when I try to play DDO, the game update progress gets stuck on the connect task with the message, "A connection attempt failed" I try waiting for hours and It still doesn't work. Thank you in advance.
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Thread: Stuck on connect.
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08-03-2007, 06:34 AM #1Community Member
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- Jun 2006
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Stuck on connect.
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08-03-2007, 09:20 AM #2Community Member
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- Apr 2006
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- 393
I could be wrong here, but that sounds very much like a firewall issue. Check to see that your firewall allows the DDO launcher full access to the internet, and then try again.
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08-03-2007, 04:57 PM #3Community Member
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- Jun 2006
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Well, I thought it was that, but it worked earlier this week, on july 30.
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08-03-2007, 05:05 PM #4Community Member
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- Mar 2006
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After every client patch the file needs to be readded to the exception list since it is changing.
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08-03-2007, 05:10 PM #5Customer Service Representative
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- Apr 2007
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- 1,193
After an update you will need to readd any exceptions you have in your firewall as the program changes. If that does not help please post a tracert to gls.lotro.com along with who your isp is, where you connect from, how you connect and what software firewalls and antivirus programs you use. Also state if you have a router, thanks!
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