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  1. #1
    Community Member
    Join Date
    Sep 2007
    Posts
    25

    Unhappy Trouble Signing In

    I was just wonder if anyone is haveing trouble siging in. It is now 8/25/2008 4:40 PM EST Every time I try to sign in it is very slow it gives 5 trys to signing in then stop

  2. #2
    Community Member Denssor's Avatar
    Join Date
    Apr 2006
    Posts
    0

    Default

    Yep, everyone is having that problem. Not sure what it is, but I do hope it is fixed soon.

  3. #3
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Should be working now, please post if you still experience the issue (also what exactly the problem is when trying to sign in.)

  4. #4
    Community Member Dorren's Avatar
    Join Date
    Sep 2006
    Posts
    18

    Default Sign in Issue

    Contents of log file C:\Documents and Settings\Chad\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641551002500000.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 4:25:00 PM 8/25/2008 4:25:00 PM
    Command line: "I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 131884 -invoker_pid 280 8/25/2008 4:25:00 PM
    Administrator: True 8/25/2008 4:25:00 PM
    UAC enabled: False 8/25/2008 4:25:00 PM
    Mutex Created: "I:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 4:25:00 PM
    Read user settings file. 8/25/2008 4:25:00 PM
    Installed resources: 8/25/2008 4:25:00 PM
    en en English "Select a Language" 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Target culture: "en-US" 8/25/2008 4:25:00 PM
    Looking for resources in "en-US" 8/25/2008 4:25:00 PM
    Looking for resources in "en-GB" 8/25/2008 4:25:00 PM
    Looking for resources in "en" 8/25/2008 4:25:00 PM
    Final resource culture: "en" 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Resources library: 8/25/2008 4:25:00 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 4:25:00 PM
    Comments: Resources and assembly imported from library 8/25/2008 4:25:00 PM
    FileVersion: 1.3.2950.26146 8/25/2008 4:25:00 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 4:25:00 PM
    BuildTime: 1/29/2008 2:31:32 PM Central Standard Time 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    ConfigurationSettings.AppSettings: 8/25/2008 4:25:00 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 4:25:00 PM
    DataCenter.GameName=DDO 8/25/2008 4:25:00 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 4:25:00 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 4:25:00 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 4:25:00 PM
    8/25/2008 4:25:00 PM
    Enter LoadPrivateFonts 8/25/2008 4:25:00 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 4:25:00 PM
    Exit LoadPrivateFonts 8/25/2008 4:25:00 PM
    Trying to load splash screen from the local directory... 8/25/2008 4:25:00 PM
    No local splash screen image found. 8/25/2008 4:25:00 PM
    8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    System Information 8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    Operating System: (, Build ) 8/25/2008 4:25:01 PM
    Language: English (United States) 8/25/2008 4:25:01 PM
    System Manufacturer: 8/25/2008 4:25:01 PM
    System Model: 8/25/2008 4:25:01 PM
    BIOS: 8/25/2008 4:25:01 PM
    Processor: (GHz) 8/25/2008 4:25:01 PM
    Memory: 0MB RAM 8/25/2008 4:25:01 PM
    Page File: 0MB used, 0MB available 8/25/2008 4:25:01 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 4:25:01 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 4:25:01 PM
    Default Proxy Address: 8/25/2008 4:25:01 PM
    BypassProxyOnLocal: False 8/25/2008 4:25:01 PM
    BypassList: 8/25/2008 4:25:01 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Initialization status: "Logging module version data" 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Assemblies: 8/25/2008 4:25:01 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 4:25:01 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.8 8/25/2008 4:25:01 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 4:25:01 PM
    BuildTime: 11/27/2007 10:33:18 AM Central Standard Time 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 4:25:01 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.8 8/25/2008 4:25:01 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 4:25:01 PM
    BuildTime: 11/27/2007 10:31:48 AM Central Standard Time 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Libraries: 8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.1.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.0.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.1.0.0 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 4:25:01 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 4:25:01 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.3.12.4 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 4:25:01 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.6.1.15 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: I:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 4:25:01 PM
    FileVersion: 1.2.3 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 4:25:01 PM
    FileVersion: 5.1.2600.5512 (xpsp.080413-2113) 8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    8/25/2008 4:25:01 PM
    Initialization status: "Registering update wrapper" 8/25/2008 4:25:01 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 4:25:01 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 4:25:01 PM
    Initialization status: "Constructing data center browser" 8/25/2008 4:25:01 PM
    Initialization status: "Constructing alert service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing configuration service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing authentication service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing update service" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing UI manager" 8/25/2008 4:25:05 PM
    Initialization status: "Constructing phase engine" 8/25/2008 4:25:05 PM
    autoPatchTimer interval: 14400000 8/25/2008 4:25:06 PM
    Initialization status: "Getting data centers" 8/25/2008 4:25:06 PM
    Current Data Center: DDO 8/25/2008 4:25:07 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    World status servers: 8/25/2008 4:25:07 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 4:25:07 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 4:25:07 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 4:25:07 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 4:25:07 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    Initialization status: "Getting remote configuration" 8/25/2008 4:25:07 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 4:25:07 PM
    Configuration.AppSettings: 8/25/2008 4:25:07 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 4:25:07 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 4:25:07 PM
    GameName=DDO 8/25/2008 4:25:07 PM
    Patching.ProductCode=DDO 8/25/2008 4:25:07 PM
    GameClient.Filename=dndclient.exe 8/25/2008 4:25:07 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 4:25:07 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 4:25:07 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 4:25:07 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 4:25:07 PM
    GameClient.RequiredVersion=0 8/25/2008 4:25:07 PM
    GameClient.ForwardVersion=0 8/25/2008 4:25:07 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 4:25:07 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 4:25:07 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 4:25:07 PM
    URL.Home=http://www.ddo.com 8/25/2008 4:25:07 PM
    URL.Community=http://www.ddo.com 8/25/2008 4:25:07 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 4:25:07 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 4:25:07 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 4:25:07 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 4:25:07 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 4:25:07 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 4:25:07 PM
    Activate.Account.BuyNow=true 8/25/2008 4:25:07 PM
    Threshold.Account.DaysLeft=35 8/25/2008 4:25:07 PM
    Activate.Account.DaysLeft=true 8/25/2008 4:25:07 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 4:25:07 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 4:25:07 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 4:25:07 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 4:25:07 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 4:25:07 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 4:25:07 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 4:25:07 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 4:25:07 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 4:25:07 PM
    WorldUpdateRate=1 8/25/2008 4:25:07 PM
    PatchWindow=30 8/25/2008 4:25:07 PM
    PatchConnectRetryInterval=1 8/25/2008 4:25:07 PM
    DisablePatch=false 8/25/2008 4:25:07 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 4:25:07 PM
    TrialTokenList=StormreachGuest 8/25/2008 4:25:07 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 4:25:07 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 4:25:07 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 4:25:07 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 4:25:07 PM
    8/25/2008 4:25:07 PM
    autoPatchTimer.Enabled = True 8/25/2008 4:25:07 PM
    Initialization status: "Getting alerts and news" 8/25/2008 4:25:07 PM
    Initialization status: "Opening main form" 8/25/2008 4:25:08 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 4:25:14 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 4:25:14 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 4:25:14 PM
    Transition to phase: PatchStatusControl 8/25/2008 4:25:14 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 4:25:14 PM
    Connect: Waiting 8/25/2008 4:25:15 PM
    Connect: Done 8/25/2008 4:25:15 PM
    Examine Programs: Waiting 8/25/2008 4:25:15 PM
    Examine Programs: Done 8/25/2008 4:25:16 PM
    Update Programs: Done 8/25/2008 4:25:16 PM
    Examine Game Data: Waiting 8/25/2008 4:25:16 PM
    Examine Game Data: Done 8/25/2008 4:25:17 PM
    Update Game Data: Done 8/25/2008 4:25:17 PM
    Disconnect: Done 8/25/2008 4:25:17 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 4:25:17 PM
    Total downloaded file patch: 0 bytes 8/25/2008 4:25:17 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 4:25:17 PM
    Raising PatchComplete event... 8/25/2008 4:25:17 PM
    Setting current version in registry... 8/25/2008 4:25:17 PM
    Game client applied version stored: 0 8/25/2008 4:25:17 PM
    Game client forward version stored: 0 8/25/2008 4:25:17 PM
    Transition to phase: AuthenticationControl 8/25/2008 4:25:17 PM
    ...PatchComplete events finished 8/25/2008 4:25:17 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:21 PM
    Wake message received. 8/25/2008 4:25:31 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:25:52 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:25:52 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:25:52 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:26:22 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:22 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:26:22 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:26:53 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:53 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:26:53 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:27:23 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:27:23 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:27:23 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:27:54 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:27:54 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:27:54 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:28:24 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:28:24 PM
    8/25/2008 4:28:25 PM
    *** Login Error 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 4:28:25 PM
    8/25/2008 4:28:25 PM
    ---------------------------------------------------------------------
    End of log file

  5. #5
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Thank you for the report, they are investigating the issue still - specificially with the billing server.

  6. #6
    Community Member Dorren's Avatar
    Join Date
    Sep 2006
    Posts
    18

    Default

    Thank You for the quick response. Is there an ETA on fix?

  7. #7
    Founder & Hero
    2016 DDO Players Council
    Uska's Avatar
    Join Date
    Jan 2006
    Posts
    0

    Default

    having same errors


    Beware the Sleepeater

  8. #8
    Community Member BobM's Avatar
    Join Date
    Dec 2007
    Posts
    16

    Default Central Timezone - Still down at 5:10

    Contents of log file C:\Documents and Settings\Bob Miller\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641567120132788.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 4:51:52 PM 8/25/2008 4:51:52 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 9699774 -invoker_pid 5776 8/25/2008 4:51:52 PM
    Administrator: True 8/25/2008 4:51:52 PM
    UAC enabled: False 8/25/2008 4:51:52 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 4:51:52 PM
    Read user settings file. 8/25/2008 4:51:52 PM
    Installed resources: 8/25/2008 4:51:52 PM
    en en English "Select a Language" 8/25/2008 4:51:53 PM
    8/25/2008 4:51:53 PM
    Target culture: "en-US" 8/25/2008 4:51:53 PM
    Looking for resources in "en-US" 8/25/2008 4:51:53 PM
    Looking for resources in "en-GB" 8/25/2008 4:51:53 PM
    Looking for resources in "en" 8/25/2008 4:51:53 PM
    Final resource culture: "en" 8/25/2008 4:51:53 PM
    8/25/2008 4:51:53 PM
    Resources library: 8/25/2008 4:51:53 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 4:51:53 PM
    Comments: Resources and assembly imported from library 8/25/2008 4:51:53 PM
    FileVersion: 1.3.2950.26146 8/25/2008 4:51:53 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 4:51:53 PM
    BuildTime: 1/29/2008 2:31:32 PM Central Standard Time 8/25/2008 4:51:53 PM
    8/25/2008 4:51:53 PM
    ConfigurationSettings.AppSettings: 8/25/2008 4:51:53 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 4:51:53 PM
    DataCenter.GameName=DDO 8/25/2008 4:51:53 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 4:51:53 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 4:51:53 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 4:51:53 PM
    8/25/2008 4:51:53 PM
    Enter LoadPrivateFonts 8/25/2008 4:51:54 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 4:51:54 PM
    Exit LoadPrivateFonts 8/25/2008 4:51:54 PM
    Trying to load splash screen from the local directory... 8/25/2008 4:51:56 PM
    No local splash screen image found. 8/25/2008 4:51:56 PM
    8/25/2008 4:51:57 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:51:57 PM
    System Information 8/25/2008 4:51:57 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:51:57 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 8/25/2008 4:51:57 PM
    Language: English (United States) 8/25/2008 4:51:57 PM
    System Manufacturer: Hewlett-Packard 8/25/2008 4:51:58 PM
    System Model: HP Pavilion dv9000 (RG339UA#ABA) 8/25/2008 4:51:58 PM
    BIOS: Ver 1.00PARTTBLh 8/25/2008 4:51:58 PM
    Processor: GenuineIntel x86 Family 6 Model 15 Stepping 6 (1.66GHz) 8/25/2008 4:51:58 PM
    Memory: 2045MB RAM 8/25/2008 4:51:58 PM
    Page File: 401MB used, 3536MB available 8/25/2008 4:51:58 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 4:51:58 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 4:51:58 PM
    Default Proxy Address: 8/25/2008 4:51:58 PM
    BypassProxyOnLocal: False 8/25/2008 4:51:58 PM
    BypassList: 8/25/2008 4:51:58 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    Initialization status: "Logging module version data" 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    Assemblies: 8/25/2008 4:51:58 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 4:51:58 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 4:51:58 PM
    FileVersion: 1.3.12.8 8/25/2008 4:51:58 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 4:51:58 PM
    BuildTime: 11/27/2007 10:33:18 AM Central Standard Time 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 4:51:58 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 4:51:58 PM
    FileVersion: 1.3.12.8 8/25/2008 4:51:58 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 4:51:58 PM
    BuildTime: 11/27/2007 10:31:48 AM Central Standard Time 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    Libraries: 8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.1.0.0 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.0.0.0 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.1.0.0 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 4:51:58 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 4:51:58 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.3.12.4 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 4:51:58 PM
    FileVersion: 01,04,01,04001 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.6.1.15 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 4:51:58 PM
    FileVersion: 1.2.3 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 4:51:58 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    8/25/2008 4:51:58 PM
    Initialization status: "Registering update wrapper" 8/25/2008 4:51:58 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 4:51:58 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 4:51:58 PM
    Initialization status: "Constructing data center browser" 8/25/2008 4:51:58 PM
    Initialization status: "Constructing alert service" 8/25/2008 4:51:59 PM
    Initialization status: "Constructing configuration service" 8/25/2008 4:51:59 PM
    Initialization status: "Constructing authentication service" 8/25/2008 4:51:59 PM
    Initialization status: "Constructing update service" 8/25/2008 4:51:59 PM
    Initialization status: "Constructing UI manager" 8/25/2008 4:51:59 PM
    Initialization status: "Constructing phase engine" 8/25/2008 4:51:59 PM
    autoPatchTimer interval: 14400000 8/25/2008 4:51:59 PM
    Initialization status: "Getting data centers" 8/25/2008 4:52:00 PM
    Current Data Center: DDO 8/25/2008 4:52:00 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:52:00 PM
    8/25/2008 4:52:00 PM
    World status servers: 8/25/2008 4:52:00 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 4:52:00 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 4:52:00 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 4:52:00 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 4:52:00 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 4:52:00 PM
    8/25/2008 4:52:00 PM
    Initialization status: "Getting remote configuration" 8/25/2008 4:52:00 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 4:52:00 PM
    Configuration.AppSettings: 8/25/2008 4:52:00 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 4:52:00 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 4:52:00 PM
    GameName=DDO 8/25/2008 4:52:00 PM
    Patching.ProductCode=DDO 8/25/2008 4:52:00 PM
    GameClient.Filename=dndclient.exe 8/25/2008 4:52:00 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 4:52:00 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 4:52:00 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 4:52:00 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 4:52:00 PM
    GameClient.RequiredVersion=0 8/25/2008 4:52:00 PM
    GameClient.ForwardVersion=0 8/25/2008 4:52:00 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 4:52:00 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 4:52:00 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 4:52:00 PM
    URL.Home=http://www.ddo.com 8/25/2008 4:52:00 PM
    URL.Community=http://www.ddo.com 8/25/2008 4:52:00 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 4:52:00 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 4:52:00 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 4:52:00 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 4:52:00 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 4:52:00 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 4:52:00 PM
    Activate.Account.BuyNow=true 8/25/2008 4:52:00 PM
    Threshold.Account.DaysLeft=35 8/25/2008 4:52:00 PM
    Activate.Account.DaysLeft=true 8/25/2008 4:52:00 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 4:52:00 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 4:52:00 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 4:52:00 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 4:52:00 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 4:52:00 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 4:52:00 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 4:52:00 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 4:52:00 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 4:52:00 PM
    WorldUpdateRate=1 8/25/2008 4:52:00 PM
    PatchWindow=30 8/25/2008 4:52:00 PM
    PatchConnectRetryInterval=1 8/25/2008 4:52:00 PM
    DisablePatch=false 8/25/2008 4:52:00 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 4:52:00 PM
    TrialTokenList=StormreachGuest 8/25/2008 4:52:00 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 4:52:00 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 4:52:00 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 4:52:00 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 4:52:00 PM
    8/25/2008 4:52:00 PM
    autoPatchTimer.Enabled = True 8/25/2008 4:52:00 PM
    Initialization status: "Getting alerts and news" 8/25/2008 4:52:00 PM
    Initialization status: "Opening main form" 8/25/2008 4:52:00 PM
    Trying to load main form background image from the local directory... 8/25/2008 4:52:01 PM
    No main form background image found. Using default. 8/25/2008 4:52:01 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 4:52:05 PM
    Transition to phase: InitControl 8/25/2008 4:52:05 PM
    Transition to phase: AlertControl 8/25/2008 4:52:17 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 4:52:19 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 4:52:19 PM
    Transition to phase: PatchStatusControl 8/25/2008 4:52:19 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 4:52:20 PM
    Connect: Waiting 8/25/2008 4:52:21 PM
    Connect: Done 8/25/2008 4:52:22 PM
    Examine Programs: Done 8/25/2008 4:52:22 PM
    Update Programs: Done 8/25/2008 4:52:22 PM
    Examine Game Data: Waiting 8/25/2008 4:52:22 PM
    autoPatchTimer.Enabled = True 8/25/2008 4:52:23 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 4:52:25 PM
    Total downloaded file patch: 0 bytes 8/25/2008 4:52:25 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 4:52:25 PM
    Raising PatchComplete event... 8/25/2008 4:52:25 PM
    Setting current version in registry... 8/25/2008 4:52:25 PM
    Game client applied version stored: 0 8/25/2008 4:52:25 PM
    Game client forward version stored: 0 8/25/2008 4:52:25 PM
    Transition to phase: AuthenticationControl 8/25/2008 4:52:27 PM
    ...PatchComplete events finished 8/25/2008 4:52:28 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:52:35 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:53:05 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:53:05 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:53:05 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:53:35 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:53:35 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:53:35 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:54:06 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:54:06 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:54:06 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:54:36 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:54:36 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:54:36 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:55:06 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:55:06 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:55:06 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:55:36 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:55:36 PM
    8/25/2008 4:55:37 PM
    *** Login Error 8/25/2008 4:55:37 PM
    8/25/2008 4:55:37 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 4:55:37 PM
    8/25/2008 4:55:37 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 4:55:37 PM
    8/25/2008 4:55:37 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:58:50 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:59:20 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:59:20 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:59:20 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 4:59:50 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:59:50 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 4:59:50 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:00:20 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:00:20 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:00:20 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:00:51 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:00:51 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:00:51 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:01:21 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:01:21 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:01:21 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:01:51 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:01:51 PM
    8/25/2008 5:01:51 PM
    *** Login Error 8/25/2008 5:01:51 PM
    8/25/2008 5:01:51 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 5:01:51 PM
    8/25/2008 5:01:51 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 5:01:51 PM
    8/25/2008 5:01:51 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:01:57 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:02:27 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:02:27 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:02:27 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:02:58 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:02:58 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:02:58 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:03:28 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:03:28 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:03:28 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:03:58 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:03:58 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:03:58 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:04:28 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:04:28 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:04:29 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:04:59 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:04:59 PM
    8/25/2008 5:04:59 PM
    *** Login Error 8/25/2008 5:04:59 PM
    8/25/2008 5:04:59 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 5:04:59 PM
    8/25/2008 5:04:59 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 5:04:59 PM
    8/25/2008 5:04:59 PM
    8/25/2008 5:05:39 PM
    *** Success 8/25/2008 5:05:39 PM
    8/25/2008 5:05:39 PM
    The launcher error report has been copied to the clipboard. 8/25/2008 5:05:39 PM
    8/25/2008 5:05:39 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:06:17 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:06:48 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:06:48 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:06:48 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 5:07:00 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:07:18 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:07:18 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:07:18 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:07:48 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:07:48 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:07:48 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:08:18 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:08:18 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:08:19 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:08:49 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:08:49 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 5:08:49 PM
    RSS Feed Error: The operation has timed-out. 8/25/2008 5:08:57 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 5:09:19 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 5:09:19 PM
    8/25/2008 5:09:19 PM
    *** Login Error 8/25/2008 5:09:19 PM
    8/25/2008 5:09:19 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 5:09:19 PM
    8/25/2008 5:09:19 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 5:09:19 PM
    8/25/2008 5:09:19 PM
    ---------------------------------------------------------------------
    End of log file

  9. #9
    Community Member Momoney_Gangsta_Bard's Avatar
    Join Date
    Mar 2006
    Posts
    6

    Default Same here

    No luck signing in here spoke to some guildies on Team speak and their in game having fun without Momoney . Look brother work long hard hours and all I want at the end of the day is death and mayhem on DDO work it out. Peace
    Momoney 16th lvl Bard/Rog, Laird 16th lvl Rog/Ftr, Roue 16th lvl Paly/Rog, Mixmaster 16th lvl Bard, Yule 15th lvl Clr, Lootho 13th lvl Rog, Kravensin 13th lvl Paly, Rigga 16th lvl Rog/Ftr, Wizzle 8th lvl Wizard

  10. #10
    Founder Aesop's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default grumble grumble ... not able to log in... and I'm bored

    Contents of log file C:\Documents and Settings\Aesop\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641631862343750.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 6:39:46 PM 8/25/2008 6:39:46 PM
    Command line: "E:\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 1114646 -invoker_pid 3816 8/25/2008 6:39:46 PM
    Administrator: True 8/25/2008 6:39:46 PM
    UAC enabled: False 8/25/2008 6:39:46 PM
    Mutex Created: "E:_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 6:39:46 PM
    Read user settings file. 8/25/2008 6:39:46 PM
    Installed resources: 8/25/2008 6:39:46 PM
    en en English "Select a Language" 8/25/2008 6:39:46 PM
    8/25/2008 6:39:46 PM
    Target culture: "en-US" 8/25/2008 6:39:46 PM
    Looking for resources in "en-US" 8/25/2008 6:39:46 PM
    Looking for resources in "en-GB" 8/25/2008 6:39:46 PM
    Looking for resources in "en" 8/25/2008 6:39:46 PM
    Final resource culture: "en" 8/25/2008 6:39:46 PM
    8/25/2008 6:39:46 PM
    Resources library: 8/25/2008 6:39:46 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 6:39:46 PM
    Comments: Resources and assembly imported from library 8/25/2008 6:39:46 PM
    FileVersion: 1.3.2950.26146 8/25/2008 6:39:46 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 6:39:46 PM
    BuildTime: 1/29/2008 2:31:32 PM Eastern Standard Time 8/25/2008 6:39:46 PM
    8/25/2008 6:39:46 PM
    ConfigurationSettings.AppSettings: 8/25/2008 6:39:46 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 6:39:46 PM
    DataCenter.GameName=DDO 8/25/2008 6:39:46 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 6:39:46 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 6:39:46 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 6:39:46 PM
    8/25/2008 6:39:46 PM
    Enter LoadPrivateFonts 8/25/2008 6:39:46 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 6:39:46 PM
    Exit LoadPrivateFonts 8/25/2008 6:39:46 PM
    Trying to load splash screen from the local directory... 8/25/2008 6:39:46 PM
    No local splash screen image found. 8/25/2008 6:39:46 PM
    8/25/2008 6:39:46 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 6:39:46 PM
    System Information 8/25/2008 6:39:46 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 6:39:46 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 8/25/2008 6:39:46 PM
    Language: English (United States) 8/25/2008 6:39:46 PM
    System Manufacturer: System manufacturer 8/25/2008 6:39:47 PM
    System Model: System name 8/25/2008 6:39:47 PM
    BIOS: Phoenix - AwardBIOS v6.00PG 8/25/2008 6:39:47 PM
    Processor: AuthenticAMD x86 Family 15 Model 47 Stepping 0 (2GHz) 8/25/2008 6:39:47 PM
    Memory: 1022MB RAM 8/25/2008 6:39:47 PM
    Page File: 275MB used, 2184MB available 8/25/2008 6:39:47 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 6:39:47 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 6:39:47 PM
    Default Proxy Address: 8/25/2008 6:39:47 PM
    BypassProxyOnLocal: False 8/25/2008 6:39:47 PM
    BypassList: 8/25/2008 6:39:47 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    Initialization status: "Logging module version data" 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    Assemblies: 8/25/2008 6:39:47 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 6:39:47 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 6:39:47 PM
    FileVersion: 1.3.12.8 8/25/2008 6:39:47 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 6:39:47 PM
    BuildTime: 11/27/2007 10:33:18 AM Eastern Standard Time 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 6:39:47 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 6:39:47 PM
    FileVersion: 1.3.12.8 8/25/2008 6:39:47 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 6:39:47 PM
    BuildTime: 11/27/2007 10:31:48 AM Eastern Standard Time 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    Libraries: 8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.1.0.0 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.0.0.0 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.1.0.0 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 6:39:47 PM
    FileVersion: 01,04,01,04001 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 6:39:47 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.3.12.4 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 6:39:47 PM
    FileVersion: 01,04,01,04001 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.6.1.15 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: E:\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 6:39:47 PM
    FileVersion: 1.2.3 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 6:39:47 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    Initialization status: "Registering update wrapper" 8/25/2008 6:39:47 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 6:39:47 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 6:39:47 PM
    Initialization status: "Constructing data center browser" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing alert service" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing configuration service" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing authentication service" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing update service" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing UI manager" 8/25/2008 6:39:47 PM
    Initialization status: "Constructing phase engine" 8/25/2008 6:39:47 PM
    autoPatchTimer interval: 14400000 8/25/2008 6:39:47 PM
    Initialization status: "Getting data centers" 8/25/2008 6:39:47 PM
    Current Data Center: DDO 8/25/2008 6:39:47 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    World status servers: 8/25/2008 6:39:47 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 6:39:47 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 6:39:47 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 6:39:47 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 6:39:47 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 6:39:47 PM
    8/25/2008 6:39:47 PM
    Initialization status: "Getting remote configuration" 8/25/2008 6:39:47 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 6:39:47 PM
    Configuration.AppSettings: 8/25/2008 6:39:47 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 6:39:48 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 6:39:48 PM
    GameName=DDO 8/25/2008 6:39:48 PM
    Patching.ProductCode=DDO 8/25/2008 6:39:48 PM
    GameClient.Filename=dndclient.exe 8/25/2008 6:39:48 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 6:39:48 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 6:39:48 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 6:39:48 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 6:39:48 PM
    GameClient.RequiredVersion=0 8/25/2008 6:39:48 PM
    GameClient.ForwardVersion=0 8/25/2008 6:39:48 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 6:39:48 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 6:39:48 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 6:39:48 PM
    URL.Home=http://www.ddo.com 8/25/2008 6:39:48 PM
    URL.Community=http://www.ddo.com 8/25/2008 6:39:48 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 6:39:48 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 6:39:48 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 6:39:48 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 6:39:48 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 6:39:48 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 6:39:48 PM
    Activate.Account.BuyNow=true 8/25/2008 6:39:48 PM
    Threshold.Account.DaysLeft=35 8/25/2008 6:39:48 PM
    Activate.Account.DaysLeft=true 8/25/2008 6:39:48 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 6:39:48 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 6:39:48 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 6:39:48 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 6:39:48 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 6:39:48 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 6:39:48 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 6:39:48 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 6:39:48 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 6:39:48 PM
    WorldUpdateRate=1 8/25/2008 6:39:48 PM
    PatchWindow=30 8/25/2008 6:39:48 PM
    PatchConnectRetryInterval=1 8/25/2008 6:39:48 PM
    DisablePatch=false 8/25/2008 6:39:48 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 6:39:48 PM
    TrialTokenList=StormreachGuest 8/25/2008 6:39:48 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 6:39:48 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 6:39:48 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 6:39:48 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 6:39:48 PM
    8/25/2008 6:39:48 PM
    Initialization status: "Getting alerts and news" 8/25/2008 6:39:48 PM
    Initialization status: "Opening main form" 8/25/2008 6:39:48 PM
    Trying to load main form background image from the local directory... 8/25/2008 6:39:48 PM
    No main form background image found. Using default. 8/25/2008 6:39:48 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 6:39:50 PM
    Transition to phase: InitControl 8/25/2008 6:39:50 PM
    RSS Feed Error: The operation has timed-out. 8/25/2008 6:41:28 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 6:41:28 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 6:41:28 PM
    Transition to phase: PatchStatusControl 8/25/2008 6:41:28 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 6:41:28 PM
    Connect: Waiting 8/25/2008 6:41:28 PM
    Connect: Done 8/25/2008 6:41:29 PM
    Examine Programs: Waiting 8/25/2008 6:41:29 PM
    Examine Programs: Done 8/25/2008 6:41:29 PM
    Update Programs: Done 8/25/2008 6:41:29 PM
    Examine Game Data: Waiting 8/25/2008 6:41:29 PM
    Examine Game Data: Done 8/25/2008 6:41:29 PM
    Update Game Data: Done 8/25/2008 6:41:29 PM
    Disconnect: Done 8/25/2008 6:41:29 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 6:41:29 PM
    Total downloaded file patch: 0 bytes 8/25/2008 6:41:29 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 6:41:29 PM
    Raising PatchComplete event... 8/25/2008 6:41:29 PM
    Setting current version in registry... 8/25/2008 6:41:29 PM
    Game client applied version stored: 0 8/25/2008 6:41:29 PM
    Game client forward version stored: 0 8/25/2008 6:41:29 PM
    Transition to phase: AuthenticationControl 8/25/2008 6:41:29 PM
    ...PatchComplete events finished 8/25/2008 6:41:30 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:42:15 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:42:45 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:42:45 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:42:45 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:43:15 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:43:15 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:43:15 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:43:45 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:43:45 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:43:45 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:44:16 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:44:16 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:44:16 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:44:46 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:44:46 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 6:44:46 PM
    Launcher.authenticator.Status: BillingSystemError 8/25/2008 6:45:16 PM
    Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 6:45:16 PM
    8/25/2008 6:45:16 PM
    *** Login Error 8/25/2008 6:45:16 PM
    8/25/2008 6:45:16 PM
    An error occurred while trying to access the billing system. Please try again. 8/25/2008 6:45:16 PM
    8/25/2008 6:45:16 PM
    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
    at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 6:45:16 PM
    8/25/2008 6:45:16 PM
    ---------------------------------------------------------------------
    End of log file
    Rule 1: Don't sweat the small stuff
    Rule 2: Its all small stuff
    Rule 3: People are stupid. You, me everyone... expect it
    more rules to come in a different sig

  11. #11
    Community Member
    Join Date
    Jul 2006
    Posts
    7

    Default Sign in not possible

    I think its down for the count its 19:00 and the sign in server still says the billing issue thing.

  12. 08-25-2008, 07:13 PM


  13. #12
    Community Member wickedzerlynda's Avatar
    Join Date
    Mar 2007
    Posts
    0

    Default

    cannot contact the billing server
    Royalhuntress lvl 16 caster/picker
    Zelynda Level 14 Pally
    Royalcaster level 9 mutt
    I'm Sorry Mayor of Detroit Kwame Kilpatrick

  14. #13
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    They are still working on this - Please keep an eye on the main forum index for updates.

  15. #14

    Default

    I'm right there with ya Mo, Lib is downstairs playing, and I can't get in...

    Vinton's Place - DDO Game Guide V3.6.0 - 10/12/2011 - My DDO
    | Inferus Sus | Vinton Cerf | Kabraxis | Bubah Licious | Sanadil | Zanta | Ziamdis |

  16. #15
    Community Member Hordo's Avatar
    Join Date
    Mar 2006
    Posts
    674

    Default

    Quote Originally Posted by Altumus View Post
    Should be working now, please post if you still experience the issue (also what exactly the problem is when trying to sign in.)
    It gives me an error message indicating that there is something wrong when it looks to examine the account.
    -Khyber- Loreseekers, Guild Leader
    Hordorabbi ~ Hordiva ~ Hordazzle ~ Hordorc ~ Hordeau ~ And dozens of other HordoToons™!
    High Rabbi of DDO
    Loreseekers Guild ~ H.o.r.d.o.'s How-To Guides @Loreseekers

  17. #16
    Community Member MidnightDragonRider's Avatar
    Join Date
    Aug 2008
    Posts
    19

    Default differnt error messaage

    Contents of log file C:\Documents and Settings\casey arp\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641660477500000.log
    ---------------------------------------------------------------------
    Launcher execution begins: 8/25/2008 7:27:27 PM 8/25/2008 7:27:27 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 13435150 -invoker_pid 2796 8/25/2008 7:27:27 PM
    Administrator: True 8/25/2008 7:27:27 PM
    UAC enabled: False 8/25/2008 7:27:27 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 7:27:27 PM
    Read user settings file. 8/25/2008 7:27:27 PM
    Installed resources: 8/25/2008 7:27:27 PM
    en en English "Select a Language" 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Target culture: "en-US" 8/25/2008 7:27:27 PM
    Looking for resources in "en-US" 8/25/2008 7:27:27 PM
    Looking for resources in "en-GB" 8/25/2008 7:27:27 PM
    Looking for resources in "en" 8/25/2008 7:27:27 PM
    Final resource culture: "en" 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Resources library: 8/25/2008 7:27:27 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 7:27:27 PM
    Comments: Resources and assembly imported from library 8/25/2008 7:27:27 PM
    FileVersion: 1.3.2950.26146 8/25/2008 7:27:27 PM
    AssemblyVersion: 1.3.2950.26146 8/25/2008 7:27:27 PM
    BuildTime: 1/29/2008 2:31:32 PM Eastern Standard Time 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    ConfigurationSettings.AppSettings: 8/25/2008 7:27:27 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/25/2008 7:27:27 PM
    DataCenter.GameName=DDO 8/25/2008 7:27:27 PM
    DataCenter.DefaultCenter=DDO 8/25/2008 7:27:27 PM
    Product.DocumentFolder=Dungeons and Dragons Online 8/25/2008 7:27:27 PM
    Launcher.DocumentFolder=Launcher 8/25/2008 7:27:27 PM
    8/25/2008 7:27:27 PM
    Enter LoadPrivateFonts 8/25/2008 7:27:27 PM
    FontFamily "Masoch Dirach" loaded. 8/25/2008 7:27:27 PM
    Exit LoadPrivateFonts 8/25/2008 7:27:27 PM
    Trying to load splash screen from the local directory... 8/25/2008 7:27:27 PM
    No local splash screen image found. 8/25/2008 7:27:27 PM
    8/25/2008 7:27:28 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:28 PM
    System Information 8/25/2008 7:27:28 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:28 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 8/25/2008 7:27:28 PM
    Language: English (United States) 8/25/2008 7:27:28 PM
    System Manufacturer: Hewlett-Packard 8/25/2008 7:27:29 PM
    System Model: HP Pavilion dv8000 (EZ703UA#ABA) 8/25/2008 7:27:29 PM
    BIOS: Ver 1.00PARTTBL 8/25/2008 7:27:29 PM
    Processor: GenuineIntel x86 Family 6 Model 14 Stepping 8 (1.73GHz) 8/25/2008 7:27:29 PM
    Memory: 1022MB RAM 8/25/2008 7:27:29 PM
    Page File: 562MB used, 1859MB available 8/25/2008 7:27:29 PM
    Cipher strength: Min=40-bit, Max=128-bit 8/25/2008 7:27:29 PM
    .NET CLR version: 1.1.4322.2407 () 8/25/2008 7:27:29 PM
    Default Proxy Address: 8/25/2008 7:27:29 PM
    BypassProxyOnLocal: False 8/25/2008 7:27:29 PM
    BypassList: 8/25/2008 7:27:29 PM
    --------------------------------------------------------------------------------------------------- 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Initialization status: "Logging module version data" 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Assemblies: 8/25/2008 7:27:29 PM
    ModuleName: TurbineLauncher.exe 8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 7:27:29 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.8 8/25/2008 7:27:29 PM
    AssemblyVersion: 1.3.2887.18999 8/25/2008 7:27:29 PM
    BuildTime: 11/27/2007 10:33:18 AM Eastern Standard Time 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 7:27:29 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.8 8/25/2008 7:27:29 PM
    AssemblyVersion: 1.3.2887.18954 8/25/2008 7:27:29 PM
    BuildTime: 11/27/2007 10:31:48 AM Eastern Standard Time 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Libraries: 8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.1.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.0.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.1.0.0 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 8/25/2008 7:27:29 PM
    FileVersion: 01,04,01,04001 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 8/25/2008 7:27:29 PM
    FileVersion: 1, 3, 12, 8 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.3.12.4 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 8/25/2008 7:27:29 PM
    FileVersion: 01,04,01,04001 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.6.1.15 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 8/25/2008 7:27:29 PM
    FileVersion: 1.2.3 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    FileName: C:\WINDOWS\system32\schannel.dll 8/25/2008 7:27:29 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    8/25/2008 7:27:29 PM
    Initialization status: "Registering update wrapper" 8/25/2008 7:27:29 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 8/25/2008 7:27:29 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 8/25/2008 7:27:29 PM
    Initialization status: "Constructing data center browser" 8/25/2008 7:27:29 PM
    Initialization status: "Constructing alert service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing configuration service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing authentication service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing update service" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing UI manager" 8/25/2008 7:27:30 PM
    Initialization status: "Constructing phase engine" 8/25/2008 7:27:30 PM
    autoPatchTimer interval: 14400000 8/25/2008 7:27:30 PM
    Initialization status: "Getting data centers" 8/25/2008 7:27:30 PM
    Current Data Center: DDO 8/25/2008 7:27:30 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:27:30 PM
    8/25/2008 7:27:30 PM
    World status servers: 8/25/2008 7:27:30 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 8/25/2008 7:27:30 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 8/25/2008 7:27:30 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 8/25/2008 7:27:30 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 8/25/2008 7:27:30 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 8/25/2008 7:27:30 PM
    8/25/2008 7:27:30 PM
    Initialization status: "Getting remote configuration" 8/25/2008 7:27:30 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/25/2008 7:27:30 PM
    Configuration.AppSettings: 8/25/2008 7:27:31 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 8/25/2008 7:27:31 PM
    LauncherConfig.RefreshFrequency=15 8/25/2008 7:27:31 PM
    GameName=DDO 8/25/2008 7:27:31 PM
    Patching.ProductCode=DDO 8/25/2008 7:27:31 PM
    GameClient.Filename=dndclient.exe 8/25/2008 7:27:31 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 7:27:31 PM
    GameClient.ResetGraphicsArg= --safe 8/25/2008 7:27:31 PM
    GameClient.AlwaysPatchHighRes=true 8/25/2008 7:27:31 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 8/25/2008 7:27:31 PM
    GameClient.RequiredVersion=0 8/25/2008 7:27:31 PM
    GameClient.ForwardVersion=0 8/25/2008 7:27:31 PM
    URL.UpdateDownload=http://downloads.turbine.com 8/25/2008 7:27:31 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/25/2008 7:27:31 PM
    URL.Support=http://www.ddo.com/support/ 8/25/2008 7:27:31 PM
    URL.Home=http://www.ddo.com 8/25/2008 7:27:31 PM
    URL.Community=http://www.ddo.com 8/25/2008 7:27:31 PM
    URL.Account=https://myaccount.turbine.com 8/25/2008 7:27:31 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 7:27:31 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/25/2008 7:27:31 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/25/2008 7:27:31 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 7:27:31 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 7:27:31 PM
    Activate.Account.BuyNow=true 8/25/2008 7:27:31 PM
    Threshold.Account.DaysLeft=35 8/25/2008 7:27:31 PM
    Activate.Account.DaysLeft=true 8/25/2008 7:27:31 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 8/25/2008 7:27:31 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/25/2008 7:27:31 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 7:27:31 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/25/2008 7:27:31 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/25/2008 7:27:31 PM
    URL.LogoButton1=http://www.atari.com 8/25/2008 7:27:31 PM
    URL.LogoButton2=http://www.hasbro.com 8/25/2008 7:27:31 PM
    URL.LogoButton3=http://www.wizards.com 8/25/2008 7:27:31 PM
    URL.LogoButton4=http://www.turbine.com 8/25/2008 7:27:31 PM
    WorldUpdateRate=1 8/25/2008 7:27:31 PM
    PatchWindow=30 8/25/2008 7:27:31 PM
    PatchConnectRetryInterval=1 8/25/2008 7:27:31 PM
    DisablePatch=false 8/25/2008 7:27:31 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 8/25/2008 7:27:31 PM
    TrialTokenList=StormreachGuest 8/25/2008 7:27:31 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/25/2008 7:27:31 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/25/2008 7:27:31 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/25/2008 7:27:31 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 8/25/2008 7:27:31 PM
    8/25/2008 7:27:31 PM
    Initialization status: "Getting alerts and news" 8/25/2008 7:27:31 PM
    Initialization status: "Opening main form" 8/25/2008 7:27:31 PM
    RSS Feed Error: The underlying connection was closed: An unexpected error occurred on a receive. 8/25/2008 7:27:31 PM
    Trying to load main form background image from the local directory... 8/25/2008 7:27:32 PM
    No main form background image found. Using default. 8/25/2008 7:27:32 PM
    Length cannot be less than zero.
    Parameter name: length 8/25/2008 7:27:34 PM
    Transition to phase: UpdaterSelectControl 8/25/2008 7:27:34 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/25/2008 7:27:34 PM
    Transition to phase: PatchStatusControl 8/25/2008 7:27:34 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/25/2008 7:27:34 PM
    Connect: Waiting 8/25/2008 7:27:35 PM
    Connect: Done 8/25/2008 7:27:35 PM
    Examine Programs: Waiting 8/25/2008 7:27:35 PM
    Examine Programs: Done 8/25/2008 7:27:35 PM
    Update Programs: Done 8/25/2008 7:27:35 PM
    Examine Game Data: Waiting 8/25/2008 7:27:35 PM
    Examine Game Data: Done 8/25/2008 7:27:36 PM
    Update Game Data: Done 8/25/2008 7:27:36 PM
    Disconnect: Done 8/25/2008 7:27:36 PM
    Patching complete. Peak throughput: 0.00 KB/sec 8/25/2008 7:27:36 PM
    Total downloaded file patch: 0 bytes 8/25/2008 7:27:36 PM
    Total downloaded dat patch: 0 bytes 8/25/2008 7:27:36 PM
    Raising PatchComplete event... 8/25/2008 7:27:36 PM
    Setting current version in registry... 8/25/2008 7:27:36 PM
    Game client applied version stored: 0 8/25/2008 7:27:36 PM
    Game client forward version stored: 0 8/25/2008 7:27:36 PM
    Transition to phase: AuthenticationControl 8/25/2008 7:27:36 PM
    ...PatchComplete events finished 8/25/2008 7:27:36 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:43 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:43 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:43 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:43 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:43 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:44 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:44 PM
    gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 8/25/2008 7:38:44 PM
    Launcher.authenticator.Status: Exception 8/25/2008 7:38:45 PM
    Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    *** Login Server Error 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    The following web error occurred while trying to access
    "https://gls.ddo.com/GLS.AuthServer/Service.asmx":

    The request failed with HTTP status 503: Service Unavailable. 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/25/2008 7:38:45 PM
    8/25/2008 7:38:45 PM
    ---------------------------------------------------------------------
    End of log file

  18. #17
    Community Member p0werslave's Avatar
    Join Date
    May 2008
    Posts
    0

    Default

    aaaaahhhhhhhhh noooooooo!!!!! logged out for like 15 mins to run some errands........guess i should have left it on.....

  19. #18
    Community Member
    Join Date
    Dec 2007
    Posts
    1

    Thumbs down still having same problem

    Quote Originally Posted by CozyBear2007 View Post
    I was just wonder if anyone is haveing trouble siging in. It is now 8/25/2008 4:40 PM EST Every time I try to sign in it is very slow it gives 5 trys to signing in then stop
    Come on 4 hours later and I still can't log on. How long does it take to get problem sloved?
    ?

  20. #19
    Community Member MidnightDragonRider's Avatar
    Join Date
    Aug 2008
    Posts
    19

    Default ooh im on!

    im on line Im never turning off again!! lol

  21. #20
    Community Member BlackSteel's Avatar
    Join Date
    Dec 2006
    Posts
    586

    Default

    its fixed for me atleast, its been on the skitz for close to 4 hours tho
    Shadowsteel [TR train wreck]

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