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  1. #1
    Community Member aurus33's Avatar
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    Mar 2006
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    389

    Default Character Stuck!!!

    Hey, someone help

    I cant log in with some of my toons after a looooooooooong wait time on the loading screen, when I try to log in I get an error (will post it in a little)

    Toons are:

    Iluvathar
    Tulkaz
    Aurus

    HELP!!!!!

  2. #2
    Community Member Turbinus's Avatar
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    Dec 2007
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    65

    Default

    Which error are you receiving?

  3. #3
    Community Member aurus33's Avatar
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    Mar 2006
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    Default

    I could got in, I am sure I'll get the same error again, but what I did was to restart completely the client, not only close it, but close the launcher and make the client connect totally from scrath to the Turbine servers...

    I could log back in with Iluvathar.

    Thanks Turbinus for the quick response!!

  4. #4
    Community Member Xtort's Avatar
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    Apr 2006
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    76

    Default

    Similar problem with one of my toons, 'Cerebra'.
    Stanger lvl14 (11Pal 3clr); Cerebra lvl12 Rogue;Pillowpants lvl13 Fighter;Listersmack lvl16 Cleric;Xtort lvl16 Paladin;Megalomaniac lvl16 (15pal 1sorc);Jeetee lvl16 Bard;Siksan lvl8 Monk;Dione lvl11 Sorc;

  5. #5
    Community Member BrandonSmith's Avatar
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    Mar 2006
    Posts
    34

    Default pain pain and more pain

    Why does the game keep crashing during character creation? Can't make a monk. Sorry, but I am not a system engineer and don't feel like reconfiguring my computer with every new update. PS3 is looking so attractive now... Total ball-droppage.

  6. #6
    Customer Service Representative
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    Apr 2007
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    1,193

    Default

    If you are crashing it could very well be due to old drivers or other software conflicts. PC's do require maintenance and updates frequently so it is always a good idea to at least check for updates every 3 months. If you continue crashing please post a dxdiag, thanks- in the mean time you can simply try resetting the graphics options via the launcher (click on the button with one arrow on the top right>options>repair>reset)

  7. #7
    Community Member Montrose's Avatar
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    May 2006
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    156

    Default

    I doubt this is a driver issue, I've been seeing this too. Oddly, it's only with one particular character (my paladin).

    Steps:
    1) Load DDO
    2) Select server (Thelenais)
    3) Select character (Gunnet, lvl 16 Paladin)

    Intermediate Result:
    Hang on load screen. Progress bar does not move.

    4) Ctrl-Shift-ESC. Nuke ddoclient.exe.
    5) Repeat steps 1 - 3

    Intermediate Result:
    Generic error dialog. Says something to the effect of "An error has occured". Not at home right now to get exact text

    6) Wait a few seconds, then try step 3 again

    Result:
    Character is able to log in
    You may know me as: Gannot, Gonnet, Gunnet, Ginnet, Gaxxat, Gennot, Gannut, Gxnnxt, Horseface, Izzayhay, Pailmaster, Artifactual, Gynnet and/or Barred. What? I like alts.

  8. #8
    Community Member
    Join Date
    Apr 2008
    Posts
    1

    Default

    Hrmm, I fail to see the updates and fixes that were supposed to happen....

    Login check...wait no not one character, error on login - or endless load screen
    Try another character works for about 6 steps then rubber bands like crazy.
    Try yet another character and they can't get the 6 steps before rubber banding.
    Get logged in on another character...insane spam once the Aura of Good loads, apparently Drow Paladins are now immune to their own abilities - yay still can't move.

    Before the nay sayers and CSRs jump in to blame the customer's product and not their own I'm used to such testing so... it's not an issue on my side, I can log my wife's account in fine on my computer and if I log in on her machine the issue duplicates.

  9. #9
    Customer Service Representative
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    Apr 2007
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    1,193

    Default

    If thats what happens, even when another account logs on fine, I have no explanation, you will need to contact in game support for assistance, if you can log on another character on another server, or if you have to use your wife's then please do so.

  10. #10
    Community Member Lundivar's Avatar
    Join Date
    Aug 2006
    Posts
    38

    Default

    Quote Originally Posted by Montrose View Post
    I doubt this is a driver issue, I've been seeing this too. Oddly, it's only with one particular character (my paladin).

    Steps:
    1) Load DDO
    2) Select server (Thelenais)
    3) Select character (Gunnet, lvl 16 Paladin)

    Intermediate Result:
    Hang on load screen. Progress bar does not move.

    4) Ctrl-Shift-ESC. Nuke ddoclient.exe.
    5) Repeat steps 1 - 3

    Intermediate Result:
    Generic error dialog. Says something to the effect of "An error has occured". Not at home right now to get exact text

    6) Wait a few seconds, then try step 3 again

    Result:
    Character is able to log in
    I am having the same problem. Seems random as far as I can tell, but started only after the latest update. I can't trigger it on purpose yet, it can happen anytime, even just switching characters. Very annoying.
    Lunorst Yappa - Thelanis! Lvl 18 Cleric - Dance me blades, DANCE!... and no I don't do DV's
    Yakk Yappa -Thelanis! Lvl 13 Barbarian - I Hit Stuff! And... I Hit Stuff!
    Lania - Cannith! Lvl 3 Favoured Soul - I'm still finding myself...

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