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  1. #1
    Community Member
    Join Date
    Jun 2008
    Posts
    15

    Default Unexpected error with launcher.

    I received this error with my launcher.

    "Error while accessing the remote configuration:
    The underlying connection was closed: An unexpected error occured on a receive."

    Could any kind soul help me out please?

  2. #2
    Community Member silverraven's Avatar
    Join Date
    Nov 2006
    Posts
    14

    Exclamation Technical assistence

    "Why...so...seriousss!", the Late Heath Ledger as the Joker StormLord Mascot

  3. #3
    Community Member
    Join Date
    Jun 2008
    Posts
    15

    Default

    Alrighty heres the log.

    Code:
    Launcher execution begins: 6/16/2008 1:23:47 PM                                                      6/16/2008 1:23:47 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 327946 -invoker_pid 3248   6/16/2008 1:23:47 PM
    Administrator: True                                                                                  6/16/2008 1:23:47 PM
    UAC enabled: False                                                                                   6/16/2008 1:23:47 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 6/16/2008 1:23:47 PM
    Read user settings file.                                                                             6/16/2008 1:23:47 PM
    Installed resources:                                                                                 6/16/2008 1:23:47 PM
        en      en English "Select a Language"                                                           6/16/2008 1:23:47 PM
                                                                                                         6/16/2008 1:23:47 PM
    Target culture: "en-US"                                                                              6/16/2008 1:23:47 PM
    Looking for resources in "en-US"                                                                     6/16/2008 1:23:47 PM
    Looking for resources in "en-GB"                                                                     6/16/2008 1:23:47 PM
    Looking for resources in "en"                                                                        6/16/2008 1:23:47 PM
    Final resource culture: "en"                                                                         6/16/2008 1:23:47 PM
                                                                                                         6/16/2008 1:23:47 PM
    Resources library:                                                                                   6/16/2008 1:23:47 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 6/16/2008 1:23:47 PM
        Comments:        Resources and assembly imported from library                                    6/16/2008 1:23:47 PM
        FileVersion:     1.3.2888.18282                                                                  6/16/2008 1:23:47 PM
        AssemblyVersion: 1.3.2888.18282                                                                  6/16/2008 1:23:47 PM
        BuildTime:       11/28/2007 10:09:24 AM Malay Peninsula Standard Time                            6/16/2008 1:23:47 PM
                                                                                                         6/16/2008 1:23:47 PM
    ConfigurationSettings.AppSettings:                                                                   6/16/2008 1:23:47 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:23:47 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:23:47 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:23:47 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:23:47 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:23:47 PM
                                                                                                         6/16/2008 1:23:47 PM
    Enter LoadPrivateFonts                                                                               6/16/2008 1:23:47 PM
        FontFamily "Masoch Dirach" loaded.                                                               6/16/2008 1:23:47 PM
    Exit LoadPrivateFonts                                                                                6/16/2008 1:23:47 PM
    Trying to load splash screen from the local directory...                                             6/16/2008 1:23:47 PM
    No local splash screen image found.                                                                  6/16/2008 1:23:47 PM
                                                                                                         6/16/2008 1:23:48 PM
    ---------------------------------------------------------------------------------------------------  6/16/2008 1:23:48 PM
                                            System Information                                           6/16/2008 1:23:48 PM
    ---------------------------------------------------------------------------------------------------  6/16/2008 1:23:48 PM
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       6/16/2008 1:23:48 PM
                 Language: English (United States)                                                       6/16/2008 1:23:48 PM
      System Manufacturer: INTEL_                                                                        6/16/2008 1:23:48 PM
             System Model: D865GBF_                                                                      6/16/2008 1:23:48 PM
                     BIOS: BIOS Date: 06/24/03 18:12:36 Ver: 08.00.09                                    6/16/2008 1:23:48 PM
                Processor: GenuineIntel x86 Family 15 Model 2 Stepping 4 (2GHz)                          6/16/2008 1:23:48 PM
                   Memory: 1022MB RAM                                                                    6/16/2008 1:23:48 PM
                Page File: 190MB used, 2271MB available                                                  6/16/2008 1:23:48 PM
          Cipher strength: Min=40-bit, Max=128-bit                                                       6/16/2008 1:23:48 PM
         .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2)                              6/16/2008 1:23:48 PM
    Default Proxy Address:                                                                               6/16/2008 1:23:48 PM
       BypassProxyOnLocal: False                                                                         6/16/2008 1:23:48 PM
               BypassList:                                                                                                      6/16/2008 1:23:48 PM
    ---------------------------------------------------------------------------------------------------  6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
    Initialization status: "Logging module version data"                                                 6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
    Assemblies:                                                                                          6/16/2008 1:23:48 PM
        ModuleName:      TurbineLauncher.exe                                                             6/16/2008 1:23:48 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 6/16/2008 1:23:48 PM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             6/16/2008 1:23:48 PM
        FileVersion:     1.3.12.8                                                                        6/16/2008 1:23:48 PM
        AssemblyVersion: 1.3.2887.18999                                                                  6/16/2008 1:23:48 PM
        BuildTime:       11/27/2007 10:33:18 AM Malay Peninsula Standard Time                            6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 6/16/2008 1:23:48 PM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 6/16/2008 1:23:48 PM
        FileVersion:     1.3.12.8                                                                        6/16/2008 1:23:48 PM
        AssemblyVersion: 1.3.2887.18954                                                                  6/16/2008 1:23:48 PM
        BuildTime:       11/27/2007 10:31:48 AM Malay Peninsula Standard Time                            6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
    Libraries:                                                                                           6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 6/16/2008 1:23:48 PM
        FileVersion: 1.1.0.0                                                                             6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 6/16/2008 1:23:48 PM
        FileVersion: 1.0.0.0                                                                             6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 6/16/2008 1:23:48 PM
        FileVersion: 1.1.0.0                                                                             6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     6/16/2008 1:23:48 PM
        FileVersion: 01,04,01,04001                                                                      6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    6/16/2008 1:23:48 PM
        FileVersion: 1, 3, 12, 8                                                                         6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  6/16/2008 1:23:48 PM
        FileVersion: 1.3.12.4                                                                            6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       6/16/2008 1:23:48 PM
        FileVersion: 01,04,01,04001                                                                      6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  6/16/2008 1:23:48 PM
        FileVersion: 1.6.1.14                                                                            6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          6/16/2008 1:23:48 PM
        FileVersion: 1.2.3                                                                               6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    6/16/2008 1:23:48 PM
        FileVersion: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)                                            6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
                                                                                                         6/16/2008 1:23:48 PM
    Initialization status: "Registering update wrapper"                                                  6/16/2008 1:23:48 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         6/16/2008 1:23:48 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       6/16/2008 1:23:48 PM
    Initialization status: "Constructing data center browser"                                            6/16/2008 1:23:48 PM
    Initialization status: "Constructing alert service"                                                  6/16/2008 1:23:49 PM
    Initialization status: "Constructing configuration service"                                          6/16/2008 1:23:49 PM
    Initialization status: "Constructing authentication service"                                         6/16/2008 1:23:49 PM
    Initialization status: "Constructing update service"                                                 6/16/2008 1:23:49 PM
    Initialization status: "Constructing UI manager"                                                     6/16/2008 1:23:49 PM
    Initialization status: "Constructing phase engine"                                                   6/16/2008 1:23:49 PM
    autoPatchTimer interval: 14400000                                                                    6/16/2008 1:23:49 PM
    Initialization status: "Getting data centers"                                                        6/16/2008 1:23:49 PM
    Current Data Center: DDO                                                                             6/16/2008 1:23:50 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/16/2008 1:23:50 PM
                                                                                                         6/16/2008 1:23:50 PM
    World status servers:                                                                                6/16/2008 1:23:50 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/16/2008 1:23:50 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/16/2008 1:23:50 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/16/2008 1:23:50 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/16/2008 1:23:50 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/16/2008 1:23:50 PM
                                                                                                         6/16/2008 1:23:50 PM
    Initialization status: "Getting remote configuration"                                                6/16/2008 1:23:50 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              6/16/2008 1:23:50 PM
    Exception in GetLauncherConfig:                                                                      6/16/2008 1:23:50 PM
        System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
       at System.Net.HttpWebRequest.CheckFinalStatus()
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.HttpWebRequest.GetResponse()
       at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
       at System.Xml.XmlTextReader.CreateScanner()
       at System.Xml.XmlTextReader.Init()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlValidatingReader.ReadWithCollectTextToken()
       at System.Xml.XmlValidatingReader.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at com.turbine.launcher.Services.Configuration.GetLauncherConfig() 6/16/2008 1:23:50 PM
    URL.NewsFeed fallback applied.                                                                       6/16/2008 1:23:50 PM
    URL.NewsStyleSheet fallback applied.                                                                 6/16/2008 1:23:50 PM
    URL.AlertsStyleSheet fallback applied.                                                               6/16/2008 1:23:50 PM
    Configuration.AppSettings:                                                                           6/16/2008 1:23:50 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:23:50 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:23:50 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:23:50 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:23:50 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:23:50 PM
        URL.NewsFeed=                                                                                    6/16/2008 1:23:50 PM
        URL.NewsStyleSheet=                                                                              6/16/2008 1:23:50 PM
        URL.AlertsStyleSheet=                                                                            6/16/2008 1:23:50 PM
                                                                                                         6/16/2008 1:23:50 PM
    Initialization status: "Getting alerts and news"                                                     6/16/2008 1:23:50 PM
    RSS Feed Error: The path is not of a legal form.                                                     6/16/2008 1:23:50 PM
    Initialization status: "Opening main form"                                                           6/16/2008 1:23:50 PM
    Trying to load main form background image from the local directory...                                6/16/2008 1:23:51 PM
    No main form background image found. Using default.                                                  6/16/2008 1:23:51 PM
    Transition to phase: DatacenterControl                                                               6/16/2008 1:23:54 PM
    autoPatchTimer.Enabled = True                                                                        6/16/2008 1:23:54 PM
    Transition to phase: InitControl                                                                     6/16/2008 1:23:55 PM
    Initialization status: "Getting data centers"                                                        6/16/2008 1:23:55 PM
    Current Data Center: DDO                                                                             6/16/2008 1:23:56 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/16/2008 1:23:56 PM
                                                                                                         6/16/2008 1:23:56 PM
    World status servers:                                                                                6/16/2008 1:23:56 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/16/2008 1:23:56 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/16/2008 1:23:56 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/16/2008 1:23:56 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/16/2008 1:23:56 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/16/2008 1:23:56 PM
                                                                                                         6/16/2008 1:23:56 PM
    Initialization status: "Getting remote configuration"                                                6/16/2008 1:23:56 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              6/16/2008 1:23:56 PM
    Exception in GetLauncherConfig:                                                                      6/16/2008 1:23:56 PM
        System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
       at System.Net.HttpWebRequest.CheckFinalStatus()
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.HttpWebRequest.GetResponse()
       at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
       at System.Xml.XmlTextReader.CreateScanner()
       at System.Xml.XmlTextReader.Init()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlValidatingReader.ReadWithCollectTextToken()
       at System.Xml.XmlValidatingReader.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at com.turbine.launcher.Services.Configuration.GetLauncherConfig() 6/16/2008 1:23:56 PM
    URL.NewsFeed fallback applied.                                                                       6/16/2008 1:23:56 PM
    URL.NewsStyleSheet fallback applied.                                                                 6/16/2008 1:23:56 PM
    URL.AlertsStyleSheet fallback applied.                                                               6/16/2008 1:23:56 PM
    Configuration.AppSettings:                                                                           6/16/2008 1:23:56 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:23:56 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:23:56 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:23:56 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:23:56 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:23:56 PM
        URL.NewsFeed=                                                                                    6/16/2008 1:23:56 PM
        URL.NewsStyleSheet=                                                                              6/16/2008 1:23:56 PM
        URL.AlertsStyleSheet=                                                                            6/16/2008 1:23:56 PM
                                                                                                         6/16/2008 1:23:56 PM
    Initialization status: "Getting alerts and news"                                                     6/16/2008 1:23:56 PM
    RSS Feed Error: The path is not of a legal form.                                                     6/16/2008 1:23:56 PM
    Transition to phase: DatacenterControl                                                               6/16/2008 1:23:56 PM
    Transition to phase: InitControl                                                                     6/16/2008 1:24:01 PM
    Initialization status: "Getting data centers"                                                        6/16/2008 1:24:01 PM
    Current Data Center: DDO                                                                             6/16/2008 1:24:02 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/16/2008 1:24:02 PM
                                                                                                         6/16/2008 1:24:02 PM
    World status servers:                                                                                6/16/2008 1:24:02 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/16/2008 1:24:02 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/16/2008 1:24:02 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/16/2008 1:24:02 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/16/2008 1:24:02 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/16/2008 1:24:02 PM
                                                                                                         6/16/2008 1:24:02 PM
    Initialization status: "Getting remote configuration"                                                6/16/2008 1:24:02 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              6/16/2008 1:24:02 PM
    Exception in GetLauncherConfig:                                                                      6/16/2008 1:24:02 PM
        System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
       at System.Net.HttpWebRequest.CheckFinalStatus()
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.HttpWebRequest.GetResponse()
       at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
       at System.Xml.XmlTextReader.CreateScanner()
       at System.Xml.XmlTextReader.Init()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlValidatingReader.ReadWithCollectTextToken()
       at System.Xml.XmlValidatingReader.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at com.turbine.launcher.Services.Configuration.GetLauncherConfig() 6/16/2008 1:24:02 PM
    URL.NewsFeed fallback applied.                                                                       6/16/2008 1:24:02 PM
    URL.NewsStyleSheet fallback applied.                                                                 6/16/2008 1:24:02 PM
    URL.AlertsStyleSheet fallback applied.                                                               6/16/2008 1:24:02 PM
    Configuration.AppSettings:                                                                           6/16/2008 1:24:02 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:24:02 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:24:02 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:24:02 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:24:02 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:24:02 PM
        URL.NewsFeed=                                                                                    6/16/2008 1:24:02 PM
        URL.NewsStyleSheet=                                                                              6/16/2008 1:24:02 PM
        URL.AlertsStyleSheet=                                                                            6/16/2008 1:24:02 PM
                                                                                                         6/16/2008 1:24:02 PM
    Initialization status: "Getting alerts and news"                                                     6/16/2008 1:24:02 PM
    RSS Feed Error: The path is not of a legal form.                                                     6/16/2008 1:24:02 PM
    Transition to phase: DatacenterControl                                                               6/16/2008 1:24:02 PM
    Transition to phase: InitControl                                                                     6/16/2008 1:24:07 PM
    Initialization status: "Getting data centers"                                                        6/16/2008 1:24:07 PM
    Current Data Center: DDO                                                                             6/16/2008 1:24:08 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/16/2008 1:24:08 PM
                                                                                                         6/16/2008 1:24:08 PM
    World status servers:                                                                                6/16/2008 1:24:08 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/16/2008 1:24:08 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/16/2008 1:24:08 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/16/2008 1:24:08 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/16/2008 1:24:08 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/16/2008 1:24:08 PM
                                                                                                         6/16/2008 1:24:08 PM
    Initialization status: "Getting remote configuration"                                                6/16/2008 1:24:08 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              6/16/2008 1:24:08 PM
    Exception in GetLauncherConfig:                                                                      6/16/2008 1:24:08 PM
        System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
       at System.Net.HttpWebRequest.CheckFinalStatus()
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.HttpWebRequest.GetResponse()
       at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
       at System.Xml.XmlTextReader.CreateScanner()
       at System.Xml.XmlTextReader.Init()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlValidatingReader.ReadWithCollectTextToken()
       at System.Xml.XmlValidatingReader.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at com.turbine.launcher.Services.Configuration.GetLauncherConfig() 6/16/2008 1:24:08 PM
    URL.NewsFeed fallback applied.                                                                       6/16/2008 1:24:08 PM
    URL.NewsStyleSheet fallback applied.                                                                 6/16/2008 1:24:08 PM
    URL.AlertsStyleSheet fallback applied.                                                               6/16/2008 1:24:08 PM
    Configuration.AppSettings:                                                                           6/16/2008 1:24:08 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:24:08 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:24:08 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:24:08 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:24:08 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:24:08 PM
        URL.NewsFeed=                                                                                    6/16/2008 1:24:08 PM
        URL.NewsStyleSheet=                                                                              6/16/2008 1:24:08 PM
        URL.AlertsStyleSheet=                                                                            6/16/2008 1:24:08 PM
                                                                                                         6/16/2008 1:24:08 PM
    Initialization status: "Getting alerts and news"                                                     6/16/2008 1:24:08 PM
    RSS Feed Error: The path is not of a legal form.                                                     6/16/2008 1:24:08 PM
    Transition to phase: DatacenterControl                                                               6/16/2008 1:24:08 PM
    Transition to phase: InitControl                                                                     6/16/2008 1:24:13 PM
    Initialization status: "Getting data centers"                                                        6/16/2008 1:24:13 PM
    Current Data Center: DDO                                                                             6/16/2008 1:24:14 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/16/2008 1:24:14 PM
                                                                                                         6/16/2008 1:24:14 PM
    World status servers:                                                                                6/16/2008 1:24:14 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/16/2008 1:24:14 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/16/2008 1:24:14 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/16/2008 1:24:14 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/16/2008 1:24:14 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/16/2008 1:24:14 PM
                                                                                                         6/16/2008 1:24:14 PM
    Initialization status: "Getting remote configuration"                                                6/16/2008 1:24:14 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml"              6/16/2008 1:24:14 PM
    Exception in GetLauncherConfig:                                                                      6/16/2008 1:24:14 PM
        System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
       at System.Net.HttpWebRequest.CheckFinalStatus()
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.HttpWebRequest.GetResponse()
       at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
       at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
       at System.Xml.XmlTextReader.CreateScanner()
       at System.Xml.XmlTextReader.Init()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlValidatingReader.ReadWithCollectTextToken()
       at System.Xml.XmlValidatingReader.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at com.turbine.launcher.Services.Configuration.GetLauncherConfig() 6/16/2008 1:24:14 PM
    URL.NewsFeed fallback applied.                                                                       6/16/2008 1:24:14 PM
    URL.NewsStyleSheet fallback applied.                                                                 6/16/2008 1:24:14 PM
    URL.AlertsStyleSheet fallback applied.                                                               6/16/2008 1:24:14 PM
    Configuration.AppSettings:                                                                           6/16/2008 1:24:14 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/16/2008 1:24:14 PM
        DataCenter.GameName=DDO                                                                          6/16/2008 1:24:14 PM
        DataCenter.DefaultCenter=DDO                                                                     6/16/2008 1:24:14 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/16/2008 1:24:14 PM
        Launcher.DocumentFolder=Launcher                                                                 6/16/2008 1:24:14 PM
        URL.NewsFeed=                                                                                    6/16/2008 1:24:14 PM
        URL.NewsStyleSheet=                                                                              6/16/2008 1:24:14 PM
        URL.AlertsStyleSheet=                                                                            6/16/2008 1:24:14 PM
                                                                                                         6/16/2008 1:24:14 PM
    Initialization status: "Getting alerts and news"                                                     6/16/2008 1:24:14 PM
    RSS Feed Error: The path is not of a legal form.                                                     6/16/2008 1:24:14 PM
    Transition to phase: DatacenterControl                                                               6/16/2008 1:24:14 PM
    Launcher execution ends: 6/16/2008 1:24:15 PM                                                        6/16/2008 1:24:15 PM
    Any idea whats wrong?

  4. #4
    Community Member silverraven's Avatar
    Join Date
    Nov 2006
    Posts
    14

    Arrow

    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndl...ver.config.xml" 6/16/2008 1:23:50 PM
    Exception in GetLauncherConfig

    This seems to be the problem, which would be server side or somewhere in between causing a disturbance. Like I said in my first post you might want to contact Turbine about this. I don't think it has anything to do with your system
    "Why...so...seriousss!", the Late Heath Ledger as the Joker StormLord Mascot

  5. #5
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Try copying the items from c:/programfiles/turbine/ddo/backup into the main ddo folder and rerunning the launcher. If that still does not work try reinstalling the launcher:

    1) Open your Internet browser and navigate to:

    http://download.turbine.com/ddo/ddolauncher_1358_en.exe

    2) Answer "Save" when prompted by the browser, and save dndlauncher_1358.exe to your DDO installation folder.

    e.g. C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach

    3) Open Windows Explorer and navigate to your DDO installation folder.

    4) Execute dndlauncher_1358.exe by double-clicking on it.

    4) Answer "Yes to All" when prompted whether to overwrite the existing files or not.

    5) Delete the Dungeons and Dragons Folder located in the My Documents folder to erase old configuration settings.

    6) Open the Launcher and you should be able to log in and patch the game correctly.

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