GM Assists

[lostinjapan]

Please at least change the color of the incoming GM responses to something more noticeable (maybe bright red?) or even better, make them a separate incoming text type and allow us to configure colors.

Missing a GM response to a trouble ticket because it's almost white and blends in with the white scroll in general chat is annoying.

[GreatCzarsGhost]

Wow, you mean GM's respond to trouble tickets.. . . . oh... I get it.. joke time on the boards tonight..

well here's mine:

First guy says: Knock knock
Second guy says: Who's there
First guy says: Control freak. now this is the part where you say control freak who.



Well ok, your joke was funnier. LOL.. GM's responded to a trouble ticket.. Now that's funny.

Please at least change the color of the incoming GM responses to something more noticeable (maybe bright red?) or even better, make them a separate incoming text type and allow us to configure colors.

Missing a GM response to a trouble ticket because it's almost white and blends in with the white scroll in general chat is annoying.

[Wyoman]

I have had no problems getting a Gm to respond and answer my help tickets.


Maybe they just dont like you. :P J/k

[Uska]

Hmm I have no trouble seeing them or in getting help

[bandyman1]

Hmm I have no trouble seeing them or in getting help

The OP isn't saying that they are having trouble seeing them Uska, they are having trouble distinguishing between the GM text and general chat. They are almost identical in color, and a lot of people ( myself included ) do not spend much time reading general chat. I'm too busy looking at guild, and party chat to pay it much mind most of the time ( if someone else really wants my attention, I figure they'll send me a tell ). Having an incoming GM message be a different color will help alot in instances of GMs closing tickets for non-responce, when people merely didn't notice the GM chat.

/signed

[Uska]

The OP isn't saying that they are having trouble seeing them Uska, they are having trouble distinguishing between the GM text and general chat. They are almost identical in color, and a lot of people ( myself included ) do not spend much time reading general chat. I'm too busy looking at guild, and party chat to pay it much mind most of the time ( if someone else really wants my attention, I figure they'll send me a tell ). Having an incoming GM message be a different color will help alot in instances of GMs closing tickets for non-responce, when people merely didn't notice the GM chat.

/signed

In party and in guild tabs I have turned off general for just that reason. But it wouldnt hurt to have it in another color for those that are less attentive to details.

[Cinwulf]

The OP isn't saying that they are having trouble seeing them Uska, they are having trouble distinguishing between the GM text and general chat. They are almost identical in color, and a lot of people ( myself included ) do not spend much time reading general chat. I'm too busy looking at guild, and party chat to pay it much mind most of the time ( if someone else really wants my attention, I figure they'll send me a tell ). Having an incoming GM message be a different color will help alot in instances of GMs closing tickets for non-responce, when people merely didn't notice the GM chat.

/signed

I have trouble seeing the difference in color also. I could have swore they used to be yellow like all other tells?

Anyway the last 2 times I've filed a help ticket it took 1.5 hours to get a response. And this was before the server merge.

change the gm text color at least please so I don't mistake it for something else when I'm busy doing something to occupy myself for an hour and a half