Installation Error

[Shue_Young]

Since the recent server merger I have been experiencing stability issues with the DDO client. I have had numerous crashes, sometimes during clutch times which made for a very unpleasant gaming experience. In an effort to rectify the situation I decided to reinstall the client. I now get an error during the installation which prevents me from completing the setup. The error that comes up mentions something about the source file being copied is corrupted. I am installing from the retail dvd. What does this mean and how can I fix this? My setup is as follows:

P4 2.6 Ghz
2 Gbs PC 3200 ddr
Nvidia Geforce 6800GT
Creative Soundblaster Audigy 2
Windows XP Professional Service pack 2

[The_Silver_Griffon]

Since the recent server merger I have been experiencing stability issues with the DDO client. I have had numerous crashes, sometimes during clutch times which made for a very unpleasant gaming experience. In an effort to rectify the situation I decided to reinstall the client. I now get an error during the installation which prevents me from completing the setup. The error that comes up mentions something about the source file being copied is corrupted. I am installing from the retail dvd. What does this mean and how can I fix this? My setup is as follows:

P4 2.6 Ghz
2 Gbs PC 3200 ddr
Nvidia Geforce 6800GT
Creative Soundblaster Audigy 2
Windows XP Professional Service pack 2

1. Make sure the disc is clean and scratch free. Wipe from the center outwards to the edge with a soft lint-free cloth, preferrably one made for cds or eyeglasses. Do not use any type of paper towel.
2. Blow out your DVD drive with canned air. Don't stick the tube into the drive.
3. If that doesn't work, try copying the contents of the DVD drive to your hard drive and run it from there.
4.If all else fails, you can download the trial client. It has everything but the high res textures, which are only used at the Very High texture level.

[Shue_Young]

Thank you for the tips. I will definately try them.

[The_Silver_Griffon]

Good luck!

Stormreach needs you!

[Shue_Young]

I took the advice you gave me and cleaned as well as I could both the dvd and the optical drive but am still getting the same error. Do you think I may have some bad memory on my hands? I haven't tried defragmenting the hard drive. Do you think it's worth giving a shot?

[Altumus]

You can also try copying the files from the disks to your harddrive in a folder then try installing from there to see if that works if you have the room.