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Thread: Download issue

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  1. #1
    Community Member
    Join Date
    Jun 2008
    Posts
    1

    Default Download issue

    When downloading I always get an error on client_sound.dat-6576 . Does anyone know what is wrong?

  2. #2
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    The file is ok so it could just be a connection issue, do you mean this happens when you install or when you actually download the full client from our website?

  3. #3
    Community Member vmsbass's Avatar
    Join Date
    May 2008
    Posts
    195

    Default

    My friend has been trying to download the trial and keeps getting this error too. He has downloaded it multiple times and tried reinstalling each time, all without success. Any ideas what he might try?

  4. #4
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Does your friend have a router or firewall or antivirus program running?

  5. #5
    Community Member vmsbass's Avatar
    Join Date
    May 2008
    Posts
    195

    Default

    "no" to all three

  6. #6
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Is this the link they are using to download the game?

    http://download.level3.turbine.com/l...tandardRes.exe

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