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Thread: Cant log in :(

  1. #1
    Community Member Ragemage's Avatar
    Join Date
    Apr 2008
    Posts
    47

    Exclamation Cant log in :(

    Hello support, hello players!

    I have been playing ddo since the closed beta in europe but now im tired of it and want to restart in USA.

    I have installed the american client but i get the following error message if i try to start DDO:

    Agreement Configuration Error!

    AppSettings key "Eula.en-Gb.FilePath" is not defined in the Launcher remote configuration file.

    I would be happy about some help.

    Cheers,

    Ragemage

  2. #2
    Community Member
    Join Date
    Apr 2008
    Posts
    2

    Default

    Yeah, I just downloaded the game today and am getting the exact same error.

  3. #3
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    If you got this error after using the european client you will need to reinstall the us client then delete all turbine files in my documents>ddo as well as the hidden files and folders in C:\Documents and Settings\yourname\Local Settings\Application Data\Turbine\Dungeons and Dragons Online - this folder most likely contains the xml for the european servers.

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