DDO I need help please

[ShadowHand2]

I respectifully ask DDO for them to please please please address my issue. I was on less then 12 hours ago and about 2-3 hours ago I log, or I should say "tried" to log on and get an error message? First it would go to launcher screen with " The Default data center "http://gls.ddo.com/GSL.DataCenterServer/Service.asmx" is not available " following a timer countdown. That was about a hour ago, now it does not even finish with the launcher. It stops at "Getting data center", followed by same as above as well as " The request failed with HTTP status 417: Exceptation failed"

What the ****-o is going on? I did not change any settings nor did I upload/dowdload anything. I logged out 12 or so hours ago, shut my pc off. I turn it back on, try logging into DDO right away and this? Is DDO on vacation?

[cpito]

crazy question.... is your time/calendar correct? did it somehow get changed?

[ShadowHand2]

crazy question.... is your time/calendar correct? did it somehow get changed?

Time/date has not changed, that is not the issue.

[Quanefel]

I hope they can help you fix it and get back in the game soon.

[Altumus]

We haven't changed anything that should cause this, can you please post your launcher logs (instructions in the how to get help sticky)

[ShadowHand2]

I do not know even how to get those logs so sorry. I had to uninstall/reinstall game and spend 6 hours or more updating game. I updated last part of this morning and log on and all was fine. Played for a few hours and decided to rebooted because game had horrid lag.....big mistake. I rebooted and start launcher....the same **** thing as before. So, I REFUSE to do anything more until I get some real help from DDO. I looked at the knowledge data base, tried both things listed for error 417......nothing. So, here is the deal, if I do not get help within a few days I will quit this game and I Demand all my money back plain and simple. I have tried all I can on my end and wasted HOURS and hours trying to work out the issue alone. DDO your call now!

[dragonspeake]

That has happened to me. Whats wrong is the ddo website is being blocked or your internet is down.

[Stormanne]

If he can still access Risia, then its not a network issue. Did you turn on DX10 on Risia?

[R4MP4GE]

sry so long in getting back on here.. I am going to check my DX right now and see which one is running. Didn't think of risia running 10 even tho I knew the support was on the way. BTW before I check thankyou for responding. It is somewhat ridiculous that there is pretty much no customer support on weekend (which is when most people like myself, who work, so that I can pay for a game like this play the game). Looking now................................... well I had no Idea how to find dx10 on my vista.. pos
I am gonna try reinstalling 9 and hope for the best. Oh yea.. I do have an internet connection. I am not your typical nUb.. I am a whole new breed. Completely dumbfounded because everything worked last night and I hadnt changed anything. Honestly I dont remember if I logged back on to the main server after Risia. Hopefully directx is the issue. ty once again and I will msg back whether it is good or bad news.

[R4MP4GE]

was able to remove the dx10 from registry but here is the problem sig i get


Problem signature:
Problem Event Name: APPCRASH
Application Name: dndclient.exe
Application Version: 1.7.0.8182
Application Timestamp: 48a2a0ba
Fault Module Name: dndclient.exe
Fault Module Version: 1.7.0.8182
Fault Module Timestamp: 48a2a0ba
Exception Code: c0000005
Exception Offset: 001fdbff
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: d641
Additional Information 2: 7090e815827e2c3105678f2b0b7f61b8
Additional Information 3: 2f2d
Additional Information 4: 3d4db7b7049ef5293c1a06e255ca3b52

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

[R4MP4GE]

Ok no dice. All I know is that it worked before and now it doesnt. sooo I am backing up files and wiping this vista into non existence. If only I had an xp disc to use instead of putting vista back on it. I think you are probably right about the dx10 issue. but I also get "add game failed". I figured that just meant it didnt add the game to my "windows games" but it isnt showing in program files from start up as it should so I think it is not installing properly. This will take a couple hours to do then I will get back on and let ya know if it worked. GAH!!!!!!!!!!!!!!!!!!!! VISTA MUST DIE!