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  1. #1
    Community Member parvo's Avatar
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    Default General error accessing account information

    When I log into the game, I get an error. "General Error accessing your account information. Try again later, and contact tech support if the problem persists."

    Can you help?

    edit>>to get wording of error exact.
    Last edited by parvo; 11-18-2008 at 08:12 PM.
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  2. #2
    Community Member
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    Default

    I'm getting same message as well. on Trial account.

  3. #3
    Community Member nytewolf's Avatar
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    Default

    Girlfriend and I are getting same message on our individual acocunts.

  4. #4
    Community Member mardersteinel's Avatar
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    Oct 2007
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    Default

    me too - same message. longstanding account.

  5. #5
    Community Member RizzenEverhate's Avatar
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    Nov 2007
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    Default character could not be saved

    i getting it too

  6. #6
    Community Member Giselle's Avatar
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    Aug 2006
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    Default

    I'm getting it, too, and I was already logged into the game. Now I can get to the splash screen and get the message.....
    Ghallanda- Giselle 20 Cleric; Feylan 20 Wizard; Alissin 20 Bard; Sumeko 20 Cleric; Sabelle 20 Sorcerer; Deyaanira 8 Barb TR; Birrgitte 20 Ranger; Arangar 20 Rogue; Lynden 18 Fighter/2 Rogue; Pyrogasmic 19 Sorcerer; Cyy 2 Fighter 18 Ranger; Fyonah 2 Rogue 10 Bard 2 Fighter; and more that I'm entirely too lazy to list...

  7. #7
    Community Member D'rin's Avatar
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    Mar 2006
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    Default

    I got logged in and it said could not save character when I tried to pick a character to run. so I quit and rebooted ddo. Now I get the same error message.

  8. #8
    Community Member Jarka's Avatar
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    Nov 2006
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    113

    Unhappy

    Getting "Charactr could not be saved...on all my characters.

    Sarlona here
    Last edited by Jarka; 11-18-2008 at 08:15 PM.
    BLACK MANTIS - Sarlona
    Jharka - Kanibal - Keadyn - Kedyn - KG2KM - Krenthael - Krescendo
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  9. #9
    Community Member twix's Avatar
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    Default

    Same whew glad its not my comp and its just turbine slacking off again.

  10. #10
    Community Member
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    Jun 2008
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    Default ditto

    Yup. Me too. I was just logged in. Logged out. Ate, and logged back in and Mr. Error arrived....

  11. #11
    Community Member Reisz's Avatar
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    Mar 2006
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    88

    Default

    Ditto

    FYI - on Ghallanda Server

  12. #12
    Community Member Ashmer's Avatar
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    Default

    Same
    ASUS Rampage IV Extreme X79 i7 3960X 3.3/4.5GHz
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  13. #13
    Community Member Gandalfs_Ghost's Avatar
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    Default

    Same here.

  14. #14
    Community Member Phidius's Avatar
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    Default

    Yup - me too
    "I require a reminder as to why raining arcane destruction is not an appropriate response to all of life's indignities" - Vaarsuvius, OoTS #674

  15. #15
    Community Member darkrune's Avatar
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    Aug 2006
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    43

    Default switched toons same error

    W>>>>T>>>>F??

    Logged toon to switch from level 11 to lvl 16. was in game and running. brother is in game now no problems doing anything. I got the character cannot be saved error when in main char selection page. tried complete reboot of game and PC getting the " game error General error accessing your account information. Try again later, and contact tech support if problem persists"

    on Thelanis
    Last edited by darkrune; 11-18-2008 at 08:15 PM.
    Darkrune TRx2 lvl 20 FvS, Darkdivinity lvl 20 cleric, Darkaxe lvl 20 fighter, Darktune TRx1 lvl 4bard, Darkbow lvl 20 AA Ranger, Darksoldier TRx1 lvl 20 Barb, Darkspells TRx2 lvl 20 Wizard, Darkbattle TRx1 lvl 20 artificer, Darktemper lvl 17 Ranger, Darkfists TRx1 lvl 20 Monk, Darkherald lvl 5 paladin Guild Leader of No Politics Thelanis Server

  16. #16
    Community Member parvo's Avatar
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    Default

    Well good. er...I mean bad....well good because it isn't just me and will probably be addressed much faster because of it and bad because it isn't just me
    M O R T A L V O Y A G E
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  17. #17
    Hero BurnerD's Avatar
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    Default

    Same Here - Argo...
    Argonessenn -Officer of Storm Shadow-
    Olen Anteres

  18. #18
    Community Member
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    Oct 2007
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    Default

    same here Sarlona Server HELP MEDIC!
    Blastar/ Meetsheild/ Stockton/ Meetslasher/ Meetpiece/ Meetchunk/ Wormy
    Trade list: http://forums.ddo.com/showthread.php...16#post1998316

  19. #19
    Static Guy Xgemina's Avatar
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    May 2006
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    473

    Default

    I got in, but some areas I can't get to. Trying to get out to Threnal and it just bounces me back. The in game help panel shows the Turbine in maintenance graphic so I can't even submit a ticket. I'm on Sarlona, btw.
    Per Cocomajobo - Ranged has easy access to AOE - apparently 3 feats, BAB 11 and Dex 19 is considered easy access these days. post here

    Dedicated Teams: be part of a larger community.
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  20. #20
    Community Member Forceonature's Avatar
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    Default

    Same here..................

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