Web error while accessing the datacenter

[Eradacator]

Ok guys here is the situation.. I am on a business trip and the corporate apartment I am staying in has free internet access in the room. I tested DDO on my LAN at home so I know it can work on this comp.. but I am getting this error when trying to log in from here

Contents of log file C:\Documents and Settings\Douglas Pistorius\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128758361501623750.log
---------------------------------------------------------------------
Launcher execution begins: 01/07/2009 9:09:10 PM 01/07/2009 9:09:10 PM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 1966770 -invoker_pid 2144 01/07/2009 9:09:10 PM
Administrator: True 01/07/2009 9:09:12 PM
UAC enabled: False 01/07/2009 9:09:12 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 01/07/2009 9:09:12 PM
Read user settings file. 01/07/2009 9:09:12 PM
Installed resources: 01/07/2009 9:09:12 PM
en en English "Select a Language" 01/07/2009 9:09:12 PM
01/07/2009 9:09:12 PM
Target culture: "en-US" 01/07/2009 9:09:12 PM
Looking for resources in "en-US" 01/07/2009 9:09:12 PM
Looking for resources in "en-GB" 01/07/2009 9:09:12 PM
Looking for resources in "en" 01/07/2009 9:09:12 PM
Final resource culture: "en" 01/07/2009 9:09:12 PM
01/07/2009 9:09:12 PM
Resources library: 01/07/2009 9:09:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 01/07/2009 9:09:12 PM
Comments: Resources and assembly imported from library 01/07/2009 9:09:12 PM
FileVersion: 1.3.2950.26146 01/07/2009 9:09:12 PM
AssemblyVersion: 1.3.2950.26146 01/07/2009 9:09:12 PM
BuildTime: 01/29/2008 2:31:32 PM Central Standard Time 01/07/2009 9:09:12 PM
01/07/2009 9:09:12 PM
ConfigurationSettings.AppSettings: 01/07/2009 9:09:12 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 01/07/2009 9:09:12 PM
DataCenter.GameName=DDO 01/07/2009 9:09:12 PM
DataCenter.DefaultCenter=DDO 01/07/2009 9:09:12 PM
Product.DocumentFolder=Dungeons and Dragons Online 01/07/2009 9:09:12 PM
Launcher.DocumentFolder=Launcher 01/07/2009 9:09:12 PM
01/07/2009 9:09:12 PM
Enter LoadPrivateFonts 01/07/2009 9:09:12 PM
FontFamily "Masoch Dirach" loaded. 01/07/2009 9:09:12 PM
Exit LoadPrivateFonts 01/07/2009 9:09:12 PM
Trying to load splash screen from the local directory... 01/07/2009 9:09:12 PM
No local splash screen image found. 01/07/2009 9:09:12 PM
01/07/2009 9:09:12 PM
--------------------------------------------------------------------------------------------------- 01/07/2009 9:09:12 PM
System Information 01/07/2009 9:09:12 PM
--------------------------------------------------------------------------------------------------- 01/07/2009 9:09:12 PM
Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 01/07/2009 9:09:13 PM
Language: English (United States) 01/07/2009 9:09:13 PM
System Manufacturer: Dell Inc. 01/07/2009 9:09:13 PM
System Model: Latitude D630 01/07/2009 9:09:13 PM
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03 01/07/2009 9:09:13 PM
Processor: GenuineIntel x86 Family 6 Model 15 Stepping 10 (1.99GHz) 01/07/2009 9:09:13 PM
Memory: 2046MB RAM 01/07/2009 9:09:13 PM
Page File: 970MB used, 2458MB available 01/07/2009 9:09:13 PM
Cipher strength: Min=40-bit, Max=128-bit 01/07/2009 9:09:13 PM
.NET CLR version: 1.1.4322.2407 () 01/07/2009 9:09:13 PM
Default Proxy Address: 01/07/2009 9:09:13 PM
BypassProxyOnLocal: False 01/07/2009 9:09:13 PM
BypassList: 01/07/2009 9:09:13 PM
--------------------------------------------------------------------------------------------------- 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
Initialization status: "Logging module version data" 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
Assemblies: 01/07/2009 9:09:13 PM
ModuleName: TurbineLauncher.exe 01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 01/07/2009 9:09:13 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 01/07/2009 9:09:13 PM
FileVersion: 1.3.12.8 01/07/2009 9:09:13 PM
AssemblyVersion: 1.3.2887.18999 01/07/2009 9:09:13 PM
BuildTime: 11/27/2007 10:33:18 AM Central Standard Time 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 01/07/2009 9:09:13 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 01/07/2009 9:09:13 PM
FileVersion: 1.3.12.8 01/07/2009 9:09:13 PM
AssemblyVersion: 1.3.2887.18954 01/07/2009 9:09:13 PM
BuildTime: 11/27/2007 10:31:48 AM Central Standard Time 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
Libraries: 01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 01/07/2009 9:09:13 PM
FileVersion: 1.1.0.0 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 01/07/2009 9:09:13 PM
FileVersion: 1.0.0.0 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 01/07/2009 9:09:13 PM
FileVersion: 1.1.0.0 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 01/07/2009 9:09:13 PM
FileVersion: 01,04,01,04001 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 01/07/2009 9:09:13 PM
FileVersion: 1, 3, 12, 8 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 01/07/2009 9:09:13 PM
FileVersion: 1.3.12.4 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 01/07/2009 9:09:13 PM
FileVersion: 01,04,01,04001 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 01/07/2009 9:09:13 PM
FileVersion: 1.7.3.0 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 01/07/2009 9:09:13 PM
FileVersion: 1.2.3 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
FileName: C:\WINDOWS\system32\schannel.dll 01/07/2009 9:09:13 PM
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
Initialization status: "Registering update wrapper" 01/07/2009 9:09:13 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0 01/07/2009 9:09:13 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 01/07/2009 9:09:13 PM
Initialization status: "Constructing data center browser" 01/07/2009 9:09:13 PM
Initialization status: "Constructing alert service" 01/07/2009 9:09:13 PM
Initialization status: "Constructing configuration service" 01/07/2009 9:09:13 PM
Initialization status: "Constructing authentication service" 01/07/2009 9:09:13 PM
Initialization status: "Constructing update service" 01/07/2009 9:09:13 PM
Initialization status: "Constructing UI manager" 01/07/2009 9:09:13 PM
Initialization status: "Constructing phase engine" 01/07/2009 9:09:13 PM
autoPatchTimer interval: 14400000 01/07/2009 9:09:13 PM
Initialization status: "Getting data centers" 01/07/2009 9:09:13 PM
Current Data Center: DDO 01/07/2009 9:09:13 PM
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
World status servers: 01/07/2009 9:09:13 PM
Sarlona @ http://launcher.turbine.com/serverin...=208.94.52.151 01/07/2009 9:09:13 PM
Khyber @ http://launcher.turbine.com/serverin...=208.94.52.141 01/07/2009 9:09:13 PM
Thelanis @ http://launcher.turbine.com/serverin...=208.94.52.182 01/07/2009 9:09:13 PM
Argonnessen @ http://launcher.turbine.com/serverin...=208.94.52.161 01/07/2009 9:09:13 PM
Ghallanda @ http://launcher.turbine.com/serverin...=208.94.52.171 01/07/2009 9:09:13 PM
01/07/2009 9:09:13 PM
Initialization status: "Getting remote configuration" 01/07/2009 9:09:13 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 01/07/2009 9:09:13 PM
Configuration.AppSettings: 01/07/2009 9:09:14 PM
LauncherConfig.DateTime=04/19/07 12:00 PM 01/07/2009 9:09:14 PM
LauncherConfig.RefreshFrequency=15 01/07/2009 9:09:14 PM
GameName=DDO 01/07/2009 9:09:14 PM
Patching.ProductCode=DDO 01/07/2009 9:09:14 PM
GameClient.Filename=dndclient.exe 01/07/2009 9:09:14 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 01/07/2009 9:09:14 PM
GameClient.ResetGraphicsArg= --safe 01/07/2009 9:09:14 PM
GameClient.AlwaysPatchHighRes=true 01/07/2009 9:09:14 PM
GameClient.HighResPatchArg= --HighResOutOfDate 01/07/2009 9:09:14 PM
GameClient.RequiredVersion=0 01/07/2009 9:09:14 PM
GameClient.ForwardVersion=0 01/07/2009 9:09:14 PM
URL.UpdateDownload=http://downloads.turbine.com 01/07/2009 9:09:14 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 01/07/2009 9:09:14 PM
URL.Support=http://www.ddo.com/support/ 01/07/2009 9:09:14 PM
URL.Home=http://www.ddo.com 01/07/2009 9:09:14 PM
URL.Community=http://www.ddo.com 01/07/2009 9:09:14 PM
URL.Account=https://myaccount.turbine.com 01/07/2009 9:09:14 PM
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 01/07/2009 9:09:14 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 01/07/2009 9:09:14 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 01/07/2009 9:09:14 PM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 01/07/2009 9:09:14 PM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 01/07/2009 9:09:14 PM
Activate.Account.BuyNow=true 01/07/2009 9:09:14 PM
Threshold.Account.DaysLeft=35 01/07/2009 9:09:14 PM
Activate.Account.DaysLeft=true 01/07/2009 9:09:14 PM
LauncherConfig.SubscriptionRefreshFrequency=60 01/07/2009 9:09:14 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 01/07/2009 9:09:14 PM
URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 01/07/2009 9:09:14 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 01/07/2009 9:09:14 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 01/07/2009 9:09:14 PM
URL.LogoButton1=http://www.atari.com 01/07/2009 9:09:14 PM
URL.LogoButton2=http://www.hasbro.com 01/07/2009 9:09:14 PM
URL.LogoButton3=http://www.wizards.com 01/07/2009 9:09:14 PM
URL.LogoButton4=http://www.turbine.com 01/07/2009 9:09:14 PM
WorldUpdateRate=1 01/07/2009 9:09:14 PM
PatchWindow=30 01/07/2009 9:09:14 PM
PatchConnectRetryInterval=1 01/07/2009 9:09:14 PM
DisablePatch=false 01/07/2009 9:09:14 PM
EmailAddress.Errors=LauncherErrors@turbine.com 01/07/2009 9:09:14 PM
TrialTokenList=StormreachGuest 01/07/2009 9:09:14 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 01/07/2009 9:09:14 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 01/07/2009 9:09:14 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 01/07/2009 9:09:14 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 01/07/2009 9:09:14 PM
01/07/2009 9:09:14 PM
Initialization status: "Getting alerts and news" 01/07/2009 9:09:14 PM
Initialization status: "Opening main form" 01/07/2009 9:09:14 PM
Trying to load main form background image from the local directory... 01/07/2009 9:09:15 PM
No main form background image found. Using default. 01/07/2009 9:09:15 PM
Length cannot be less than zero.
Parameter name: length 01/07/2009 9:09:18 PM
Transition to phase: UpdaterSelectControl 01/07/2009 9:09:18 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 01/07/2009 9:09:18 PM
Transition to phase: PatchStatusControl 01/07/2009 9:09:18 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 01/07/2009 9:09:18 PM
Connect: Waiting 01/07/2009 9:09:19 PM
Connect: Done 01/07/2009 9:09:19 PM
Examine Programs: Waiting 01/07/2009 9:09:19 PM
Examine Programs: Done 01/07/2009 9:09:26 PM
Update Programs: Done 01/07/2009 9:09:26 PM
Examine Game Data: Waiting 01/07/2009 9:09:26 PM
Examine Game Data: Done 01/07/2009 9:09:26 PM
Update Game Data: Waiting 01/07/2009 9:09:26 PM
Update Game Data: Done 01/07/2009 9:09:26 PM
Disconnect: Done 01/07/2009 9:09:26 PM
Patching complete. Peak throughput: 0.00 KB/sec 01/07/2009 9:09:26 PM
Total downloaded file patch: 0 bytes 01/07/2009 9:09:26 PM
Total downloaded dat patch: 0 bytes 01/07/2009 9:09:26 PM
Raising PatchComplete event... 01/07/2009 9:09:26 PM
Setting current version in registry... 01/07/2009 9:09:26 PM
Game client applied version stored: 0 01/07/2009 9:09:26 PM
Game client forward version stored: 0 01/07/2009 9:09:26 PM
Transition to phase: AuthenticationControl 01/07/2009 9:09:26 PM
...PatchComplete events finished 01/07/2009 9:09:27 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:32 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:48 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:48 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:48 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:48 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:48 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:48 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:48 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:48 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:48 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:48 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:48 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:48 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:49 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:49 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:49 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:50 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:50 PM
01/07/2009 9:09:50 PM
*** Login Error 01/07/2009 9:09:50 PM
01/07/2009 9:09:50 PM
Web error while accessing the datacenter:

https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:50 PM
01/07/2009 9:09:50 PM
Certificate Information:
------------------------

Problem: 0x80096004 (Unknown Certificate Problem)

Service Point:
Address: ................ https://gls.ddo.com/GLS.AuthServer/Service.asmx
Connection Limit: ....... 2
Connection Name: ........ https
Current Connections: .... 1
Idle Since: ............. 01/07/2009 9:09:32 PM
Max Idle Time: .......... 100000

X509 Certificate:
Cert Hash: .............. 66FEF0435A05A507DC2AE2A6AA88CF6336AE36ED
Effective Date: ......... 01/04/2009 4:00:00 PM
Expiration Date: ........ 01/05/2010 3:59:59 PM
Format: ................. X509
Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
Key Algorithm: .......... 1.2.840.113549.1.1.1
Key Algorithm Parameters: 0500
Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Drive, O="Turbine, INC", OU=Secure Link SSL Wildcard, CN=*.ddo.com
Public Key: ............. 30818902818100DC28EB124FE5453548288F95BE...
Raw Cert Data: .......... 308204F3308203DBA003020102021100AB318CA6...
Serial Number: .......... F9B9EABE321367EAF9E856D8A68C31AB00

Web Request:
Connection Group Name: ..
Content Length: ......... -1
Content Type: ........... text/xml; charset=utf-8
Method: ................. POST
Request Uri: ............ https://gls.ddo.com/GLS.AuthServer/Service.asmx

Headers:
User-Agent = Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2407)
Content-Type = text/xml; charset=utf-8
SOAPAction = "http://www.turbine.com/SE/GLS/LoginAccount"
01/07/2009 9:09:50 PM
01/07/2009 9:09:50 PM
---------------------------------------------------------------------
End of log file



I am thinking it is something with their router settings... if so I am guessing I am screwed.. if not, any suggestions>

[Theboz]

he, Salty, I let the guild knwo about your problem, I hope you can get back on soon for this weekend.

I have been searching the internet for the Cerificate error you received and I have basically found very little relating to anything that would be of help.

There was somebody else who had a certificate error but, he had a different error code then you did and he was more then likely infected with a trojan.

I think in your case its difinately the Router, blocking Secured sites. to test this after you made sure your infection free. go to a secured site that uses SSL/VPN. If you cant access any secured sites then most likely the Router is blocking them.

Ill keep looking for a solution and I hope you can get back on soon.

[Eradacator]

Hey bud thanks for the help.. Yeah I tried to go on my work e-mail and also a navy website and both allowed me on.. not sure what the deal is =(

[Eradacator]

Reviving this because I have yet to get any help and I need my fix for DDO during these boring times.. I keep getting a access to the datacenter error when trying to launch.. As stated above it says something about a certificate error.. I was wondering if anyone could tell me if this sounds like a laptop problem or a lan settings problem with the place I am at? I have tried numerous SSL/secure sites from this computer and can get there fine.. Just cant seem to log on to DDO =( any help would be greatly apprecaited!!!

[Eradacator]

BUMP.. Please help me I want to utilize my subscription but cannot figure out *** is going on.. BTW Just to update.. I confirmed it is not the network I am on because I went to a starbucks to try to log in this morning and still got the same error.. There is a problem somewhere with the certificate communicating with my computer.. PLEASE SOMEONE HELP!

[Stormanne]

What are the settings on your primary playing computer? If you are using a vista based system at home with DX 10 turned on, then the settings for your account can cause a conflict going from Vista back to XP.

[Sibyl]

Do you have .NET 1.1 and .NET 1.1 SP1 installed on your machine?

(Note that .NET 2.0 is not an upgrade for .NET 1.1, they are separate products.)

EDIT: You could also try updating your root certificates from Microsoft.

[Eradacator]

yes I do

[Eradacator]

What are the settings on your primary playing computer? If you are using a vista based system at home with DX 10 turned on, then the settings for your account can cause a conflict going from Vista back to XP.

Playing on a XP laptop.. I ran DDO fine on my home network the night before I left on business.. It's been acting up since I been out on business...and I tired 2 different networks out here.. The one in my apartment and the one in starbucks givin me the same error

[NameisToad]

At the risk of saying the extremely obvious, have you tried contacting Turbine Technical Support?

Technical Assistance If you are experiencing technical issues, post to this forum for help from other players. NOTE: For official technical support, please visit http://support.turbine.com

[NameisToad]

gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 01/07/2009 9:09:49 PM
Launcher.authenticator.Status: CertificateError 01/07/2009 9:09:50 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish trust relationship with remote server. 01/07/2009 9:09:50 PM

Is it possible that your certificate has incorrect information, and deleting it will clear this up?

Clicking the link in the quote above takes you to a Turbine webtool description which seems to say that if you fail to give correct information you will fail to get a certificate, and if you fail to get a certificate you will not be allowed to log in.

I don't have Vista, and I couldn't find the certificate on my xp machine anyway. (probably in internet settings and I don't feel like looking through all that to see what I find) If you can't find it or don't want to look, you could try a re-install of the game and see if that helps any... but I don't know how much longer you're going to be away from home, so this may all be moot anyway.

[Eradacator]

I was actually thinking that but I could not find the name of the cert =(


EDIT: Here is an interesting thing to note...I cannot view that webpage I get the general webpage error.. I tried another HTTPS and could get there fine

[NameisToad]

Have you considered asking the IT guys at your company? Many IT guys are also computer gamers, and will be happy to help you fix it if it's fixable, and will tell you point-blank if there is a policy decision in your way.

[Theboz]

I was actually thinking that but I could not find the name of the cert =(


EDIT: Here is an interesting thing to note...I cannot view that webpage I get the general webpage error.. I tried another HTTPS and could get there fine

Now I have a stupid question to ask, because I can access this page with no problems, until I change my date and Time to something other then the correct time and date. As soon as I change the date I can not access that page I get this Error "There is a problem with this website's security certificate".

when my date and time are correct I can access that page just fine.

[Eradacator]

Well I did change time zones to go on my business trip so I did specifically make sure that my XP time was changed.. far as I know my date/time is right on point with my iphone (looking at it right now)

Also as I said, I have been able to get on other HTTPS: sites that I know of. it is just this one in particular

[NameisToad]

Well I did change time zones to go on my business trip so I did specifically make sure that my XP time was changed.. far as I know my date/time is right on point with my iphone (looking at it right now)

Also as I said, I have been able to get on other HTTPS: sites that I know of. it is just this one in particular

Did you change the time, or just change the time zone?