The City of Heroes franchise has carved a niche in the gaming world in part because of little to no competitin in the world of comic book based MMOs. It has carved a niche in part because of its relatively addictive gameplay. It has carved a niche because of its casual friendly style of play. Yet above all else City of Heroes has found success because of one thing: Customization. That is what the game City of Heroes has thrived upon, customization.
With roughly 7 quadrillion (and counting) different possible characters, the player is given a plethora of options in defining who their characters are, and some would say more importantly, what their character looks like.
The Developers of DDO have expressed an interest in going forward with the title and attracting new customers. To that end I suggest we heed the mantra that there is no second chance to make a first impression, and the very first thing any visitor to stormreach does is create a character. I contend that the current options for character appearance creation, though better than most, are simply too limiting. Avatar appearance is a major factor in how satisfied someone is with their character. They want it to "look cool", their definition of cool.
I propose three things.
First: Physical Appearance Scaling for faces and bodies. Allow us to shape and contort to some degree our characters appearance. Allow us to make our dwarves slightly taller, or shorter. Allow us to create human male rogues with lithe figures, human female warriors with musculature. Dungeons and Dragons is, first and foremost, a fantasy game. Although the Developers have "taken the high road" in terms of character anatomy, I believe the title would be best served by playing out to the fantasy genre in its fullest. Hulking conan -esque figures beside valkyrie maiden women, or even the converse, the short skulking rogue. Character scaling would allow this.
Second: Character Outfit Definition. Though I've heard it mentioned, outfit definition would effectively be the appearance of your character that is not based on the avatar you create at its birth. Effectively the appearance of your equipment. Allow players to adjust the patterns and colors of their weaponry, and armor.
Third: Revisit Character Avatar Skins and Animation. As has been mentioned recently in these forums, certain characters simply are not attractive, and certain animations are clunky. From the clipping issues of elven women with bows, to the bizarre way humans walk, to the questionable gender of dwarven women.