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  1. #1
    Community Member Lauranthis's Avatar
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    Aug 2006
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    Exclamation Recent Stuck in loading screen issue

    The only time i have ever experienced a stuck in loading screen issue, is when the +1 loot weekends would hit, or in the Abbott due to goggles. Today, roughly around 1pm PST, I was playing a lowbee character in Sorrowdusk when i was hit with the problem. Now, its 8pm PST, and all my characters on my account suffer from this issue. If i crash the client and wait about 10 minutes, and then restart a fresh client of DDO, I can log in very slowly to the Server selection screen, where I see all servers 'up' except Ghalanda (my server) and if i then wait another 5-7 minutes, the client then shows me its 'up' as well. So now i click to join Ghalanda, and the usual stuff shows up (splash screen ect.) and then to Character Selection. I select a Character, its loads, I am able to move about, but I notice the (Unable to join Chat Server) in the general chat window. I wait about 2 mins then (You are now logged into the Chat server) appears. I have changed my userpreference.ini file to use port:9000 as other forums have stated. Keep in mind i have been playing with no setting changes to my computer, no wacky downloads, or changes of any kind on my end. Now that i am able to use 'the chat server' I join up with a guildie and test my chat. Works fine. Latency is around 143 ms and 0.0% Loss (normal for my end of things). We decide to test and see if its a random occurance, so we run to the Vale and i try to jump into Rainbow.. and lo and behold : Stuck in loading screen. I have tried even to talk to a GM inside the game when i was actually able to login properly, and the one that i spoke to said to contact Tech Support.

    I am curious if anyone else has been suffering from this either yesterday or today out of the blue, or whether my account is the only one. Either way, its very annoying and i have tried everything to seeing my ping times to DDO server, to reinstalling the game.

    Anyone with ideas, or perhaps a friendly DDO tech to look into this?

    Thanks

    -L

  2. #2
    Community Member The10man's Avatar
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    Sep 2007
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    Default Good luck

    I posted a similar post here as I am having no issues with lag that doesnt affect the whole group but have been suffering from long load screens since lagfest 2008 (market live event). I got a "techie" to answer initial post then asked me for more info sent it to him never heard a thing after that. now I just try to be first to log in and/or suffer with it. It has switched now to more intermittent but still occurs with no seeming connection to number of players or locations although mass buffage does seem to make it worse. Maybe theyll answer you and I can get help too.

  3. #3
    Founder Ladywolf's Avatar
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    Feb 2006
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    Default

    stuck in loading screen again ...all day it comes and goes
    Day 1 Founder
    Main characters: Usually on Rhyes, Miniryse or Legolass
    I'm rich! filthy rich! /runs off to AH
    /cry! I'm poor! flat broke!

    Lava Divers - Khyber

  4. #4
    Founder Ladywolf's Avatar
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    Feb 2006
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    ok day 3 of this problem.... 10 minute quest, 10 minutes trying to connect properly back on after i am stuck in loading screen....makes it very frustrating for my teammates p.s. it isn't a computer problem because it happens with both my laptop (new, vista, Kaparski's antivirus) and my desktop (windows xp 1 year old, Norton anti virus) before 2 days ago it wasn't a problem
    Last edited by Ladywolf; 09-19-2008 at 01:05 PM.
    Day 1 Founder
    Main characters: Usually on Rhyes, Miniryse or Legolass
    I'm rich! filthy rich! /runs off to AH
    /cry! I'm poor! flat broke!

    Lava Divers - Khyber

  5. #5
    Community Member Lauranthis's Avatar
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    Aug 2006
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    Default Yea this sucks

    I hear you Ladywolf. This is a recent outbreak, and I am sure there is more of us out there that DON'T use the forums to record it. Good news is I have written an email to the tech support to look into this, and will once again talk to a rep via LIVE SUPPORT and try to speed this up.

    Hang in there

    -L

  6. #6
    Founder Osharan_Tregarth's Avatar
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    Default

    Quote Originally Posted by Ladywolf View Post
    ok day 3 of this problem.... 10 minute quest, 10 minutes trying to connect properly back on after i am stuck in loading screen....makes it very frustrating for my teammates p.s. it isn't a computer problem because it happens with both my laptop (new, vista, Kaparski's antivirus) and my desktop (windows xp 1 year old, Norton anti virus) before 2 days ago it wasn't a problem

    I've never really experience these problems myself... But some of my guildmates a while back were convinced that the more people they added to their squelch list, the longer their load times were. Mainly from squelching plat farmers.

    They all went through and manually deleted each name on the squelch list to clear up issues.
    Osharan, Esharan, Osharina, Usharina, etc... I'm the 'sharans. Epoxy. Notverysexy.
    I've taken the craft disturbing mental image feat... You have been warned!
    Share and Enjoy!

  7. #7
    Customer Service Representative
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    Apr 2007
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    Default

    When you are experiencing long load screens it can be system or network or both - posting a dxdiag as well as say.. a pingplotter trace would help.

  8. #8
    Community Member
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    Dec 2009
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    3

    Default stuck

    Sept 26 stuck as well, has been happening too much.

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