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  1. #1
    Community Member
    Join Date
    Jun 2006
    Posts
    0

    Default How long does it take for a referral to be sent?

    I was trying to send a referral to my wife so we can have an account for her too, but the referral hasn't shown up in her email. Do you email only once per 24hrs or something? I would just get her a trial key from the "free trail" page, but i'm guessing that would not allow me to get credit for the referral...

  2. #2
    Developer Yeti's Avatar
    Join Date
    Feb 2006
    Posts
    356

    Default

    While different email clients/services can differ, the email should be fairly quick for the referral. Make sure she checks her junk and spam mail folders as these messages can often be filtered by general type rules.

    If you are still unable to find the email, you can contact our Account Management team directly for assistance. Their contact options are available at: http://support.turbine.com (click on the DDO image, then Account Management) As they are not open on the weekend, you may want to try the telephone or live chat option if you want to have the account created for the weekend.

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