Unable to log.

[Beherit_Baphomar]

I cant log into the game, its says;

The following web error occurred while trying to access
"https://gls.ddo.com/GLS.AuthServer/Service.asmx":

The underlying connection was closed. Unable to connect to the remote server.

Also cant open the billing.turbine.com webpage.

(I know I posted this in general forums, but its prolly best its here)

[Beherit_Baphomar]

Please try to use Internet Explorer to connect to https://www.ddo.com to make sure it is able to connect. This is the website that the DDO launcher uses to gather the news information. If you cannot connect to that page, please click the Work Offline button or File > Work Offline as this may allow Internet Explorer to regain access to the Internet.

Found the above while looking throo technical help, well, where its says try to connect to DDO.com and make sure yer able to connect, I cant connect. Tried working offline, but that didnt help.

Oh but obviously I can get online...

[Beherit_Baphomar]

Contents of log file C:\Documents and Settings\Owner\Local Settings\Application Data\Turbine\Dungeons and Dragons Online - Test\Launcher\Launcher_128457275779247680.log
---------------------------------------------------------------------
Launcher execution begins: 1/25/2008 9:39:37 AM 1/25/2008 9:39:37 AM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\TurbineLauncher.exe" -invoker_hwnd 2687656 -invoker_pid 3016 1/25/2008 9:39:37 AM
Administrator: True 1/25/2008 9:39:37 AM
UAC enabled: False 1/25/2008 9:39:37 AM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach - Risia_TurbineLauncher.exe" 1/25/2008 9:39:37 AM
Read user settings file. 1/25/2008 9:39:37 AM
Installed resources: 1/25/2008 9:39:37 AM
en en English "Select a Language" 1/25/2008 9:39:37 AM
1/25/2008 9:39:37 AM
Target culture: "en-US" 1/25/2008 9:39:37 AM
Looking for resources in "en-US" 1/25/2008 9:39:37 AM
Looking for resources in "en-GB" 1/25/2008 9:39:37 AM
Looking for resources in "en" 1/25/2008 9:39:37 AM
Final resource culture: "en" 1/25/2008 9:39:37 AM
1/25/2008 9:39:37 AM
Resources library: 1/25/2008 9:39:37 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\en\TurbineLauncher.resources.dll 1/25/2008 9:39:37 AM
Comments: Resources and assembly imported from library 1/25/2008 9:39:37 AM
FileVersion: 1.3.2888.18282 1/25/2008 9:39:37 AM
AssemblyVersion: 1.3.2888.18282 1/25/2008 9:39:37 AM
BuildTime: 11/28/2007 10:09:24 AM Eastern Standard Time 1/25/2008 9:39:37 AM
1/25/2008 9:39:37 AM
ConfigurationSettings.AppSettings: 1/25/2008 9:39:37 AM
Launcher.DataCenterService.GLS=http://test.gls.ddo.com/GLS.DataCenterServer/Service.asmx 1/25/2008 9:39:37 AM
DataCenter.GameName=DDO 1/25/2008 9:39:37 AM
DataCenter.DefaultCenter=DDO 1/25/2008 9:39:37 AM
Product.DocumentFolder=Dungeons and Dragons Online - Test 1/25/2008 9:39:37 AM
Launcher.DocumentFolder=Launcher 1/25/2008 9:39:37 AM
1/25/2008 9:39:37 AM
Enter LoadPrivateFonts 1/25/2008 9:39:37 AM
FontFamily "Masoch Dirach" loaded. 1/25/2008 9:39:37 AM
Exit LoadPrivateFonts 1/25/2008 9:39:37 AM
Trying to load splash screen from the local directory... 1/25/2008 9:39:38 AM
No local splash screen image found. 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
--------------------------------------------------------------------------------------------------- 1/25/2008 9:39:38 AM
System Information 1/25/2008 9:39:38 AM
--------------------------------------------------------------------------------------------------- 1/25/2008 9:39:38 AM
Operating System: Microsoft Windows XP Home Edition (5.1.2600, Build 2600) Service Pack 2 1/25/2008 9:39:38 AM
Language: English (United States) 1/25/2008 9:39:38 AM
System Manufacturer: Gateway 1/25/2008 9:39:38 AM
System Model: 5310S 1/25/2008 9:39:38 AM
BIOS: Default System BIOS 1/25/2008 9:39:38 AM
Processor: GenuineIntel x86 Family 15 Model 4 Stepping 1 (3.07GHz) 1/25/2008 9:39:38 AM
Memory: 2022MB RAM 1/25/2008 9:39:38 AM
Page File: 358MB used, 3532MB available 1/25/2008 9:39:38 AM
Cipher strength: Min=40-bit, Max=128-bit 1/25/2008 9:39:38 AM
.NET CLR version: 1.1.4322.2407 () 1/25/2008 9:39:38 AM
Default Proxy Address: 1/25/2008 9:39:38 AM
BypassProxyOnLocal: False 1/25/2008 9:39:38 AM
BypassList: 1/25/2008 9:39:38 AM
--------------------------------------------------------------------------------------------------- 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
Initialization status: "Logging module version data" 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
Assemblies: 1/25/2008 9:39:38 AM
ModuleName: TurbineLauncher.exe 1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\TurbineLauncher.exe 1/25/2008 9:39:38 AM
Comments: (RELEASE) Launches Turbine MMORPGs. 1/25/2008 9:39:38 AM
FileVersion: 1.3.12.8 1/25/2008 9:39:38 AM
AssemblyVersion: 1.3.2887.18999 1/25/2008 9:39:38 AM
BuildTime: 11/27/2007 10:33:18 AM Eastern Standard Time 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\ControlLibrary.dll 1/25/2008 9:39:38 AM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 1/25/2008 9:39:38 AM
FileVersion: 1.3.12.8 1/25/2008 9:39:38 AM
AssemblyVersion: 1.3.2887.18954 1/25/2008 9:39:38 AM
BuildTime: 11/27/2007 10:31:48 AM Eastern Standard Time 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
Libraries: 1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\AxInterop.SHDocVw.dll 1/25/2008 9:39:38 AM
FileVersion: 1.1.0.0 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\Interop.PatchWrapper.dll 1/25/2008 9:39:38 AM
FileVersion: 1.0.0.0 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\Interop.SHDocVw.dll 1/25/2008 9:39:38 AM
FileVersion: 1.1.0.0 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\PatchClient.dll 1/25/2008 9:39:38 AM
FileVersion: 01,04,01,04001 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\PatchWrapper.dll 1/25/2008 9:39:38 AM
FileVersion: 1, 3, 12, 8 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\PatchWrapperPS.dll 1/25/2008 9:39:38 AM
FileVersion: 1.3.12.4 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\SelfPatch.dll 1/25/2008 9:39:38 AM
FileVersion: 01,04,01,04001 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\TTEPatchClient.dll 1/25/2008 9:39:38 AM
FileVersion: 1.6.1.13 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach - Risia\zlib1T.dll 1/25/2008 9:39:38 AM
FileVersion: 1.2.3 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
FileName: C:\WINDOWS\system32\schannel.dll 1/25/2008 9:39:38 AM
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
1/25/2008 9:39:38 AM
Initialization status: "Registering update wrapper" 1/25/2008 9:39:38 AM
regsvr32 /s /c PatchWrapper.dll exit code: 0 1/25/2008 9:39:38 AM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 1/25/2008 9:39:39 AM
Initialization status: "Constructing data center browser" 1/25/2008 9:39:39 AM
Initialization status: "Constructing alert service" 1/25/2008 9:39:39 AM
Initialization status: "Constructing configuration service" 1/25/2008 9:39:39 AM
Initialization status: "Constructing authentication service" 1/25/2008 9:39:39 AM
Initialization status: "Constructing update service" 1/25/2008 9:39:39 AM
Initialization status: "Constructing UI manager" 1/25/2008 9:39:39 AM
Initialization status: "Constructing phase engine" 1/25/2008 9:39:39 AM
autoPatchTimer interval: 14400000 1/25/2008 9:39:39 AM
Initialization status: "Getting data centers" 1/25/2008 9:39:39 AM
Current Data Center: DDO 1/25/2008 9:39:39 AM
AuthServer: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:39 AM
1/25/2008 9:39:39 AM
World status servers: 1/25/2008 9:39:39 AM
Risia @ http://launcher.turbine.com/serverin...=12.130.63.214 1/25/2008 9:39:39 AM
1/25/2008 9:39:39 AM
Initialization status: "Getting remote configuration" 1/25/2008 9:39:39 AM
GetLauncherConfig from: "http://test.gls.ddo.com/launcher/ddotest/dndlauncher.server.config.xml" 1/25/2008 9:39:39 AM
Configuration.AppSettings: 1/25/2008 9:39:40 AM
LauncherConfig.DateTime=3/1/06 3:30 PM 1/25/2008 9:39:40 AM
LauncherConfig.RefreshFrequency=15 1/25/2008 9:39:40 AM
GameName=DDO 1/25/2008 9:39:40 AM
Patching.ProductCode=DDO 1/25/2008 9:39:40 AM
GameClient.Filename=dndclient.exe 1/25/2008 9:39:40 AM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --rodat off --language {4} --supporturl https://tss.turbine.com/TSSTrowser/t...x?GameType=DDO --authserverurl https://test.gls.ddo.com/gls.authserver/service.asmx --glsticketlifetime 80000 1/25/2008 9:39:40 AM
GameClient.ResetGraphicsArg= --safe 1/25/2008 9:39:40 AM
URL.Support=http://www.ddo.com/support/ 1/25/2008 9:39:40 AM
URL.Home=http://www.ddo.com 1/25/2008 9:39:40 AM
URL.Community=http://www.ddo.com 1/25/2008 9:39:40 AM
URL.Account=https://billing.turbine.com 1/25/2008 9:39:40 AM
URL.NewAccount=https://billing.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 1/25/2008 9:39:40 AM
URL.ForgotPassword=https://billing.turbine.com/?page_id=29&billing[process]=13 1/25/2008 9:39:40 AM
URL.Account.Post=https://billing.turbine.com/?page_id=29 1/25/2008 9:39:40 AM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 1/25/2008 9:39:40 AM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 1/25/2008 9:39:40 AM
Activate.Account.BuyNow=false 1/25/2008 9:39:40 AM
Threshold.Account.DaysLeft=35 1/25/2008 9:39:40 AM
Activate.Account.DaysLeft=false 1/25/2008 9:39:40 AM
LauncherConfig.SubscriptionRefreshFrequency=60 1/25/2008 9:39:40 AM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 1/25/2008 9:39:40 AM
GameClient.AlwaysPatchHighRes=true 1/25/2008 9:39:40 AM
GameClient.HighResPatchArg= --HighResOutOfDate 1/25/2008 9:39:40 AM
GameClient.RequiredVersion=0 1/25/2008 9:39:40 AM
GameClient.ForwardVersion=0 1/25/2008 9:39:40 AM
URL.UpdateDownload=http://downloads.turbine.com 1/25/2008 9:39:40 AM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 1/25/2008 9:39:40 AM
URL.NewsFeed=http://launcher.turbine.com/rss_client.php/vortex.sitearticle.getLatestArticlesByRSS/28.29.30.31 1/25/2008 9:39:40 AM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 1/25/2008 9:39:40 AM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 1/25/2008 9:39:40 AM
URL.LogoButton1=http://www.atari.com 1/25/2008 9:39:40 AM
URL.LogoButton2=http://www.hasbro.com 1/25/2008 9:39:40 AM
URL.LogoButton3=http://www.wizards.com 1/25/2008 9:39:40 AM
URL.LogoButton4=http://www.turbine.com 1/25/2008 9:39:40 AM
WorldUpdateRate=1 1/25/2008 9:39:40 AM
PatchWindow=30 1/25/2008 9:39:40 AM
PatchConnectRetryInterval=1 1/25/2008 9:39:40 AM
DisablePatch=false 1/25/2008 9:39:40 AM
EmailAddress.Errors=LauncherErrors@turbine.com 1/25/2008 9:39:40 AM
TrialTokenList=StormreachGuest 1/25/2008 9:39:40 AM
URL.ExpiredTrial.Template=http://www.ddo.com/ 1/25/2008 9:39:40 AM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 1/25/2008 9:39:40 AM
1/25/2008 9:39:40 AM
autoPatchTimer.Enabled = True 1/25/2008 9:39:40 AM
Initialization status: "Getting alerts and news" 1/25/2008 9:39:40 AM
Initialization status: "Opening main form" 1/25/2008 9:39:40 AM
Trying to load main form background image from the local directory... 1/25/2008 9:39:41 AM
No main form background image found. Using default. 1/25/2008 9:39:41 AM
Transition to phase: InitControl 1/25/2008 9:39:43 AM
Transition to phase: UpdaterSelectControl 1/25/2008 9:39:43 AM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 1/25/2008 9:39:43 AM
Transition to phase: PatchStatusControl 1/25/2008 9:39:43 AM
Begin update: productCode="DDO" language="English" server="test.patch.ddo.com" port="80" 1/25/2008 9:39:44 AM
Connect: Waiting 1/25/2008 9:39:44 AM
autoPatchTimer.Enabled = True 1/25/2008 9:39:44 AM
Connect: Done 1/25/2008 9:39:44 AM
Examine Programs: Waiting 1/25/2008 9:39:44 AM
Examine Programs: Done 1/25/2008 9:39:45 AM
Update Programs: Done 1/25/2008 9:39:45 AM
Examine Game Data: Waiting 1/25/2008 9:39:45 AM
Examine Game Data: Done 1/25/2008 9:39:45 AM
Update Game Data: Waiting 1/25/2008 9:39:45 AM
Update Game Data: Done 1/25/2008 9:39:45 AM
Disconnect: Done 1/25/2008 9:39:45 AM
Patching complete. Peak throughput: 0.00 KB/sec 1/25/2008 9:39:45 AM
Total downloaded file patch: 0 bytes 1/25/2008 9:39:45 AM
Total downloaded dat patch: 0 bytes 1/25/2008 9:39:45 AM
Raising PatchComplete event... 1/25/2008 9:39:45 AM
Setting current version in registry... 1/25/2008 9:39:45 AM
Game client applied version stored: 0 1/25/2008 9:39:45 AM
Game client forward version stored: 0 1/25/2008 9:39:45 AM
Transition to phase: AuthenticationControl 1/25/2008 9:39:45 AM
...PatchComplete events finished 1/25/2008 9:39:45 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:48 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:49 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:49 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:49 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:49 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
gls url: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx 1/25/2008 9:39:49 AM
Launcher.authenticator.Status: Exception 1/25/2008 9:39:49 AM
Launcher.authenticator.LastException: The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
1/25/2008 9:39:49 AM
*** Login Server Error 1/25/2008 9:39:49 AM
1/25/2008 9:39:49 AM
The following web error occurred while trying to access
"https://test.gls.ddo.com/GLS.AuthServer/Service.asmx":

The underlying connection was closed: Unable to connect to the remote server. 1/25/2008 9:39:49 AM
1/25/2008 9:39:49 AM
System.Net.WebException: The underlying connection was closed: Unable to connect to the remote server.
at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 1/25/2008 9:39:49 AM
1/25/2008 9:39:49 AM
1/25/2008 9:39:58 AM
*** Success 1/25/2008 9:39:58 AM
1/25/2008 9:39:58 AM
The launcher error report has been copied to the clipboard. 1/25/2008 9:39:58 AM
1/25/2008 9:39:58 AM
---------------------------------------------------------------------
End of log file


And this is what it tells me when I try to log into Risia.

[Altumus]

Internet explorer needs to be online (NOT in work offline mode)

IF you cannot access this page: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx in IE ,then either your IE security settings are too high or you may need to configure your firewall - adding (or removing and re-adding) exceptions for DDO

[Beherit_Baphomar]

Internet explorer needs to be online (NOT in work offline mode)

IF you cannot access this page: https://test.gls.ddo.com/GLS.AuthServer/Service.asmx in IE ,then either your IE security settings are too high or you may need to configure your firewall - adding (or removing and re-adding) exceptions for DDO

Ty sir, I will see whats up when I get home.

And when I said about it being in offline mode, thats what the help panel said to do to see if it would connect.

Thing I dont understand is the last thing I done on my computer was play DDO, then I try to log again this morning and it wont let me.

I will try what you suggest when I get home.

Ty again.