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Forum: In-Game Customer Service

Have a non urgent question for a GM? Post it here. Urgent requests should use the in-game Help options.

  1. Why is there an customer support ticket system if no one is going to respond to it?

    Started by Krisppie, 12-11-2015 09:03 PM
    • Replies: 8
    • Views: 1,633
    Krisppie
    12-15-2015, 02:23 PM Go to last post

  2. Can'r finish the purchase of TP. Plz Help.

    Started by LookMyName, 12-12-2015 02:09 AM
    • Replies: 0
    • Views: 481
    LookMyName
    12-12-2015, 02:09 AM Go to last post

  3. Deleted the toon whos got the xp tome, can anything be done?

    Started by nametaken, 12-08-2015 09:27 AM
    • Replies: 2
    • Views: 1,126
    nametaken
    12-08-2015, 10:43 AM Go to last post

  4. Most Excellent Experience

    Started by Ganak, 12-04-2015 07:01 PM
    • Replies: 0
    • Views: 484
    Ganak
    12-04-2015, 07:01 PM Go to last post

  5. UI HUD, quest objectives window has disappeared

    Started by Monkion, 12-03-2015 02:11 PM
    • Replies: 7
    • Views: 8,653
    UurlockYgmeov
    12-03-2015, 03:03 PM Go to last post

  6. Elieri Thistledown perm. hire from starter pack, has a problem!!!!

    Started by cjgoddard, 12-03-2015 01:15 PM
    • Replies: 3
    • Views: 2,627
    Livmo
    12-03-2015, 02:19 PM Go to last post

  7. Disconnected from game after "Log Out"

    Started by Chuck_Roast, 11-08-2015 06:11 PM
    • Replies: 1
    • Views: 789
    Chuck_Roast
    11-27-2015, 10:24 PM Go to last post

  8. cosmetic doesn't look like the original

    Started by TitusOvid, 11-23-2015 12:15 PM
    • Replies: 11
    • Views: 4,231
    Gurei23
    11-27-2015, 06:32 PM Go to last post

  9. Free to VIP?

    Started by Greyelf, 07-31-2015 02:36 PM
    • Replies: 4
    • Views: 1,049
    Hyberpsycrow
    11-14-2015, 06:48 PM Go to last post

  10. Bravery Streak resets despite message claiming otherwise

    Started by Zweisteine, 11-14-2015 02:40 AM
    • Replies: 2
    • Views: 929
    Zweisteine
    11-14-2015, 01:48 PM Go to last post

  11. In-game store won’t load

    Started by Typographer, 11-10-2015 12:31 PM
    • Replies: 2
    • Views: 870
    Typographer
    11-13-2015, 12:08 PM Go to last post

  12. In game suppport is slow to respond and fast to close a ticket

    Started by TheRedViking, 11-08-2015 05:37 PM
    • Replies: 6
    • Views: 619
    Typographer
    11-13-2015, 10:22 AM Go to last post

  13. missing favor turbine points award (orien server)

    Started by Ixitxachitl, 11-12-2015 02:35 PM
    • Replies: 1
    • Views: 459
    TitusOvid
    11-12-2015, 03:02 PM Go to last post

  14. Ordered a +6 to +7 Supreme Ability Tome and item HAS NOT BEEN DELIVERED!

    Started by Malusny, 11-06-2015 06:28 AM
    • Replies: 2
    • Views: 1,136
    CS_Alkaid
    11-09-2015, 11:40 AM Go to last post

  15. What can you still do ?!

    Started by JinX86, 11-02-2015 09:03 AM
    • Replies: 0
    • Views: 481
    JinX86
    11-02-2015, 09:03 AM Go to last post

  16. Can't buy turbine points..."Sorry we cannot complete your request"

    Started by Atronos_The_Titan, 10-28-2015 11:07 PM
    • Replies: 3
    • Views: 1,426
    JinX86
    11-02-2015, 08:32 AM Go to last post

  17. Menace of the Underdark and Shadowfell Conspiracy content guest passes?

    Started by TaylorNast, 10-22-2015 08:06 PM
    • Replies: 0
    • Views: 2,101
    TaylorNast
    10-22-2015, 08:06 PM Go to last post

  18. Cant get Hearts ow wood

    Started by SlashbackWarrior, 10-22-2015 02:31 PM
    • Replies: 2
    • Views: 473
    SlashbackWarrior
    10-22-2015, 02:42 PM Go to last post

  19. Feedback on Premium Services

    Started by Quarion, 03-14-2007 11:26 AM
    2 Deleted Post(s)
    Thread deleted by CS_Alkaid
    Reason
     old

  20. lost my tomes :(

    Started by BotteDaOrbi, 10-05-2015 06:39 AM
    • Replies: 3
    • Views: 799
    BotteDaOrbi
    10-11-2015, 04:46 PM Go to last post

  21. DDO Store Steam 'Purchase Points' button

    Started by Gabbagul, 09-28-2015 09:41 AM
    • Replies: 2
    • Views: 1,724
    rygard
    10-10-2015, 10:09 AM Go to last post

  22. Celestial Spirit toggles OFF Wolf Form!

    Started by Certon, 10-06-2015 12:14 AM
    • Replies: 0
    • Views: 411
    Certon
    10-06-2015, 12:14 AM Go to last post

  23. Hirelings and paying for membership

    Started by Paramedicus, 10-02-2015 09:35 AM
    • Replies: 5
    • Views: 671
    Enderoc
    10-04-2015, 10:11 PM Go to last post

  24. Game Changing Bug (not an exploit)

    Started by Certon, 09-26-2015 01:13 AM
    • Replies: 1
    • Views: 536
    Clemeit
    10-01-2015, 06:41 PM Go to last post

  25. ETR Tome Application Bug

    Started by Feralthyrtiaq, 09-28-2015 10:20 AM
    • Replies: 1
    • Views: 1,170
    JOTMON
    09-28-2015, 11:33 AM Go to last post
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