Can we get a "we know there is a problem and we are working on it" post?

[Jaybird412]

Since the new mod, on several occasions, I log in, select a character and spawn in the world. When I start to move, I go about 10 feet and then snap back to my starting position. My internet connection is strong and I am experiencing no packet loss either. I also do not have anything running in the background so I am confused.

It is intermittent so I am wondering is this on your server side, my PC or possibly my area's internet. I live in NYC and have Verizon DSL.

Please help as this is very frustrating.

[Jaybird412]

This is happening on the Sarlona Server in case that helps.

[Altumus]

Do you have a router or firewall? Can you try playing in windowed mode to see if you are getting any security alerts?

[TWISTED.IMP]

Hey Jaybird,
Awhile back I had the same problem. It would happen as soon as I popped in and it didn't matter which toon I used. The only way for me to get it to work was to completely shut down the pc and reboot. Couldn't just shut down DDO or do a restart hot boot, had to shut down system. I had no security warnings or alerts. Window mode was no different.

I wish I had an answer for you, it hasn't done it in awhile and I never figured out what was causing it. If anyone has any ideas on this issue please let us know.

Thanks

[TWISTED.IMP]

Also remember other symptoms, could not jump (feet stayed on ground), could not switch weapons, and other people witnessed me rubber banding from their perspective.

[Jaybird412]

No alerts in background. Also experienced the glued feet jumping also. Nothing has changed with my network either. Weird thing is that this just started with the new Mod. I wonder if their were any connection changes with the release?

[batfish55]

i'm complained in a few posts, but i've since found a workaround, and feel kinda obligated to share it.

especially since tech support is about as useless as...well... i don't know any phrases that won't get moderated out.

when you first load ddo, make sure you load into a small area (the portable hole works for me, but i suppose other SMALL taverns might work too). then sit for a while, like a minute or two, before you go someplace else (via teleport or a door).

i think it has something to do with loading the rest of the game..... or something. i dunno.

all i know is, if i initially load/zone in to meridia, or the marketplace, i rubberband after several seconds.

spread the good word.

[ManinBlaq]

I was experiencing this myself, sometime ago .. From what I gathered on the forums, with dev input, this glitch is caused indirectly by bad hardware: usually graphics, sometimes memory.

As it happened at the time, my graphics card was overheating .. and ultimately when I replaced it the problem went away completely.

[Oreg]

Holy multiple thread consolidation but not in the same order which makes it impossible to follow unless you were actually on and participating in the wee (or late in my case) hours and active in the 10+ threads that became this behemoth!

[Altumus]

Actually I meant to close it after combining

If you are still experiencing network issues it is not likely related to the problems last night, please start a new thread.

[MageLL]

Unable to enter certain zones..... desert, vale.

Characters unable to login (Failed to Save error message)

Unable to sell/repair/buy from vendors

[BelVic]

Argo also
Think login server down

[Oreg]

Not just Thelanis. Ghallanda also. I couldn't sell and couldn't zone from Market to House D. Logged out to see if it would fix and now can't get back in game.

[DOLBET]

Argo server having same problems.

[Torosar]

Exact same problem on Khyber. No mail, AH, logging in, access to zones.

[Return_To_Forever]

yep, "General Error" or something, problem accessing my information.

got stuck loading into tavern in house K

[Riminy]

Having the same problems on Khyber. I rebooted ddo and I cannot even log in now. I get this message: General Error accessing your account information. Try again later, and contact tech support if the problem persists.

[Oreg]

Having the same problems on Khyber. I rebooted ddo and I cannot even log in now. I get this message: General Error accessing your account information. Try again later, and contact tech support if the problem persists.

same thing I am getting. All I can say is Whew, glad it isn't just me.

[Dragonhyde]

so its not just me and the Sarlona server

[MageLL]

Woot overtime for the IT guys!