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Thread: Mail Spam Fix

  1. #1
    Community Member Mearamar's Avatar
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    Default Mail Spam Fix

    Just make trial accounts not able to send or recieve mail. They can mail us unless the have a fully active accounts, and that would get old having to pay 15 bucks to spam us. You could do the same thing with PMs. Trial accounts can only send 10 PM's a day. That is more than reasonable for a true new player, and would kill all the ingame messages.

    What do you think DDO?

  2. #2
    Community Member GuitarHero's Avatar
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    much to my dismay at such a lazy fix, they are already talking of doing this in the next mod.

  3. #3
    Community Member Mearamar's Avatar
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    I don't know about lazy. I think easy is good in this situation. It can be fast and effective. I don't want to take time away from new content.

  4. #4
    Community Member mrtreats's Avatar
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    Quote Originally Posted by GuitarHero View Post
    much to my dismay at such a lazy fix, they are already talking of doing this in the next mod.
    Nothing lazy about it we need a fast easy fix to this problem and this is it but all i have to do now is pay for an account make a caracter spam delete and do it all again they dont keep track of the accounts to well or they would IP ban them and after a month half of china would be banned and no more spam
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  5. #5
    Community Member GuitarHero's Avatar
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    lazy compared to making a "report spam" button on the mailbox or a "/reportspam" command in the chat box. blocking e-mail access will soon be worked around, and will result in more and more tells.

  6. #6
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    Actually I believe Q said it was done in mod.5. Now tbh I was getting a lot of plat mails shortly after mod.5, but in the past week it's been very calm.

  7. #7
    Community Member GuitarHero's Avatar
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    Quote Originally Posted by tihocan View Post
    Actually I believe Q said it was done in mod.5. Now tbh I was getting a lot of plat mails shortly after mod.5, but in the past week it's been very calm.
    yeah, i didn't catch the date, and i wouldn't know if it was already in effect, but i have been getting a lot more tells lately. You want to combat spam, send spammers repeated party invites!!! and if your an officer, GUILD INVITES!!!! hope they don't get wise to the fact that they can block those things...

  8. #8
    Community Member mrtreats's Avatar
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    Quote Originally Posted by tihocan View Post
    Actually I believe Q said it was done in mod.5. Now tbh I was getting a lot of plat mails shortly after mod.5, but in the past week it's been very calm.
    Your crazy i logged on last night after 2 hour brake and have 6 mails in all my boxes same guy and some i had not even played this month
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  9. #9
    Community Member Mearamar's Avatar
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    Quote Originally Posted by GuitarHero View Post
    yeah, i didn't catch the date, and i wouldn't know if it was already in effect, but i have been getting a lot more tells lately. You want to combat spam, send spammers repeated party invites!!! and if your an officer, GUILD INVITES!!!! hope they don't get wise to the fact that they can block those things...
    That would be a lazy fix. when you could easly hit the decline button.. Sorry I had to do it. It is also hard to block ip's when they are dynamic, and when you can go create a free email account in a billion places on the web. Your /reportspam fix would not work in the long run. I can think of a ton of holes that can be bipassed in that process. The best way is limiting trial accounts.
    Last edited by Mearamar; 10-29-2007 at 10:32 AM.

  10. #10
    Community Member GuitarHero's Avatar
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    Quote Originally Posted by Mearamar View Post
    That would be a lazy fix. when you could easly hit the decline button.. Sorry I had to do it.
    Well, anyone thats ever been in the middle of typing something and had an invite pop up unexpected can tell you, its annoying as all hell. and if it happened 10 or 20 times in a row, to a spammer, that would just be awesome.

  11. #11
    Community Member Nott's Avatar
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    Quote Originally Posted by GuitarHero View Post
    lazy compared to making a "report spam" button on the mailbox or a "/reportspam" command in the chat box. blocking e-mail access will soon be worked around, and will result in more and more tells.
    What good is reporting spam via a UI button when the spammer is sending from a temporary account in the first place? You can already report the spammer without that UI button. The problem with reporting it as a "solution" is that Turbine doesn't have the resources to be quick about dealing with this most of the time, so by the time they can get to such a report, the spammer is likely already done and gone.

  12. #12
    Community Member Mad_Bombardier's Avatar
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    Quote Originally Posted by Nott View Post
    What good is reporting spam via a UI button when the spammer is sending from a temporary account in the first place? You can already report the spammer without that UI button. The problem with reporting it as a "solution" is that Turbine doesn't have the resources to be quick about dealing with this most of the time, so by the time they can get to such a report, the spammer is likely already done and gone.
    Trial accounts require credit card number/email address and can be used to trace IP/MAC.

  13. #13
    Community Member Mearamar's Avatar
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    What good will it due you to trace an ip when people have dynamic ip's. THe only way to block ip's to be effective would to block huge ranges of ip's from certin providers who give service to the plat farmers. I think that would be a bad mistake, and in the log run would solve nothing.

    The only smart think to do would be to limit trial accounts. As for the credit card and email addy.. Those are not hard to get also. Hotmail.. Yahoo.. and the credit cards. Well, not sure ou need a credit card to get a trial account, but if you must they are easty to bypass since they don't valadate the information aslong as the number sequence is correct.

  14. #14
    Community Member mrtreats's Avatar
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    Quote Originally Posted by Mearamar View Post
    That would be a lazy fix. when you could easly hit the decline button.. Sorry I had to do it. It is also hard to block ip's when they are dynamic, and when you can go create a free email account in a billion places on the web. Your /reportspam fix would not work in the long run. I can think of a ton of holes that can be bipassed in that process. The best way is limiting trial accounts.
    Quote Originally Posted by Mearamar View Post
    What good will it due you to trace an ip when people have dynamic ip's. THe only way to block ip's to be effective would to block huge ranges of ip's from certin providers who give service to the plat farmers. I think that would be a bad mistake, and in the log run would solve nothing.

    The only smart think to do would be to limit trial accounts. As for the credit card and email addy.. Those are not hard to get also. Hotmail.. Yahoo.. and the credit cards. Well, not sure ou need a credit card to get a trial account, but if you must they are easty to bypass since they don't valadate the information aslong as the number sequence is correct.

    They are not always dynamic i know cus i host a FTP server for me and friends and they ALWAYS have used same IP to connect and i did not request dynamic they only change the IP if you call and ask them to, you setup a new account, or move. it may be different in china and other ISP's but time warner dont change it and to get them to you must file a request with a good need
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  15. #15
    Community Member Mearamar's Avatar
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    That is true, but a lot of providers use a system where the modem (cable or dsl)will be issued a new ip when it requests one. It is easer than having a static ip. But, like you said not all providers do that. Some providers have it set up where you must pay to have a static ip. They make money of people who want that feature.

    It all come down to coding time. It would be faster and require less man power to just limit the trial acounts. Really, who needs to pm people in a 10 day trial. you should not know anyone.

  16. #16
    Community Member GuitarHero's Avatar
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    Quote Originally Posted by Nott View Post
    What good is reporting spam via a UI button when the spammer is sending from a temporary account in the first place? You can already report the spammer without that UI button. The problem with reporting it as a "solution" is that Turbine doesn't have the resources to be quick about dealing with this most of the time, so by the time they can get to such a report, the spammer is likely already done and gone.
    well, someone suggested in a different thread, once a spammer is found, delete everything he sent out.

    limiting trial accounts will soon be worked around, and will solve nothing, other than clutter your chat box with more tells.

    a /reportspam command that reports the name and message, while simultaniously squelches the spammer would be way more efficient.

  17. #17
    Community Member Nott's Avatar
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    Quote Originally Posted by Mad_Bombardier View Post
    Trial accounts require credit card number/email address and can be used to trace IP/MAC.
    That's true. However, a "report this as spam" button doesn't make Turbine do anything with that information... today, without any changes on Turbine's part, you can already report the spammer (though not as conveniently). Clearly Turbine, thus far, has taken no steps towards using the IP or MAC (which are dubious sources at best.... IP relaying is simple, and MAC modification is just a simple registry entry for most NICs). Also, they seem to have not taken any action regarding preventing re-use of email (which would be a waste of time... mail me at address5123@hotmail.com -- no, make that address5124... 5125... 5126), or credit card (which would be the best choice, but they still seem to have not done anything). Regardless, my point is that we don't need another button until they're actually going to do something with the information. Once they decide to get serious about this as a problem, a button might make things easier for us, but we don/t /need/ the button, we can report people for harassment already.


    Quote Originally Posted by GuitarHero
    well, someone suggested in a different thread, once a spammer is found, delete everything he sent out.

    limiting trial accounts will soon be worked around, and will solve nothing, other than clutter your chat box with more tells.

    a /reportspam command that reports the name and message, while simultaniously squelches the spammer would be way more efficient.
    Turbine can find a spammer without a button. The actions they may or may not take once they find someone out do not require a button, they require Turbine to take this as a serious issue to be resolved.

    As to simultaneously squelching a spammer, I don't want you nor I, nor any other player to be able to squelch someone to the whole server. I want Turbine, who already has that power, to apply the resources needed to apply the power instead of ignoring the problem. I don't think that limiting trial accounts (which others indicate will be done) is insufficient, I think it's a good start. What they need to do though is lock out the credit card used in these cases, so that a) no more trial accounts can be created, and preferably b) existing accounts from that credit card are affected. Then, it doesn't matter if the spam is email, /tell, or something else (assuming they can verify reports of /tell spam).

    Bottom line is without a single change to the code, they have the tools today to gather the information about who is abusing email and /tell.

  18. #18
    Community Member GuitarHero's Avatar
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    Quote Originally Posted by Nott View Post
    As to simultaneously squelching a spammer, I don't want you nor I, nor any other player to be able to squelch someone to the whole server.
    aye, you misunderstand, but of course, i wasn't very clear. i wouldn't want that either. i appologize for the confusion.

    I often recieve tells when i'm not convieniently in a tavern or checking the auction house, but rather being hounded by 10 or so giants, frantically trying to backflip away from them, drink a cure potion, catch an off swing in hopes of paralysing them, chug another potion, then swap to my G. Giant Bane longsword to do some heavy damage. to be able to just type /reportspam during a lull of a few seconds would be much easier than filing a spam report.

  19. #19

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    Just find out who runs MMObay and blow up their offices.

    Problem solved.

    Borr.
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    "Never argue with an idiot; they'll drag you down to their level and beat you with experience." ~ Anonymous

  20. #20
    Community Member GuitarHero's Avatar
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    Quote Originally Posted by Borrigain View Post
    Just find out who runs MMObay and blow up their offices.

    Problem solved.

    Borr.
    i have my suspects, but i'm running out of explosives. any donations of what you have laying around the house/yard/chem-lab would be much apprieciated.

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