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  1. 08-25-2008, 04:45 PM #1
    CozyBear2007
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    Unhappy Trouble Signing In

    I was just wonder if anyone is haveing trouble siging in. It is now 8/25/2008 4:40 PM EST Every time I try to sign in it is very slow it gives 5 trys to signing in then stop
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  2. 08-25-2008, 04:47 PM #2
    Denssor
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    Yep, everyone is having that problem. Not sure what it is, but I do hope it is fixed soon.
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  3. 08-25-2008, 05:32 PM #3
    Altumus
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    Should be working now, please post if you still experience the issue (also what exactly the problem is when trying to sign in.)
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  4. 08-25-2008, 05:35 PM #4
    Dorren
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    Default Sign in Issue

    Contents of log file C:\Documents and Settings\Chad\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641551002500000.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 4:25:00 PM 8/25/2008 4:25:00 PM
    Command line: "I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 131884 -invoker_pid 280 8/25/2008 4:25:00 PM
    Administrator: True 8/25/2008 4:25:00 PM
    UAC enabled: False 8/25/2008 4:25:00 PM
    Mutex Created: "I:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 4:25:00 PM
    Read user settings file. 8/25/2008 4:25:00 PM
    Installed resources: 8/25/2008 4:25:00 PM
    en en English "Select a Language" 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Target culture: "en-US" 8/25/2008 4:25:00 PM
    Looking for resources in "en-US" 8/25/2008 4:25:00 PM
    Looking for resources in "en-GB" 8/25/2008 4:25:00 PM
    Looking for resources in "en" 8/25/2008 4:25:00 PM
    Final resource culture: "en" 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Resources library: 8/25/2008 4:25:00 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 4:25:00 PM
    Comments: Resources and assembly imported from library 8/25/2008 4:25:00 PM
    FileVersion: 1.3.2950.26146 8/25/2008 4:25:00 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 4:25:00 PM
    BuildTime: 1/29/2008 2:31:32 PM Central Standard Time 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    ConfigurationSettings.AppSettings: 8/25/2008 4:25:00 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 4:25:00 PM
    DataCenter.GameName=DDO 8/25/2008 4:25:00 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 4:25:00 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 4:25:00 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Enter LoadPrivateFonts 8/25/2008 4:25:00 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 4:25:00 PM
    Exit LoadPrivateFonts 8/25/2008 4:25:00 PM
    Trying to load splash screen from the local directory... 8/25/2008 4:25:00 PM
    No local splash screen image found. 8/25/2008 4:25:00 PM
    8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    System Information 8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    Operating System: (, Build ) 8/25/2008 4:25:01 PM
    Language: English (United States) 8/25/2008 4:25:01 PM
    System Manufacturer: 8/25/2008 4:25:01 PM
    System Model: 8/25/2008 4:25:01 PM
    BIOS: 8/25/2008 4:25:01 PM
    Processor: (GHz) 8/25/2008 4:25:01 PM
    Memory: 0MB RAM 8/25/2008 4:25:01 PM
    Page File: 0MB used, 0MB available 8/25/2008 4:25:01 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 4:25:01 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 4:25:01 PM
    Default Proxy Address: 8/25/2008 4:25:01 PM
    BypassProxyOnLocal: False 8/25/2008 4:25:01 PM
    BypassList: 8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Initialization status: "Logging module version data" 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Assemblies: 8/25/2008 4:25:01 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 4:25:01 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.8 8/25/2008 4:25:01 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 4:25:01 PM
    BuildTime: 11/27/2007 10:33:18 AM Central Standard Time 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 4:25:01 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.8 8/25/2008 4:25:01 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 4:25:01 PM
    BuildTime: 11/27/2007 10:31:48 AM Central Standard Time 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Libraries: 8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.1.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.0.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.1.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 4:25:01 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 4:25:01 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.4 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 4:25:01 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.6.1.15 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.2.3 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 4:25:01 PM
    FileVersion: 5.1.2600.5512 (xpsp.080413-2113) 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Initialization status: "Registering update wrapper" 8/25/2008 4:25:01 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 4:25:01 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 4:25:01 PM
    Initialization status: "Constructing data center browser" 8/25/2008 4:25:01 PM
    Initialization status: "Constructing alert service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing configuration service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing authentication service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing update service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing UI manager" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing phase engine" 8/25/2008 4:25:05 PM
    autoPatchTimer interval: 14400000 8/25/2008 4:25:06 PM
    Initialization status: "Getting data centers" 8/25/2008 4:25:06 PM
    Current Data Center: DDO 8/25/2008 4:25:07 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    World status servers: 8/25/2008 4:25:07 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 4:25:07 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 4:25:07 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 4:25:07 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 4:25:07 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    Initialization status: "Getting remote configuration" 8/25/2008 4:25:07 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 4:25:07 PM
    Configuration.AppSettings: 8/25/2008 4:25:07 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 4:25:07 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 4:25:07 PM
    GameName=DDO 8/25/2008 4:25:07 PM
    Patching.ProductCode=DDO 8/25/2008 4:25:07 PM
    GameClient.Filename=dndclient.exe 8/25/2008 4:25:07 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 4:25:07 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 4:25:07 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 4:25:07 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 4:25:07 PM
    GameClient.RequiredVersion=0 8/25/2008 4:25:07 PM
    GameClient.ForwardVersion=0 8/25/2008 4:25:07 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 4:25:07 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 4:25:07 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 4:25:07 PM
    URL.Home=http://www.ddo.com 8/25/2008 4:25:07 PM
    URL.Community=http://www.ddo.com 8/25/2008 4:25:07 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 4:25:07 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 4:25:07 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 4:25:07 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 4:25:07 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 4:25:07 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 4:25:07 PM
    Activate.Account.BuyNow=true 8/25/2008 4:25:07 PM
    Threshold.Account.DaysLeft=35 8/25/2008 4:25:07 PM
    Activate.Account.DaysLeft=true 8/25/2008 4:25:07 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 4:25:07 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 4:25:07 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 4:25:07 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 4:25:07 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 4:25:07 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 4:25:07 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 4:25:07 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 4:25:07 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 4:25:07 PM
    WorldUpdateRate=1 8/25/2008 4:25:07 PM
    PatchWindow=30 8/25/2008 4:25:07 PM
    PatchConnectRetryInterval=1 8/25/2008 4:25:07 PM
    DisablePatch=false 8/25/2008 4:25:07 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 4:25:07 PM
    TrialTokenList=StormreachGuest 8/25/2008 4:25:07 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 4:25:07 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 4:25:07 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 4:25:07 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    autoPatchTimer.Enabled = True 8/25/2008 4:25:07 PM
    Initialization status: "Getting alerts and news" 8/25/2008 4:25:07 PM
    Initialization status: "Opening main form" 8/25/2008 4:25:08 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 4:25:14 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 4:25:14 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 4:25:14 PM
    Transition to phase: PatchStatusControl 8/25/2008 4:25:14 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 4:25:14 PM
    Connect: Waiting 8/25/2008 4:25:15 PM
    Connect: Done 8/25/2008 4:25:15 PM
    Examine Programs: Waiting 8/25/2008 4:25:15 PM
    Examine Programs: Done 8/25/2008 4:25:16 PM
    Update Programs: Done 8/25/2008 4:25:16 PM
    Examine Game Data: Waiting 8/25/2008 4:25:16 PM
    Examine Game Data: Done 8/25/2008 4:25:17 PM
    Update Game Data: Done 8/25/2008 4:25:17 PM
    Disconnect: Done 8/25/2008 4:25:17 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 4:25:17 PM
    Total downloaded file patch: 0 bytes 8/25/2008 4:25:17 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 4:25:17 PM
    Raising PatchComplete event... 8/25/2008 4:25:17 PM
    Setting current version in registry... 8/25/2008 4:25:17 PM
    Game client applied version stored: 0 8/25/2008 4:25:17 PM
    Game client forward version stored: 0 8/25/2008 4:25:17 PM
    Transition to phase: AuthenticationControl 8/25/2008 4:25:17 PM
    ...PatchComplete events finished 8/25/2008 4:25:17 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:21 PM
    Wake message received. 8/25/2008 4:25:31 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:25:52 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:25:52 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:52 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:26:22 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:22 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:26:22 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:26:53 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:53 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:26:53 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:27:23 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:27:23 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:27:23 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:27:54 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:27:54 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:27:54 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:28:24 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:28:24 PM
    8/25/2008 4:28:25 PM
    *** Login Error 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    ---------------------------------------------------------------------
    End of log file
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  5. 08-25-2008, 05:41 PM #5
    Altumus
    Altumus is offline
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    Thank you for the report, they are investigating the issue still - specificially with the billing server.
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  6. 08-25-2008, 05:44 PM #6
    Dorren
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    Thank You for the quick response. Is there an ETA on fix?
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  7. 08-25-2008, 07:46 PM #7
    Hordo
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    Quote Originally Posted by Altumus View Post
    Should be working now, please post if you still experience the issue (also what exactly the problem is when trying to sign in.)
    It gives me an error message indicating that there is something wrong when it looks to examine the account.
    -Khyber- Loreseekers, Guild Leader
    Hordorabbi ~ Hordiva ~ Hordazzle ~ Hordorc ~ Hordeau ~ And dozens of other HordoToons™!
    High Rabbi of DDO
    Loreseekers Guild ~ H.o.r.d.o.'s How-To Guides @Loreseekers
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  8. 08-25-2008, 07:48 PM #8
    MidnightDragonRider
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    Default differnt error messaage

    Contents of log file C:\Documents and Settings\casey arp\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641660477500000.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 7:27:27 PM 8/25/2008 7:27:27 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 13435150 -invoker_pid 2796 8/25/2008 7:27:27 PM
    Administrator: True 8/25/2008 7:27:27 PM
    UAC enabled: False 8/25/2008 7:27:27 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 7:27:27 PM
    Read user settings file. 8/25/2008 7:27:27 PM
    Installed resources: 8/25/2008 7:27:27 PM
    en en English "Select a Language" 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Target culture: "en-US" 8/25/2008 7:27:27 PM
    Looking for resources in "en-US" 8/25/2008 7:27:27 PM
    Looking for resources in "en-GB" 8/25/2008 7:27:27 PM
    Looking for resources in "en" 8/25/2008 7:27:27 PM
    Final resource culture: "en" 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Resources library: 8/25/2008 7:27:27 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 7:27:27 PM
    Comments: Resources and assembly imported from library 8/25/2008 7:27:27 PM
    FileVersion: 1.3.2950.26146 8/25/2008 7:27:27 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 7:27:27 PM
    BuildTime: 1/29/2008 2:31:32 PM Eastern Standard Time 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    ConfigurationSettings.AppSettings: 8/25/2008 7:27:27 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 7:27:27 PM
    DataCenter.GameName=DDO 8/25/2008 7:27:27 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 7:27:27 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 7:27:27 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Enter LoadPrivateFonts 8/25/2008 7:27:27 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 7:27:27 PM
    Exit LoadPrivateFonts 8/25/2008 7:27:27 PM
    Trying to load splash screen from the local directory... 8/25/2008 7:27:27 PM
    No local splash screen image found. 8/25/2008 7:27:27 PM
    8/25/2008 7:27:28 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:28 PM
    System Information 8/25/2008 7:27:28 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:28 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 8/25/2008 7:27:28 PM
    Language: English (United States) 8/25/2008 7:27:28 PM
    System Manufacturer: Hewlett-Packard 8/25/2008 7:27:29 PM
    System Model: HP Pavilion dv8000 (EZ703UA#ABA) 8/25/2008 7:27:29 PM
    BIOS: Ver 1.00PARTTBL 8/25/2008 7:27:29 PM
    Processor: GenuineIntel x86 Family 6 Model 14 Stepping 8 (1.73GHz) 8/25/2008 7:27:29 PM
    Memory: 1022MB RAM 8/25/2008 7:27:29 PM
    Page File: 562MB used, 1859MB available 8/25/2008 7:27:29 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 7:27:29 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 7:27:29 PM
    Default Proxy Address: 8/25/2008 7:27:29 PM
    BypassProxyOnLocal: False 8/25/2008 7:27:29 PM
    BypassList: 8/25/2008 7:27:29 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Initialization status: "Logging module version data" 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Assemblies: 8/25/2008 7:27:29 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 7:27:29 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.8 8/25/2008 7:27:29 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 7:27:29 PM
    BuildTime: 11/27/2007 10:33:18 AM Eastern Standard Time 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 7:27:29 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.8 8/25/2008 7:27:29 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 7:27:29 PM
    BuildTime: 11/27/2007 10:31:48 AM Eastern Standard Time 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Libraries: 8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.1.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.0.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.1.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 7:27:29 PM
    FileVersion: 01,04,01,04001 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 7:27:29 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.4 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 7:27:29 PM
    FileVersion: 01,04,01,04001 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.6.1.15 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.2.3 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 7:27:29 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Initialization status: "Registering update wrapper" 8/25/2008 7:27:29 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 7:27:29 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 7:27:29 PM
    Initialization status: "Constructing data center browser" 8/25/2008 7:27:29 PM
    Initialization status: "Constructing alert service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing configuration service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing authentication service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing update service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing UI manager" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing phase engine" 8/25/2008 7:27:30 PM
    autoPatchTimer interval: 14400000 8/25/2008 7:27:30 PM
    Initialization status: "Getting data centers" 8/25/2008 7:27:30 PM
    Current Data Center: DDO 8/25/2008 7:27:30 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:27:30 PM
    8/25/2008 7:27:30 PM
    World status servers: 8/25/2008 7:27:30 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 7:27:30 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 7:27:30 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 7:27:30 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 7:27:30 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 7:27:30 PM
    8/25/2008 7:27:30 PM
    Initialization status: "Getting remote configuration" 8/25/2008 7:27:30 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 7:27:30 PM
    Configuration.AppSettings: 8/25/2008 7:27:31 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 7:27:31 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 7:27:31 PM
    GameName=DDO 8/25/2008 7:27:31 PM
    Patching.ProductCode=DDO 8/25/2008 7:27:31 PM
    GameClient.Filename=dndclient.exe 8/25/2008 7:27:31 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 7:27:31 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 7:27:31 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 7:27:31 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 7:27:31 PM
    GameClient.RequiredVersion=0 8/25/2008 7:27:31 PM
    GameClient.ForwardVersion=0 8/25/2008 7:27:31 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 7:27:31 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 7:27:31 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 7:27:31 PM
    URL.Home=http://www.ddo.com 8/25/2008 7:27:31 PM
    URL.Community=http://www.ddo.com 8/25/2008 7:27:31 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 7:27:31 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 7:27:31 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 7:27:31 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 7:27:31 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 7:27:31 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 7:27:31 PM
    Activate.Account.BuyNow=true 8/25/2008 7:27:31 PM
    Threshold.Account.DaysLeft=35 8/25/2008 7:27:31 PM
    Activate.Account.DaysLeft=true 8/25/2008 7:27:31 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 7:27:31 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 7:27:31 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 7:27:31 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 7:27:31 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 7:27:31 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 7:27:31 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 7:27:31 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 7:27:31 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 7:27:31 PM
    WorldUpdateRate=1 8/25/2008 7:27:31 PM
    PatchWindow=30 8/25/2008 7:27:31 PM
    PatchConnectRetryInterval=1 8/25/2008 7:27:31 PM
    DisablePatch=false 8/25/2008 7:27:31 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 7:27:31 PM
    TrialTokenList=StormreachGuest 8/25/2008 7:27:31 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 7:27:31 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 7:27:31 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 7:27:31 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 7:27:31 PM
    8/25/2008 7:27:31 PM
    Initialization status: "Getting alerts and news" 8/25/2008 7:27:31 PM
    Initialization status: "Opening main form" 8/25/2008 7:27:31 PM
    RSS Feed Error: The underlying connection was closed: An unexpected error occurred on a receive. 8/25/2008 7:27:31 PM
    Trying to load main form background image from the local directory... 8/25/2008 7:27:32 PM
    No main form background image found. Using default. 8/25/2008 7:27:32 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 7:27:34 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 7:27:34 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 7:27:34 PM
    Transition to phase: PatchStatusControl 8/25/2008 7:27:34 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 7:27:34 PM
    Connect: Waiting 8/25/2008 7:27:35 PM
    Connect: Done 8/25/2008 7:27:35 PM
    Examine Programs: Waiting 8/25/2008 7:27:35 PM
    Examine Programs: Done 8/25/2008 7:27:35 PM
    Update Programs: Done 8/25/2008 7:27:35 PM
    Examine Game Data: Waiting 8/25/2008 7:27:35 PM
    Examine Game Data: Done 8/25/2008 7:27:36 PM
    Update Game Data: Done 8/25/2008 7:27:36 PM
    Disconnect: Done 8/25/2008 7:27:36 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 7:27:36 PM
    Total downloaded file patch: 0 bytes 8/25/2008 7:27:36 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 7:27:36 PM
    Raising PatchComplete event... 8/25/2008 7:27:36 PM
    Setting current version in registry... 8/25/2008 7:27:36 PM
    Game client applied version stored: 0 8/25/2008 7:27:36 PM
    Game client forward version stored: 0 8/25/2008 7:27:36 PM
    Transition to phase: AuthenticationControl 8/25/2008 7:27:36 PM
    ...PatchComplete events finished 8/25/2008 7:27:36 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:43 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:43 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:43 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:43 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:45 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    *** Login Server Error 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    The following web error occurred while trying to access
    "https://gls.ddo.com/GLS.AuthServer/Service.asmx":

    The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    ---------------------------------------------------------------------
    End of log file
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  9. 08-25-2008, 07:51 PM #9
    p0werslave
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    aaaaahhhhhhhhh noooooooo!!!!! logged out for like 15 mins to run some errands........guess i should have left it on.....
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  10. 08-25-2008, 07:52 PM #10
    MidnightDragonRider
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    Default ooh im on!

    im on line Im never turning off again!! lol
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  11. 08-26-2008, 12:02 PM #11
    ZNKJ1234
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    Unhappy

    Quote Originally Posted by Altumus View Post
    Should be working now, please post if you still experience the issue (also what exactly the problem is when trying to sign in.)
    i get the retry 5 times thing then the website thing pops up i click ok then its all gone and i cant play
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  12. 08-25-2008, 07:51 PM #12
    tipsytutel
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    Thumbs down still having same problem

    Quote Originally Posted by CozyBear2007 View Post
    I was just wonder if anyone is haveing trouble siging in. It is now 8/25/2008 4:40 PM EST Every time I try to sign in it is very slow it gives 5 trys to signing in then stop
    Come on 4 hours later and I still can't log on. How long does it take to get problem sloved?
    ?
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  13. 08-25-2008, 07:52 PM #13
    BlackSteel
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    its fixed for me atleast, its been on the skitz for close to 4 hours tho
    Shadowsteel [TR train wreck]
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  14. 08-25-2008, 07:53 PM #14
    p0werslave
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    think you got it fixed, just got logged in, thank you turbine!!!!
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  15. 08-26-2008, 11:27 AM #15
    ZNKJ1234
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    Unhappy

    the same thing has been happeneing to me for days i dont know what it wrong
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  16. 08-26-2008, 11:58 AM #16
    ZNKJ1234
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    Default

    Quote Originally Posted by CozyBear2007 View Post
    I was just wonder if anyone is haveing trouble siging in. It is now 8/25/2008 4:40 PM EST Every time I try to sign in it is very slow it gives 5 trys to signing in then stop
    did yours start yesteray or a few days ago? mine started sunday or saturday
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