Blue Screen of Death

**Kaldais** · 08-11-2007, 06:33 PM

This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

**xman26** · 08-11-2007, 06:59 PM

Originally Posted by Kaldais

This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

look at your event viewer to see if it lists any apps errors, double click on it and see what app cause the error.

**Altumus** · 08-11-2007, 07:03 PM

Or you can just disable the auto reboot so you can see what the actual bluescreen error is.

**xman26** · 08-11-2007, 07:41 PM

Originally Posted by Altumus

Or you can just disable the auto reboot so you can see what the actual bluescreen error is.

BSODs will not say dndclient crashed. They will report hardware drivers, page faults, memory errors and other stuff related to windows. If I had to guess, he might be suffering from a irq not = to or less than issue. which is almsot always a video driver problem. Sometimes sound. If a specific driver dll is listed, say nv4_dsp.dll then it could be driver or it could be hardware. I have seen Nvidia based cards with blown caps produce that error. I've also seen video cards that have gone bad(memory/gpu) produce it aswell.

**Altumus** · 08-11-2007, 08:09 PM

It could be that or could be reporting a memory error, which is why we ask to see one, but I agree with all of your assertations - at this point any of them could be true

**Kaldais** · 08-11-2007, 10:09 PM

Originally Posted by xman26

look at your event viewer to see if it lists any apps errors, double click on it and see what app cause the error.

no entry in the app event log or sys event log

**Kaldais** · 08-11-2007, 10:13 PM

Originally Posted by Altumus

It could be that or could be reporting a memory error, which is why we ask to see one, but I agree with all of your assertations - at this point any of them could be true

I'm suspecting it's a memory error, but the system reboot too fast couldnt see what address block it failed on or what dll it crashed on.

**xman26** · 08-11-2007, 10:37 PM

Originally Posted by Kaldais

I'm suspecting it's a memory error, but the system reboot too fast couldnt see what address block it failed on or what dll it crashed on.

right click on my computer, choose properties. goto the advanced tab, click on settings button under startup and recovery. uncheck "Automaticly restart" under system failure. This will allow the BSOD to stay up until you want to restart the system yourself.

**Kaldais** · 08-11-2007, 10:39 PM

Originally Posted by xman26

right click on my computer, choose properties. goto the advanced tab, click on settings button under startup and recovery. uncheck "Automaticly restart" under system failure. This will allow the BSOD to stay up until you want to restart the system yourself.

yeah I already did. hasnt crashed yet. we will see.

**Kaldais** · 08-11-2007, 11:03 PM

Originally Posted by Kaldais

yeah I already did. hasnt crashed yet. we will see.

ialmdev5.dll is the problem. d/ling the new video driver from dell, hopefully that will fix it.

**xman26** · 08-12-2007, 11:42 AM

Originally Posted by Kaldais

ialmdev5.dll is the problem. d/ling the new video driver from dell, hopefully that will fix it.

Thats not an Nvidia driver and I'm pretty sure it isn't ATIs, you must have a Intel onboard video unit.

**Theboz** · 08-12-2007, 12:32 PM

Originally Posted by xman26

Thats not an Nvidia driver and I'm pretty sure it isn't ATIs, you must have a Intel onboard video unit.

yep it is a Itel video

**xman26** · 08-12-2007, 01:01 PM

not sure what kind of system you have, but if it is a regular destop and no one of those dell small econo book boxes. I'd recommend getting one of these

**xman26** · 08-13-2007, 02:24 PM

Originally Posted by Kaldais

This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

Has the new driver fixed you issues?

**Kaldais** · 08-13-2007, 10:04 PM

Originally Posted by xman26

Has the new driver fixed you issues?

It's a dell latitude d620, yes intel onboard video, d/led the new driver. Hasnt have a problem yet.

**Kaldais** · 08-13-2007, 10:12 PM

Originally Posted by xman26

not sure what kind of system you have, but if it is a regular destop and no one of those dell small econo book boxes. I'd recommend getting one of these

thanks for the offer, but i'm running this on my laptop mostly because i travel a lot. desktop has no problem.

Thread: Blue Screen of Death

Thread Tools

Search Thread

Display

Blue Screen of Death

Posting Permissions