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  1. 08-25-2008, 03:43 PM #1
    Lazarus
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    Default not logging in after typing password

    i can type my password in and click loggin but it just says logging in... and then it says retry 1 of 5 etc. all the way to the end and never logs in.
    the error i'm getting says that an error occured while trying to access the billing system
    Last edited by Lazarus; 08-25-2008 at 03:45 PM.
    Proud Officer of the Dwarven Defenders

    -Delard Duerthuer, Delicor Duerthuer, Ardak Duerthuer, Whurring Duerthuer, Urval Duerthuer, Lyali Droazoul
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  2. 08-25-2008, 03:45 PM #2
    BadDoc
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    same issue here , gl on the fix guys
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  3. 08-25-2008, 03:59 PM #3
    BlackSteel
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    ditto
    Shadowsteel [TR train wreck]
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  4. 08-25-2008, 04:04 PM #4
    BurningDownTheHouse
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    Count me in....
    I think I'm gonna give up on plying today.
    Sigh
    Incinirate/Scracher/Pulverize/Saave/Intimidate/Extterminate/Assacinate/Dismemberr.
    Officer of Pestilence.
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    Lailat is just a loot pinyata.
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  5. 08-25-2008, 04:09 PM #5
    Lazarus
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    looks like i can't login to my acount at the billing site either, what the hell is going on!
    Proud Officer of the Dwarven Defenders

    -Delard Duerthuer, Delicor Duerthuer, Ardak Duerthuer, Whurring Duerthuer, Urval Duerthuer, Lyali Droazoul
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  6. 08-25-2008, 04:11 PM #6
    FeFiFoFum
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    Same problem here
    Now where did that Englishman go???
    "Somewhere some lucky bastard is having a heart attack"
    -Jack N.
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  7. 08-25-2008, 04:18 PM #7
    Albel
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    Same here, and since nobody else has done it yet here is the log file:

    Code:
    Contents of log file C:\Documents and Settings\Kyle\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641429216093750.log
---------------------------------------------------------------------
Launcher execution begins: 8/25/2008 1:02:01 PM                                                      8/25/2008 1:02:01 PM
Command line: "C:\Games\DDO\TurbineLauncher.exe" -invoker_hwnd 459746 -invoker_pid 1316              8/25/2008 1:02:01 PM
Administrator: True                                                                                  8/25/2008 1:02:01 PM
UAC enabled: False                                                                                   8/25/2008 1:02:01 PM
Mutex Created: "C:_Games_DDO_TurbineLauncher.exe"                                                    8/25/2008 1:02:01 PM
Read user settings file.                                                                             8/25/2008 1:02:01 PM
Installed resources:                                                                                 8/25/2008 1:02:01 PM
    en      en English "Select a Language"                                                           8/25/2008 1:02:01 PM
                                                                                                     8/25/2008 1:02:01 PM
Target culture: "en-US"                                                                              8/25/2008 1:02:01 PM
Looking for resources in "en-US"                                                                     8/25/2008 1:02:01 PM
Looking for resources in "en-GB"                                                                     8/25/2008 1:02:01 PM
Looking for resources in "en"                                                                        8/25/2008 1:02:01 PM
Final resource culture: "en"                                                                         8/25/2008 1:02:01 PM
                                                                                                     8/25/2008 1:02:01 PM
Resources library:                                                                                   8/25/2008 1:02:01 PM
    FileName:        C:\Games\DDO\en\TurbineLauncher.resources.dll                                   8/25/2008 1:02:01 PM
    Comments:        Resources and assembly imported from library                                    8/25/2008 1:02:01 PM
    FileVersion:     1.3.2950.26146                                                                  8/25/2008 1:02:01 PM
    AssemblyVersion: 1.3.2950.26146                                                                  8/25/2008 1:02:01 PM
    BuildTime:       1/29/2008 2:31:32 PM Pacific Standard Time                                      8/25/2008 1:02:01 PM
                                                                                                     8/25/2008 1:02:01 PM
ConfigurationSettings.AppSettings:                                                                   8/25/2008 1:02:01 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              8/25/2008 1:02:01 PM
    DataCenter.GameName=DDO                                                                          8/25/2008 1:02:01 PM
    DataCenter.DefaultCenter=DDO                                                                     8/25/2008 1:02:01 PM
    Product.DocumentFolder=Dungeons and Dragons Online                                               8/25/2008 1:02:01 PM
    Launcher.DocumentFolder=Launcher                                                                 8/25/2008 1:02:01 PM
                                                                                                     8/25/2008 1:02:01 PM
Enter LoadPrivateFonts                                                                               8/25/2008 1:02:01 PM
    FontFamily "Masoch Dirach" loaded.                                                               8/25/2008 1:02:01 PM
Exit LoadPrivateFonts                                                                                8/25/2008 1:02:01 PM
Trying to load splash screen from the local directory...                                             8/25/2008 1:02:01 PM
No local splash screen image found.                                                                  8/25/2008 1:02:01 PM
                                                                                                     8/25/2008 1:02:02 PM
---------------------------------------------------------------------------------------------------  8/25/2008 1:02:02 PM
                                        System Information                                           8/25/2008 1:02:02 PM
---------------------------------------------------------------------------------------------------  8/25/2008 1:02:02 PM
     Operating System: Microsoft Windows XP Home Edition (5.1.2600, Build 2600) Service Pack 3       8/25/2008 1:02:02 PM
             Language: English (United States)                                                       8/25/2008 1:02:02 PM
  System Manufacturer: System manufacturer                                                           8/25/2008 1:02:02 PM
         System Model: System Product Name                                                           8/25/2008 1:02:02 PM
                 BIOS: Phoenix - AwardBIOS v6.00PG                                                   8/25/2008 1:02:02 PM
            Processor: GenuineIntel x86 Family 6 Model 15 Stepping 11 (2.67GHz)                      8/25/2008 1:02:02 PM
               Memory: 2046MB RAM                                                                    8/25/2008 1:02:02 PM
            Page File: 549MB used, 3390MB available                                                  8/25/2008 1:02:02 PM
      Cipher strength: Min=40-bit, Max=128-bit                                                       8/25/2008 1:02:02 PM
     .NET CLR version: 1.1.4322.2407 ()                                                              8/25/2008 1:02:02 PM
Default Proxy Address:                                                                               8/25/2008 1:02:02 PM
   BypassProxyOnLocal: False                                                                         8/25/2008 1:02:02 PM
           BypassList:                                                                                                      8/25/2008 1:02:02 PM
---------------------------------------------------------------------------------------------------  8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
Initialization status: "Logging module version data"                                                 8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
Assemblies:                                                                                          8/25/2008 1:02:02 PM
    ModuleName:      TurbineLauncher.exe                                                             8/25/2008 1:02:02 PM
    FileName:        C:\Games\DDO\TurbineLauncher.exe                                                8/25/2008 1:02:02 PM
    Comments:        (RELEASE) Launches Turbine MMORPGs.                                             8/25/2008 1:02:02 PM
    FileVersion:     1.3.12.8                                                                        8/25/2008 1:02:02 PM
    AssemblyVersion: 1.3.2887.18999                                                                  8/25/2008 1:02:02 PM
    BuildTime:       11/27/2007 10:33:18 AM Pacific Standard Time                                    8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:        C:\Games\DDO\ControlLibrary.dll                                                 8/25/2008 1:02:02 PM
    Comments:        (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 1:02:02 PM
    FileVersion:     1.3.12.8                                                                        8/25/2008 1:02:02 PM
    AssemblyVersion: 1.3.2887.18954                                                                  8/25/2008 1:02:02 PM
    BuildTime:       11/27/2007 10:31:48 AM Pacific Standard Time                                    8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
Libraries:                                                                                           8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\AxInterop.SHDocVw.dll                                                  8/25/2008 1:02:02 PM
    FileVersion: 1.1.0.0                                                                             8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\Interop.PatchWrapper.dll                                               8/25/2008 1:02:02 PM
    FileVersion: 1.0.0.0                                                                             8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\Interop.SHDocVw.dll                                                    8/25/2008 1:02:02 PM
    FileVersion: 1.1.0.0                                                                             8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\PatchClient.dll                                                        8/25/2008 1:02:02 PM
    FileVersion: 01,04,01,04001                                                                      8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\PatchWrapper.dll                                                       8/25/2008 1:02:02 PM
    FileVersion: 1, 3, 12, 8                                                                         8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\PatchWrapperPS.dll                                                     8/25/2008 1:02:02 PM
    FileVersion: 1.3.12.4                                                                            8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\SelfPatch.dll                                                          8/25/2008 1:02:02 PM
    FileVersion: 01,04,01,04001                                                                      8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\TTEPatchClient.dll                                                     8/25/2008 1:02:02 PM
    FileVersion: 1.6.1.15                                                                            8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\Games\DDO\zlib1T.dll                                                             8/25/2008 1:02:02 PM
    FileVersion: 1.2.3                                                                               8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
    FileName:    C:\WINDOWS\system32\schannel.dll                                                    8/25/2008 1:02:02 PM
    FileVersion: 5.1.2600.5512 (xpsp.080413-2113)                                                    8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
Initialization status: "Registering update wrapper"                                                  8/25/2008 1:02:02 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         8/25/2008 1:02:02 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       8/25/2008 1:02:02 PM
Initialization status: "Constructing data center browser"                                            8/25/2008 1:02:02 PM
Initialization status: "Constructing alert service"                                                  8/25/2008 1:02:02 PM
Initialization status: "Constructing configuration service"                                          8/25/2008 1:02:02 PM
Initialization status: "Constructing authentication service"                                         8/25/2008 1:02:02 PM
Initialization status: "Constructing update service"                                                 8/25/2008 1:02:02 PM
Initialization status: "Constructing UI manager"                                                     8/25/2008 1:02:02 PM
Initialization status: "Constructing phase engine"                                                   8/25/2008 1:02:02 PM
autoPatchTimer interval: 14400000                                                                    8/25/2008 1:02:02 PM
Initialization status: "Getting data centers"                                                        8/25/2008 1:02:02 PM
Current Data Center: DDO                                                                             8/25/2008 1:02:02 PM
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
World status servers:                                                                                8/25/2008 1:02:02 PM
    Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              8/25/2008 1:02:02 PM
    Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              8/25/2008 1:02:02 PM
    Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             8/25/2008 1:02:02 PM
    Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         8/25/2008 1:02:02 PM
    Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           8/25/2008 1:02:02 PM
                                                                                                     8/25/2008 1:02:02 PM
Initialization status: "Getting remote configuration"                                                8/25/2008 1:02:02 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              8/25/2008 1:02:02 PM
Configuration.AppSettings:                                                                           8/25/2008 1:02:03 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM                                                        8/25/2008 1:02:03 PM
    LauncherConfig.RefreshFrequency=15                                                               8/25/2008 1:02:03 PM
    GameName=DDO                                                                                     8/25/2008 1:02:03 PM
    Patching.ProductCode=DDO                                                                         8/25/2008 1:02:03 PM
    GameClient.Filename=dndclient.exe                                                                8/25/2008 1:02:03 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 1:02:03 PM
    GameClient.ResetGraphicsArg= --safe                                                              8/25/2008 1:02:03 PM
    GameClient.AlwaysPatchHighRes=true                                                               8/25/2008 1:02:03 PM
    GameClient.HighResPatchArg= --HighResOutOfDate                                                   8/25/2008 1:02:03 PM
    GameClient.RequiredVersion=0                                                                     8/25/2008 1:02:03 PM
    GameClient.ForwardVersion=0                                                                      8/25/2008 1:02:03 PM
    URL.UpdateDownload=http://downloads.turbine.com                                                  8/25/2008 1:02:03 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   8/25/2008 1:02:03 PM
    URL.Support=http://www.ddo.com/support/                                                          8/25/2008 1:02:03 PM
    URL.Home=http://www.ddo.com                                                                      8/25/2008 1:02:03 PM
    URL.Community=http://www.ddo.com                                                                 8/25/2008 1:02:03 PM
    URL.Account=https://myaccount.turbine.com                                                        8/25/2008 1:02:03 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 1:02:03 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 8/25/2008 1:02:03 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       8/25/2008 1:02:03 PM
    Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 1:02:03 PM
    Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 1:02:03 PM
    Activate.Account.BuyNow=true                                                                     8/25/2008 1:02:03 PM
    Threshold.Account.DaysLeft=35                                                                    8/25/2008 1:02:03 PM
    Activate.Account.DaysLeft=true                                                                   8/25/2008 1:02:03 PM
    LauncherConfig.SubscriptionRefreshFrequency=60                                                   8/25/2008 1:02:03 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             8/25/2008 1:02:03 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 1:02:03 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         8/25/2008 1:02:03 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       8/25/2008 1:02:03 PM
    URL.LogoButton1=http://www.atari.com                                                             8/25/2008 1:02:03 PM
    URL.LogoButton2=http://www.hasbro.com                                                            8/25/2008 1:02:03 PM
    URL.LogoButton3=http://www.wizards.com                                                           8/25/2008 1:02:03 PM
    URL.LogoButton4=http://www.turbine.com                                                           8/25/2008 1:02:03 PM
    WorldUpdateRate=1                                                                                8/25/2008 1:02:03 PM
    PatchWindow=30                                                                                   8/25/2008 1:02:03 PM
    PatchConnectRetryInterval=1                                                                      8/25/2008 1:02:03 PM
    DisablePatch=false                                                                               8/25/2008 1:02:03 PM
    EmailAddress.Errors=LauncherErrors@turbine.com                                                   8/25/2008 1:02:03 PM
    TrialTokenList=StormreachGuest                                                                   8/25/2008 1:02:03 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               8/25/2008 1:02:03 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       8/25/2008 1:02:03 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  8/25/2008 1:02:03 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 8/25/2008 1:02:03 PM
                                                                                                     8/25/2008 1:02:03 PM
Initialization status: "Getting alerts and news"                                                     8/25/2008 1:02:03 PM
Initialization status: "Opening main form"                                                           8/25/2008 1:02:03 PM
Trying to load main form background image from the local directory...                                8/25/2008 1:02:03 PM
No main form background image found. Using default.                                                  8/25/2008 1:02:03 PM
Length cannot be less than zero.
Parameter name: length                                             8/25/2008 1:02:05 PM
Transition to phase: InitControl                                                                     8/25/2008 1:02:05 PM
Transition to phase: UpdaterSelectControl                                                            8/25/2008 1:02:15 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion.                            8/25/2008 1:02:15 PM
Transition to phase: PatchStatusControl                                                              8/25/2008 1:02:16 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  8/25/2008 1:02:16 PM
Connect: Waiting                                                                                     8/25/2008 1:02:16 PM
Connect: Done                                                                                        8/25/2008 1:02:16 PM
Examine Programs: Waiting                                                                            8/25/2008 1:02:16 PM
Examine Programs: Done                                                                               8/25/2008 1:02:17 PM
Update Programs: Done                                                                                8/25/2008 1:02:17 PM
Examine Game Data: Waiting                                                                           8/25/2008 1:02:17 PM
Examine Game Data: Done                                                                              8/25/2008 1:02:17 PM
Update Game Data: Done                                                                               8/25/2008 1:02:17 PM
Disconnect: Done                                                                                     8/25/2008 1:02:17 PM
Patching complete. Peak throughput: 0.00 KB/sec                                                      8/25/2008 1:02:17 PM
Total downloaded file patch: 0 bytes                                                                 8/25/2008 1:02:17 PM
Total downloaded dat patch: 0 bytes                                                                  8/25/2008 1:02:17 PM
Raising PatchComplete event...                                                                       8/25/2008 1:02:17 PM
Setting current version in registry...                                                               8/25/2008 1:02:17 PM
Game client applied version stored: 0                                                                8/25/2008 1:02:17 PM
Game client forward version stored: 0                                                                8/25/2008 1:02:17 PM
Transition to phase: AuthenticationControl                                                           8/25/2008 1:02:17 PM
...PatchComplete events finished                                                                     8/25/2008 1:02:18 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:02:21 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:02:52 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:02:52 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:02:52 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:03:23 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:03:23 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:03:23 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:03:53 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:03:53 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:03:53 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:04:24 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:04:24 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:04:24 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:04:54 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:04:54 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 1:04:54 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 1:05:25 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 1:05:25 PM
                                                                                                     8/25/2008 1:05:25 PM
*** Login Error                                                                                      8/25/2008 1:05:25 PM
                                                                                                     8/25/2008 1:05:25 PM
An error occurred while trying to access the billing system. Please try again.                       8/25/2008 1:05:25 PM
                                                                                                     8/25/2008 1:05:25 PM
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
   at com.turbine.launcher.gls.GlobalLoginSystemAuthenticationService.EndLoginAccount(IAsyncResult asyncResult)
   at com.turbine.launcher.Services.SOAPAuthenticator.EndAuthenticate(IAsyncResult ar) 8/25/2008 1:05:25 PM
                                                                                                     8/25/2008 1:05:25 PM
---------------------------------------------------------------------
End of log file
    Last edited by Albel; 08-25-2008 at 06:19 PM.
    Quote Originally Posted by Keeper View Post
    “The neutral evil lord of death and decay, the Keeper is the twin brother of Kol Korran. As Kol Korran represents the acquisition of material wealth, the Keeper embodies greed, hungry for the souls of the dead.” <snip> I don’t mind being associated with a deity who eats souls. Being pregnant makes me awful hungry, y’know.
    Reply With Quote Reply With Quote
  8. 08-25-2008, 04:27 PM #8
    FeFiFoFum
    FeFiFoFum is offline
    Community Member FeFiFoFum's Avatar
    Join Date
    Mar 2006
    Posts
    856

    Default After rebooting computer getting...

    System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar)
    Now where did that Englishman go???
    "Somewhere some lucky bastard is having a heart attack"
    -Jack N.
    Reply With Quote Reply With Quote
  9. 08-25-2008, 04:40 PM #9
    carcandefender
    carcandefender is offline
    Community Member
    Join Date
    Nov 2006
    Posts
    14

    Default

    and also i dont think my problem is hte same but it says having problem contacting hte billing sometin heres the error

    Code:
    Contents of log file C:\Documents and Settings\Brailagise\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128641550450156250.log
---------------------------------------------------------------------
Launcher execution begins: 8/25/2008 4:24:05 PM                                                      8/25/2008 4:24:05 PM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 5177662 -invoker_pid 2240   8/25/2008 4:24:05 PM
Administrator: True                                                                                  8/25/2008 4:24:05 PM
UAC enabled: False                                                                                   8/25/2008 4:24:05 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 8/25/2008 4:24:05 PM
Read user settings file.                                                                             8/25/2008 4:24:05 PM
Installed resources:                                                                                 8/25/2008 4:24:05 PM
    en      en English "Select a Language"                                                           8/25/2008 4:24:05 PM
                                                                                                     8/25/2008 4:24:05 PM
Target culture: "en-US"                                                                              8/25/2008 4:24:05 PM
Looking for resources in "en-US"                                                                     8/25/2008 4:24:05 PM
Looking for resources in "en-GB"                                                                     8/25/2008 4:24:05 PM
Looking for resources in "en"                                                                        8/25/2008 4:24:05 PM
Final resource culture: "en"                                                                         8/25/2008 4:24:05 PM
                                                                                                     8/25/2008 4:24:05 PM
Resources library:                                                                                   8/25/2008 4:24:05 PM
    FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 8/25/2008 4:24:05 PM
    Comments:        Resources and assembly imported from library                                    8/25/2008 4:24:05 PM
    FileVersion:     1.3.2950.26146                                                                  8/25/2008 4:24:05 PM
    AssemblyVersion: 1.3.2950.26146                                                                  8/25/2008 4:24:05 PM
    BuildTime:       1/29/2008 2:31:32 PM Pacific Standard Time                                      8/25/2008 4:24:05 PM
                                                                                                     8/25/2008 4:24:05 PM
ConfigurationSettings.AppSettings:                                                                   8/25/2008 4:24:05 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              8/25/2008 4:24:05 PM
    DataCenter.GameName=DDO                                                                          8/25/2008 4:24:05 PM
    DataCenter.DefaultCenter=DDO                                                                     8/25/2008 4:24:05 PM
    Product.DocumentFolder=Dungeons and Dragons Online                                               8/25/2008 4:24:05 PM
    Launcher.DocumentFolder=Launcher                                                                 8/25/2008 4:24:05 PM
                                                                                                     8/25/2008 4:24:05 PM
Enter LoadPrivateFonts                                                                               8/25/2008 4:24:05 PM
    FontFamily "Masoch Dirach" loaded.                                                               8/25/2008 4:24:05 PM
Exit LoadPrivateFonts                                                                                8/25/2008 4:24:05 PM
Trying to load splash screen from the local directory...                                             8/25/2008 4:24:05 PM
No local splash screen image found.                                                                  8/25/2008 4:24:05 PM
                                                                                                     8/25/2008 4:24:05 PM
---------------------------------------------------------------------------------------------------  8/25/2008 4:24:05 PM
                                        System Information                                           8/25/2008 4:24:05 PM
---------------------------------------------------------------------------------------------------  8/25/2008 4:24:05 PM
     Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       8/25/2008 4:24:06 PM
             Language: English (United States)                                                       8/25/2008 4:24:06 PM
  System Manufacturer: Gateway                                                                       8/25/2008 4:24:06 PM
         System Model: W3107                                                                         8/25/2008 4:24:06 PM
                 BIOS: Phoenix - AwardBIOS v6.00PG                                                   8/25/2008 4:24:06 PM
            Processor: AuthenticAMD x86 Family 15 Model 44 Stepping 2 (1.81GHz)                      8/25/2008 4:24:06 PM
               Memory: 734MB RAM                                                                     8/25/2008 4:24:06 PM
            Page File: 649MB used, 1226MB available                                                  8/25/2008 4:24:06 PM
      Cipher strength: Min=40-bit, Max=128-bit                                                       8/25/2008 4:24:06 PM
     .NET CLR version: 1.1.4322.2407 ()                                                              8/25/2008 4:24:06 PM
Default Proxy Address:                                                                               8/25/2008 4:24:06 PM
   BypassProxyOnLocal: False                                                                         8/25/2008 4:24:06 PM
           BypassList:                                                                                                      8/25/2008 4:24:06 PM
---------------------------------------------------------------------------------------------------  8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
Initialization status: "Logging module version data"                                                 8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
Assemblies:                                                                                          8/25/2008 4:24:06 PM
    ModuleName:      TurbineLauncher.exe                                                             8/25/2008 4:24:06 PM
    FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 8/25/2008 4:24:06 PM
    Comments:        (RELEASE) Launches Turbine MMORPGs.                                             8/25/2008 4:24:06 PM
    FileVersion:     1.3.12.8                                                                        8/25/2008 4:24:06 PM
    AssemblyVersion: 1.3.2887.18999                                                                  8/25/2008 4:24:06 PM
    BuildTime:       11/27/2007 10:33:18 AM Pacific Standard Time                                    8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 8/25/2008 4:24:06 PM
    Comments:        (RELEASE) New versions of controls which properly support background images and colors. 8/25/2008 4:24:06 PM
    FileVersion:     1.3.12.8                                                                        8/25/2008 4:24:06 PM
    AssemblyVersion: 1.3.2887.18954                                                                  8/25/2008 4:24:06 PM
    BuildTime:       11/27/2007 10:31:48 AM Pacific Standard Time                                    8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
Libraries:                                                                                           8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 8/25/2008 4:24:06 PM
    FileVersion: 1.1.0.0                                                                             8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 8/25/2008 4:24:06 PM
    FileVersion: 1.0.0.0                                                                             8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 8/25/2008 4:24:06 PM
    FileVersion: 1.1.0.0                                                                             8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     8/25/2008 4:24:06 PM
    FileVersion: 01,04,01,04001                                                                      8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    8/25/2008 4:24:06 PM
    FileVersion: 1, 3, 12, 8                                                                         8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  8/25/2008 4:24:06 PM
    FileVersion: 1.3.12.4                                                                            8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       8/25/2008 4:24:06 PM
    FileVersion: 01,04,01,04001                                                                      8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  8/25/2008 4:24:06 PM
    FileVersion: 1.6.1.15                                                                            8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          8/25/2008 4:24:06 PM
    FileVersion: 1.2.3                                                                               8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
    FileName:    C:\WINDOWS\system32\schannel.dll                                                    8/25/2008 4:24:06 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_qfe.070425-0226)                                            8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
                                                                                                     8/25/2008 4:24:06 PM
Initialization status: "Registering update wrapper"                                                  8/25/2008 4:24:06 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         8/25/2008 4:24:07 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       8/25/2008 4:24:07 PM
Initialization status: "Constructing data center browser"                                            8/25/2008 4:24:07 PM
Initialization status: "Constructing alert service"                                                  8/25/2008 4:24:07 PM
Initialization status: "Constructing configuration service"                                          8/25/2008 4:24:07 PM
Initialization status: "Constructing authentication service"                                         8/25/2008 4:24:07 PM
Initialization status: "Constructing update service"                                                 8/25/2008 4:24:07 PM
Initialization status: "Constructing UI manager"                                                     8/25/2008 4:24:07 PM
Initialization status: "Constructing phase engine"                                                   8/25/2008 4:24:08 PM
autoPatchTimer interval: 14400000                                                                    8/25/2008 4:24:08 PM
Initialization status: "Getting data centers"                                                        8/25/2008 4:24:08 PM
Current Data Center: DDO                                                                             8/25/2008 4:24:08 PM
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          8/25/2008 4:24:08 PM
                                                                                                     8/25/2008 4:24:08 PM
World status servers:                                                                                8/25/2008 4:24:08 PM
    Sarlona @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.89                              8/25/2008 4:24:08 PM
    Khyber @ http://launcher.turbine.com/serverinfo.php?s=206.17.109.65                              8/25/2008 4:24:08 PM
    Thelanis @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.52                             8/25/2008 4:24:08 PM
    Argonnessen @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.169                         8/25/2008 4:24:08 PM
    Ghallanda @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.189                           8/25/2008 4:24:08 PM
                                                                                                     8/25/2008 4:24:08 PM
Initialization status: "Getting remote configuration"                                                8/25/2008 4:24:08 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              8/25/2008 4:24:08 PM
Configuration.AppSettings:                                                                           8/25/2008 4:24:08 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM                                                        8/25/2008 4:24:08 PM
    LauncherConfig.RefreshFrequency=15                                                               8/25/2008 4:24:08 PM
    GameName=DDO                                                                                     8/25/2008 4:24:08 PM
    Patching.ProductCode=DDO                                                                         8/25/2008 4:24:08 PM
    GameClient.Filename=dndclient.exe                                                                8/25/2008 4:24:08 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 8/25/2008 4:24:08 PM
    GameClient.ResetGraphicsArg= --safe                                                              8/25/2008 4:24:08 PM
    GameClient.AlwaysPatchHighRes=true                                                               8/25/2008 4:24:08 PM
    GameClient.HighResPatchArg= --HighResOutOfDate                                                   8/25/2008 4:24:08 PM
    GameClient.RequiredVersion=0                                                                     8/25/2008 4:24:08 PM
    GameClient.ForwardVersion=0                                                                      8/25/2008 4:24:08 PM
    URL.UpdateDownload=http://downloads.turbine.com                                                  8/25/2008 4:24:08 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   8/25/2008 4:24:08 PM
    URL.Support=http://www.ddo.com/support/                                                          8/25/2008 4:24:08 PM
    URL.Home=http://www.ddo.com                                                                      8/25/2008 4:24:08 PM
    URL.Community=http://www.ddo.com                                                                 8/25/2008 4:24:08 PM
    autoPatchTimer.Enabled = True                                                                    8/25/2008 4:24:08 PM
    URL.Account=https://myaccount.turbine.com                                                        8/25/2008 4:24:08 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/25/2008 4:24:08 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 8/25/2008 4:24:08 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       8/25/2008 4:24:08 PM
    Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/25/2008 4:24:08 PM
    Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/25/2008 4:24:08 PM
    Activate.Account.BuyNow=true                                                                     8/25/2008 4:24:08 PM
    Threshold.Account.DaysLeft=35                                                                    8/25/2008 4:24:08 PM
    Activate.Account.DaysLeft=true                                                                   8/25/2008 4:24:08 PM
    LauncherConfig.SubscriptionRefreshFrequency=60                                                   8/25/2008 4:24:08 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             8/25/2008 4:24:08 PM
    URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 8/25/2008 4:24:08 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         8/25/2008 4:24:08 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       8/25/2008 4:24:08 PM
    URL.LogoButton1=http://www.atari.com                                                             8/25/2008 4:24:08 PM
    URL.LogoButton2=http://www.hasbro.com                                                            8/25/2008 4:24:08 PM
    URL.LogoButton3=http://www.wizards.com                                                           8/25/2008 4:24:08 PM
    URL.LogoButton4=http://www.turbine.com                                                           8/25/2008 4:24:08 PM
    WorldUpdateRate=1                                                                                8/25/2008 4:24:08 PM
    PatchWindow=30                                                                                   8/25/2008 4:24:08 PM
    PatchConnectRetryInterval=1                                                                      8/25/2008 4:24:08 PM
    DisablePatch=false                                                                               8/25/2008 4:24:08 PM
    EmailAddress.Errors=LauncherErrors@turbine.com                                                   8/25/2008 4:24:08 PM
    TrialTokenList=StormreachGuest                                                                   8/25/2008 4:24:08 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               8/25/2008 4:24:08 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       8/25/2008 4:24:08 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  8/25/2008 4:24:08 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 8/25/2008 4:24:08 PM
                                                                                                     8/25/2008 4:24:08 PM
Initialization status: "Getting alerts and news"                                                     8/25/2008 4:24:08 PM
Initialization status: "Opening main form"                                                           8/25/2008 4:24:08 PM
Trying to load main form background image from the local directory...                                8/25/2008 4:24:10 PM
No main form background image found. Using default.                                                  8/25/2008 4:24:10 PM
Length cannot be less than zero.
Parameter name: length                                             8/25/2008 4:24:14 PM
Transition to phase: InitControl                                                                     8/25/2008 4:24:14 PM
Transition to phase: UpdaterSelectControl                                                            8/25/2008 4:24:15 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion.                            8/25/2008 4:24:15 PM
Transition to phase: PatchStatusControl                                                              8/25/2008 4:24:15 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  8/25/2008 4:24:16 PM
Connect: Waiting                                                                                     8/25/2008 4:24:16 PM
autoPatchTimer.Enabled = True                                                                        8/25/2008 4:24:17 PM
Connect: Done                                                                                        8/25/2008 4:24:17 PM
Examine Programs: Waiting                                                                            8/25/2008 4:24:17 PM
Examine Programs: Done                                                                               8/25/2008 4:24:17 PM
Update Programs: Done                                                                                8/25/2008 4:24:17 PM
Examine Game Data: Waiting                                                                           8/25/2008 4:24:17 PM
Examine Game Data: Done                                                                              8/25/2008 4:24:18 PM
Update Game Data: Waiting                                                                            8/25/2008 4:24:18 PM
Update Game Data: Done                                                                               8/25/2008 4:24:18 PM
Disconnect: Done                                                                                     8/25/2008 4:24:18 PM
Patching complete. Peak throughput: 0.00 KB/sec                                                      8/25/2008 4:24:18 PM
Total downloaded file patch: 0 bytes                                                                 8/25/2008 4:24:18 PM
Total downloaded dat patch: 0 bytes                                                                  8/25/2008 4:24:18 PM
Raising PatchComplete event...                                                                       8/25/2008 4:24:18 PM
Setting current version in registry...                                                               8/25/2008 4:24:18 PM
Game client applied version stored: 0                                                                8/25/2008 4:24:18 PM
Game client forward version stored: 0                                                                8/25/2008 4:24:18 PM
Transition to phase: AuthenticationControl                                                           8/25/2008 4:24:18 PM
...PatchComplete events finished                                                                     8/25/2008 4:24:18 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:24:24 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:24:54 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:24:54 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:24:54 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:25:25 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:25:25 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:25:25 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:25:55 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:25:55 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:25:55 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:26:26 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:26 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:26:26 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:26:56 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:26:56 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                             8/25/2008 4:26:56 PM
Launcher.authenticator.Status: BillingSystemError                                                    8/25/2008 4:27:26 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 8/25/2008 4:27:26 PM
                                                                                                     8/25/2008 4:27:27 PM
*** Login Error                                                                                      8/25/2008 4:27:27 PM
                                                                                                     8/25/2008 4:27:27 PM
An error occurred while trying to access the billing system. Please try again.                       8/25/2008 4:27:27 PM
                                                                                                     8/25/2008 4:27:27 PM
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
   at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
   at com.turbine.launcher.gls.GlobalLoginSystemAuthenticationService.EndLoginAccount(IAsyncResult asyncResult)
   at com.turbine.launcher.Services.SOAPAuthenticator.EndAuthenticate(IAsyncResult ar) 8/25/2008 4:27:27 PM
                                                                                                     8/25/2008 4:27:27 PM
---------------------------------------------------------------------
End of log file
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  10. 08-25-2008, 04:42 PM #10
    fishboy
    fishboy is offline
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    Default Retry 5 of 5

    Same issue
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  11. 08-25-2008, 04:43 PM #11
    tolana
    tolana is offline
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    yep i cant log on either same thing happening
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  12. 08-25-2008, 04:44 PM #12
    Denssor
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    Default

    Same
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  13. 08-25-2008, 04:45 PM #13
    RespawnFury
    RespawnFury is offline
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    Recent attempts to connect directly to myaccount.turbine.com yielded some sql errors which summarized to:

    too many connections to the server
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  14. 08-25-2008, 04:46 PM #14
    carcandefender
    carcandefender is offline
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    Also a tip for everyone posting log files post them using the
    Code:
     and
    tags at the begging and end so it ends up like mine instead of taking up a whole page
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  15. 08-25-2008, 04:53 PM #15
    carcandefender
    carcandefender is offline
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    Also a tip for everyone posting log files post them using the
    Code:
     and
    tags at the begging and end so it ends up like mine instead of taking up a whole page
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  16. 08-26-2008, 11:39 AM #16
    ZNKJ1234
    ZNKJ1234 is offline
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    76

    Unhappy

    yep same here i dont know whats wrng but i hope they can fix it i havent been able to log on in days
    Reply With Quote Reply With Quote
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