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  1. #1
    Community Member Melkius's Avatar
    Join Date
    Dec 2006
    Posts
    4

    Default Game doesn't load properly

    Game starts normally with the name & password request. Then goes to the "server" choice screen.

    After I make my choice (right now KHYBER), there is nothing.

    The intro movie doesn't play, and nothing happens.


    This happened after I closed the game following a problem in game with the Full Screen / Window Screen locking up (not going back and forth - stuck on window form).

    Ideas ?
    Melkius (human - male) Cleric/Fighter - lv 7/2
    Obmi (Halfling - male) Sorcerer - lv 5
    Goudrik (dwarf - male) Fighter of the Devoted Acolytes Guild- lv 7
    Belgot (Drow - male) Wizard of the Nerull's Cursed - lv 5
    Gaheris (Human - male) Paladin of the Divine Calling Guild - lv 3
    Every steps is something new

  2. #2
    Customer Service Representative
    Join Date
    Apr 2007
    Posts
    1,193

    Default

    when you are on the launcher click the button with a single arrow on it. Go to options>repair and reset the graphics options then try playing again. If that does not help please let us know and post your dxdiag and game settings, thanks!

  3. #3
    Community Member Melkius's Avatar
    Join Date
    Dec 2006
    Posts
    4

    Default

    This solved my problem...Thank you !!!
    Melkius (human - male) Cleric/Fighter - lv 7/2
    Obmi (Halfling - male) Sorcerer - lv 5
    Goudrik (dwarf - male) Fighter of the Devoted Acolytes Guild- lv 7
    Belgot (Drow - male) Wizard of the Nerull's Cursed - lv 5
    Gaheris (Human - male) Paladin of the Divine Calling Guild - lv 3
    Every steps is something new

  4. #4
    Community Member LadyGrey's Avatar
    Join Date
    Aug 2007
    Posts
    6

    Default Similar problem

    I have a similar problem when I go to 'Play' I keep getting this error message:
    "The game encountered a fatal Windows API issue while attempting to start. Try rebooting your machine and starting the game again."

    Any suggestions??

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