           03/03/2009 5:28:15 PM
    Trying to load main form background image from the local directory...                                03/03/2009 5:28:16 PM
    No main form background image found. Using default.                                                  03/03/2009 5:28:16 PM
    Length cannot be less than zero.
    Parameter name: length                                             03/03/2009 5:28:18 PM
    Transition to phase: UpdaterSelectControl                                                            03/03/2009 5:28:18 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion.                            03/03/2009 5:28:18 PM
    Transition to phase: PatchStatusControl                                                              03/03/2009 5:28:19 PM
    Last edited by gunner4; 03-03-2009 at 08:42 PM.

  11. #10
    Community Member gunner4's Avatar
    Join Date
    Mar 2009
    Posts
    21

    Default Got it!

    Ok, it was the security interfering. Thank you guys.

  12. #11
    Community Member
    Join Date
    Oct 2009
    Posts
    1

    Default

    Quote Originally Posted by gunner4 View Post
    I can't get the game to launch from the desktop icon. Intro screen comes up, then freezes. Been working on this for days, I'm getting really discouraged, especially because my account has already been activated and I'm now paying for something I can't use. Please help me.

    Also, I've been trying to figure out how to enclose my launcher logs with code tags to make it easier for whom it may concern, but my computer skills are limited and I need the directions spelled out for me a little clearer, lol.
    ive tried everything my minimum is at the right spot i had packets and ddoclient and still i get stuck at alerts and news and i dont know why it wont start my brother and his friend get on fine but i cant Please HELP!!!!

  13. #12
    Community Member
    Join Date
    Jul 2010
    Posts
    1

    Cool bro

    dude,
    the spla thing the guy before was saying might have worked but i found that if you make the main.form windowedit doesnt freeze up.

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