Page 3 of 4 FirstFirst 1234 LastLast
Results 41 to 60 of 80
  1. 03-05-2008, 04:16 PM #41
    Turbinus
    Turbinus is offline
    Community Member Turbinus's Avatar
    Join Date
    Dec 2007
    Posts
    65

    Default

    Hello everyone,

    If you've sent an email but you're still experiencing the "cleaning up old connections" issue, please try to login again after 6:00 PM EST. We're going to run the fix on our end again. We apologize for the delay, we're working to get you all back in game ASAP.

    -Turbinus
    Reply With Quote Reply With Quote
  2. 03-05-2008, 05:24 PM #42
    Harncw
    Harncw is offline
    Community Member Harncw's Avatar
    Join Date
    Jun 2006
    Posts
    758

    Default

    fixed it for me! hopefully the other people too

    thanks!

    now I can go back to trolling stormreach instead of here
    /TELL Tackilack ~ Tackalack ~ Taq ~ Heartattack ~ Scrooge
    Reply With Quote Reply With Quote
  3. 03-05-2008, 09:19 PM #43
    G_Lich
    G_Lich is offline
    Community Member G_Lich's Avatar
    Join Date
    Dec 2006
    Posts
    420

    Default

    Sigh***

    Got the same thing, and the event is going on... all my friends are nabbing loot and trying to not die in the laggiest servers a game has ever seen because people keep hopping servers when a mob spawns (how about constant mobs in all instances instead of long lulls where people get bored and hop around).

    Please help soon. I've given up on tonight and really don't think I want to come back for the main event, just want to do shroud.
    Reply With Quote Reply With Quote
  4. 03-05-2008, 09:26 PM #44
    samho
    samho is offline
    Community Member samho's Avatar
    Join Date
    Feb 2006
    Posts
    1,145

    Default

    My ticket # was 112100, which is on Ghallanda
    [ Fernia / Ghallanda ]
    -- Role of the Combat Cleric : We fight for our party's survival --
    Reply With Quote Reply With Quote
  5. 03-05-2008, 09:27 PM #45
    Kreaper
    Kreaper is offline
    Community Member Kreaper's Avatar
    Join Date
    Mar 2006
    Posts
    1,111

    Default

    Same here. I got kicked from the game due to the lag and now I am having this same issue. Some celebration.
    Reply With Quote Reply With Quote
  6. 03-05-2008, 09:29 PM #46
    DGK2000
    DGK2000 is offline
    Community Member
    Join Date
    Mar 2006
    Posts
    37

    Default

    Got kicked on Argo due to lag in an instance, now constantly cant find the logon server. Refreshed my ip and such, still not able to connect.
    Reply With Quote Reply With Quote
  7. 03-05-2008, 09:30 PM #47
    atsgrizz
    atsgrizz is offline
    Community Member atsgrizz's Avatar
    Join Date
    Jul 2006
    Posts
    8

    Default

    Same problem here. Got kicked from Khyber and now i just get "Cleaning up old connection".
    Reply With Quote Reply With Quote
  8. 03-05-2008, 09:32 PM #48
    Lee4416
    Lee4416 is offline
    Community Member Lee4416's Avatar
    Join Date
    Mar 2006
    Posts
    42

    Default

    same here - cleaning old connection

    appologies to Qumil whose group i just joined...
    Reply With Quote Reply With Quote
  9. 03-06-2008, 03:31 AM #49
    samho
    samho is offline
    Community Member samho's Avatar
    Join Date
    Feb 2006
    Posts
    1,145

    Default

    Was there's any update after couple hours? Since unfortunately, I'm still unable to login in Ghallanda
    [ Fernia / Ghallanda ]
    -- Role of the Combat Cleric : We fight for our party's survival --
    Reply With Quote Reply With Quote
  10. 03-06-2008, 05:18 AM #50
    Lee4416
    Lee4416 is offline
    Community Member Lee4416's Avatar
    Join Date
    Mar 2006
    Posts
    42

    Default been quite a few hours now...

    are the Tech Support guys in yet?

    GM's ingame refer me to Tech support website (which I dutifully completed)

    no reply back as yet
    Reply With Quote Reply With Quote
  11. 03-06-2008, 07:58 AM #51
    samho
    samho is offline
    Community Member samho's Avatar
    Join Date
    Feb 2006
    Posts
    1,145

    Default

    Some update would be appreciated... Since it's 11 hours or so for me and from what I've read across the forum, some people already encounter this issue for days. Are we going to miss the whole Two Year Anniversary event at all ?
    [ Fernia / Ghallanda ]
    -- Role of the Combat Cleric : We fight for our party's survival --
    Reply With Quote Reply With Quote
  12. 03-06-2008, 08:51 AM #52
    Kreaper
    Kreaper is offline
    Community Member Kreaper's Avatar
    Join Date
    Mar 2006
    Posts
    1,111

    Default

    Quote Originally Posted by Lee4416 View Post
    are the Tech Support guys in yet?

    GM's ingame refer me to Tech support website (which I dutifully completed)

    no reply back as yet
    No. They don't get in until 12:00...
    Reply With Quote Reply With Quote
  13. 03-06-2008, 04:29 PM #53
    G_Lich
    G_Lich is offline
    Community Member G_Lich's Avatar
    Join Date
    Dec 2006
    Posts
    420

    Default

    The main concensus is that a GM on a different server than your own can fix the issue quickly...

    Just be prepared to wait a couple hours for a response, i've gotten 2 tickets closed and I waited a good 45 minutes on each, nothing. When I come back the ticket is closed. Trying again on argonessen (home server = ghallanda)
    Reply With Quote Reply With Quote
  14. 03-06-2008, 04:42 PM #54
    Lee4416
    Lee4416 is offline
    Community Member Lee4416's Avatar
    Join Date
    Mar 2006
    Posts
    42

    Default

    I tried that... as per previous eperiences with the mod4 lagfest... logged into Argo on old character and spoke with a GM who could do nothing but instead referred me to tech support website so I could be ignored there...
    Reply With Quote Reply With Quote
  15. 03-06-2008, 04:45 PM #55
    G_Lich
    G_Lich is offline
    Community Member G_Lich's Avatar
    Join Date
    Dec 2006
    Posts
    420

    Default

    WHAT!? no wonder i get no replys from GM's.

    So what do we do now?
    Reply With Quote Reply With Quote
  16. 03-06-2008, 04:59 PM #56
    Altumus
    Altumus is offline
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    If you still have not sent your account name and server to us via the support forum at support.turbine.com please do so and then try logging in after non (EST) tomorrow. There is a fix going in tomorrow morning.
    Reply With Quote Reply With Quote
  17. 03-06-2008, 05:32 PM #57
    Kreaper
    Kreaper is offline
    Community Member Kreaper's Avatar
    Join Date
    Mar 2006
    Posts
    1,111

    Default

    Uh, shouldn't that be announced so everyone know the servers will be down?

    Either way, thanks for letting us know! Now I am no longer a mushroom. I feel more like a sunflower! I have been enlightened!
    Reply With Quote Reply With Quote
  18. 03-06-2008, 05:51 PM #58
    G_Lich
    G_Lich is offline
    Community Member G_Lich's Avatar
    Join Date
    Dec 2006
    Posts
    420

    Default

    Is +XP going to be extended? i'm missing out on the 25% and tonight was lowbie night I can't play w/ my friends.
    Reply With Quote Reply With Quote
  19. 03-06-2008, 06:02 PM #59
    Silthe
    Silthe is offline
    Quality Assurance Silthe's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default

    We're trying a new fix tomorrow morning for those people who are still affected. You need to e-mail technical support with your account name and server affected before we can fix you. The servers will not be coming down for this. In-Game GM's cannot help you with this. This is NOT the same problem from last year and the fix is much harder (but we think we've figured it out now).

    Make sure you send tech support your account name and server affected via e-mail through support.turbine.com and we should have all those fixed before noon EST tomorrow.

    Sorry for the delay, but this issue has proven more ornery than previous similar ones.


    ~Silthe
    Reply With Quote Reply With Quote
  20. 03-06-2008, 08:34 PM #60
    Darigaazz
    Darigaazz is offline
    Community Member Darigaazz's Avatar
    Join Date
    Jun 2006
    Posts
    98

    Default

    /sigh im also stuck on.... cleaning up old connection on Khyber

    sent in my stuff on the tech support thing... Inquiry # 112362
    From Riedra to Khyber
    Darigaazz 13 pally/ 2 rogue, Raddikk 15 cleric, Rhamadarigaz 14 sorc, Darigazz 8 rogue/ 1 pally
    Reply With Quote Reply With Quote
Page 3 of 4 FirstFirst 1234 LastLast
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules

Privacy PolicyTerms of ServiceSupport

Dungeons & Dragons Online® interactive video game (c) 2017 Standing Stone Games LLC. All other elements (c) 2017 HASBRO, Inc. Standing Stone Games and the Standing Stone Games logo are trademarks or registered trademarks of Standing Stone Games LLC. Dungeons & Dragons Online and Wizards of the Coast and their respective logos are trademarks of Wizards of the Coast LLC and are used with permission. HASBRO and its logo are trademarks of HASBRO, Inc. and are used with permission.

This form's session has expired. You need to reload the page.

Reload