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  1. #1
    Waylander of the Stolen Blade Cambo's Avatar
    Join Date
    Apr 2006
    Posts
    614

    Default Me Too - Client causing Reboot

    Since Mod 5 I have had reboot issues after being ingame for about 5 mins.....everything freezes (Might still hear voice chat for 5 seconds) then my system reboots.

    It will do this 1ce or twice in the first miniutes of loging in then it seems to bo okay for the next several hours until I finish and come back the next time log in 2-5 mins...reboot...

    ...This Has happened prior to Mod 5 but only 1-2 a month if that (About mod 3 it started) Now it is REGULAR - every session - I have had it happen on my 2 bards. (All I have played lateley)

    I do not have to be doing anything much (checking auction)

    Annoying when I log in, join a group enter an dungeon get my buffs and bam - reboot - 2-3 mins of group waiting for me to return and I have no buffs anymore...

    I have had other members of groups mention it has been happening to them since mod 5

    No other application or game causes a reboot on this sytem.
    Cambo Neebong "Waylander of the Stolen Blade", well borrowed really...
    Lover of Loot, All Things Shiny and Participant in R.O.G.U.E Part Quatre Stealth Challenge.
    Woot: Hall of Fame Post - Eldritch Device Recipes

  2. #2
    Turbine Technical Support
    Join Date
    Mar 2007
    Posts
    214

    Default

    Could you post your Dxdiag and possibly the software error report section of your msinfo?

  3. #3
    Waylander of the Stolen Blade Cambo's Avatar
    Join Date
    Apr 2006
    Posts
    614

    Default

    Hi Karch,
    Thanks for taking time to look into it.

    Still happening during the first 5 mins of login...crash full system reboot then I log back in and it seems right for hours.

    Had a crash 10 mins before creating these files but did not seem any indicator of a probelm at that time.

    Info and DxDiag Files
    Cambo Neebong "Waylander of the Stolen Blade", well borrowed really...
    Lover of Loot, All Things Shiny and Participant in R.O.G.U.E Part Quatre Stealth Challenge.
    Woot: Hall of Fame Post - Eldritch Device Recipes

  4. #4
    Community Member Theboz's Avatar
    Join Date
    Mar 2006
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    0

    Default

    I looked over your Dxdiag and system Info

    My main concern

    Disk & DVD/CD-ROM Drives
    ------------------------

    Drive: C:
    Free Space: 9.1 GB
    Model: WDC WD2500KS-00MJB0

    Drive: D:
    Free Space: 5.1 GB
    Model: WDC WD2500KS-00MJB0

    Drive: E:
    Free Space: 30.7 GB
    Model: WDC WD2500KS-00MJB0

    Drive: F:
    Free Space: 9.6 GB
    Model: WDC WD800JB-00JJA0

    Drive: H:
    Free Space: 39.5 GB
    Model: WDC WD2000JD-22HBC0

    Drive: I:
    Free Space: 9.3 GB
    Model: WDC WD2000JD-22HBC0


    You need to free up some space on your drives

    The C drive is your main drive and it only has about 9.1 GB.
    The D drive is even worse at 5.1 GB followed by the other two F,I


    Start up Programs

    desktop desktop.ini
    CTFMON.EXE
    AVG7_Run
    CTFMON.EXE
    AVG7_Run
    CTFMON.EXE
    AVG7_Run
    desktop desktop.ini
    LogitechSoftwareUpdate
    DDO Launcher
    updateMgr
    Copernic Desktop Search 2
    LDM
    ctfmon.exe
    GoToMeeting
    MSMSGS desktop desktop.ini
    CTFMON.EXE
    AVG7_Run
    desktop desktop.ini
    Picture Package Menu
    Picture Package VCD Maker
    NvCplDaemon
    nwiz
    NVMixerTray
    LVCOMSX
    SoundMan
    NVIDIA nTune
    Sony Ericsson PC Suite
    Windows Defender
    AVG7_CC
    NvMediaCenter
    QuickTime Task
    iTunesHelper
    MimBoot
    MMTray
    SSBkgdUpdate
    PaperPort PTD
    IndexSearch
    BrMfcWnd
    ControlCenter3

    Wow, You need to close alot of this, while playing DDO like
    AVG7_CCV(virus software)
    iTunesHelper
    QuickTime Task
    Sony Ericsson PC Suite
    Picture Package Menu
    Picture Package VCD Maker
    NvCplDaemon(virtual CD drive)
    LogitechSoftwareUpdate


    Some of your Motherboard Driver are from Date of about 2001, try to see if you can find updated drivers for all Hardware on your system.

    There are other things I have noticed but cant remember what they were. It looks like you have 3 different users for this computer.

    It might be better to move everything that you want to save(important info) to one Harddrive. and do a reformat of another hard drive or partion and and do a clean install.

    You can make this easier if you plan ahead and download all drivers first and save them to a safe spot and you can even copy the DDO files and put them in a safe spot and then just replace them when you finish with a clean install of windows.
    Member of Mythical

  5. #5
    Waylander of the Stolen Blade Cambo's Avatar
    Join Date
    Apr 2006
    Posts
    614

    Default HDD Free Space

    Thanks for the advice.
    The problem is painful enough that I may try a clean reinstall soon

    I am unsure on you comments on low free space...
    I thought 9GB would have been ok on the C: (Where the application is installed)

    I guess temp files could be getting big these days...2-5 GB...still 4GB left in that case...

    and the system is reboot/crashing on clean reboot of computer, close most memory resident services/apps then open DDO ...5 mins then bam...hardly enough time to fill the available hdd with temp files...once it crashes and restarts it seems to run for several hours...until I log off.

    I will advise results when/if I get a chance to reinstall...

    PS the motherboard was a new model in 2004/5 and I downloaded the latest drivers at the time.
    Cambo Neebong "Waylander of the Stolen Blade", well borrowed really...
    Lover of Loot, All Things Shiny and Participant in R.O.G.U.E Part Quatre Stealth Challenge.
    Woot: Hall of Fame Post - Eldritch Device Recipes

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