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  1. #1
    Community Member Mithran's Avatar
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    Apr 2006
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    Default Unable to log onto game

    I suspect that this is related to the experimental DX10 that I installed from Risia, and I'm wondering how to roll the DX10 installation back.

    I get the prompt to log in and the realms all have green arrows, but as soon as I Enter, it starts to boot, and then crashes.

    I haven't played much lately (local Public Radio fund raiser takes priority), but I took a look at Risia a couple days ago and haven't logged onto the regular game, since.
    The victorious strategist only seeks battle after the victory has been won, whereas he who is destined to defeat first fights and afterwards looks for victory. - Sun Tzu

  2. #2
    Community Member Lorichie's Avatar
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    Quote Originally Posted by Mithran View Post
    I suspect that this is related to the experimental DX10 that I installed from Risia, and I'm wondering how to roll the DX10 installation back.

    I get the prompt to log in and the realms all have green arrows, but as soon as I Enter, it starts to boot, and then crashes.

    I haven't played much lately (local Public Radio fund raiser takes priority), but I took a look at Risia a couple days ago and haven't logged onto the regular game, since.
    When you left Risia did you disable dx10 before you left? I always disable dx10, log back onto risia for it to swap, log onto regular live servers and it works without issue, ymmv.

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  3. #3
    Community Member Mithran's Avatar
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    Default Nope.

    I'll try that; thanks
    The victorious strategist only seeks battle after the victory has been won, whereas he who is destined to defeat first fights and afterwards looks for victory. - Sun Tzu

  4. #4
    Community Member Stormanne's Avatar
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    If you are unable to log into Risia, you can go to your UserPreference.ini and manually change the GraphicCore=D3D10 to GraphicCore=D3D9 and it will take care of your log in problem, or at least should.

  5. #5
    Community Member Mithran's Avatar
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    Default Got it; thanks. n/t

    See title
    The victorious strategist only seeks battle after the victory has been won, whereas he who is destined to defeat first fights and afterwards looks for victory. - Sun Tzu

  6. #6
    Customer Service Representative
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    Apr 2007
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    Default

    his reply is what you should do if you cannot get into the game after going into risia with dx10 enabled.

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