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  1. #1
    Community Member swmarion's Avatar
    Join Date
    May 2007
    Posts
    24

    Default Password Recovery

    i changed my password and logged on.A few days later i tried getting on,and it said invaild name or password.I tried both my new password and my previous password.None of them worked?..went to reset the password,but i cant get into my account cause i dont know it.I click on "forgot password" ,,,but it keeps sending the e-mail to a deleted e-mail account.No idea what i should do?help or comments would be AWESOME!

  2. #2

    Default

    Since you're logged into the forums right now, it's possible that you have your password saved in the browser. If you're using Firefox, go into the security options and you can pull up the list.

    Aelvara - Bagel - Bagelbot - Daarna - Kraldor - Minibagel - Uberlute - Wounder

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    |||Q u a n t u m - E n t r o p y|||

  3. #3
    Community Member swmarion's Avatar
    Join Date
    May 2007
    Posts
    24

    Default

    its not saved in there..

  4. #4

    Default

    Well then you should call Turbine's customer service then. They might be able to verify you some other way besides your email address.

    Aelvara - Bagel - Bagelbot - Daarna - Kraldor - Minibagel - Uberlute - Wounder

    |||-C a f f e i n e-|||
    |||Q u a n t u m - E n t r o p y|||

  5. #5
    Community Member swmarion's Avatar
    Join Date
    May 2007
    Posts
    24

    Default

    there frickin closed were i am,my forum password and account password are complete different

  6. #6
    Founder & Hero
    2016 DDO Players Council
    Uska's Avatar
    Join Date
    Jan 2006
    Posts
    0

    Default

    Best option is to wait until the morning US time and call them, good thing it isnt a holiday weekend. Good luck to you yeah sometimes I think its both good and bad that your forum name and password arent the same as your game accounts.


    Beware the Sleepeater

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