Protest! a sad day

[Cyndder]

I am a long standing oficer in "The Trinity" guild and as such I plan to take this up with our guild leaders and officers for discussion. Several members of our guilds (Holly Warriors, Devoted Acolytes, and Divine Calling) have good respectable friendships with the Dwarven Defenders. The Trinity has also hosted several open world and guild events in different areas of Stormreach without an incident like this occuring.

I know the Devs will not; by policy, discuss the details of a particular ban in these forums with the community at large. HOWEVER, this incident brought upon this scheduled event begs the question of "Why should guilds continue these events when threatened with a ban?" While DDO/Turbine does not sponsor these events or takes part in their organization there has to be some type of guidance from them if these things are going to continue.

Last time I looked Turbine was "encouraged and enjoyed" the fact that the guilds set up these events; this BAN appears to fly into the face o...and contridict...those previous statements.

So to Turbine/Devs; I ask the following!

1. IF you wish for this level of participation to continue either put some guidelines in place; establish another chat channel for events, or flat out state these events are no longer desired and they are punishable by being banned.

2. I ask that DEVS look into this incident further and evaluate the response from the GM; evaluate whether the activity in question was REALLY deserving of a ban or did you have a GM go off the deep end? Do your GM's even look at the forum calendars to know what scheduled events are on-going?! And re-evaluate how to prevent this kind of injustice--whether real or perceived--can be prevented in the future.

3. IF you find that an injustice has indeed occured then make ammends for this to kingzero aka Soilent; as it is the right and just thing to do!

Edit: to fix typos.

[Tolero]

I will put the feelers out but I please ask that you all contact us privately, and not discuss discipline on the forums

[Quarion]

I just wanted to let everyone know that we've gotten many PM's and inquiries about this incident and we've forwarded the issue to our Customer Service department.

Unfortunately, our forum team here is completely separate from the in-game customer service department, and we cannot investigate, nor comment on action taken by that department.

That being said, we will be looking into the question of what the policy on using general chat for events may be, and will report later.

As far as the gentleman in question, please have the user write to TurbineSupportExperience@turbine.com for further assistance.