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  1. #1
    Community Member Morcanden's Avatar
    Join Date
    Jun 2006
    Posts
    234

    Default Data center weirdness...

    I was in my character selection screen when the power cut out for a minute, and now I can't log back in at all.

    I've tried re-setting my firewall to allow dndclient.exe, TurbineInvoker.exe, and TurbineLauncher.exe, I've reset my modem and I've tried unplugging my router and gone directly through my modem. I tried letting the launcher retry getting its data centers for a while... I'm not really sure what else to try at this point, so here's my log:

    Launcher execution begins: 5/11/2008 3:33:20 PM 5/11/2008 3:33:20 PM
    Command line: "C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 131880 -invoker_pid 3704 5/11/2008 3:33:20 PM
    Administrator: True 5/11/2008 3:33:20 PM
    UAC enabled: False 5/11/2008 3:33:20 PM
    Mutex Created: "C:_Program Files (x86)_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 5/11/2008 3:33:20 PM
    User settings file "C:\Users\Ken\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\LauncherUserSettings.xml" does not exist. 5/11/2008 3:33:20 PM
    Default user settings will be used. 5/11/2008 3:33:20 PM
    Installed resources: 5/11/2008 3:33:20 PM
    en en English "Select a Language" 5/11/2008 3:33:20 PM
    5/11/2008 3:33:20 PM
    Target culture: "en-US" 5/11/2008 3:33:20 PM
    Looking for resources in "en-US" 5/11/2008 3:33:20 PM
    Looking for resources in "en-GB" 5/11/2008 3:33:20 PM
    Looking for resources in "en" 5/11/2008 3:33:20 PM
    Final resource culture: "en" 5/11/2008 3:33:20 PM
    5/11/2008 3:33:20 PM
    Resources library: 5/11/2008 3:33:20 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 5/11/2008 3:33:20 PM
    Comments: Resources and assembly imported from library 5/11/2008 3:33:20 PM
    FileVersion: 1.3.2950.26146 5/11/2008 3:33:20 PM
    AssemblyVersion: 1.3.2950.26146 5/11/2008 3:33:20 PM
    BuildTime: 1/29/2008 2:31:32 PM Central Standard Time 5/11/2008 3:33:20 PM
    5/11/2008 3:33:20 PM
    ConfigurationSettings.AppSettings: 5/11/2008 3:33:20 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/11/2008 3:33:20 PM
    DataCenter.GameName=DDO 5/11/2008 3:33:20 PM
    DataCenter.DefaultCenter=DDO 5/11/2008 3:33:20 PM
    Product.DocumentFolder=Dungeons and Dragons Online 5/11/2008 3:33:20 PM
    Launcher.DocumentFolder=Launcher 5/11/2008 3:33:20 PM
    5/11/2008 3:33:20 PM
    Enter LoadPrivateFonts 5/11/2008 3:33:20 PM
    FontFamily "Masoch Dirach" loaded. 5/11/2008 3:33:20 PM
    Exit LoadPrivateFonts 5/11/2008 3:33:20 PM
    Trying to load splash screen from the local directory... 5/11/2008 3:33:20 PM
    No local splash screen image found. 5/11/2008 3:33:20 PM
    5/11/2008 3:33:20 PM
    --------------------------------------------------------------------------------------------------- 5/11/2008 3:33:20 PM
    System Information 5/11/2008 3:33:20 PM
    --------------------------------------------------------------------------------------------------- 5/11/2008 3:33:20 PM
    Operating System: Microsoft® Windows Vista™ Ultimate (6.0.6001, Build 6001) Service Pack 1 5/11/2008 3:33:20 PM
    Language: English (United States) 5/11/2008 3:33:20 PM
    System Manufacturer: ASUSTEK COMPUTER INC 5/11/2008 3:33:20 PM
    System Model: P5W DH Deluxe 5/11/2008 3:33:20 PM
    BIOS: BIOS Date: 01/17/08 11:29:14 Ver: 08.00.12 5/11/2008 3:33:20 PM
    Processor: GenuineIntel Intel64 Family 6 Model 15 Stepping 6 (2.4GHz) 5/11/2008 3:33:21 PM
    Memory: 4094MB RAM 5/11/2008 3:33:21 PM
    Page File: 0MB used, 4394MB available 5/11/2008 3:33:21 PM
    Cipher strength: Min=40-bit, Max=128-bit 5/11/2008 3:33:21 PM
    .NET CLR version: 1.1.4322.2407 () 5/11/2008 3:33:21 PM
    Default Proxy Address: 5/11/2008 3:33:21 PM
    BypassProxyOnLocal: False 5/11/2008 3:33:21 PM
    BypassList: 5/11/2008 3:33:21 PM
    --------------------------------------------------------------------------------------------------- 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    Initialization status: "Logging module version data" 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    Assemblies: 5/11/2008 3:33:21 PM
    ModuleName: TurbineLauncher.exe 5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 5/11/2008 3:33:21 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 5/11/2008 3:33:21 PM
    FileVersion: 1.3.12.8 5/11/2008 3:33:21 PM
    AssemblyVersion: 1.3.2887.18999 5/11/2008 3:33:21 PM
    BuildTime: 11/27/2007 10:33:18 AM Central Standard Time 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 5/11/2008 3:33:21 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 5/11/2008 3:33:21 PM
    FileVersion: 1.3.12.8 5/11/2008 3:33:21 PM
    AssemblyVersion: 1.3.2887.18954 5/11/2008 3:33:21 PM
    BuildTime: 11/27/2007 10:31:48 AM Central Standard Time 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    Libraries: 5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.1.0.0 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.0.0.0 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.1.0.0 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 5/11/2008 3:33:21 PM
    FileVersion: 01,04,01,04001 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 5/11/2008 3:33:21 PM
    FileVersion: 1, 3, 12, 8 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.3.12.4 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 5/11/2008 3:33:21 PM
    FileVersion: 01,04,01,04001 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.6.1.15 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 5/11/2008 3:33:21 PM
    FileVersion: 1.2.3 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    FileName: C:\Windows\system32\schannel.dll 5/11/2008 3:33:21 PM
    FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840) 5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    5/11/2008 3:33:21 PM
    Initialization status: "Registering update wrapper" 5/11/2008 3:33:21 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 5/11/2008 3:33:21 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 5/11/2008 3:33:21 PM
    Initialization status: "Constructing data center browser" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing alert service" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing configuration service" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing authentication service" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing update service" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing UI manager" 5/11/2008 3:33:21 PM
    Initialization status: "Constructing phase engine" 5/11/2008 3:33:21 PM
    autoPatchTimer interval: 14400000 5/11/2008 3:33:21 PM
    Initialization status: "Getting data centers" 5/11/2008 3:33:22 PM
    The following web error occurred while trying to access
    "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 5/11/2008 3:33:43 PM
    Configuration.AppSettings: 5/11/2008 3:33:43 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/11/2008 3:33:43 PM
    DataCenter.GameName=DDO 5/11/2008 3:33:43 PM
    DataCenter.DefaultCenter=DDO 5/11/2008 3:33:43 PM
    Product.DocumentFolder=Dungeons and Dragons Online 5/11/2008 3:33:43 PM
    Launcher.DocumentFolder=Launcher 5/11/2008 3:33:43 PM
    5/11/2008 3:33:43 PM
    Initialization status: "Getting alerts and news" 5/11/2008 3:33:43 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:33:43 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:33:43 PM
    Initialization status: "Opening main form" 5/11/2008 3:33:43 PM
    Trying to load main form background image from the local directory... 5/11/2008 3:33:44 PM
    No main form background image found. Using default. 5/11/2008 3:33:44 PM
    Transition to phase: AlertControl 5/11/2008 3:33:45 PM
    Transition to phase: DatacenterControl 5/11/2008 3:33:45 PM
    autoPatchTimer.Enabled = True 5/11/2008 3:33:46 PM
    Transition to phase: InitControl 5/11/2008 3:33:48 PM
    Initialization status: "Getting data centers" 5/11/2008 3:33:48 PM
    The following web error occurred while trying to access
    "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 5/11/2008 3:34:07 PM
    Configuration.AppSettings: 5/11/2008 3:34:07 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/11/2008 3:34:07 PM
    DataCenter.GameName=DDO 5/11/2008 3:34:07 PM
    DataCenter.DefaultCenter=DDO 5/11/2008 3:34:07 PM
    Product.DocumentFolder=Dungeons and Dragons Online 5/11/2008 3:34:07 PM
    Launcher.DocumentFolder=Launcher 5/11/2008 3:34:07 PM
    5/11/2008 3:34:07 PM
    Initialization status: "Getting alerts and news" 5/11/2008 3:34:07 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:34:07 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:34:07 PM
    Transition to phase: DatacenterControl 5/11/2008 3:34:07 PM
    Transition to phase: InitControl 5/11/2008 3:34:12 PM
    Initialization status: "Getting data centers" 5/11/2008 3:34:12 PM
    The following web error occurred while trying to access
    "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: Unable to connect to the remote server. 5/11/2008 3:35:15 PM
    Configuration.AppSettings: 5/11/2008 3:35:15 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/11/2008 3:35:15 PM
    DataCenter.GameName=DDO 5/11/2008 3:35:15 PM
    DataCenter.DefaultCenter=DDO 5/11/2008 3:35:15 PM
    Product.DocumentFolder=Dungeons and Dragons Online 5/11/2008 3:35:15 PM
    Launcher.DocumentFolder=Launcher 5/11/2008 3:35:15 PM
    5/11/2008 3:35:15 PM
    Initialization status: "Getting alerts and news" 5/11/2008 3:35:15 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:35:15 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:35:15 PM
    Transition to phase: DatacenterControl 5/11/2008 3:35:15 PM
    Transition to phase: InitControl 5/11/2008 3:35:20 PM
    Initialization status: "Getting data centers" 5/11/2008 3:35:20 PM
    The following web error occurred while trying to access
    "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 5/11/2008 3:38:24 PM
    Configuration.AppSettings: 5/11/2008 3:38:24 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/11/2008 3:38:24 PM
    DataCenter.GameName=DDO 5/11/2008 3:38:24 PM
    DataCenter.DefaultCenter=DDO 5/11/2008 3:38:24 PM
    Product.DocumentFolder=Dungeons and Dragons Online 5/11/2008 3:38:24 PM
    Launcher.DocumentFolder=Launcher 5/11/2008 3:38:24 PM
    5/11/2008 3:38:24 PM
    Initialization status: "Getting alerts and news" 5/11/2008 3:38:24 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:38:24 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 5/11/2008 3:38:24 PM
    Transition to phase: DatacenterControl 5/11/2008 3:38:24 PM
    Launcher execution ends: 5/11/2008 3:38:28 PM 5/11/2008 3:38:28 PM

  2. #2
    Community Member
    Join Date
    May 2006
    Posts
    1,213

    Default

    Anytime I had odd data center issues, it related to my Internet Explorer connection settings. DDO uses those settings (*not* your default browser settings) for configuring its connection.

  3. #3
    Community Member Morcanden's Avatar
    Join Date
    Jun 2006
    Posts
    234

    Default

    I can get to web pages with no problems though...

  4. #4
    Community Member Morcanden's Avatar
    Join Date
    Jun 2006
    Posts
    234

    Default

    I turned my Windows Firewall off and then back on and everything seems to work. Bleh.

  5. #5
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    Definitely odd, but glad to hear its resolved.

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