unable to connect to the billing system

[gemineye]

Contents of log file C:\Documents and Settings\Gemineye\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128462712701718750.log
---------------------------------------------------------------------
Launcher execution begins: 1/31/2008 4:41:10 PM 1/31/2008 4:41:10 PM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 9372670 -invoker_pid 712 1/31/2008 4:41:10 PM
Administrator: True 1/31/2008 4:41:10 PM
UAC enabled: False 1/31/2008 4:41:10 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 1/31/2008 4:41:10 PM
Read user settings file. 1/31/2008 4:41:10 PM
Installed resources: 1/31/2008 4:41:10 PM
en en English "Select a Language" 1/31/2008 4:41:10 PM
1/31/2008 4:41:10 PM
Target culture: "en-US" 1/31/2008 4:41:10 PM
Looking for resources in "en-US" 1/31/2008 4:41:10 PM
Looking for resources in "en-GB" 1/31/2008 4:41:10 PM
Looking for resources in "en" 1/31/2008 4:41:10 PM
Final resource culture: "en" 1/31/2008 4:41:10 PM
1/31/2008 4:41:10 PM
Resources library: 1/31/2008 4:41:10 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 1/31/2008 4:41:10 PM
Comments: Resources and assembly imported from library 1/31/2008 4:41:10 PM
FileVersion: 1.3.2888.18282 1/31/2008 4:41:10 PM
AssemblyVersion: 1.3.2888.18282 1/31/2008 4:41:10 PM
BuildTime: 11/28/2007 10:09:24 AM Mountain Standard Time 1/31/2008 4:41:10 PM
1/31/2008 4:41:10 PM
ConfigurationSettings.AppSettings: 1/31/2008 4:41:10 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 1/31/2008 4:41:10 PM
DataCenter.GameName=DDO 1/31/2008 4:41:10 PM
DataCenter.DefaultCenter=DDO 1/31/2008 4:41:10 PM
Product.DocumentFolder=Dungeons and Dragons Online 1/31/2008 4:41:10 PM
Launcher.DocumentFolder=Launcher 1/31/2008 4:41:10 PM
1/31/2008 4:41:10 PM
Enter LoadPrivateFonts 1/31/2008 4:41:10 PM
FontFamily "Masoch Dirach" loaded. 1/31/2008 4:41:10 PM
Exit LoadPrivateFonts 1/31/2008 4:41:10 PM
Trying to load splash screen from the local directory... 1/31/2008 4:41:10 PM
No local splash screen image found. 1/31/2008 4:41:10 PM
1/31/2008 4:41:10 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:41:10 PM
System Information 1/31/2008 4:41:10 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:41:10 PM
Operating System: Microsoft Windows XP Home Edition (5.1.2600, Build 2600) Service Pack 2 1/31/2008 4:41:10 PM
Language: English (United States) 1/31/2008 4:41:10 PM
System Manufacturer: System manufacturer 1/31/2008 4:41:10 PM
System Model: System Product Name 1/31/2008 4:41:10 PM
BIOS: BIOS Date: 11/01/05 07:59:32 Ver: 08.00.10 1/31/2008 4:41:10 PM
Processor: GenuineIntel x86 Family 15 Model 4 Stepping 3 (3.01GHz) 1/31/2008 4:41:10 PM
Memory: 3071MB RAM 1/31/2008 4:41:10 PM
Page File: 616MB used, 3834MB available 1/31/2008 4:41:11 PM
Cipher strength: Min=40-bit, Max=128-bit 1/31/2008 4:41:11 PM
.NET CLR version: 1.1.4322.2407 () 1/31/2008 4:41:11 PM
Default Proxy Address: 1/31/2008 4:41:11 PM
BypassProxyOnLocal: False 1/31/2008 4:41:11 PM
BypassList: 1/31/2008 4:41:11 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
Initialization status: "Logging module version data" 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
Assemblies: 1/31/2008 4:41:11 PM
ModuleName: TurbineLauncher.exe 1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 1/31/2008 4:41:11 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 1/31/2008 4:41:11 PM
FileVersion: 1.3.12.8 1/31/2008 4:41:11 PM
AssemblyVersion: 1.3.2887.18999 1/31/2008 4:41:11 PM
BuildTime: 11/27/2007 10:33:18 AM Mountain Standard Time 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 1/31/2008 4:41:11 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 1/31/2008 4:41:11 PM
FileVersion: 1.3.12.8 1/31/2008 4:41:11 PM
AssemblyVersion: 1.3.2887.18954 1/31/2008 4:41:11 PM
BuildTime: 11/27/2007 10:31:48 AM Mountain Standard Time 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
Libraries: 1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 1/31/2008 4:41:11 PM
FileVersion: 1.1.0.0 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 1/31/2008 4:41:11 PM
FileVersion: 1.0.0.0 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 1/31/2008 4:41:11 PM
FileVersion: 1.1.0.0 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 1/31/2008 4:41:11 PM
FileVersion: 01,04,01,04001 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 1/31/2008 4:41:11 PM
FileVersion: 1, 3, 12, 8 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 1/31/2008 4:41:11 PM
FileVersion: 1.3.12.4 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 1/31/2008 4:41:11 PM
FileVersion: 01,04,01,04001 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 1/31/2008 4:41:11 PM
FileVersion: 1.6.1.14 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 1/31/2008 4:41:11 PM
FileVersion: 1.2.3 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
FileName: C:\WINDOWS\system32\schannel.dll 1/31/2008 4:41:11 PM
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
Initialization status: "Registering update wrapper" 1/31/2008 4:41:11 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0 1/31/2008 4:41:11 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 1/31/2008 4:41:11 PM
Initialization status: "Constructing data center browser" 1/31/2008 4:41:11 PM
Initialization status: "Constructing alert service" 1/31/2008 4:41:11 PM
Initialization status: "Constructing configuration service" 1/31/2008 4:41:11 PM
Initialization status: "Constructing authentication service" 1/31/2008 4:41:11 PM
Initialization status: "Constructing update service" 1/31/2008 4:41:11 PM
Initialization status: "Constructing UI manager" 1/31/2008 4:41:11 PM
Initialization status: "Constructing phase engine" 1/31/2008 4:41:11 PM
autoPatchTimer interval: 86400000 1/31/2008 4:41:11 PM
Initialization status: "Getting data centers" 1/31/2008 4:41:11 PM
Current Data Center: DDO 1/31/2008 4:41:11 PM
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
World status servers: 1/31/2008 4:41:11 PM
Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 1/31/2008 4:41:11 PM
Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 1/31/2008 4:41:11 PM
Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 1/31/2008 4:41:11 PM
Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 1/31/2008 4:41:11 PM
Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 1/31/2008 4:41:11 PM
1/31/2008 4:41:11 PM
Initialization status: "Getting remote configuration" 1/31/2008 4:41:11 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 1/31/2008 4:41:11 PM
Configuration.AppSettings: 1/31/2008 4:41:12 PM
LauncherConfig.DateTime=04/19/07 12:00 PM 1/31/2008 4:41:12 PM
LauncherConfig.RefreshFrequency=15 1/31/2008 4:41:12 PM
GameName=DDO 1/31/2008 4:41:12 PM
Patching.ProductCode=DDO 1/31/2008 4:41:12 PM
GameClient.Filename=dndclient.exe 1/31/2008 4:41:12 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/t...x?GameType=DDO --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 1/31/2008 4:41:12 PM
GameClient.ResetGraphicsArg= --safe 1/31/2008 4:41:12 PM
GameClient.AlwaysPatchHighRes=true 1/31/2008 4:41:12 PM
GameClient.HighResPatchArg= --HighResOutOfDate 1/31/2008 4:41:12 PM
GameClient.RequiredVersion=0 1/31/2008 4:41:12 PM
GameClient.ForwardVersion=0 1/31/2008 4:41:12 PM
URL.UpdateDownload=http://downloads.turbine.com 1/31/2008 4:41:12 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 1/31/2008 4:41:12 PM
URL.Support=http://www.ddo.com/support/ 1/31/2008 4:41:12 PM
URL.Home=http://www.ddo.com 1/31/2008 4:41:12 PM
URL.Community=http://www.ddo.com 1/31/2008 4:41:12 PM
URL.Account=https://myaccount.turbine.com 1/31/2008 4:41:12 PM
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 1/31/2008 4:41:12 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 1/31/2008 4:41:12 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 1/31/2008 4:41:12 PM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 1/31/2008 4:41:12 PM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 1/31/2008 4:41:12 PM
Activate.Account.BuyNow=false 1/31/2008 4:41:12 PM
Threshold.Account.DaysLeft=35 1/31/2008 4:41:12 PM
Activate.Account.DaysLeft=true 1/31/2008 4:41:12 PM
LauncherConfig.SubscriptionRefreshFrequency=60 1/31/2008 4:41:12 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 1/31/2008 4:41:12 PM
URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 1/31/2008 4:41:12 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 1/31/2008 4:41:12 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 1/31/2008 4:41:12 PM
URL.LogoButton1=http://www.atari.com 1/31/2008 4:41:12 PM
URL.LogoButton2=http://www.hasbro.com 1/31/2008 4:41:12 PM
URL.LogoButton3=http://www.wizards.com 1/31/2008 4:41:12 PM
URL.LogoButton4=http://www.turbine.com 1/31/2008 4:41:12 PM
WorldUpdateRate=1 1/31/2008 4:41:12 PM
PatchWindow=30 1/31/2008 4:41:12 PM
PatchConnectRetryInterval=1 1/31/2008 4:41:12 PM
DisablePatch=false 1/31/2008 4:41:12 PM
EmailAddress.Errors=LauncherErrors@turbine.com 1/31/2008 4:41:12 PM
TrialTokenList=StormreachGuest 1/31/2008 4:41:12 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 1/31/2008 4:41:12 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 1/31/2008 4:41:12 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 1/31/2008 4:41:12 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 1/31/2008 4:41:12 PM
1/31/2008 4:41:12 PM
Initialization status: "Getting alerts and news" 1/31/2008 4:41:12 PM
Initialization status: "Opening main form" 1/31/2008 4:41:12 PM
Trying to load main form background image from the local directory... 1/31/2008 4:41:13 PM
No main form background image found. Using default. 1/31/2008 4:41:13 PM
Length cannot be less than zero.
Parameter name: length 1/31/2008 4:41:15 PM
Transition to phase: UpdaterSelectControl 1/31/2008 4:41:15 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 1/31/2008 4:41:15 PM
Transition to phase: PatchStatusControl 1/31/2008 4:41:16 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 1/31/2008 4:41:16 PM
Connect: Waiting 1/31/2008 4:41:16 PM
Connect: Done 1/31/2008 4:41:16 PM
Examine Programs: Waiting 1/31/2008 4:41:16 PM
Examine Programs: Done 1/31/2008 4:41:17 PM
Update Programs: Done 1/31/2008 4:41:17 PM
Examine Game Data: Waiting 1/31/2008 4:41:17 PM
Examine Game Data: Done 1/31/2008 4:41:17 PM
Update Game Data: Done 1/31/2008 4:41:17 PM
Disconnect: Done 1/31/2008 4:41:17 PM
Patching complete. Peak throughput: 0.00 KB/sec 1/31/2008 4:41:17 PM
Total downloaded file patch: 0 bytes 1/31/2008 4:41:17 PM
Total downloaded dat patch: 0 bytes 1/31/2008 4:41:17 PM
Raising PatchComplete event... 1/31/2008 4:41:17 PM
Setting current version in registry... 1/31/2008 4:41:17 PM
Game client applied version stored: 0 1/31/2008 4:41:17 PM
Game client forward version stored: 0 1/31/2008 4:41:17 PM
Transition to phase: AuthenticationControl 1/31/2008 4:41:17 PM
...PatchComplete events finished 1/31/2008 4:41:17 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:41:22 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:41:52 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:41:52 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:41:52 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:42:23 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:42:23 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:42:23 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:42:53 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:42:53 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:42:53 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:43:23 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:43:23 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:43:23 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:43:53 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:43:53 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:43:53 PM
Launcher.authenticator.Status: BillingSystemError 1/31/2008 4:44:24 PM
Launcher.authenticator.LastException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo) 1/31/2008 4:44:24 PM
1/31/2008 4:44:24 PM
*** Login Error 1/31/2008 4:44:24 PM
1/31/2008 4:44:24 PM
An error occurred while trying to access the billing system. Please try again. 1/31/2008 4:44:24 PM
1/31/2008 4:44:24 PM
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Unable to get a connection to Total-e, monitor timed out!
at AccountManagement.Accounts.Authenticate(String username, String password, String additionalInfo)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 1/31/2008 4:44:24 PM
1/31/2008 4:44:24 PM
---------------------------------------------------------------------
End of log file

[gemineye]

Contents of log file C:\Documents and Settings\Gemineye\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128462718225781250.log
---------------------------------------------------------------------
Launcher execution begins: 1/31/2008 4:50:22 PM 1/31/2008 4:50:22 PM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 131928 -invoker_pid 1992 1/31/2008 4:50:22 PM
Administrator: True 1/31/2008 4:50:22 PM
UAC enabled: False 1/31/2008 4:50:22 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 1/31/2008 4:50:22 PM
Read user settings file. 1/31/2008 4:50:22 PM
Installed resources: 1/31/2008 4:50:22 PM
en en English "Select a Language" 1/31/2008 4:50:22 PM
1/31/2008 4:50:22 PM
Target culture: "en-US" 1/31/2008 4:50:22 PM
Looking for resources in "en-US" 1/31/2008 4:50:22 PM
Looking for resources in "en-GB" 1/31/2008 4:50:22 PM
Looking for resources in "en" 1/31/2008 4:50:22 PM
Final resource culture: "en" 1/31/2008 4:50:22 PM
1/31/2008 4:50:22 PM
Resources library: 1/31/2008 4:50:22 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 1/31/2008 4:50:22 PM
Comments: Resources and assembly imported from library 1/31/2008 4:50:22 PM
FileVersion: 1.3.2888.18282 1/31/2008 4:50:22 PM
AssemblyVersion: 1.3.2888.18282 1/31/2008 4:50:22 PM
BuildTime: 11/28/2007 10:09:24 AM Mountain Standard Time 1/31/2008 4:50:22 PM
1/31/2008 4:50:22 PM
ConfigurationSettings.AppSettings: 1/31/2008 4:50:22 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 1/31/2008 4:50:22 PM
DataCenter.GameName=DDO 1/31/2008 4:50:22 PM
DataCenter.DefaultCenter=DDO 1/31/2008 4:50:22 PM
Product.DocumentFolder=Dungeons and Dragons Online 1/31/2008 4:50:22 PM
Launcher.DocumentFolder=Launcher 1/31/2008 4:50:22 PM
1/31/2008 4:50:22 PM
Enter LoadPrivateFonts 1/31/2008 4:50:22 PM
FontFamily "Masoch Dirach" loaded. 1/31/2008 4:50:22 PM
Exit LoadPrivateFonts 1/31/2008 4:50:22 PM
Trying to load splash screen from the local directory... 1/31/2008 4:50:22 PM
No local splash screen image found. 1/31/2008 4:50:22 PM
1/31/2008 4:50:23 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:50:23 PM
System Information 1/31/2008 4:50:23 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:50:23 PM
Operating System: Microsoft Windows XP Home Edition (5.1.2600, Build 2600) Service Pack 2 1/31/2008 4:50:23 PM
Language: English (United States) 1/31/2008 4:50:23 PM
System Manufacturer: System manufacturer 1/31/2008 4:50:23 PM
System Model: System Product Name 1/31/2008 4:50:23 PM
BIOS: BIOS Date: 11/01/05 07:59:32 Ver: 08.00.10 1/31/2008 4:50:23 PM
Processor: GenuineIntel x86 Family 15 Model 4 Stepping 3 (3.01GHz) 1/31/2008 4:50:23 PM
Memory: 3071MB RAM 1/31/2008 4:50:23 PM
Page File: 462MB used, 3988MB available 1/31/2008 4:50:23 PM
Cipher strength: Min=40-bit, Max=128-bit 1/31/2008 4:50:23 PM
.NET CLR version: 1.1.4322.2407 () 1/31/2008 4:50:23 PM
Default Proxy Address: 1/31/2008 4:50:23 PM
BypassProxyOnLocal: False 1/31/2008 4:50:23 PM
BypassList: 1/31/2008 4:50:23 PM
--------------------------------------------------------------------------------------------------- 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
Initialization status: "Logging module version data" 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
Assemblies: 1/31/2008 4:50:23 PM
ModuleName: TurbineLauncher.exe 1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 1/31/2008 4:50:23 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 1/31/2008 4:50:23 PM
FileVersion: 1.3.12.8 1/31/2008 4:50:23 PM
AssemblyVersion: 1.3.2887.18999 1/31/2008 4:50:23 PM
BuildTime: 11/27/2007 10:33:18 AM Mountain Standard Time 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 1/31/2008 4:50:23 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 1/31/2008 4:50:23 PM
FileVersion: 1.3.12.8 1/31/2008 4:50:23 PM
AssemblyVersion: 1.3.2887.18954 1/31/2008 4:50:23 PM
BuildTime: 11/27/2007 10:31:48 AM Mountain Standard Time 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
Libraries: 1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 1/31/2008 4:50:23 PM
FileVersion: 1.1.0.0 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 1/31/2008 4:50:23 PM
FileVersion: 1.0.0.0 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 1/31/2008 4:50:23 PM
FileVersion: 1.1.0.0 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 1/31/2008 4:50:23 PM
FileVersion: 01,04,01,04001 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 1/31/2008 4:50:23 PM
FileVersion: 1, 3, 12, 8 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 1/31/2008 4:50:23 PM
FileVersion: 1.3.12.4 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 1/31/2008 4:50:23 PM
FileVersion: 01,04,01,04001 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 1/31/2008 4:50:23 PM
FileVersion: 1.6.1.14 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 1/31/2008 4:50:23 PM
FileVersion: 1.2.3 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
FileName: C:\WINDOWS\system32\schannel.dll 1/31/2008 4:50:23 PM
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
1/31/2008 4:50:23 PM
Initialization status: "Registering update wrapper" 1/31/2008 4:50:23 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0 1/31/2008 4:50:24 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 1/31/2008 4:50:24 PM
Initialization status: "Constructing data center browser" 1/31/2008 4:50:24 PM
Initialization status: "Constructing alert service" 1/31/2008 4:50:25 PM
Initialization status: "Constructing configuration service" 1/31/2008 4:50:25 PM
Initialization status: "Constructing authentication service" 1/31/2008 4:50:25 PM
Initialization status: "Constructing update service" 1/31/2008 4:50:25 PM
Initialization status: "Constructing UI manager" 1/31/2008 4:50:25 PM
Initialization status: "Constructing phase engine" 1/31/2008 4:50:25 PM
autoPatchTimer interval: 86400000 1/31/2008 4:50:25 PM
Initialization status: "Getting data centers" 1/31/2008 4:50:25 PM
Current Data Center: DDO 1/31/2008 4:50:25 PM
AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:25 PM
1/31/2008 4:50:25 PM
World status servers: 1/31/2008 4:50:25 PM
Sarlona @ http://launcher.turbine.com/serverin...s=12.130.63.89 1/31/2008 4:50:25 PM
Khyber @ http://launcher.turbine.com/serverin...=206.17.109.65 1/31/2008 4:50:25 PM
Thelanis @ http://launcher.turbine.com/serverin...s=12.130.63.52 1/31/2008 4:50:25 PM
Argonnessen @ http://launcher.turbine.com/serverin...=12.130.63.169 1/31/2008 4:50:25 PM
Ghallanda @ http://launcher.turbine.com/serverin...=12.130.63.189 1/31/2008 4:50:25 PM
1/31/2008 4:50:25 PM
Initialization status: "Getting remote configuration" 1/31/2008 4:50:25 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 1/31/2008 4:50:25 PM
Configuration.AppSettings: 1/31/2008 4:50:26 PM
LauncherConfig.DateTime=04/19/07 12:00 PM 1/31/2008 4:50:26 PM
LauncherConfig.RefreshFrequency=15 1/31/2008 4:50:26 PM
GameName=DDO 1/31/2008 4:50:26 PM
Patching.ProductCode=DDO 1/31/2008 4:50:26 PM
GameClient.Filename=dndclient.exe 1/31/2008 4:50:26 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/t...x?GameType=DDO --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 1/31/2008 4:50:26 PM
GameClient.ResetGraphicsArg= --safe 1/31/2008 4:50:26 PM
GameClient.AlwaysPatchHighRes=true 1/31/2008 4:50:26 PM
GameClient.HighResPatchArg= --HighResOutOfDate 1/31/2008 4:50:26 PM
GameClient.RequiredVersion=0 1/31/2008 4:50:26 PM
GameClient.ForwardVersion=0 1/31/2008 4:50:26 PM
URL.UpdateDownload=http://downloads.turbine.com 1/31/2008 4:50:26 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 1/31/2008 4:50:26 PM
URL.Support=http://www.ddo.com/support/ 1/31/2008 4:50:26 PM
URL.Home=http://www.ddo.com 1/31/2008 4:50:26 PM
URL.Community=http://www.ddo.com 1/31/2008 4:50:26 PM
URL.Account=https://myaccount.turbine.com 1/31/2008 4:50:26 PM
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 1/31/2008 4:50:26 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 1/31/2008 4:50:26 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 1/31/2008 4:50:26 PM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 1/31/2008 4:50:26 PM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 1/31/2008 4:50:26 PM
Activate.Account.BuyNow=false 1/31/2008 4:50:26 PM
Threshold.Account.DaysLeft=35 1/31/2008 4:50:26 PM
Activate.Account.DaysLeft=true 1/31/2008 4:50:26 PM
LauncherConfig.SubscriptionRefreshFrequency=60 1/31/2008 4:50:26 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 1/31/2008 4:50:26 PM
URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 1/31/2008 4:50:26 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 1/31/2008 4:50:26 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 1/31/2008 4:50:26 PM
URL.LogoButton1=http://www.atari.com 1/31/2008 4:50:26 PM
URL.LogoButton2=http://www.hasbro.com 1/31/2008 4:50:26 PM
URL.LogoButton3=http://www.wizards.com 1/31/2008 4:50:26 PM
URL.LogoButton4=http://www.turbine.com 1/31/2008 4:50:26 PM
WorldUpdateRate=1 1/31/2008 4:50:26 PM
PatchWindow=30 1/31/2008 4:50:26 PM
PatchConnectRetryInterval=1 1/31/2008 4:50:26 PM
DisablePatch=false 1/31/2008 4:50:26 PM
EmailAddress.Errors=LauncherErrors@turbine.com 1/31/2008 4:50:26 PM
TrialTokenList=StormreachGuest 1/31/2008 4:50:26 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 1/31/2008 4:50:26 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 1/31/2008 4:50:26 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 1/31/2008 4:50:26 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 1/31/2008 4:50:26 PM
1/31/2008 4:50:26 PM
Initialization status: "Getting alerts and news" 1/31/2008 4:50:26 PM
Initialization status: "Opening main form" 1/31/2008 4:50:26 PM
Trying to load main form background image from the local directory... 1/31/2008 4:50:27 PM
No main form background image found. Using default. 1/31/2008 4:50:27 PM
Length cannot be less than zero.
Parameter name: length 1/31/2008 4:50:31 PM
Transition to phase: UpdaterSelectControl 1/31/2008 4:50:31 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 1/31/2008 4:50:31 PM
Transition to phase: PatchStatusControl 1/31/2008 4:50:32 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 1/31/2008 4:50:32 PM
Connect: Waiting 1/31/2008 4:50:32 PM
Connect: Done 1/31/2008 4:50:33 PM
Examine Programs: Waiting 1/31/2008 4:50:33 PM
Examine Programs: Done 1/31/2008 4:50:33 PM
Update Programs: Done 1/31/2008 4:50:33 PM
Examine Game Data: Waiting 1/31/2008 4:50:33 PM
Examine Game Data: Done 1/31/2008 4:50:35 PM
Update Game Data: Done 1/31/2008 4:50:35 PM
Disconnect: Done 1/31/2008 4:50:35 PM
Patching complete. Peak throughput: 0.00 KB/sec 1/31/2008 4:50:35 PM
Total downloaded file patch: 0 bytes 1/31/2008 4:50:35 PM
Total downloaded dat patch: 0 bytes 1/31/2008 4:50:35 PM
Raising PatchComplete event... 1/31/2008 4:50:35 PM
Setting current version in registry... 1/31/2008 4:50:35 PM
Game client applied version stored: 0 1/31/2008 4:50:35 PM
Game client forward version stored: 0 1/31/2008 4:50:35 PM
Transition to phase: AuthenticationControl 1/31/2008 4:50:35 PM
...PatchComplete events finished 1/31/2008 4:50:35 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:38 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:57 PM
Launcher.authenticator.LastException: The underlying connection was closed: Could not establish secure channel for SSL/TLS. 1/31/2008 4:50:57 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:57 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:57 PM
Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:57 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:57 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:58 PM
Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:58 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:58 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:58 PM
Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:58 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:58 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:58 PM
Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:58 PM
gls url: https://gls.ddo.com/GLS.AuthServer/Service.asmx 1/31/2008 4:50:58 PM
Launcher.authenticator.Status: Exception 1/31/2008 4:50:58 PM
Launcher.authenticator.LastException: The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:58 PM
1/31/2008 4:50:59 PM
*** Login Server Error 1/31/2008 4:50:59 PM
1/31/2008 4:50:59 PM
The following web error occurred while trying to access
"https://gls.ddo.com/GLS.AuthServer/Service.asmx":

The request failed with HTTP status 503: Service Unavailable. 1/31/2008 4:50:59 PM
1/31/2008 4:50:59 PM
System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 1/31/2008 4:50:59 PM
1/31/2008 4:50:59 PM
---------------------------------------------------------------------
End of log file

[gemineye]

seems to be working now

[Yeti]

There was a temporary issue today. Should be resolved, as you posted.