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  1. #1
    Community Member
    Join Date
    May 2006
    Posts
    1,183

    Default help plz new PC & install issues

    Got a new PC with vista. just downloaded the high res. After the download at abot 90 thru the install it says it's missing files is there a patch for these files I've dloaded the program 2X now

  2. #2
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    This usually is the result of a firewall or antivirus program interfering with the download - or- a momentary connection issue - unfortunately you may need to redownload agian - I would recommend using a download manager and checking firewall and antivirus software to ensure that they are not blocking anything from our servers.

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