Please Patch these asap.

[Tharlak]

The ticket form takes a min or 2 to load, especially in a quest, thats why you see the white screen. For me, its also accompanied by a moment of paralyzing lag. Just be patient and it will come up though.

Was not working that way in Prey for the party I was in. I personally went through the steps to log a ticket and waited for 10+ minutes with the white box. During this time others, who had already failed to get a ticket submitted, were looking for folks outside the quest to help. Once contacted, someone outside the quest had no issues generating the ticket.

[Thoon]

Just wanted to get you an update on the issue people are having getting a white screen when attempting to submit a ticket in the quest Prey on the Hunter.

We have found the problem. It is specific to certain locations in the quest itself. We will be correcting the issue in a future release (not sure the Jester can help you with this one).

For now, as a work around, if you get yourself back to the entrance of the quest (using Dimension Door or recalling and re-entering), you should again be able to submit a ticket.

Thank you for sending me your PM's with more information. They proved helpful.

[Thoon]

Just wanted to get you an update on the issue people are having getting a white screen when attempting to submit a ticket in the quest Prey on the Hunter.

We have found the problem. It is specific to certain locations in the quest itself. We will be correcting the issue in a future release (not sure the Jester can help you with this one).

For now, as a work around, if you get yourself back to the entrance of the quest (using Dimension Door or recalling and re-entering), you should again be able to submit a ticket.

Thank you for sending me your PM's with more information. They proved helpful.

Another update on this one. You are now be able to submit a ticket from anywhere within Prey on the Hunter.

[darkrune]

Another update on this one. You are now be able to submit a ticket from anywhere within Prey on the Hunter.

lol is it a necro if a dev does it?

[VirieSquichie]

Yeah, but it's an acceptable necro. You have to open up the coffin to spike the occupant properly.

Thanks, Thoon.

[Bogenbroom]

Re: the help system, the whole munging-a-web-page-into-a-dialogue-box mechanic works *extremely* poorly for me. I don't know about anyone else, but the bug page submission doesn't even fit in the dialogue box and and every pulldown flickers madly (not just in bug-report.) Anyone else have that problem?

[Mindspat]

lol is it a necro if a dev does it?

I wouldn't consider a system update a necro.

[VirieSquichie]

Re: the help system, the whole munging-a-web-page-into-a-dialogue-box mechanic works *extremely* poorly for me. I don't know about anyone else, but the bug page submission doesn't even fit in the dialogue box and and every pulldown flickers madly (not just in bug-report.) Anyone else have that problem?

It's never worked particularly well for me either. I'm sure there's some really great reason why the in-game help system requires an out-of-game method, but it's always felt like it was glued on to the side of the product rather than an integral part. Sort of like duct taping a boom box to the roof of a car...