Connection Attempt Failed

[MasterHephaestus]

I just changed ISPs and have access to everything online EXCEPT DDO. I stop at the Update Launcher at the Connection phase. It keeps retrying but I haven't connected yet. Is it just me or is the update server down?

Here are my logs:

Launcher execution begins: 2008-08-26 11:40 2008-08-26 11:40
Command line: "H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 328024 -invoker_pid 716 2008-08-26 11:40
Administrator: True 2008-08-26 11:40
UAC enabled: False 2008-08-26 11:40
Mutex Created: "H:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 2008-08-26 11:40
Read user settings file. 2008-08-26 11:40
Installed resources: 2008-08-26 11:40
en en English "Select a Language" 2008-08-26 11:40
2008-08-26 11:40
Target culture: "en-US" 2008-08-26 11:40
Looking for resources in "en-US" 2008-08-26 11:40
Looking for resources in "en-GB" 2008-08-26 11:40
Looking for resources in "en" 2008-08-26 11:40
Final resource culture: "en" 2008-08-26 11:40
2008-08-26 11:40
Resources library: 2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 2008-08-26 11:40
Comments: Resources and assembly imported from library 2008-08-26 11:40
FileVersion: 1.3.2950.26146 2008-08-26 11:40
AssemblyVersion: 1.3.2950.26146 2008-08-26 11:40
BuildTime: 2008-01-29 14:31 Mountain Standard Time 2008-08-26 11:40
2008-08-26 11:40
ConfigurationSettings.AppSettings: 2008-08-26 11:40
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 2008-08-26 11:40
DataCenter.GameName=DDO 2008-08-26 11:40
DataCenter.DefaultCenter=DDO 2008-08-26 11:40
Product.DocumentFolder=Dungeons and Dragons Online 2008-08-26 11:40
Launcher.DocumentFolder=Launcher 2008-08-26 11:40
2008-08-26 11:40
Enter LoadPrivateFonts 2008-08-26 11:40
FontFamily "Masoch Dirach" loaded. 2008-08-26 11:40
Exit LoadPrivateFonts 2008-08-26 11:40
Trying to load splash screen from the local directory... 2008-08-26 11:40
No local splash screen image found. 2008-08-26 11:40
2008-08-26 11:40
--------------------------------------------------------------------------------------------------- 2008-08-26 11:40
System Information 2008-08-26 11:40
--------------------------------------------------------------------------------------------------- 2008-08-26 11:40
Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 2008-08-26 11:40
Language: English (United States) 2008-08-26 11:40
System Manufacturer: BIOSTAR Group 2008-08-26 11:40
System Model: P4M90-M7 2008-08-26 11:40
BIOS: Ver:1.0 2008-08-26 11:40
Processor: GenuineIntel x86 Family 6 Model 15 Stepping 2 (1.8GHz) 2008-08-26 11:40
Memory: 2046MB RAM 2008-08-26 11:40
Page File: 612MB used, 3326MB available 2008-08-26 11:40
Cipher strength: Min=40-bit, Max=128-bit 2008-08-26 11:40
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 2008-08-26 11:40
Default Proxy Address: 2008-08-26 11:40
BypassProxyOnLocal: False 2008-08-26 11:40
BypassList: 2008-08-26 11:40
--------------------------------------------------------------------------------------------------- 2008-08-26 11:40
2008-08-26 11:40
Initialization status: "Logging module version data" 2008-08-26 11:40
2008-08-26 11:40
Assemblies: 2008-08-26 11:40
ModuleName: TurbineLauncher.exe 2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 2008-08-26 11:40
Comments: (RELEASE) Launches Turbine MMORPGs. 2008-08-26 11:40
FileVersion: 1.3.12.8 2008-08-26 11:40
AssemblyVersion: 1.3.2887.18999 2008-08-26 11:40
BuildTime: 2007-11-27 10:33 Mountain Standard Time 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 2008-08-26 11:40
Comments: (RELEASE) New versions of controls which properly support background images and colors. 2008-08-26 11:40
FileVersion: 1.3.12.8 2008-08-26 11:40
AssemblyVersion: 1.3.2887.18954 2008-08-26 11:40
BuildTime: 2007-11-27 10:31 Mountain Standard Time 2008-08-26 11:40
2008-08-26 11:40
Libraries: 2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 2008-08-26 11:40
FileVersion: 1.1.0.0 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 2008-08-26 11:40
FileVersion: 1.0.0.0 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 2008-08-26 11:40
FileVersion: 1.1.0.0 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 2008-08-26 11:40
FileVersion: 01,04,01,04001 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 2008-08-26 11:40
FileVersion: 1, 3, 12, 8 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 2008-08-26 11:40
FileVersion: 1.3.12.4 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 2008-08-26 11:40
FileVersion: 01,04,01,04001 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 2008-08-26 11:40
FileVersion: 1.6.1.15 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 2008-08-26 11:40
FileVersion: 1.2.3 2008-08-26 11:40
2008-08-26 11:40
FileName: H:\WINDOWS\system32\schannel.dll 2008-08-26 11:40
FileVersion: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 2008-08-26 11:40
2008-08-26 11:40
2008-08-26 11:40
Initialization status: "Registering update wrapper" 2008-08-26 11:40
regsvr32 /s /c PatchWrapper.dll exit code: 0 2008-08-26 11:40
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 2008-08-26 11:40
Initialization status: "Constructing data center browser" 2008-08-26 11:40
Initialization status: "Constructing alert service" 2008-08-26 11:40
Initialization status: "Constructing configuration service" 2008-08-26 11:40
Initialization status: "Constructing authentication service" 2008-08-26 11:40
Initialization status: "Constructing update service" 2008-08-26 11:40
Initialization status: "Constructing UI manager" 2008-08-26 11:40
Initialization status: "Constructing phase engine" 2008-08-26 11:40
autoPatchTimer interval: 14400000 2008-08-26 11:40
Initialization status: "Getting data centers" 2008-08-26 11:40
Current Data Center: DDO 2008-08-26 11:40
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 2008-08-26 11:40
2008-08-26 11:40
World status servers: 2008-08-26 11:40
Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 2008-08-26 11:40
Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 2008-08-26 11:40
Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 2008-08-26 11:40
Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 2008-08-26 11:40
Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 2008-08-26 11:40
2008-08-26 11:40
Initialization status: "Getting remote configuration" 2008-08-26 11:40
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 2008-08-26 11:40
Configuration.AppSettings: 2008-08-26 11:40
LauncherConfig.DateTime=04/19/07 12:00 PM 2008-08-26 11:40
LauncherConfig.RefreshFrequency=15 2008-08-26 11:40
GameName=DDO 2008-08-26 11:40
Patching.ProductCode=DDO 2008-08-26 11:40
GameClient.Filename=dndclient.exe 2008-08-26 11:40
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 2008-08-26 11:40
GameClient.ResetGraphicsArg= --safe 2008-08-26 11:40
GameClient.AlwaysPatchHighRes=true 2008-08-26 11:40
GameClient.HighResPatchArg= --HighResOutOfDate 2008-08-26 11:40
GameClient.RequiredVersion=0 2008-08-26 11:40
GameClient.ForwardVersion=0 2008-08-26 11:40
URL.UpdateDownload=http://downloads.turbine.com 2008-08-26 11:40
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 2008-08-26 11:40
URL.Support=http://www.ddo.com/support/ 2008-08-26 11:40
URL.Home=http://www.ddo.com 2008-08-26 11:40
URL.Community=http://www.ddo.com 2008-08-26 11:40
URL.Account=https://myaccount.turbine.com 2008-08-26 11:40
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 2008-08-26 11:40
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 2008-08-26 11:40
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 2008-08-26 11:40
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 2008-08-26 11:40
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 2008-08-26 11:40
Activate.Account.BuyNow=true 2008-08-26 11:40
Threshold.Account.DaysLeft=35 2008-08-26 11:40
Activate.Account.DaysLeft=true 2008-08-26 11:40
LauncherConfig.SubscriptionRefreshFrequency=60 2008-08-26 11:40
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 2008-08-26 11:40
URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 2008-08-26 11:40
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 2008-08-26 11:40
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 2008-08-26 11:40
URL.LogoButton1=http://www.atari.com 2008-08-26 11:40
URL.LogoButton2=http://www.hasbro.com 2008-08-26 11:40
URL.LogoButton3=http://www.wizards.com 2008-08-26 11:40
URL.LogoButton4=http://www.turbine.com 2008-08-26 11:40
WorldUpdateRate=1 2008-08-26 11:40
PatchWindow=30 2008-08-26 11:40
PatchConnectRetryInterval=1 2008-08-26 11:40
DisablePatch=false 2008-08-26 11:40
EmailAddress.Errors=LauncherErrors@turbine.com 2008-08-26 11:40
TrialTokenList=StormreachGuest 2008-08-26 11:40
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 2008-08-26 11:40
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 2008-08-26 11:40
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 2008-08-26 11:40
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 2008-08-26 11:40
2008-08-26 11:40
Initialization status: "Getting alerts and news" 2008-08-26 11:40
autoPatchTimer.Enabled = True 2008-08-26 11:40
Initialization status: "Opening main form" 2008-08-26 11:40
Trying to load main form background image from the local directory... 2008-08-26 11:40
No main form background image found. Using default. 2008-08-26 11:40
Length cannot be less than zero.
Parameter name: length 2008-08-26 11:40
Transition to phase: UpdaterSelectControl 2008-08-26 11:40
Update Option: Local Forward Version is newer than Remote ForwardVersion. 2008-08-26 11:40
Transition to phase: PatchStatusControl 2008-08-26 11:40
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2008-08-26 11:40
Connect: Waiting 2008-08-26 11:40
autoPatchTimer.Enabled = True 2008-08-26 11:40
Patch error: A connection attempt failed. (0x80041003) 2008-08-26 11:40
Raising PatchComplete event... 2008-08-26 11:40
Setting current version in registry... 2008-08-26 11:40
Game client applied version stored: 0 2008-08-26 11:40
Game client forward version stored: 0 2008-08-26 11:40
...PatchComplete events finished 2008-08-26 11:40
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2008-08-26 11:41
Connect: Waiting 2008-08-26 11:41
Patch error: A connection attempt failed. (0x80041003) 2008-08-26 11:41
Raising PatchComplete event... 2008-08-26 11:41
Setting current version in registry... 2008-08-26 11:41
Game client applied version stored: 0 2008-08-26 11:41
Game client forward version stored: 0 2008-08-26 11:41
...PatchComplete events finished 2008-08-26 11:41
autoPatchTimer.Enabled = True 2008-08-26 11:41
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2008-08-26 11:42
Connect: Waiting 2008-08-26 11:42
Patch error: A connection attempt failed. (0x80041003) 2008-08-26 11:42
Raising PatchComplete event... 2008-08-26 11:42
Setting current version in registry... 2008-08-26 11:42
Game client applied version stored: 0 2008-08-26 11:42
Game client forward version stored: 0 2008-08-26 11:42
...PatchComplete events finished 2008-08-26 11:42
autoPatchTimer.Enabled = True 2008-08-26 11:42
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2008-08-26 11:43
Connect: Waiting 2008-08-26 11:43
Patch error: A connection attempt failed. (0x80041003) 2008-08-26 11:43
Raising PatchComplete event... 2008-08-26 11:43
Setting current version in registry... 2008-08-26 11:43
Game client applied version stored: 0 2008-08-26 11:43
Game client forward version stored: 0 2008-08-26 11:43
...PatchComplete events finished 2008-08-26 11:43
autoPatchTimer.Enabled = True 2008-08-26 11:43
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2008-08-26 11:44
Connect: Waiting 2008-08-26 11:44
Patch error: A connection attempt failed. (0x80041003) 2008-08-26 11:45
Raising PatchComplete event... 2008-08-26 11:45
Setting current version in registry... 2008-08-26 11:45
Game client applied version stored: 0 2008-08-26 11:45
Game client forward version stored: 0 2008-08-26 11:45
...PatchComplete events finished 2008-08-26 11:45
autoPatchTimer.Enabled = True 2008-08-26 11:45
autoPatchTimer.Enabled = False 2008-08-26 11:46
Launcher execution ends: 2008-08-26 11:46 2008-08-26 11:46

[Turbinus]

Which ISP are you using now? Do you now use a proxy server? Did you try to remove and re-update your firewall settings after the switch? Did the ISP install any software on your PC once they completed the hardware/modem installation of your new service?