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  1. #1
    Community Member Kris_P._Letus's Avatar
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    Jun 2006
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    Default launcher error, winxp

    so, im loading my new mod up, and i get a launcher error at client_cell_1.dat-2555 that says:

    microsoft visual c++ runtime library
    runtime error!
    program: (my directory path whre the launcher is located)
    this application has requested the runtime to terminate it in an unusual way.
    please contact the applications support team for more information.

    it says to post my launcher log in the advice post, so here it is:


    Code:
    Launcher execution begins: 6/3/2008 8:57:23 AM                                                       6/3/2008 8:57:23 AM
    Command line: "F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 393840 -invoker_pid 3880   6/3/2008 8:57:23 AM
    Administrator: True                                                                                  6/3/2008 8:57:23 AM
    UAC enabled: False                                                                                   6/3/2008 8:57:23 AM
    Mutex Created: "F:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 6/3/2008 8:57:23 AM
    Read user settings file.                                                                             6/3/2008 8:57:23 AM
    Installed resources:                                                                                 6/3/2008 8:57:23 AM
        en      en English "Select a Language"                                                           6/3/2008 8:57:23 AM
                                                                                                         6/3/2008 8:57:23 AM
    Target culture: "en-US"                                                                              6/3/2008 8:57:23 AM
    Looking for resources in "en-US"                                                                     6/3/2008 8:57:23 AM
    Looking for resources in "en-GB"                                                                     6/3/2008 8:57:23 AM
    Looking for resources in "en"                                                                        6/3/2008 8:57:23 AM
    Final resource culture: "en"                                                                         6/3/2008 8:57:23 AM
                                                                                                         6/3/2008 8:57:23 AM
    Resources library:                                                                                   6/3/2008 8:57:23 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 6/3/2008 8:57:23 AM
        Comments:        Resources and assembly imported from library                                    6/3/2008 8:57:23 AM
        FileVersion:     1.3.2950.26146                                                                  6/3/2008 8:57:23 AM
        AssemblyVersion: 1.3.2950.26146                                                                  6/3/2008 8:57:23 AM
        BuildTime:       1/29/2008 2:31:32 PM Pacific Standard Time                                      6/3/2008 8:57:23 AM
                                                                                                         6/3/2008 8:57:23 AM
    ConfigurationSettings.AppSettings:                                                                   6/3/2008 8:57:23 AM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/3/2008 8:57:23 AM
        DataCenter.GameName=DDO                                                                          6/3/2008 8:57:23 AM
        DataCenter.DefaultCenter=DDO                                                                     6/3/2008 8:57:23 AM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/3/2008 8:57:23 AM
        Launcher.DocumentFolder=Launcher                                                                 6/3/2008 8:57:23 AM
                                                                                                         6/3/2008 8:57:23 AM
    Enter LoadPrivateFonts                                                                               6/3/2008 8:57:23 AM
        FontFamily "Masoch Dirach" loaded.                                                               6/3/2008 8:57:23 AM
    Exit LoadPrivateFonts                                                                                6/3/2008 8:57:23 AM
    Trying to load splash screen from the local directory...                                             6/3/2008 8:57:24 AM
    No local splash screen image found.                                                                  6/3/2008 8:57:24 AM
                                                                                                         6/3/2008 8:57:24 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 8:57:24 AM
                                            System Information                                           6/3/2008 8:57:24 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 8:57:24 AM
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       6/3/2008 8:57:24 AM
                 Language: English (United States)                                                       6/3/2008 8:57:24 AM
      System Manufacturer: MSI                                                                           6/3/2008 8:57:24 AM
             System Model: MS-6380E                                                                      6/3/2008 8:57:25 AM
                     BIOS: Version 1.00                                                                  6/3/2008 8:57:25 AM
                Processor: AuthenticAMD x86 Family 6 Model 8 Stepping 1 (1.63GHz)                        6/3/2008 8:57:25 AM
                   Memory: 767MB RAM                                                                     6/3/2008 8:57:25 AM
                Page File: 350MB used, 2296MB available                                                  6/3/2008 8:57:25 AM
          Cipher strength: Min=40-bit, Max=128-bit                                                       6/3/2008 8:57:25 AM
         .NET CLR version: 1.1.4322.2407 ()                                                              6/3/2008 8:57:25 AM
    Default Proxy Address:                                                                               6/3/2008 8:57:25 AM
       BypassProxyOnLocal: False                                                                         6/3/2008 8:57:25 AM
               BypassList:                                                                                                      6/3/2008 8:57:25 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
    Initialization status: "Logging module version data"                                                 6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
    Assemblies:                                                                                          6/3/2008 8:57:25 AM
        ModuleName:      TurbineLauncher.exe                                                             6/3/2008 8:57:25 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 6/3/2008 8:57:25 AM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             6/3/2008 8:57:25 AM
        FileVersion:     1.3.12.8                                                                        6/3/2008 8:57:25 AM
        AssemblyVersion: 1.3.2887.18999                                                                  6/3/2008 8:57:25 AM
        BuildTime:       11/27/2007 10:33:18 AM Pacific Standard Time                                    6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 6/3/2008 8:57:25 AM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 6/3/2008 8:57:25 AM
        FileVersion:     1.3.12.8                                                                        6/3/2008 8:57:25 AM
        AssemblyVersion: 1.3.2887.18954                                                                  6/3/2008 8:57:25 AM
        BuildTime:       11/27/2007 10:31:48 AM Pacific Standard Time                                    6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
    Libraries:                                                                                           6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 6/3/2008 8:57:25 AM
        FileVersion: 1.1.0.0                                                                             6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 6/3/2008 8:57:25 AM
        FileVersion: 1.0.0.0                                                                             6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 6/3/2008 8:57:25 AM
        FileVersion: 1.1.0.0                                                                             6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     6/3/2008 8:57:25 AM
        FileVersion: 01,04,01,04001                                                                      6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    6/3/2008 8:57:25 AM
        FileVersion: 1, 3, 12, 8                                                                         6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  6/3/2008 8:57:25 AM
        FileVersion: 1.3.12.4                                                                            6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       6/3/2008 8:57:25 AM
        FileVersion: 01,04,01,04001                                                                      6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  6/3/2008 8:57:25 AM
        FileVersion: 1.6.1.15                                                                            6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          6/3/2008 8:57:25 AM
        FileVersion: 1.2.3                                                                               6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    6/3/2008 8:57:25 AM
        FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226)                                            6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
                                                                                                         6/3/2008 8:57:25 AM
    Initialization status: "Registering update wrapper"                                                  6/3/2008 8:57:25 AM
    regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         6/3/2008 8:57:25 AM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       6/3/2008 8:57:25 AM
    Initialization status: "Constructing data center browser"                                            6/3/2008 8:57:25 AM
    Initialization status: "Constructing alert service"                                                  6/3/2008 8:57:25 AM
    Initialization status: "Constructing configuration service"                                          6/3/2008 8:57:25 AM
    Initialization status: "Constructing authentication service"                                         6/3/2008 8:57:25 AM
    Initialization status: "Constructing update service"                                                 6/3/2008 8:57:26 AM
    Initialization status: "Constructing UI manager"                                                     6/3/2008 8:57:26 AM
    Initialization status: "Constructing phase engine"                                                   6/3/2008 8:57:26 AM
    autoPatchTimer interval: 14400000                                                                    6/3/2008 8:57:26 AM
    Initialization status: "Getting data centers"                                                        6/3/2008 8:57:26 AM
    Current Data Center: DDO                                                                             6/3/2008 8:57:26 AM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/3/2008 8:57:26 AM
                                                                                                         6/3/2008 8:57:26 AM
    World status servers:                                                                                6/3/2008 8:57:26 AM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/3/2008 8:57:26 AM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/3/2008 8:57:26 AM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/3/2008 8:57:26 AM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/3/2008 8:57:26 AM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/3/2008 8:57:26 AM
                                                                                                         6/3/2008 8:57:26 AM
    Initialization status: "Getting remote configuration"                                                6/3/2008 8:57:26 AM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              6/3/2008 8:57:26 AM
    Configuration.AppSettings:                                                                           6/3/2008 8:57:27 AM
        LauncherConfig.DateTime=04/19/07 12:00 PM                                                        6/3/2008 8:57:27 AM
        LauncherConfig.RefreshFrequency=15                                                               6/3/2008 8:57:27 AM
        GameName=DDO                                                                                     6/3/2008 8:57:27 AM
        Patching.ProductCode=DDO                                                                         6/3/2008 8:57:27 AM
        GameClient.Filename=dndclient.exe                                                                6/3/2008 8:57:27 AM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 6/3/2008 8:57:27 AM
        GameClient.ResetGraphicsArg= --safe                                                              6/3/2008 8:57:27 AM
        GameClient.AlwaysPatchHighRes=true                                                               6/3/2008 8:57:27 AM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   6/3/2008 8:57:27 AM
        GameClient.RequiredVersion=0                                                                     6/3/2008 8:57:27 AM
        GameClient.ForwardVersion=0                                                                      6/3/2008 8:57:27 AM
        URL.UpdateDownload=http://downloads.turbine.com                                                  6/3/2008 8:57:27 AM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   6/3/2008 8:57:27 AM
        URL.Support=http://www.ddo.com/support/                                                          6/3/2008 8:57:27 AM
        URL.Home=http://www.ddo.com                                                                      6/3/2008 8:57:27 AM
        URL.Community=http://www.ddo.com                                                                 6/3/2008 8:57:27 AM
        URL.Account=https://myaccount.turbine.com                                                        6/3/2008 8:57:27 AM
        URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 6/3/2008 8:57:27 AM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 6/3/2008 8:57:27 AM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       6/3/2008 8:57:27 AM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 6/3/2008 8:57:27 AM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 6/3/2008 8:57:27 AM
        Activate.Account.BuyNow=false                                                                    6/3/2008 8:57:27 AM
        Threshold.Account.DaysLeft=35                                                                    6/3/2008 8:57:27 AM
        Activate.Account.DaysLeft=true                                                                   6/3/2008 8:57:27 AM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   6/3/2008 8:57:27 AM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             6/3/2008 8:57:27 AM
        URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 6/3/2008 8:57:27 AM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         6/3/2008 8:57:27 AM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       6/3/2008 8:57:27 AM
        URL.LogoButton1=http://www.atari.com                                                             6/3/2008 8:57:27 AM
        URL.LogoButton2=http://www.hasbro.com                                                            6/3/2008 8:57:27 AM
        URL.LogoButton3=http://www.wizards.com                                                           6/3/2008 8:57:27 AM
        URL.LogoButton4=http://www.turbine.com                                                           6/3/2008 8:57:27 AM
        WorldUpdateRate=1                                                                                6/3/2008 8:57:27 AM
        PatchWindow=30                                                                                   6/3/2008 8:57:27 AM
        PatchConnectRetryInterval=1                                                                      6/3/2008 8:57:27 AM
        DisablePatch=false                                                                               6/3/2008 8:57:27 AM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   6/3/2008 8:57:27 AM
        TrialTokenList=StormreachGuest                                                                   6/3/2008 8:57:27 AM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               6/3/2008 8:57:27 AM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       6/3/2008 8:57:27 AM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  6/3/2008 8:57:27 AM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 6/3/2008 8:57:27 AM
                                                                                                         6/3/2008 8:57:27 AM
    Initialization status: "Getting alerts and news"                                                     6/3/2008 8:57:27 AM
    Initialization status: "Opening main form"                                                           6/3/2008 8:57:27 AM
    Length cannot be less than zero.
    Parameter name: length                                             6/3/2008 8:57:29 AM
    Transition to phase: InitControl                                                                     6/3/2008 8:57:29 AM
    Transition to phase: UpdaterSelectControl                                                            6/3/2008 8:57:30 AM
    Update Option: Local Forward Version is newer than Remote ForwardVersion.                            6/3/2008 8:57:30 AM
    Transition to phase: PatchStatusControl                                                              6/3/2008 8:57:30 AM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  6/3/2008 8:57:30 AM
    Connect: Waiting                                                                                     6/3/2008 8:57:30 AM
    Connect: Done                                                                                        6/3/2008 8:57:31 AM
    Examine Programs: Waiting                                                                            6/3/2008 8:57:31 AM
    Examine Programs: Done                                                                               6/3/2008 8:57:32 AM
    Update Programs: Waiting                                                                             6/3/2008 8:57:32 AM
    Updating: ProjectVersion                                                                             6/3/2008 8:57:32 AM
    Updating: TurbineRegisterGDF.exe                                                                     6/3/2008 8:57:32 AM
    Updating: chatclient.dll                                                                             6/3/2008 8:57:33 AM
    Updating: dndclient.exe                                                                              6/3/2008 8:57:34 AM
    Updating: raw/en/logo/ddo_module_splash.jpg                                                          6/3/2008 8:57:42 AM
    Update Programs: Done                                                                                6/3/2008 8:57:44 AM
    Examine Game Data: Waiting                                                                           6/3/2008 8:57:44 AM
    Examine Game Data: Done                                                                              6/3/2008 8:57:46 AM
    Update Game Data: Waiting                                                                            6/3/2008 8:57:46 AM
    Updating: client_map_1.dat-770                                                                       6/3/2008 8:57:46 AM
    Updating: client_map_1.dat-771                                                                       6/3/2008 8:57:49 AM
    Updating: client_map_1.dat-772                                                                       6/3/2008 8:57:50 AM
    Updating: client_map_1.dat-773                                                                       6/3/2008 8:57:53 AM
    Updating: client_cell_1.dat-2437                                                                     6/3/2008 8:57:55 AM
    Updating: client_cell_1.dat-2438                                                                     6/3/2008 8:57:57 AM
    Updating: client_cell_1.dat-2439                                                                     6/3/2008 8:57:59 AM
    Updating: client_cell_1.dat-2440                                                                     6/3/2008 8:58:00 AM
    Updating: client_cell_1.dat-2441                                                                     6/3/2008 8:58:02 AM
    Updating: client_cell_1.dat-2442                                                                     6/3/2008 8:58:03 AM
    Updating: client_cell_1.dat-2443                                                                     6/3/2008 8:58:05 AM
    Updating: client_cell_1.dat-2444                                                                     6/3/2008 8:58:06 AM
    Updating: client_cell_1.dat-2445                                                                     6/3/2008 8:58:08 AM
    Updating: client_cell_1.dat-2446                                                                     6/3/2008 8:58:09 AM
    Updating: client_cell_1.dat-2447                                                                     6/3/2008 8:58:11 AM
    Updating: client_cell_1.dat-2448                                                                     6/3/2008 8:58:12 AM
    Updating: client_cell_1.dat-2449                                                                     6/3/2008 8:58:13 AM
    Updating: client_cell_1.dat-2450                                                                     6/3/2008 8:58:16 AM
    Updating: client_cell_1.dat-2451                                                                     6/3/2008 8:58:17 AM
    Updating: client_cell_1.dat-2452                                                                     6/3/2008 8:58:19 AM
    Updating: client_cell_1.dat-2453                                                                     6/3/2008 8:58:20 AM
    Updating: client_cell_1.dat-2454                                                                     6/3/2008 8:58:23 AM
    Updating: client_cell_1.dat-2455                                                                     6/3/2008 8:58:26 AM
    Updating: client_cell_1.dat-2456                                                                     6/3/2008 8:58:28 AM
    Updating: client_cell_1.dat-2457                                                                     6/3/2008 8:58:29 AM
    Updating: client_cell_1.dat-2458                                                                     6/3/2008 8:58:31 AM
    Updating: client_cell_1.dat-2459                                                                     6/3/2008 8:58:32 AM
    Updating: client_cell_1.dat-2460                                                                     6/3/2008 8:58:34 AM
    Updating: client_cell_1.dat-2461                                                                     6/3/2008 8:58:35 AM
    Updating: client_cell_1.dat-2462                                                                     6/3/2008 8:58:36 AM
    Updating: client_cell_1.dat-2463                                                                     6/3/2008 8:58:38 AM
    Updating: client_cell_1.dat-2464                                                                     6/3/2008 8:58:39 AM
    Updating: client_cell_1.dat-2465                                                                     6/3/2008 8:58:40 AM
    Updating: client_cell_1.dat-2466                                                                     6/3/2008 8:58:42 AM
    Updating: client_cell_1.dat-2467                                                                     6/3/2008 8:58:50 AM
    Updating: client_cell_1.dat-2468                                                                     6/3/2008 8:58:54 AM
    Updating: client_cell_1.dat-2469                                                                     6/3/2008 8:58:57 AM
    Updating: client_cell_1.dat-2470                                                                     6/3/2008 8:59:03 AM
    Updating: client_cell_1.dat-2471                                                                     6/3/2008 8:59:09 AM
    Updating: client_cell_1.dat-2472                                                                     6/3/2008 8:59:16 AM
    Updating: client_cell_1.dat-2473                                                                     6/3/2008 8:59:21 AM
    Updating: client_cell_1.dat-2474                                                                     6/3/2008 8:59:24 AM
    Updating: client_cell_1.dat-2475                                                                     6/3/2008 8:59:28 AM
    Updating: client_cell_1.dat-2476                                                                     6/3/2008 8:59:31 AM
    Updating: client_cell_1.dat-2477                                                                     6/3/2008 8:59:33 AM
    Updating: client_cell_1.dat-2478                                                                     6/3/2008 8:59:35 AM
    Updating: client_cell_1.dat-2479                                                                     6/3/2008 8:59:36 AM
    Updating: client_cell_1.dat-2480                                                                     6/3/2008 8:59:38 AM
    Updating: client_cell_1.dat-2481                                                                     6/3/2008 8:59:39 AM
    Updating: client_cell_1.dat-2482                                                                     6/3/2008 8:59:41 AM
    Updating: client_cell_1.dat-2483                                                                     6/3/2008 8:59:43 AM
    Updating: client_cell_1.dat-2484                                                                     6/3/2008 8:59:44 AM
    Updating: client_cell_1.dat-2485                                                                     6/3/2008 8:59:46 AM
    Updating: client_cell_1.dat-2486                                                                     6/3/2008 8:59:47 AM
    Updating: client_cell_1.dat-2487                                                                     6/3/2008 8:59:48 AM
    Updating: client_cell_1.dat-2488                                                                     6/3/2008 8:59:51 AM
    Updating: client_cell_1.dat-2489                                                                     6/3/2008 8:59:52 AM
    Updating: client_cell_1.dat-2490                                                                     6/3/2008 8:59:55 AM
    Updating: client_cell_1.dat-2491                                                                     6/3/2008 8:59:57 AM
    Updating: client_cell_1.dat-2492                                                                     6/3/2008 9:00:00 AM
    Updating: client_cell_1.dat-2493                                                                     6/3/2008 9:00:01 AM
    Updating: client_cell_1.dat-2494                                                                     6/3/2008 9:00:02 AM
    Updating: client_cell_1.dat-2495                                                                     6/3/2008 9:00:04 AM
    Updating: client_cell_1.dat-2496                                                                     6/3/2008 9:00:05 AM
    Updating: client_cell_1.dat-2497                                                                     6/3/2008 9:00:07 AM
    Updating: client_cell_1.dat-2498                                                                     6/3/2008 9:00:08 AM
    Updating: client_cell_1.dat-2499                                                                     6/3/2008 9:00:09 AM
    Updating: client_cell_1.dat-2500                                                                     6/3/2008 9:00:11 AM
    Updating: client_cell_1.dat-2501                                                                     6/3/2008 9:00:12 AM
    Updating: client_cell_1.dat-2502                                                                     6/3/2008 9:00:14 AM
    Updating: client_cell_1.dat-2503                                                                     6/3/2008 9:00:16 AM
    Updating: client_cell_1.dat-2504                                                                     6/3/2008 9:00:17 AM
    Updating: client_cell_1.dat-2505                                                                     6/3/2008 9:00:19 AM
    Updating: client_cell_1.dat-2506                                                                     6/3/2008 9:00:21 AM
    Updating: client_cell_1.dat-2507                                                                     6/3/2008 9:00:22 AM
    Updating: client_cell_1.dat-2508                                                                     6/3/2008 9:00:24 AM
    Updating: client_cell_1.dat-2509                                                                     6/3/2008 9:00:25 AM
    Updating: client_cell_1.dat-2510                                                                     6/3/2008 9:00:27 AM
    Updating: client_cell_1.dat-2511                                                                     6/3/2008 9:00:30 AM
    Updating: client_cell_1.dat-2512                                                                     6/3/2008 9:00:32 AM
    Updating: client_cell_1.dat-2513                                                                     6/3/2008 9:00:34 AM
    Updating: client_cell_1.dat-2514                                                                     6/3/2008 9:00:34 AM
    Updating: client_cell_1.dat-2515                                                                     6/3/2008 9:00:36 AM
    Updating: client_cell_1.dat-2516                                                                     6/3/2008 9:00:38 AM
    Updating: client_cell_1.dat-2517                                                                     6/3/2008 9:00:40 AM
    Updating: client_cell_1.dat-2518                                                                     6/3/2008 9:00:42 AM
    Updating: client_cell_1.dat-2519                                                                     6/3/2008 9:00:43 AM
    Updating: client_cell_1.dat-2520                                                                     6/3/2008 9:00:45 AM
    Updating: client_cell_1.dat-2521                                                                     6/3/2008 9:00:45 AM
    Updating: client_cell_1.dat-2522                                                                     6/3/2008 9:00:47 AM
    Updating: client_cell_1.dat-2523                                                                     6/3/2008 9:00:49 AM
    Updating: client_cell_1.dat-2524                                                                     6/3/2008 9:00:50 AM
    Updating: client_cell_1.dat-2525                                                                     6/3/2008 9:00:52 AM
    Updating: client_cell_1.dat-2526                                                                     6/3/2008 9:00:54 AM
    Updating: client_cell_1.dat-2527                                                                     6/3/2008 9:00:54 AM
    Updating: client_cell_1.dat-2528                                                                     6/3/2008 9:00:56 AM
    Updating: client_cell_1.dat-2529                                                                     6/3/2008 9:00:58 AM
    Updating: client_cell_1.dat-2530                                                                     6/3/2008 9:00:59 AM
    Updating: client_cell_1.dat-2531                                                                     6/3/2008 9:01:01 AM
    Updating: client_cell_1.dat-2532                                                                     6/3/2008 9:01:03 AM
    Updating: client_cell_1.dat-2533                                                                     6/3/2008 9:01:06 AM
    Updating: client_cell_1.dat-2534                                                                     6/3/2008 9:01:08 AM
    Updating: client_cell_1.dat-2535                                                                     6/3/2008 9:01:10 AM
    Updating: client_cell_1.dat-2536                                                                     6/3/2008 9:01:14 AM
    Updating: client_cell_1.dat-2537                                                                     6/3/2008 9:01:16 AM
    Updating: client_cell_1.dat-2538                                                                     6/3/2008 9:01:17 AM
    Updating: client_cell_1.dat-2539                                                                     6/3/2008 9:01:20 AM
    Updating: client_cell_1.dat-2540                                                                     6/3/2008 9:01:21 AM
    Updating: client_cell_1.dat-2541                                                                     6/3/2008 9:01:24 AM
    Updating: client_cell_1.dat-2542                                                                     6/3/2008 9:01:25 AM
    Updating: client_cell_1.dat-2543                                                                     6/3/2008 9:01:27 AM
    Updating: client_cell_1.dat-2544                                                                     6/3/2008 9:01:29 AM
    Updating: client_cell_1.dat-2545                                                                     6/3/2008 9:01:31 AM
    Updating: client_cell_1.dat-2546                                                                     6/3/2008 9:01:32 AM
    Updating: client_cell_1.dat-2547                                                                     6/3/2008 9:01:34 AM
    Updating: client_cell_1.dat-2548                                                                     6/3/2008 9:01:36 AM
    Updating: client_cell_1.dat-2549                                                                     6/3/2008 9:01:39 AM
    Updating: client_cell_1.dat-2550                                                                     6/3/2008 9:01:41 AM
    Updating: client_cell_1.dat-2551                                                                     6/3/2008 9:01:42 AM
    Updating: client_cell_1.dat-2552                                                                     6/3/2008 9:01:44 AM
    Updating: client_cell_1.dat-2553                                                                     6/3/2008 9:01:46 AM
    Updating: client_cell_1.dat-2554                                                                     6/3/2008 9:01:47 AM
    Updating: client_cell_1.dat-2555                                                                     6/3/2008 9:01:50 AM

  2. #2
    Developer Yeti's Avatar
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    Check the patches and bindat folders in your DDO directory (from the looks of your launcher log, F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\). If there are any files in those folders, move them manually to your main DDO folder. Then clear your Internet Explorer temporary internet files (regardless as to what you use to browse the internet) and try patching again.

  3. #3
    Community Member Kris_P._Letus's Avatar
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    Quote Originally Posted by Yeti View Post
    Check the patches and bindat folders in your DDO directory (from the looks of your launcher log, F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\). If there are any files in those folders, move them manually to your main DDO folder. Then clear your Internet Explorer temporary internet files (regardless as to what you use to browse the internet) and try patching again.
    those files are empty. nothing to move.

    and ive deleted my temp files and tried the install thing again. same results.
    Last edited by Kris P. Letus; 06-03-2008 at 12:41 PM.

  4. #4
    Developer Yeti's Avatar
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    Next step is attempting to force a repatch. Go to the Backup folder in your DDO program folder, copy the contents of that folder to your main DDO folder and start the launcher. It should start the patch process over again.

  5. #5
    Community Member Kris_P._Letus's Avatar
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    Quote Originally Posted by Yeti View Post
    Next step is attempting to force a repatch. Go to the Backup folder in your DDO program folder, copy the contents of that folder to your main DDO folder and start the launcher. It should start the patch process over again.
    nope. it did something to the installer and the installer had to be restarted, but then it got to the same spot, and did the same thing. as in, it didnt totally restart the launcher. when i restrt the d/l, it goes back to the spot where it dies at. no new d/l or anything. it just re-dos the launcher. nothing to do with the patch from today.

    /cry.

    it probably dont help that im a friggin idiot when it comes to computers, eh?
    Last edited by Kris P. Letus; 06-03-2008 at 01:21 PM.

  6. #6
    Developer Yeti's Avatar
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    Could you try posting your most recent launcher log again? That's a really odd error.

  7. #7
    Community Member Kris_P._Letus's Avatar
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    Code:
    Launcher execution begins: 6/3/2008 10:16:22 AM                                                      6/3/2008 10:16:22 AM
    Command line: "F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 1048836 -invoker_pid 3732   6/3/2008 10:16:22 AM
    Administrator: True                                                                                  6/3/2008 10:16:22 AM
    UAC enabled: False                                                                                   6/3/2008 10:16:22 AM
    Mutex Created: "F:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 6/3/2008 10:16:22 AM
    Read user settings file.                                                                             6/3/2008 10:16:22 AM
    Installed resources:                                                                                 6/3/2008 10:16:22 AM
        en      en English "Select a Language"                                                           6/3/2008 10:16:22 AM
                                                                                                         6/3/2008 10:16:22 AM
    Target culture: "en-US"                                                                              6/3/2008 10:16:22 AM
    Looking for resources in "en-US"                                                                     6/3/2008 10:16:22 AM
    Looking for resources in "en-GB"                                                                     6/3/2008 10:16:22 AM
    Looking for resources in "en"                                                                        6/3/2008 10:16:22 AM
    Final resource culture: "en"                                                                         6/3/2008 10:16:22 AM
                                                                                                         6/3/2008 10:16:22 AM
    Resources library:                                                                                   6/3/2008 10:16:22 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 6/3/2008 10:16:22 AM
        Comments:        Resources and assembly imported from library                                    6/3/2008 10:16:22 AM
        FileVersion:     1.3.2950.26146                                                                  6/3/2008 10:16:22 AM
        AssemblyVersion: 1.3.2950.26146                                                                  6/3/2008 10:16:22 AM
        BuildTime:       1/29/2008 2:31:32 PM Pacific Standard Time                                      6/3/2008 10:16:22 AM
                                                                                                         6/3/2008 10:16:22 AM
    ConfigurationSettings.AppSettings:                                                                   6/3/2008 10:16:22 AM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              6/3/2008 10:16:22 AM
        DataCenter.GameName=DDO                                                                          6/3/2008 10:16:22 AM
        DataCenter.DefaultCenter=DDO                                                                     6/3/2008 10:16:22 AM
        Product.DocumentFolder=Dungeons and Dragons Online                                               6/3/2008 10:16:22 AM
        Launcher.DocumentFolder=Launcher                                                                 6/3/2008 10:16:22 AM
                                                                                                         6/3/2008 10:16:22 AM
    Enter LoadPrivateFonts                                                                               6/3/2008 10:16:22 AM
        FontFamily "Masoch Dirach" loaded.                                                               6/3/2008 10:16:22 AM
    Exit LoadPrivateFonts                                                                                6/3/2008 10:16:22 AM
    Trying to load splash screen from the local directory...                                             6/3/2008 10:16:22 AM
    No local splash screen image found.                                                                  6/3/2008 10:16:22 AM
                                                                                                         6/3/2008 10:16:22 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 10:16:22 AM
                                            System Information                                           6/3/2008 10:16:22 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 10:16:22 AM
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       6/3/2008 10:16:23 AM
                 Language: English (United States)                                                       6/3/2008 10:16:23 AM
      System Manufacturer: MSI                                                                           6/3/2008 10:16:23 AM
             System Model: MS-6380E                                                                      6/3/2008 10:16:23 AM
                     BIOS: Version 1.00                                                                  6/3/2008 10:16:23 AM
                Processor: AuthenticAMD x86 Family 6 Model 8 Stepping 1 (1.63GHz)                        6/3/2008 10:16:23 AM
                   Memory: 767MB RAM                                                                     6/3/2008 10:16:23 AM
                Page File: 298MB used, 2348MB available                                                  6/3/2008 10:16:23 AM
          Cipher strength: Min=40-bit, Max=128-bit                                                       6/3/2008 10:16:23 AM
         .NET CLR version: 1.1.4322.2407 ()                                                              6/3/2008 10:16:23 AM
    Default Proxy Address:                                                                               6/3/2008 10:16:23 AM
       BypassProxyOnLocal: False                                                                         6/3/2008 10:16:23 AM
               BypassList:                                                                                                      6/3/2008 10:16:23 AM
    ---------------------------------------------------------------------------------------------------  6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
    Initialization status: "Logging module version data"                                                 6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
    Assemblies:                                                                                          6/3/2008 10:16:23 AM
        ModuleName:      TurbineLauncher.exe                                                             6/3/2008 10:16:23 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 6/3/2008 10:16:23 AM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             6/3/2008 10:16:23 AM
        FileVersion:     1.3.12.8                                                                        6/3/2008 10:16:23 AM
        AssemblyVersion: 1.3.2887.18999                                                                  6/3/2008 10:16:23 AM
        BuildTime:       11/27/2007 10:33:18 AM Pacific Standard Time                                    6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:        F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 6/3/2008 10:16:23 AM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 6/3/2008 10:16:23 AM
        FileVersion:     1.3.12.8                                                                        6/3/2008 10:16:23 AM
        AssemblyVersion: 1.3.2887.18954                                                                  6/3/2008 10:16:23 AM
        BuildTime:       11/27/2007 10:31:48 AM Pacific Standard Time                                    6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
    Libraries:                                                                                           6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 6/3/2008 10:16:23 AM
        FileVersion: 1.1.0.0                                                                             6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 6/3/2008 10:16:23 AM
        FileVersion: 1.0.0.0                                                                             6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 6/3/2008 10:16:23 AM
        FileVersion: 1.1.0.0                                                                             6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     6/3/2008 10:16:23 AM
        FileVersion: 01,04,01,04001                                                                      6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    6/3/2008 10:16:23 AM
        FileVersion: 1, 3, 12, 8                                                                         6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  6/3/2008 10:16:23 AM
        FileVersion: 1.3.12.4                                                                            6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       6/3/2008 10:16:23 AM
        FileVersion: 01,04,01,04001                                                                      6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  6/3/2008 10:16:23 AM
        FileVersion: 1.6.1.15                                                                            6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    F:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          6/3/2008 10:16:23 AM
        FileVersion: 1.2.3                                                                               6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    6/3/2008 10:16:23 AM
        FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226)                                            6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
                                                                                                         6/3/2008 10:16:23 AM
    Initialization status: "Registering update wrapper"                                                  6/3/2008 10:16:23 AM
    regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         6/3/2008 10:16:23 AM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       6/3/2008 10:16:23 AM
    Initialization status: "Constructing data center browser"                                            6/3/2008 10:16:23 AM
    Initialization status: "Constructing alert service"                                                  6/3/2008 10:16:23 AM
    Initialization status: "Constructing configuration service"                                          6/3/2008 10:16:23 AM
    Initialization status: "Constructing authentication service"                                         6/3/2008 10:16:23 AM
    Initialization status: "Constructing update service"                                                 6/3/2008 10:16:24 AM
    Initialization status: "Constructing UI manager"                                                     6/3/2008 10:16:24 AM
    Initialization status: "Constructing phase engine"                                                   6/3/2008 10:16:24 AM
    autoPatchTimer interval: 14400000                                                                    6/3/2008 10:16:24 AM
    Initialization status: "Getting data centers"                                                        6/3/2008 10:16:24 AM
    Current Data Center: DDO                                                                             6/3/2008 10:16:24 AM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          6/3/2008 10:16:24 AM
                                                                                                         6/3/2008 10:16:24 AM
    World status servers:                                                                                6/3/2008 10:16:24 AM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              6/3/2008 10:16:24 AM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              6/3/2008 10:16:24 AM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             6/3/2008 10:16:24 AM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         6/3/2008 10:16:24 AM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           6/3/2008 10:16:24 AM
                                                                                                         6/3/2008 10:16:24 AM
    Initialization status: "Getting remote configuration"                                                6/3/2008 10:16:24 AM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              6/3/2008 10:16:24 AM
    Configuration.AppSettings:                                                                           6/3/2008 10:16:24 AM
        LauncherConfig.DateTime=04/19/07 12:00 PM                                                        6/3/2008 10:16:24 AM
        LauncherConfig.RefreshFrequency=15                                                               6/3/2008 10:16:24 AM
        GameName=DDO                                                                                     6/3/2008 10:16:24 AM
        Patching.ProductCode=DDO                                                                         6/3/2008 10:16:24 AM
        GameClient.Filename=dndclient.exe                                                                6/3/2008 10:16:24 AM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 6/3/2008 10:16:24 AM
        GameClient.ResetGraphicsArg= --safe                                                              6/3/2008 10:16:24 AM
        GameClient.AlwaysPatchHighRes=true                                                               6/3/2008 10:16:25 AM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   6/3/2008 10:16:25 AM
        GameClient.RequiredVersion=0                                                                     6/3/2008 10:16:25 AM
        GameClient.ForwardVersion=0                                                                      6/3/2008 10:16:25 AM
        URL.UpdateDownload=http://downloads.turbine.com                                                  6/3/2008 10:16:25 AM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   6/3/2008 10:16:25 AM
        URL.Support=http://www.ddo.com/support/                                                          6/3/2008 10:16:25 AM
        URL.Home=http://www.ddo.com                                                                      6/3/2008 10:16:25 AM
        URL.Community=http://www.ddo.com                                                                 6/3/2008 10:16:25 AM
        URL.Account=https://myaccount.turbine.com                                                        6/3/2008 10:16:25 AM
        URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 6/3/2008 10:16:25 AM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 6/3/2008 10:16:25 AM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       6/3/2008 10:16:25 AM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 6/3/2008 10:16:25 AM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 6/3/2008 10:16:25 AM
        Activate.Account.BuyNow=false                                                                    6/3/2008 10:16:25 AM
        Threshold.Account.DaysLeft=35                                                                    6/3/2008 10:16:25 AM
        Activate.Account.DaysLeft=true                                                                   6/3/2008 10:16:25 AM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   6/3/2008 10:16:25 AM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             6/3/2008 10:16:25 AM
        URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 6/3/2008 10:16:25 AM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         6/3/2008 10:16:25 AM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       6/3/2008 10:16:25 AM
        URL.LogoButton1=http://www.atari.com                                                             6/3/2008 10:16:25 AM
        URL.LogoButton2=http://www.hasbro.com                                                            6/3/2008 10:16:25 AM
        URL.LogoButton3=http://www.wizards.com                                                           6/3/2008 10:16:25 AM
        URL.LogoButton4=http://www.turbine.com                                                           6/3/2008 10:16:25 AM
        WorldUpdateRate=1                                                                                6/3/2008 10:16:25 AM
        PatchWindow=30                                                                                   6/3/2008 10:16:25 AM
        PatchConnectRetryInterval=1                                                                      6/3/2008 10:16:25 AM
        DisablePatch=false                                                                               6/3/2008 10:16:25 AM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   6/3/2008 10:16:25 AM
        TrialTokenList=StormreachGuest                                                                   6/3/2008 10:16:25 AM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               6/3/2008 10:16:25 AM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       6/3/2008 10:16:25 AM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  6/3/2008 10:16:25 AM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 6/3/2008 10:16:25 AM
                                                                                                         6/3/2008 10:16:25 AM
    Initialization status: "Getting alerts and news"                                                     6/3/2008 10:16:25 AM
    Initialization status: "Opening main form"                                                           6/3/2008 10:16:25 AM
    Length cannot be less than zero.
    Parameter name: length                                             6/3/2008 10:16:27 AM
    Transition to phase: InitControl                                                                     6/3/2008 10:16:27 AM
    Transition to phase: UpdaterSelectControl                                                            6/3/2008 10:16:28 AM
    Update Option: Local Forward Version is newer than Remote ForwardVersion.                            6/3/2008 10:16:28 AM
    Transition to phase: PatchStatusControl                                                              6/3/2008 10:16:28 AM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  6/3/2008 10:16:28 AM
    Connect: Waiting                                                                                     6/3/2008 10:16:28 AM
    Connect: Done                                                                                        6/3/2008 10:16:29 AM
    Examine Programs: Waiting                                                                            6/3/2008 10:16:29 AM
    Examine Programs: Done                                                                               6/3/2008 10:16:30 AM
    Update Programs: Done                                                                                6/3/2008 10:16:30 AM
    Examine Game Data: Waiting                                                                           6/3/2008 10:16:30 AM
    Updating: client_cell_1.dat-2555                                                                     6/3/2008 10:16:31 AM
    Examine Game Data: Done                                                                              6/3/2008 10:16:31 AM
    Update Game Data: Waiting                                                                            6/3/2008 10:16:31 AM

  8. #8
    Community Member Kris_P._Letus's Avatar
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    i still havnt been able to get it fixed.

  9. #9
    Developer Yeti's Avatar
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    Yeah. I sent it off to a couple people to look at, but it gets slower for a response the further it goes up the chain.

    The initial feeling is a corrupt dat file that is not allowing the system to over-write it. The only fix for that is a reinstall. I was trying to wait for more information from other people here before telling you to do that though.

  10. #10
    Community Member Kris_P._Letus's Avatar
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    Quote Originally Posted by Yeti View Post
    Yeah. I sent it off to a couple people to look at, but it gets slower for a response the further it goes up the chain.

    The initial feeling is a corrupt dat file that is not allowing the system to over-write it. The only fix for that is a reinstall. I was trying to wait for more information from other people here before telling you to do that though.
    DO'H!!!

    ok. thanks yeti. i guess ill wait till i hear back from you. i hope its not gonna take a new install...i gave my disk to a buddy for the trial thing, and he never gave it back to me....if i have to use another disk, will i still have access to the special collectors itmes? i.e. boots of striding and natural armor necklace? is that account based, or disk based? someoen told me it was disk..... thats one reason that im dreading a fresh install. (other then the 3-4 hour wait to install it.)

    thanks again yeti. ill wait till i hear from you next time before i come on and cry again.

  11. #11
    Developer Yeti's Avatar
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    It's account based. All of that stuff is saved at the account level. That's the reason you could log on to a different computer and you would still have access to those benefits.

    I honestly can't say when I will get further information, you may want to start downloading the install file now. If it finishes downloading, go ahead and uninstall, delete the ddo folders, and reinstall and update. Because I don't know how long until we have an answer, it may be faster in the long run.

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