Can't Bind Local Socket

[Greymarch]

I've been running the game fine and dandy for a while now until this morning. Quite possibly, my router died (I was asleep at the time), but later in the day having talked to my service provider I simply connected directly to my computer since it was apparently a router issue. Everything else seems to run fine, but when I went to play DDO I get an error message right after the cinematic.

Connection Failed:
Can't bind local socket. Is another client running?

And the answer there is, no, no there isn't another client running. I set up a new router and now I'm still getting this message. I've made exceptions to DDO through Windows Firewall, but I'm still getting the error. I'm running Vista. Anyone have any ideas what might be causing this?

[Yeti]

This is normally caused by something running in the background that is essentially using the same connection that DDO is attempting to use. First, if you haven't already, just reboot your computer. This can clear up a lot of existing background tasks and allow for a fresh start.

If you are still getting the error, I would then attempt a clean boot. You can perform a clean boot by following the instructions in the following KB article:

http://turbine.fuzeqna.com/ddo.suppo....asp?kbid=1179

If you are still having an issue, I'd recommend a full virus scan. www.bitdefender.com offers a free online scan. Online scans are sometimes beneficial because often the first thing a malicious file or program does is hide itself from your existing virus scanner.

[Greymarch]

Well I tried the clean boot but it still gave the same error. Bitdefender didn't find anything.

[Yeti]

Make sure that Internet Explorer (regardless of which browser you normally use for the web) is able to browse and view web pages and not set to offline. Also check to make sure that Internet Explorer's security settings aren't set abnormally high (reset to default normally works for this). Something is either claiming or denying access to the connection that doo needs.

You may also want to refresh your firewall settings.

[Greymarch]

I normally use Firefox, but am able to surf live sites with IE with no problems. I checked the security settings under Internet Options and it says it's "Medium-high" which is I believe the default.

What exactly would "refresh firewall settings" entail? I already went through and made exceptions for DDO...

[Yeti]

Refreshing the settings just means taking out the exceptions you currently have in and then adding them back in manually.

Normally on an update, but possibly at other times, because the file size and other attributes change enough on a file, your firewall will no longer associate your current version of turbinelauncher.exe with what it has listed as turbinelauncher.exe. By refreshing, you can re-educate your firewall as to what turbinelauncher.exe really is and that you would like to allow it access.

This can also sometimes be caused by IE being "funky" for lack of a better term. We have had users correct this by opening Internet Explorer and select "Work Offline" in the File menu. Then going back in and un-checking "Work Offline".