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Thread: Launcher Error

  1. #1
    Community Member MisterTee01's Avatar
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    Feb 2008
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    51

    Exclamation Launcher Error

    I am getting a launch error

    System.NullReferenceException: Object reference
    not set to an instance of an object.
    at
    System.Windows.Forms.UnsafeNativeMethods.CallWindo wProc(IntPtr
    wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam,
    IntPtr lParam)
    at
    System.Windows.Forms.NativeWindow.DefWndProc(Messa ge&m)
    at System.Windows.Forms.Control.DefWndProc(Message&m)
    at System.Windows.Forms.Control.WndProc(Message&m)
    at System.Windows.Forms.TextBoxBase.WndProc(Message&m )
    at System.Windows.Forms.RichTextBox.WndProc(Message&m )
    at
    com.turbine.launcher.UserControls.RichTextBoxEx.Wn dProc(Message&m)
    at
    System.Windows.Forms.ControlNativeWindow.OnMessage (Message&m)
    at
    System.Windows.Forms.ControlNativeWindow.WndProc(M essage&m)
    at
    System.Windows.Forms.NativeWindow.Callback(IntPtr
    hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    I am running xp
    What can I do?

  2. #2
    Community Member MisterTee01's Avatar
    Join Date
    Feb 2008
    Posts
    51

    Unhappy

    ok tech support told me to make sure the files �dndclient.exe� and �turbinelauncher.exe� are being
    allowed full inbound/outbound access to the internet by my firewall. Sometimes you need to refresh the firewall
    manually by removing and re-adding these files from its list of allowed programs or exceptions and re-adding them.


    done... still same launch error

    ...grrrr...

  3. #3
    Community Member MisterTee01's Avatar
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    Default

    Okay Techs Next message to me was...

    Open the XP Control Panel (Start Menu > Control Panel) and select the Add or Remove Programs option. In the list that comes up look for "Microsoft .Net Framework 1.1" and "Microsoft .Net Framework 1.1 (Hotfix)" and uninstall both of those starting with "Microsoft .Net Framework 1.1" and then the Hotfix (Which will give an error but it will remove itself from the list) and download and reinstall them from the links below:

    Microsoft .Net Framework 1.1:
    http://www.microsoft.com/downloads/d...displaylang=en

    The 1.1 Service Pack (Hotfix):
    http://www.microsoft.com/downloads/d...displaylang=en

    Once those are installed/reinstalled open the folder C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach and within that folder locate the file "TurbineRegisterGDF.exe" (it may display as "TurbineRegisterGDF" only) and double click that file.

    You should receive several success messages to click ok on and if so relaunch the game to test.

  4. #4
    Community Member MisterTee01's Avatar
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    Default

    And the next message was:

    create a new XP user account login via the User Accounts option in the XP control panel. (Start > Control Panel > User Accounts) Set it up as a Computer Administrator account, and log off of your current XP login and into that one to try the game there.

    http://www.microsoft.com/windowsxp/u.../accounts.mspx

    Essentially the steps outlined in that article but instead of creating a "Limited" account as they detail create a "Computer Administrator" account when presented with the option to choose.

    If the same error persists please uninstall the game via the "Add or Remove Programs" option in the XP control panel and once the uninstaller completes delete the "Dungeons and Dragons Online" folders in "Documents" and C:\Program Files\Turbine prior to reinstalling.

    Please use the pre-updated Mod8 installation available from the knowledge base article linked below to reinstall with:

    http://turbine.fuzeqna.com/ddo.suppo....asp?kbid=4761

    While that is a large download it is pre-updated and will need minimal patching once installed.

  5. #5
    Community Member MisterTee01's Avatar
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    Default

    ... low and behold I figured it out and got my ddo running.

    All along I just needed to repair windows. Seems that it had gotten corrupt somewhere along the way.

    I figured I might as well post the journey in hopes it helps someone else that runs into the same prob and doesnt have the time and or patience to wait on tech support

    And Im Out,,,

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