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  1. #1
    Community Member
    Join Date
    Apr 2008
    Posts
    3

    Default Launcher crashes on startup.

    Well, I'm home for the weekend, and I tried installing DDO on my brothers computer, only to get this error message every time I try to launch it. Now normally, it should be downloading a patch for the launcher, then restarting, but now it just crashes.

    This appears to be the error message I -think-
    System.ArgumentException: Font 'Arial Unicode MS' doesn't support style 'Regular'.

    Is that seriously a font error? I'm dumbfounded how to fix this.

    Code:
    Contents of log file C:\Documents and Settings\Bressa\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128528430769687500.log
    ---------------------------------------------------------------------
    Launcher execution begins: 4/16/2008 6:11:16 PM                                                      4/16/2008 6:11:16 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 2097864 -invoker_pid 3124   4/16/2008 6:11:16 PM
    Administrator: True                                                                                  4/16/2008 6:11:16 PM
    UAC enabled: False                                                                                   4/16/2008 6:11:16 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 4/16/2008 6:11:16 PM
    Read user settings file.                                                                             4/16/2008 6:11:17 PM
    Installed resources:                                                                                 4/16/2008 6:11:17 PM
        en      en English "Select a Language"                                                           4/16/2008 6:11:17 PM
                                                                                                         4/16/2008 6:11:17 PM
    Target culture: "en-US"                                                                              4/16/2008 6:11:17 PM
    Looking for resources in "en-US"                                                                     4/16/2008 6:11:17 PM
    Looking for resources in "en-GB"                                                                     4/16/2008 6:11:17 PM
    Looking for resources in "en"                                                                        4/16/2008 6:11:17 PM
    Final resource culture: "en"                                                                         4/16/2008 6:11:17 PM
                                                                                                         4/16/2008 6:11:17 PM
    Resources library:                                                                                   4/16/2008 6:11:17 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 4/16/2008 6:11:17 PM
        Comments:        Resources and assembly imported from library                                    4/16/2008 6:11:17 PM
        FileVersion:     1.3.2888.18282                                                                  4/16/2008 6:11:17 PM
        AssemblyVersion: 1.3.2888.18282                                                                  4/16/2008 6:11:17 PM
        BuildTime:       11/28/2007 10:09:24 AM Eastern Standard Time                                    4/16/2008 6:11:17 PM
                                                                                                         4/16/2008 6:11:17 PM
    ConfigurationSettings.AppSettings:                                                                   4/16/2008 6:11:17 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              4/16/2008 6:11:17 PM
        DataCenter.GameName=DDO                                                                          4/16/2008 6:11:17 PM
        DataCenter.DefaultCenter=DDO                                                                     4/16/2008 6:11:17 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               4/16/2008 6:11:17 PM
        Launcher.DocumentFolder=Launcher                                                                 4/16/2008 6:11:17 PM
                                                                                                         4/16/2008 6:11:17 PM
    Enter LoadPrivateFonts                                                                               4/16/2008 6:11:17 PM
        FontFamily "Masoch Dirach" loaded.                                                               4/16/2008 6:11:17 PM
    Exit LoadPrivateFonts                                                                                4/16/2008 6:11:17 PM
    Trying to load splash screen from the local directory...                                             4/16/2008 6:11:17 PM
    No local splash screen image found.                                                                  4/16/2008 6:11:17 PM
                                                                                                         4/16/2008 6:11:17 PM
    ---------------------------------------------------------------------------------------------------  4/16/2008 6:11:17 PM
                                            System Information                                           4/16/2008 6:11:17 PM
    ---------------------------------------------------------------------------------------------------  4/16/2008 6:11:17 PM
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       4/16/2008 6:11:17 PM
                 Language: English (United States)                                                       4/16/2008 6:11:17 PM
      System Manufacturer: ASUSTeK Computer INC.                                                         4/16/2008 6:11:18 PM
             System Model: A7N8X-X                                                                       4/16/2008 6:11:18 PM
                     BIOS: Phoenix - AwardBIOS v6.00PG                                                   4/16/2008 6:11:18 PM
                Processor: AuthenticAMD x86 Family 6 Model 10 Stepping 0 (1.14GHz)                       4/16/2008 6:11:18 PM
                   Memory: 1023MB RAM                                                                    4/16/2008 6:11:18 PM
                Page File: 556MB used, 1905MB available                                                  4/16/2008 6:11:18 PM
          Cipher strength: Min=40-bit, Max=128-bit                                                       4/16/2008 6:11:18 PM
         .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2)                              4/16/2008 6:11:18 PM
    Default Proxy Address:                                                                               4/16/2008 6:11:18 PM
       BypassProxyOnLocal: False                                                                         4/16/2008 6:11:18 PM
               BypassList:                                                                                                      4/16/2008 6:11:18 PM
    ---------------------------------------------------------------------------------------------------  4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
    Initialization status: "Logging module version data"                                                 4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
    Assemblies:                                                                                          4/16/2008 6:11:18 PM
        ModuleName:      TurbineLauncher.exe                                                             4/16/2008 6:11:18 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 4/16/2008 6:11:18 PM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             4/16/2008 6:11:18 PM
        FileVersion:     1.3.12.8                                                                        4/16/2008 6:11:18 PM
        AssemblyVersion: 1.3.2887.18999                                                                  4/16/2008 6:11:18 PM
        BuildTime:       11/27/2007 10:33:18 AM Eastern Standard Time                                    4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:        C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 4/16/2008 6:11:18 PM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 4/16/2008 6:11:18 PM
        FileVersion:     1.3.12.8                                                                        4/16/2008 6:11:18 PM
        AssemblyVersion: 1.3.2887.18954                                                                  4/16/2008 6:11:18 PM
        BuildTime:       11/27/2007 10:31:48 AM Eastern Standard Time                                    4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
    Libraries:                                                                                           4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 4/16/2008 6:11:18 PM
        FileVersion: 1.1.0.0                                                                             4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 4/16/2008 6:11:18 PM
        FileVersion: 1.0.0.0                                                                             4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 4/16/2008 6:11:18 PM
        FileVersion: 1.1.0.0                                                                             4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     4/16/2008 6:11:18 PM
        FileVersion: 01,04,01,04001                                                                      4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    4/16/2008 6:11:18 PM
        FileVersion: 1, 3, 12, 8                                                                         4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  4/16/2008 6:11:18 PM
        FileVersion: 1.3.12.4                                                                            4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       4/16/2008 6:11:18 PM
        FileVersion: 01,04,01,04001                                                                      4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  4/16/2008 6:11:18 PM
        FileVersion: 1.6.1.14                                                                            4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          4/16/2008 6:11:18 PM
        FileVersion: 1.2.3                                                                               4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    4/16/2008 6:11:18 PM
        FileVersion: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)                                            4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
                                                                                                         4/16/2008 6:11:18 PM
    Initialization status: "Registering update wrapper"                                                  4/16/2008 6:11:18 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         4/16/2008 6:11:18 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       4/16/2008 6:11:18 PM
    Initialization status: "Constructing data center browser"                                            4/16/2008 6:11:18 PM
    Initialization status: "Constructing alert service"                                                  4/16/2008 6:11:19 PM
    Initialization status: "Constructing configuration service"                                          4/16/2008 6:11:19 PM
    Initialization status: "Constructing authentication service"                                         4/16/2008 6:11:19 PM
    Initialization status: "Constructing update service"                                                 4/16/2008 6:11:19 PM
    Initialization status: "Constructing UI manager"                                                     4/16/2008 6:11:19 PM
    Initialization status: "Constructing phase engine"                                                   4/16/2008 6:11:19 PM
    autoPatchTimer interval: 14400000                                                                    4/16/2008 6:11:19 PM
    Initialization status: "Getting data centers"                                                        4/16/2008 6:11:19 PM
    Current Data Center: DDO                                                                             4/16/2008 6:11:20 PM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          4/16/2008 6:11:20 PM
                                                                                                         4/16/2008 6:11:20 PM
    World status servers:                                                                                4/16/2008 6:11:20 PM
        Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89                              4/16/2008 6:11:20 PM
        Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65                              4/16/2008 6:11:20 PM
        Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52                             4/16/2008 6:11:20 PM
        Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169                         4/16/2008 6:11:20 PM
        Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189                           4/16/2008 6:11:20 PM
                                                                                                         4/16/2008 6:11:20 PM
    Initialization status: "Getting remote configuration"                                                4/16/2008 6:11:20 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              4/16/2008 6:11:20 PM
    Configuration.AppSettings:                                                                           4/16/2008 6:11:21 PM
        LauncherConfig.DateTime=04/19/07 12:00 PM                                                        4/16/2008 6:11:21 PM
        LauncherConfig.RefreshFrequency=15                                                               4/16/2008 6:11:21 PM
        GameName=DDO                                                                                     4/16/2008 6:11:21 PM
        Patching.ProductCode=DDO                                                                         4/16/2008 6:11:21 PM
        GameClient.Filename=dndclient.exe                                                                4/16/2008 6:11:21 PM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 4/16/2008 6:11:21 PM
        GameClient.ResetGraphicsArg= --safe                                                              4/16/2008 6:11:21 PM
        GameClient.AlwaysPatchHighRes=true                                                               4/16/2008 6:11:21 PM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   4/16/2008 6:11:21 PM
        GameClient.RequiredVersion=0                                                                     4/16/2008 6:11:21 PM
        GameClient.ForwardVersion=0                                                                      4/16/2008 6:11:21 PM
        URL.UpdateDownload=http://downloads.turbine.com                                                  4/16/2008 6:11:21 PM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   4/16/2008 6:11:21 PM
        URL.Support=http://www.ddo.com/support/                                                          4/16/2008 6:11:21 PM
        URL.Home=http://www.ddo.com                                                                      4/16/2008 6:11:21 PM
        URL.Community=http://www.ddo.com                                                                 4/16/2008 6:11:21 PM
        URL.Account=https://myaccount.turbine.com                                                        4/16/2008 6:11:21 PM
        URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 4/16/2008 6:11:21 PM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 4/16/2008 6:11:21 PM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       4/16/2008 6:11:21 PM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 4/16/2008 6:11:21 PM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 4/16/2008 6:11:21 PM
        Activate.Account.BuyNow=false                                                                    4/16/2008 6:11:21 PM
        Threshold.Account.DaysLeft=35                                                                    4/16/2008 6:11:21 PM
        Activate.Account.DaysLeft=true                                                                   4/16/2008 6:11:21 PM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   4/16/2008 6:11:21 PM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             4/16/2008 6:11:21 PM
        URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 4/16/2008 6:11:21 PM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         4/16/2008 6:11:21 PM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       4/16/2008 6:11:21 PM
        URL.LogoButton1=http://www.atari.com                                                             4/16/2008 6:11:21 PM
        URL.LogoButton2=http://www.hasbro.com                                                            4/16/2008 6:11:21 PM
        URL.LogoButton3=http://www.wizards.com                                                           4/16/2008 6:11:21 PM
        URL.LogoButton4=http://www.turbine.com                                                           4/16/2008 6:11:21 PM
        WorldUpdateRate=1                                                                                4/16/2008 6:11:21 PM
        PatchWindow=30                                                                                   4/16/2008 6:11:21 PM
        PatchConnectRetryInterval=1                                                                      4/16/2008 6:11:21 PM
        DisablePatch=false                                                                               4/16/2008 6:11:21 PM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   4/16/2008 6:11:21 PM
        TrialTokenList=StormreachGuest                                                                   4/16/2008 6:11:21 PM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               4/16/2008 6:11:21 PM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       4/16/2008 6:11:21 PM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  4/16/2008 6:11:21 PM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 4/16/2008 6:11:21 PM
                                                                                                         4/16/2008 6:11:21 PM
    autoPatchTimer.Enabled = True                                                                        4/16/2008 6:11:21 PM
    Initialization status: "Getting alerts and news"                                                     4/16/2008 6:11:21 PM
    Initialization status: "Opening main form"                                                           4/16/2008 6:11:21 PM
                                                                                                         4/16/2008 6:11:22 PM
    *** Data Center Error                                                                                4/16/2008 6:11:22 PM
                                                                                                         4/16/2008 6:11:22 PM
    An error occurred while communicating with the data cetner. 
    For more details, click "Details". For support online, click "Help". [ERROR 30000] 4/16/2008 6:11:22 PM
                                                                                                         4/16/2008 6:11:22 PM
    System.ArgumentException: Font 'Arial Unicode MS' doesn't support style 'Regular'.
       at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
       at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
       at System.Windows.Forms.Control.Invoke(Delegate method)
       at com.turbine.launcher.Launcher.Configuration_AppSettingsReadyComplete(Object sender, EventArgs e)
       at com.turbine.launcher.Services.AppSettingsReadyCompleteEventHandler.Invoke(Object sender, EventArgs e)
       at com.turbine.launcher.Services.Configuration.datacenterBrowser_GotDataCenters(Object sender, SuccessMessageEventArgs e)
       at com.turbine.launcher.Services.GotDataCentersEventHandler.Invoke(Object sender, SuccessMessageEventArgs e)
       at com.turbine.launcher.Launcher.datacenterBrowser_GotDataCentersBase(Object sender, SuccessMessageEventArgs e)
       at com.turbine.launcher.Services.DataCenterBrowser.EndGetDatacenters(IAsyncResult ar) 4/16/2008 6:11:22 PM
                                                                                                         4/16/2008 6:11:22 PM
                                                                                                         4/16/2008 6:11:29 PM
    *** Success                                                                                          4/16/2008 6:11:29 PM
                                                                                                         4/16/2008 6:11:29 PM
    The launcher error report has been copied to the clipboard.                                          4/16/2008 6:11:29 PM
                                                                                                         4/16/2008 6:11:29 PM
    ---------------------------------------------------------------------
    End of log file
    Last edited by bressadarkhoof; 04-16-2008 at 06:20 PM. Reason: Clarification.

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