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  1. #1
    Community Member elric69's Avatar
    Join Date
    Mar 2008
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    3

    Default Issues with 2 accounts

    I tried to reactivate my old account and it wouldnt let me. Now I no longer have the characters I once had. I now have one inactive account and one active. Is there a way to get all of my characters back? or transfer them from my inactive account to my active one?

  2. #2
    Founder & Hero
    2016 DDO Players Council
    Uska's Avatar
    Join Date
    Jan 2006
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    0

    Default

    They dont have account to account transfers at this time. If you really want those old characters I would contact CS for help with activating that account. And if you only want one account decide which you want more and dont waste to much energy on the other.


    Beware the Sleepeater

  3. #3
    Community Member Phineasj's Avatar
    Join Date
    Oct 2006
    Posts
    28

    Default

    I guess this is as good to post this question, I was wondering if there was any way to just buy the promo code without having to download the game again? I have been playing for almost a year and a half ( and this is my first post )I have 4 characters at 1750 favor, and have 9 total. Therin lies the problem. I want to create a few new characters, without deleting any of my others. But I also dont want to download and install an additional 9-10 gigs on my drive. Is there any way to just buy the code, and use the existing game on my 'puter?

  4. #4
    Community Member Mad_Bombardier's Avatar
    Join Date
    Oct 2006
    Posts
    530

    Default

    Quote Originally Posted by Phineasj View Post
    I guess this is as good to post this question, I was wondering if there was any way to just buy the promo code without having to download the game again? I have been playing for almost a year and a half ( and this is my first post )I have 4 characters at 1750 favor, and have 9 total. Therin lies the problem. I want to create a few new characters, without deleting any of my others. But I also dont want to download and install an additional 9-10 gigs on my drive. Is there any way to just buy the code, and use the existing game on my 'puter?
    I'm not exactly sure what you're asking. But, you should be able to purchase/subscribe a new account (and thus 7 new character slots) using the digital download. You already have the game client installed, so should not need to download anything.

    Alternatively, you could create new characters on any of the other four servers using your existing account (we technically get 35 character slots for free across all 5 servers).

  5. #5
    Community Member
    Join Date
    May 2006
    Posts
    1,213

    Default

    Quote Originally Posted by Phineasj View Post
    I guess this is as good to post this question, I was wondering if there was any way to just buy the promo code without having to download the game again? I have been playing for almost a year and a half ( and this is my first post )I have 4 characters at 1750 favor, and have 9 total. Therin lies the problem. I want to create a few new characters, without deleting any of my others. But I also dont want to download and install an additional 9-10 gigs on my drive. Is there any way to just buy the code, and use the existing game on my 'puter?
    You do not have to do a separate install. One installation will run multiple accounts, just select which account you want to log into at the login screen.

    Now... can you make a second account without downloading? I think so. Buy the second copy of the game, then go to https://billing.turbine.com/index.php?page_id=29&billing[process]=2 to create a new account. Plug the created account info into your login screen and you should be good to go, I think.

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