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  1. #1
    Founder Hypnos's Avatar
    Join Date
    Feb 2006
    Posts
    113

    Default Update Game Data 0% (1/0)

    So I used the pre-patch downloader to update my files, then tried to execute the launcher.

    It succesfully updated itself.
    Shut Down.
    Restarted.
    Commenced Installed 881 files.
    Hung at Update Game Data 63% (561/881)...closed...reopened...
    Hung at Update Game Data 33% (109/321)...closed...reopened...
    Hung at Update Game Data 65% (140/213)...closed...reopened...
    Hung at Update Game Data 8% (7/74) ...closed...reopened...
    Hung at Update Game Data 72% (50/68) ...closed...reopened...
    Hung at Update Game Data 94% (19/19) ...closed...reopened...
    Hangs at Update Game Data 0% (0/1) does this repeatedly now.

    If I attempt to rerun the pre-patch downloader...same thing again but not the launcher update (that's how I got the numbers)
    If I use my backup folder then the entire process starts again from the launcher update then the game data update.

    What's the dealio?

    I still have one file left in my C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\bindat folder. And that is:
    client_map_1.dat-767

    It seems this client map dat file doesn't want to install. Any possible help?

    Hope I included everything you need to know for an easy solution.

    Thanks in advance,

    Hypnos
    "Never pay Leapfrog with a Unicorn."
    -Ankh - 7 Human Wiz
    -Judicator - 9/1/2 Drow Pally/Fighter/Rogue
    -Bruhn - 12 Dwarven Barbarian

  2. #2
    Developer Yeti's Avatar
    Join Date
    Feb 2006
    Posts
    356

    Default

    Please post your latest launcher log.

  3. #3
    Founder Hypnos's Avatar
    Join Date
    Feb 2006
    Posts
    113

    Default Launcher Log

    Here's my Launcher Log, You can see it hang at "Updating Game Data."

    One thing of note. I have the game installed on Drive E. I don't think that should matter, but there it is. And also I was playing several days ago with this setup with no problems. So something happend with the pre-patch install > logon process to cause this.

    Code:
    Launcher execution begins: 2/1/2008 8:15:54 AM                                                       2/1/2008 8:15:54 AM
    Command line: "E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 263324 -invoker_pid 3160   2/1/2008 8:15:54 AM
    Administrator: True                                                                                  2/1/2008 8:15:54 AM
    UAC enabled: False                                                                                   2/1/2008 8:15:54 AM
    Mutex Created: "E:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 2/1/2008 8:15:54 AM
    Read user settings file.                                                                             2/1/2008 8:15:54 AM
    Installed resources:                                                                                 2/1/2008 8:15:54 AM
        en      en English "Select a Language"                                                           2/1/2008 8:15:54 AM
                                                                                                         2/1/2008 8:15:54 AM
    Target culture: "en-US"                                                                              2/1/2008 8:15:54 AM
    Looking for resources in "en-US"                                                                     2/1/2008 8:15:54 AM
    Looking for resources in "en-GB"                                                                     2/1/2008 8:15:54 AM
    Looking for resources in "en"                                                                        2/1/2008 8:15:54 AM
    Final resource culture: "en"                                                                         2/1/2008 8:15:54 AM
                                                                                                         2/1/2008 8:15:54 AM
    Resources library:                                                                                   2/1/2008 8:15:54 AM
        FileName:        E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 2/1/2008 8:15:54 AM
        Comments:        Resources and assembly imported from library                                    2/1/2008 8:15:54 AM
        FileVersion:     1.3.2888.18282                                                                  2/1/2008 8:15:54 AM
        AssemblyVersion: 1.3.2888.18282                                                                  2/1/2008 8:15:54 AM
        BuildTime:       11/28/2007 10:09:24 AM Eastern Standard Time                                    2/1/2008 8:15:54 AM
                                                                                                         2/1/2008 8:15:54 AM
    ConfigurationSettings.AppSettings:                                                                   2/1/2008 8:15:54 AM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              2/1/2008 8:15:54 AM
        DataCenter.GameName=DDO                                                                          2/1/2008 8:15:54 AM
        DataCenter.DefaultCenter=DDO                                                                     2/1/2008 8:15:54 AM
        Product.DocumentFolder=Dungeons and Dragons Online                                               2/1/2008 8:15:54 AM
        Launcher.DocumentFolder=Launcher                                                                 2/1/2008 8:15:54 AM
                                                                                                         2/1/2008 8:15:54 AM
    Enter LoadPrivateFonts                                                                               2/1/2008 8:15:54 AM
        FontFamily "Masoch Dirach" loaded.                                                               2/1/2008 8:15:54 AM
    Exit LoadPrivateFonts                                                                                2/1/2008 8:15:54 AM
    Trying to load splash screen from the local directory...                                             2/1/2008 8:15:54 AM
    No local splash screen image found.                                                                  2/1/2008 8:15:54 AM
                                                                                                         2/1/2008 8:15:55 AM
    ---------------------------------------------------------------------------------------------------  2/1/2008 8:15:55 AM
                                            System Information                                           2/1/2008 8:15:55 AM
    ---------------------------------------------------------------------------------------------------  2/1/2008 8:15:55 AM
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2       2/1/2008 8:15:55 AM
                 Language: English (United States)                                                       2/1/2008 8:15:55 AM
      System Manufacturer: System manufacturer                                                           2/1/2008 8:15:55 AM
             System Model: System Product Name                                                           2/1/2008 8:15:55 AM
                     BIOS: Phoenix - AwardBIOS v6.00PG                                                   2/1/2008 8:15:55 AM
                Processor: AuthenticAMD x86 Family 15 Model 67 Stepping 3 (3.21GHz)                      2/1/2008 8:15:55 AM
                   Memory: 3582MB RAM                                                                    2/1/2008 8:15:55 AM
                Page File: 369MB used, 5094MB available                                                  2/1/2008 8:15:55 AM
          Cipher strength: Min=40-bit, Max=128-bit                                                       2/1/2008 8:15:55 AM
         .NET CLR version: 1.1.4322.2407 ()                                                              2/1/2008 8:15:55 AM
    Default Proxy Address:                                                                               2/1/2008 8:15:55 AM
       BypassProxyOnLocal: False                                                                         2/1/2008 8:15:55 AM
               BypassList:                                                                                                      2/1/2008 8:15:55 AM
    ---------------------------------------------------------------------------------------------------  2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
    Initialization status: "Logging module version data"                                                 2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
    Assemblies:                                                                                          2/1/2008 8:15:55 AM
        ModuleName:      TurbineLauncher.exe                                                             2/1/2008 8:15:55 AM
        FileName:        E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 2/1/2008 8:15:55 AM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             2/1/2008 8:15:55 AM
        FileVersion:     1.3.12.8                                                                        2/1/2008 8:15:55 AM
        AssemblyVersion: 1.3.2887.18999                                                                  2/1/2008 8:15:55 AM
        BuildTime:       11/27/2007 10:33:18 AM Eastern Standard Time                                    2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:        E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 2/1/2008 8:15:55 AM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 2/1/2008 8:15:55 AM
        FileVersion:     1.3.12.8                                                                        2/1/2008 8:15:55 AM
        AssemblyVersion: 1.3.2887.18954                                                                  2/1/2008 8:15:55 AM
        BuildTime:       11/27/2007 10:31:48 AM Eastern Standard Time                                    2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
    Libraries:                                                                                           2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 2/1/2008 8:15:55 AM
        FileVersion: 1.1.0.0                                                                             2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 2/1/2008 8:15:55 AM
        FileVersion: 1.0.0.0                                                                             2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 2/1/2008 8:15:55 AM
        FileVersion: 1.1.0.0                                                                             2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll     2/1/2008 8:15:55 AM
        FileVersion: 01,04,01,04001                                                                      2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll    2/1/2008 8:15:55 AM
        FileVersion: 1, 3, 12, 8                                                                         2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll  2/1/2008 8:15:55 AM
        FileVersion: 1.3.12.4                                                                            2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll       2/1/2008 8:15:55 AM
        FileVersion: 01,04,01,04001                                                                      2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll  2/1/2008 8:15:55 AM
        FileVersion: 1.6.1.14                                                                            2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    E:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll          2/1/2008 8:15:55 AM
        FileVersion: 1.2.3                                                                               2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    2/1/2008 8:15:55 AM
        FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226)                                            2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
                                                                                                         2/1/2008 8:15:55 AM
    Initialization status: "Registering update wrapper"                                                  2/1/2008 8:15:55 AM
    regsvr32 /s /c PatchWrapper.dll exit code: 0                                                         2/1/2008 8:15:55 AM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0                                                       2/1/2008 8:15:55 AM
    Initialization status: "Constructing data center browser"                                            2/1/2008 8:15:55 AM
    Initialization status: "Constructing alert service"                                                  2/1/2008 8:15:56 AM
    Initialization status: "Constructing configuration service"                                          2/1/2008 8:15:56 AM
    Initialization status: "Constructing authentication service"                                         2/1/2008 8:15:56 AM
    Initialization status: "Constructing update service"                                                 2/1/2008 8:15:57 AM
    Initialization status: "Constructing UI manager"                                                     2/1/2008 8:15:57 AM
    Initialization status: "Constructing phase engine"                                                   2/1/2008 8:15:57 AM
    autoPatchTimer interval: 14400000                                                                    2/1/2008 8:15:57 AM
    Initialization status: "Getting data centers"                                                        2/1/2008 8:15:57 AM
    Current Data Center: DDO                                                                             2/1/2008 8:15:57 AM
    AuthServer: https://gls.ddo.com/GLS.AuthServer/Service.asmx                                          2/1/2008 8:15:57 AM
                                                                                                         2/1/2008 8:15:57 AM
    World status servers:                                                                                2/1/2008 8:15:57 AM
        Sarlona @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.89                              2/1/2008 8:15:57 AM
        Khyber @ http://launcher.turbine.com/serverinfo.php?s=206.17.109.65                              2/1/2008 8:15:57 AM
        Thelanis @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.52                             2/1/2008 8:15:57 AM
        Argonnessen @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.169                         2/1/2008 8:15:57 AM
        Ghallanda @ http://launcher.turbine.com/serverinfo.php?s=12.130.63.189                           2/1/2008 8:15:57 AM
                                                                                                         2/1/2008 8:15:57 AM
    Initialization status: "Getting remote configuration"                                                2/1/2008 8:15:57 AM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              2/1/2008 8:15:57 AM
    Configuration.AppSettings:                                                                           2/1/2008 8:15:57 AM
        LauncherConfig.DateTime=04/19/07 12:00 PM                                                        2/1/2008 8:15:57 AM
        LauncherConfig.RefreshFrequency=15                                                               2/1/2008 8:15:57 AM
        GameName=DDO                                                                                     2/1/2008 8:15:57 AM
        Patching.ProductCode=DDO                                                                         2/1/2008 8:15:57 AM
        GameClient.Filename=dndclient.exe                                                                2/1/2008 8:15:57 AM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx?GameType=DDO --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 2/1/2008 8:15:57 AM
        GameClient.ResetGraphicsArg= --safe                                                              2/1/2008 8:15:57 AM
        GameClient.AlwaysPatchHighRes=true                                                               2/1/2008 8:15:57 AM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   2/1/2008 8:15:57 AM
        GameClient.RequiredVersion=0                                                                     2/1/2008 8:15:57 AM
        GameClient.ForwardVersion=0                                                                      2/1/2008 8:15:57 AM
        URL.UpdateDownload=http://downloads.turbine.com                                                  2/1/2008 8:15:57 AM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   2/1/2008 8:15:57 AM
        URL.Support=http://www.ddo.com/support/                                                          2/1/2008 8:15:57 AM
        URL.Home=http://www.ddo.com                                                                      2/1/2008 8:15:57 AM
        URL.Community=http://www.ddo.com                                                                 2/1/2008 8:15:57 AM
        URL.Account=https://myaccount.turbine.com                                                        2/1/2008 8:15:57 AM
        URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 2/1/2008 8:15:57 AM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 2/1/2008 8:15:57 AM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       2/1/2008 8:15:57 AM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 2/1/2008 8:15:57 AM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 2/1/2008 8:15:57 AM
        Activate.Account.BuyNow=false                                                                    2/1/2008 8:15:57 AM
        Threshold.Account.DaysLeft=35                                                                    2/1/2008 8:15:57 AM
        Activate.Account.DaysLeft=true                                                                   2/1/2008 8:15:57 AM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   2/1/2008 8:15:57 AM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             2/1/2008 8:15:57 AM
        URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/20.21.22.23 2/1/2008 8:15:57 AM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         2/1/2008 8:15:57 AM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       2/1/2008 8:15:57 AM
        URL.LogoButton1=http://www.atari.com                                                             2/1/2008 8:15:57 AM
        URL.LogoButton2=http://www.hasbro.com                                                            2/1/2008 8:15:57 AM
        URL.LogoButton3=http://www.wizards.com                                                           2/1/2008 8:15:57 AM
        URL.LogoButton4=http://www.turbine.com                                                           2/1/2008 8:15:57 AM
        WorldUpdateRate=1                                                                                2/1/2008 8:15:57 AM
        PatchWindow=30                                                                                   2/1/2008 8:15:57 AM
        PatchConnectRetryInterval=1                                                                      2/1/2008 8:15:57 AM
        DisablePatch=false                                                                               2/1/2008 8:15:57 AM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   2/1/2008 8:15:57 AM
        TrialTokenList=StormreachGuest                                                                   2/1/2008 8:15:57 AM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               2/1/2008 8:15:57 AM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       2/1/2008 8:15:57 AM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  2/1/2008 8:15:57 AM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 2/1/2008 8:15:57 AM
                                                                                                         2/1/2008 8:15:57 AM
    Initialization status: "Getting alerts and news"                                                     2/1/2008 8:15:57 AM
    Initialization status: "Opening main form"                                                           2/1/2008 8:15:58 AM
    Trying to load main form background image from the local directory...                                2/1/2008 8:15:59 AM
    No main form background image found. Using default.                                                  2/1/2008 8:15:59 AM
    Length cannot be less than zero.
    Parameter name: length                                             2/1/2008 8:16:01 AM
    Transition to phase: AlertControl                                                                    2/1/2008 8:16:01 AM
    Transition to phase: UpdaterSelectControl                                                            2/1/2008 8:16:01 AM
    Update Option: Local Forward Version is newer than Remote ForwardVersion.                            2/1/2008 8:16:01 AM
    Transition to phase: PatchStatusControl                                                              2/1/2008 8:16:01 AM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  2/1/2008 8:16:01 AM
    Connect: Waiting                                                                                     2/1/2008 8:16:02 AM
    Connect: Done                                                                                        2/1/2008 8:16:02 AM
    Examine Programs: Waiting                                                                            2/1/2008 8:16:02 AM
    Examine Programs: Done                                                                               2/1/2008 8:16:04 AM
    Update Programs: Done                                                                                2/1/2008 8:16:04 AM
    Examine Game Data: Done                                                                              2/1/2008 8:16:04 AM
    Update Game Data: Waiting                                                                            2/1/2008 8:16:04 AM
    Launcher execution ends: 2/1/2008 8:19:28 AM                                                         2/1/2008 8:19:28 AM
    Thanks for your help,
    "Never pay Leapfrog with a Unicorn."
    -Ankh - 7 Human Wiz
    -Judicator - 9/1/2 Drow Pally/Fighter/Rogue
    -Bruhn - 12 Dwarven Barbarian

  4. #4
    Developer Yeti's Avatar
    Join Date
    Feb 2006
    Posts
    356

    Default

    Clear out your Bindat, Patches, and Forward folder. Then clear your Internet Cache in Internet Explorer (regardless of what browser you use to browse the internet). After this is done, reboot your computer. Then attempt to patch again. It's possible that file is corrupt, so before you attempt to patch again, check those folders to make sure they are still clear.

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