When I open the game via the shortcut, everything loads but the splash gets stuck at "Opening main form...", then it fades a bit as if opening the loading page but opens nothing. It's never happened to me before, and I've been playing peacefully since I got it. Dunno what the problem is, that's why I'm here.
Code:Launcher execution begins: 31/07/2008 6:45:02 PM 31/07/2008 6:45:02 PM Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 1376812 -invoker_pid 3784 31/07/2008 6:45:02 PM Administrator: False 31/07/2008 6:45:02 PM UAC enabled: True 31/07/2008 6:45:02 PM Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 31/07/2008 6:45:02 PM Read user settings file. 31/07/2008 6:45:02 PM Installed resources: 31/07/2008 6:45:02 PM en en English "Select a Language" 31/07/2008 6:45:03 PM 31/07/2008 6:45:03 PM Target culture: "en-US" 31/07/2008 6:45:03 PM Looking for resources in "en-US" 31/07/2008 6:45:03 PM Looking for resources in "en-GB" 31/07/2008 6:45:03 PM Looking for resources in "en" 31/07/2008 6:45:03 PM Final resource culture: "en" 31/07/2008 6:45:03 PM 31/07/2008 6:45:03 PM Resources library: 31/07/2008 6:45:03 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 31/07/2008 6:45:03 PM Comments: Resources and assembly imported from library 31/07/2008 6:45:03 PM FileVersion: 1.3.2950.26146 31/07/2008 6:45:03 PM AssemblyVersion: 1.3.2950.26146 31/07/2008 6:45:03 PM BuildTime: 29/01/2008 2:31:32 PM Eastern Standard Time 31/07/2008 6:45:03 PM 31/07/2008 6:45:03 PM ConfigurationSettings.AppSettings: 31/07/2008 6:45:03 PM Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 31/07/2008 6:45:03 PM DataCenter.GameName=DDO 31/07/2008 6:45:03 PM DataCenter.DefaultCenter=DDO 31/07/2008 6:45:03 PM Product.DocumentFolder=Dungeons and Dragons Online 31/07/2008 6:45:03 PM Launcher.DocumentFolder=Launcher 31/07/2008 6:45:03 PM 31/07/2008 6:45:03 PM Enter LoadPrivateFonts 31/07/2008 6:45:03 PM FontFamily "Masoch Dirach" loaded. 31/07/2008 6:45:03 PM Exit LoadPrivateFonts 31/07/2008 6:45:03 PM Trying to load splash screen from the local directory... 31/07/2008 6:45:03 PM No local splash screen image found. 31/07/2008 6:45:03 PM 31/07/2008 6:45:03 PM --------------------------------------------------------------------------------------------------- 31/07/2008 6:45:03 PM System Information 31/07/2008 6:45:03 PM --------------------------------------------------------------------------------------------------- 31/07/2008 6:45:03 PM Operating System: Microsoft® Windows Vista™ Home Premium (6.0.6001, Build 6001) Service Pack 1 31/07/2008 6:45:03 PM Language: English (United States) 31/07/2008 6:45:03 PM System Manufacturer: Dell Inc 31/07/2008 6:45:04 PM System Model: XPS 630i 31/07/2008 6:45:04 PM BIOS: Phoenix - AwardBIOS v6.00PG 31/07/2008 6:45:04 PM Processor: GenuineIntel x64 Family 6 Model 15 Stepping 11 (2.4GHz) 31/07/2008 6:45:04 PM Memory: 3324MB RAM 31/07/2008 6:45:04 PM Page File: 3MB used, 3621MB available 31/07/2008 6:45:04 PM Cipher strength: Min=40-bit, Max=128-bit 31/07/2008 6:45:04 PM .NET CLR version: 1.1.4322.2407 () 31/07/2008 6:45:04 PM Default Proxy Address: 31/07/2008 6:45:04 PM BypassProxyOnLocal: False 31/07/2008 6:45:04 PM BypassList: 31/07/2008 6:45:04 PM --------------------------------------------------------------------------------------------------- 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM Initialization status: "Logging module version data" 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM Assemblies: 31/07/2008 6:45:04 PM ModuleName: TurbineLauncher.exe 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 31/07/2008 6:45:04 PM Comments: (RELEASE) Launches Turbine MMORPGs. 31/07/2008 6:45:04 PM FileVersion: 1.3.12.8 31/07/2008 6:45:04 PM AssemblyVersion: 1.3.2887.18999 31/07/2008 6:45:04 PM BuildTime: 27/11/2007 10:33:18 AM Eastern Standard Time 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 31/07/2008 6:45:04 PM Comments: (RELEASE) New versions of controls which properly support background images and colors. 31/07/2008 6:45:04 PM FileVersion: 1.3.12.8 31/07/2008 6:45:04 PM AssemblyVersion: 1.3.2887.18954 31/07/2008 6:45:04 PM BuildTime: 27/11/2007 10:31:48 AM Eastern Standard Time 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM Libraries: 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 31/07/2008 6:45:04 PM FileVersion: 1.1.0.0 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 31/07/2008 6:45:04 PM FileVersion: 1.0.0.0 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 31/07/2008 6:45:04 PM FileVersion: 1.1.0.0 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 31/07/2008 6:45:04 PM FileVersion: 01,04,01,04001 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 31/07/2008 6:45:04 PM FileVersion: 1, 3, 12, 8 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 31/07/2008 6:45:04 PM FileVersion: 1.3.12.4 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 31/07/2008 6:45:04 PM FileVersion: 01,04,01,04001 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 31/07/2008 6:45:04 PM FileVersion: 1.6.1.15 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 31/07/2008 6:45:04 PM FileVersion: 1.2.3 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM FileName: C:\Windows\system32\schannel.dll 31/07/2008 6:45:04 PM FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840) 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM 31/07/2008 6:45:04 PM Initialization status: "Registering update wrapper" 31/07/2008 6:45:04 PM regsvr32 /s /c PatchWrapper.dll exit code: 5 31/07/2008 6:45:04 PM regsvr32 /s /c PatchWrapperPS.dll exit code: 5 31/07/2008 6:45:04 PM Initialization status: "Constructing data center browser" 31/07/2008 6:45:04 PM Initialization status: "Constructing alert service" 31/07/2008 6:45:05 PM Initialization status: "Constructing configuration service" 31/07/2008 6:45:05 PM Initialization status: "Constructing authentication service" 31/07/2008 6:45:05 PM Initialization status: "Constructing update service" 31/07/2008 6:45:05 PM Initialization status: "Constructing UI manager" 31/07/2008 6:45:05 PM Initialization status: "Constructing phase engine" 31/07/2008 6:45:05 PM autoPatchTimer interval: 14400000 31/07/2008 6:45:05 PM Initialization status: "Getting data centers" 31/07/2008 6:45:05 PM Current Data Center: DDO 31/07/2008 6:45:06 PM AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 31/07/2008 6:45:06 PM 31/07/2008 6:45:06 PM World status servers: 31/07/2008 6:45:06 PM Sarlona @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.89 31/07/2008 6:45:06 PM Khyber @ http://launcher.turbine.com/serverinfo.php?s=206.17.109.65 31/07/2008 6:45:06 PM Thelanis @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.52 31/07/2008 6:45:06 PM Argonnessen @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.169 31/07/2008 6:45:06 PM Ghallanda @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.189 31/07/2008 6:45:06 PM 31/07/2008 6:45:06 PM Initialization status: "Getting remote configuration" 31/07/2008 6:45:06 PM GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 31/07/2008 6:45:06 PM Configuration.AppSettings: 31/07/2008 6:45:06 PM LauncherConfig.DateTime=04/19/07 12:00 PM 31/07/2008 6:45:06 PM LauncherConfig.RefreshFrequency=15 31/07/2008 6:45:06 PM GameName=DDO 31/07/2008 6:45:06 PM Patching.ProductCode=DDO 31/07/2008 6:45:06 PM GameClient.Filename=dndclient.exe 31/07/2008 6:45:06 PM GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 31/07/2008 6:45:06 PM GameClient.ResetGraphicsArg= --safe 31/07/2008 6:45:06 PM GameClient.AlwaysPatchHighRes=true 31/07/2008 6:45:06 PM GameClient.HighResPatchArg= --HighResOutOfDate 31/07/2008 6:45:06 PM GameClient.RequiredVersion=0 31/07/2008 6:45:06 PM GameClient.ForwardVersion=0 31/07/2008 6:45:06 PM URL.UpdateDownload=http://downloads.turbine.com 31/07/2008 6:45:06 PM Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 31/07/2008 6:45:06 PM URL.Support=http://www.ddo.com/support/ 31/07/2008 6:45:06 PM URL.Home=http://www.ddo.com 31/07/2008 6:45:06 PM URL.Community=http://www.ddo.com 31/07/2008 6:45:06 PM URL.Account=https://myaccount.turbine.com 31/07/2008 6:45:06 PM URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 31/07/2008 6:45:06 PM URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 31/07/2008 6:45:06 PM URL.Account.Post=https://myaccount.turbine.com/?page_id=29 31/07/2008 6:45:06 PM Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 31/07/2008 6:45:06 PM Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 31/07/2008 6:45:06 PM Activate.Account.BuyNow=false 31/07/2008 6:45:06 PM Threshold.Account.DaysLeft=35 31/07/2008 6:45:06 PM Activate.Account.DaysLeft=true 31/07/2008 6:45:06 PM LauncherConfig.SubscriptionRefreshFrequency=60 31/07/2008 6:45:06 PM URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 31/07/2008 6:45:06 PM URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 31/07/2008 6:45:06 PM URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 31/07/2008 6:45:06 PM URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 31/07/2008 6:45:06 PM URL.LogoButton1=http://www.atari.com 31/07/2008 6:45:06 PM URL.LogoButton2=http://www.hasbro.com 31/07/2008 6:45:06 PM URL.LogoButton3=http://www.wizards.com 31/07/2008 6:45:06 PM URL.LogoButton4=http://www.turbine.com 31/07/2008 6:45:06 PM WorldUpdateRate=1 31/07/2008 6:45:06 PM PatchWindow=30 31/07/2008 6:45:06 PM PatchConnectRetryInterval=1 31/07/2008 6:45:06 PM DisablePatch=false 31/07/2008 6:45:06 PM EmailAddress.Errors=LauncherErrors@turbine.com 31/07/2008 6:45:06 PM TrialTokenList=StormreachGuest 31/07/2008 6:45:06 PM URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 31/07/2008 6:45:06 PM Eula.en.FilePath=en\DDO Eula - Turbine.rtf 31/07/2008 6:45:06 PM URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 31/07/2008 6:45:06 PM URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 31/07/2008 6:45:06 PM 31/07/2008 6:45:06 PM Initialization status: "Getting alerts and news" 31/07/2008 6:45:06 PM Initialization status: "Opening main form" 31/07/2008 6:45:06 PM Trying to load main form background image from the local directory... 31/07/2008 6:45:07 PM No main form background image found. Using default. 31/07/2008 6:45:07 PM Length cannot be less than zero. Parameter name: length 31/07/2008 6:45:09 PM Transition to phase: UpdaterSelectControl 31/07/2008 6:45:09 PM Update Option: Local Forward Version is newer than Remote ForwardVersion. 31/07/2008 6:45:09 PM Transition to phase: PatchStatusControl 31/07/2008 6:45:09 PM
EDIT// Works after reinstall. I would still like to know how to get rid of it if possible during the future though, and also for others that have a similar problem. Thanks
Results 1 to 4 of 4
Thread: Launcher not loading
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07-31-2008, 07:10 PM #1Community Member
- Join Date
- Jul 2008
- Posts
- 3
Launcher not loading
Last edited by fatman20000; 07-31-2008 at 07:40 PM.
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07-31-2008, 07:40 PM #2Customer Service Representative
- Join Date
- Apr 2007
- Posts
- 1,193
It is possible that the last patch did not apply correctly. In order to attempt to install the patch again, we would like for you to follow these instructions:
Please clear the Temporary Internet files in Internet Explorer regardless of what browser you use.
1) Open your Dungeons and Dragons Online program folder (Default path is C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach)
2) Open the "Backup" folder inside your DDO program folder.
3) Copy the entire contents of your backup folder (Ctrl + A to highlight all, Ctrl + C to copy)
4) Go back to the Dungeons and Dragons Online program folder and paste the files you just copied in to the folder. (Ctrl + V to paste)
5) Click "Yes to all" when you are asked if you would like to overwrite the old files.
After this is done, launch the game again and let it download and install the patch.
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07-31-2008, 07:42 PM #3Community Member
- Join Date
- Jul 2008
- Posts
- 3
I think it is the patch. Thanks a lot for your help, after the reinstall it just did the patch automatically and everything is working fine. For next time I know what to do now. Thanks a lot for your help
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07-31-2008, 08:57 PM #4Customer Service Representative
- Join Date
- Apr 2007
- Posts
- 1,193
Glad it worked have fun playing!
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