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  1. #1
    Community Member
    Join Date
    Sep 2008
    Posts
    1

    Default Installation Issues.

    I am having issues with installing DDO. Firstly, I bought the online version of the game and downloaded everything overnight and without issue.
    Next, I ran the Setup Client and ran into my issues. It has an error occur stating that the client_surface.dat is corrupted. Afterward the client_sound.dat and lastly TurbineInvoker.exe
    Any help would be greatly appriciated as my wife wants to play her new game!

  2. #2
    Community Member Recovery's Avatar
    Join Date
    Mar 2006
    Posts
    0

    Default

    I would try and re-download the client again. There may be errors in the DAT install files.

  3. #3
    Customer Service Representative SDM's Avatar
    Join Date
    Feb 2006
    Posts
    269

    Default

    Hello,

    There were some issues with the digital download that was available for the past 5 days or so. This problem has been corrected; however some players may need to re-download.

    I recommend trying to download from the following page. Click on the installation link located towards the right side of the page once this website loads and download instructions will be presented to you.

    http://www.ddo.com/index.php?page_id=77&siid=30

    ~SDM
    English Support Portal
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    English Phone Support: 855-WBGAMES or (781) 407-4020
    10am - 7pm (EST), 7 days a week

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