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  1. #1
    Community Member Lothen's Avatar
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    May 2006
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    11

    Default The Ole... "A web server...."

    I have just arrived in China from the US and blam, got this error. This is the same laptop, no changes, and the same hotel. Reading the forums, I followed some of the advice floating about in regards to:

    "A web server error has occured while accessing the databases"

    I changed my time, both in BIOS & window, also uninstalled net 1.1 and reinstalled it to no avail.

    Below is my launcher file:
    ========================

    Launcher execution begins: 10/24/2007 7:20:01 PM 10/24/2007 7:20:01 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\dndlauncher.exe" 10/24/2007 7:20:01 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_dndlauncher.exe" 10/24/2007 7:20:01 PM
    User settings file "C:\Documents and Settings\rvanriper\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\LauncherUserSettings.xml" does not exist. 10/24/2007 7:20:01 PM
    Default user settings will be used. 10/24/2007 7:20:01 PM
    Installed resources: 10/24/2007 7:20:01 PM
    en en English "Select a Language" 10/24/2007 7:20:01 PM
    10/24/2007 7:20:01 PM
    Target culture: "en-US" 10/24/2007 7:20:01 PM
    Looking for resources in "en-US" 10/24/2007 7:20:01 PM
    Looking for resources in "en-GB" 10/24/2007 7:20:01 PM
    Looking for resources in "en" 10/24/2007 7:20:01 PM
    Final resource culture: "en" 10/24/2007 7:20:01 PM
    10/24/2007 7:20:01 PM
    Resources library: 10/24/2007 7:20:01 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\Launcher.resources.dll 10/24/2007 7:20:01 PM
    Comments: Resources and assembly imported from library 10/24/2007 7:20:01 PM
    FileVersion: 1.3.2672.23932 10/24/2007 7:20:01 PM
    AssemblyVersion: 1.3.2672.23932 10/24/2007 7:20:01 PM
    BuildTime: 4/26/2007 1:17:44 PM China Standard Time 10/24/2007 7:20:01 PM
    10/24/2007 7:20:01 PM
    ConfigurationSettings.AppSettings: 10/24/2007 7:20:01 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 10/24/2007 7:20:01 PM
    DataCenter.GameName=DDO 10/24/2007 7:20:01 PM
    DataCenter.DefaultCenter=DDO 10/24/2007 7:20:01 PM
    Product.DocumentFolder=Dungeons and Dragons Online 10/24/2007 7:20:01 PM
    Launcher.DocumentFolder=Launcher 10/24/2007 7:20:01 PM
    10/24/2007 7:20:01 PM
    Enter LoadPrivateFonts 10/24/2007 7:20:01 PM
    FontFamily "Masoch Dirach" loaded. 10/24/2007 7:20:01 PM
    Exit LoadPrivateFonts 10/24/2007 7:20:01 PM
    10/24/2007 7:20:01 PM
    --------------------------------------------------------------------------------------------------- 10/24/2007 7:20:01 PM
    System Information 10/24/2007 7:20:01 PM
    --------------------------------------------------------------------------------------------------- 10/24/2007 7:20:01 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 10/24/2007 7:20:01 PM
    Language: English (United States) 10/24/2007 7:20:01 PM
    System Manufacturer: Hewlett-Packard 10/24/2007 7:20:02 PM
    System Model: Pavilion zd8000 (EC303UA#ABA) 10/24/2007 7:20:02 PM
    BIOS: Ver 1.00PARTTBL; 10/24/2007 7:20:02 PM
    Processor: GenuineIntel x86 Family 15 Model 4 Stepping 1 (2.79GHz) 10/24/2007 7:20:02 PM
    Memory: 1278MB RAM 10/24/2007 7:20:02 PM
    Page File: 499MB used, 2551MB available 10/24/2007 7:20:02 PM
    Cipher strength: Min=40-bit, Max=128-bit 10/24/2007 7:20:02 PM
    .NET CLR version: 1.1.4322.573 (Original RTM) 10/24/2007 7:20:02 PM
    Default Proxy Address: 10/24/2007 7:20:02 PM
    BypassProxyOnLocal: False 10/24/2007 7:20:02 PM
    BypassList: 10/24/2007 7:20:02 PM
    --------------------------------------------------------------------------------------------------- 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    Initialization status: "Logging module version data" 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    Assemblies: 10/24/2007 7:20:02 PM
    ModuleName: dndlauncher.exe 10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\dndlauncher.exe 10/24/2007 7:20:02 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 10/24/2007 7:20:02 PM
    FileVersion: 1.3.5.8 10/24/2007 7:20:02 PM
    AssemblyVersion: 1.3.2335.32819 10/24/2007 7:20:02 PM
    BuildTime: 5/24/2006 6:13:58 PM China Standard Time 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 10/24/2007 7:20:02 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 10/24/2007 7:20:02 PM
    FileVersion: 1.3.5.19 10/24/2007 7:20:02 PM
    AssemblyVersion: 1.3.2602.35195 10/24/2007 7:20:02 PM
    BuildTime: 2/15/2007 7:33:10 PM China Standard Time 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    Libraries: 10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.1.0.0 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.0.0.0 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.1.0.0 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 10/24/2007 7:20:02 PM
    FileVersion: 01,04,01,04001 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.3.5.19 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 10/24/2007 7:20:02 PM
    FileVersion: 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 10/24/2007 7:20:02 PM
    FileVersion: 01,04,01,04001 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.6.1.1 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.1.4.0 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1.dll 10/24/2007 7:20:02 PM
    FileVersion: 1.2.3 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    FileName: C:\WINDOWS\system32\schannel.dll 10/24/2007 7:20:02 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    10/24/2007 7:20:02 PM
    Initialization status: "Registering update wrapper" 10/24/2007 7:20:02 PM
    regsvr32 /s /c PatchWrapper.dll exit code: 0 10/24/2007 7:20:02 PM
    regsvr32 /s /c PatchWrapperPS.dll exit code: 0 10/24/2007 7:20:02 PM
    Initialization status: "Constructing data center browser" 10/24/2007 7:20:02 PM
    Initialization status: "Constructing alert service" 10/24/2007 7:20:02 PM
    Initialization status: "Constructing configuration service" 10/24/2007 7:20:02 PM
    Initialization status: "Constructing authentication service" 10/24/2007 7:20:02 PM
    Initialization status: "Constructing update service" 10/24/2007 7:20:02 PM
    Initialization status: "Constructing UI manager" 10/24/2007 7:20:03 PM
    Initialization status: "Constructing phase engine" 10/24/2007 7:20:03 PM
    autoPatchTimer interval: 14400000 10/24/2007 7:20:03 PM
    Initialization status: "Getting data centers" 10/24/2007 7:20:03 PM
    The following web error occurred while trying to access
    "http://206.16.13.87/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a send. 10/24/2007 7:20:03 PM
    Configuration.AppSettings: 10/24/2007 7:20:03 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 10/24/2007 7:20:03 PM
    DataCenter.GameName=DDO 10/24/2007 7:20:03 PM
    DataCenter.DefaultCenter=DDO 10/24/2007 7:20:03 PM
    Product.DocumentFolder=Dungeons and Dragons Online 10/24/2007 7:20:03 PM
    Launcher.DocumentFolder=Launcher 10/24/2007 7:20:03 PM
    10/24/2007 7:20:03 PM
    Initialization status: "Getting alerts and news" 10/24/2007 7:20:03 PM
    Initialization status: "Opening main form" 10/24/2007 7:20:03 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 10/24/2007 7:20:03 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 10/24/2007 7:20:03 PM
    Transition to phase: AlertControl 10/24/2007 7:20:07 PM
    Transition to phase: DatacenterControl 10/24/2007 7:20:07 PM
    autoPatchTimer.Enabled = True 10/24/2007 7:20:07 PM
    Transition to phase: InitControl 10/24/2007 7:20:08 PM
    Initialization status: "Getting data centers" 10/24/2007 7:20:09 PM
    The following web error occurred while trying to access
    "http://206.16.13.87/GLS.DataCenterServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 10/24/2007 7:20:09 PM
    Configuration.AppSettings: 10/24/2007 7:20:09 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 10/24/2007 7:20:09 PM
    DataCenter.GameName=DDO 10/24/2007 7:20:09 PM
    DataCenter.DefaultCenter=DDO 10/24/2007 7:20:09 PM
    Product.DocumentFolder=Dungeons and Dragons Online 10/24/2007 7:20:09 PM
    Launcher.DocumentFolder=Launcher 10/24/2007 7:20:09 PM
    10/24/2007 7:20:09 PM
    Initialization status: "Getting alerts and news" 10/24/2007 7:20:09 PM
    The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 10/24/2007 7:20:09 PM
    RSS Feed Error: The configuration parameter "URL.NewsFeed" is undefined.
    No service alerts could be retrieved. 10/24/2007 7:20:09 PM
    Transition to phase: DatacenterControl 10/24/2007 7:20:09 PM
    Launcher execution ends: 10/24/2007 7:20:10 PM 10/24/2007 7:20:10 PM
    ======================

    Maybe the URL.NewsFeed?

    Here is the tracert

    Microsoft(R) Windows DOS
    (C)Copyright Microsoft Corp 1990-2001.

    C:\DOCUME~1\RVANRI~1>tracert gls.ddo.com

    Tracing route to gls.ddo.com [206.16.13.87]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 1 ms 1 ms 1 ms 218.3.161.121
    3 1 ms 1 ms 1 ms 222.187.2.45
    4 1 ms 1 ms 1 ms 222.187.2.9
    5 1 ms 1 ms 1 ms 61.147.38.89
    6 10 ms 9 ms 10 ms 61.147.38.18
    7 11 ms 11 ms 11 ms 202.97.39.109
    8 12 ms 12 ms 11 ms 202.97.33.14
    9 194 ms 194 ms 194 ms 202.97.51.34
    10 194 ms 194 ms 194 ms verio-gw.n54ny.ip.att.net [192.205.32.241]
    11 268 ms 268 ms 269 ms tbr2.la2ca.ip.att.net [12.123.222.38]
    12 262 ms 262 ms 262 ms tbr2.sl9mo.ip.att.net [12.122.10.13]
    13 264 ms 265 ms 264 ms tbr1.sl9mo.ip.att.net [12.122.9.141]
    14 269 ms 269 ms 269 ms tbr1.wswdc.ip.att.net [12.122.10.29]
    15 263 ms 262 ms 262 ms cr2.wswdc.ip.att.net [12.122.16.53]
    16 264 ms 265 ms 265 ms cr2.n54ny.ip.att.net [12.122.3.37]
    17 265 ms 264 ms 264 ms tbr2.n54ny.ip.att.net [12.122.16.206]
    18 267 ms 266 ms 266 ms tbr1.cb1ma.ip.att.net [12.122.10.21]
    19 263 ms 263 ms 263 ms 12.127.5.93
    20 261 ms 261 ms 261 ms 12-122-254-14.attens.net [12.122.254.14]
    21 265 ms 265 ms 265 ms mdf001c7613r0003-gig-10-1.bos1.attens.net [12.13
    0.0.170]
    22 271 ms 270 ms 271 ms 12.130.10.69
    23 266 ms 266 ms 266 ms 206.16.13.87

    Trace complete
    =========================

    I noticed this error, but have no clue what it means:

    The following web error occurred while trying to access
    "http://206.16.13.87/GLS.DataCenterServer/Service.asmx":


    Any input would be appreciated.
    Last edited by Lothen; 10-24-2007 at 07:30 AM.
    Wading through disaster one dungeon at a time.

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