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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

  1. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 15,026
    Fricassee
    06-12-2015, 04:22 PM Go to last post

  2. Sticky Thread Sticky: Account Support FAQs

    Started by SSG_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 50,238
    SSG_Alkaid
    04-24-2015, 07:00 PM Go to last post

  1. Can't access my subscription information

    Started by SpiderPig, 07-18-2020 06:02 PM
    • Replies: 3
    • Views: 685
    SpiderPig
    07-18-2020, 06:52 PM Go to last post

  2. Awaiting Ticket Response

    Started by DevHead, 02-28-2020 07:24 PM
    2 Pages •
    1 2
    • Replies: 28
    • Views: 4,553
    rabidfox
    07-15-2020, 06:04 PM Go to last post

  3. Where is my code

    Started by Testzak, 03-25-2020 06:16 PM
    • Replies: 12
    • Views: 1,614
    Alrik_Fassbauer
    07-05-2020, 03:53 PM Go to last post

  4. Standing Stone Account - DDO and LOTRO separation

    Started by kestor, 04-10-2020 01:35 AM
    1 Deleted Post(s)
    • Replies: 6
    • Views: 1,820
    G_a_M_e
    06-29-2020, 04:19 PM Go to last post

  5. Keep getting booted from Khyber

    Started by Grimborn, 06-23-2020 08:59 AM
    • Replies: 5
    • Views: 835
    Grimborn
    06-24-2020, 04:57 AM Go to last post

  6. Main character lost

    Started by ASHHHH, 06-21-2020 04:40 AM
    • Replies: 2
    • Views: 555
    Inanout
    06-21-2020, 05:32 PM Go to last post

  7. Help with my Nephew account

    Started by R1ncewind, 06-20-2020 03:20 PM
    • Replies: 2
    • Views: 520
    R1ncewind
    06-20-2020, 06:09 PM Go to last post

  8. Terrible Service and gm response

    Started by darktsunami, 06-03-2020 09:45 PM
    • Replies: 4
    • Views: 929
    dozkal-mo
    06-12-2020, 04:39 PM Go to last post

  9. VIP Not Giving Access to Content

    Started by Vychos, 06-06-2020 04:29 AM
    • Replies: 13
    • Views: 1,576
    Vychos
    06-12-2020, 10:12 AM Go to last post

  10. Is there a way to determine what expansions have been purchased?

    Started by Mithis, 06-11-2020 07:44 PM
    • Replies: 2
    • Views: 851
    Alrik_Fassbauer
    06-12-2020, 04:21 AM Go to last post

  11. Returning player had 5 characters, now 2 are shown as "over character slot limit'

    Started by Stormraiser, 06-06-2020 03:17 AM
    • Replies: 1
    • Views: 472
    C-Dog
    06-06-2020, 05:37 PM Go to last post

  12. Canceled Subscription way before renew period, and was still charged another month.

    Started by HuskyMcSkakey, 06-03-2020 08:57 PM
    • Replies: 0
    • Views: 436
    HuskyMcSkakey
    06-03-2020, 08:57 PM Go to last post

  13. How to add more game subscriptions to my SSG account?

    Started by Dragavon, 06-02-2020 05:19 AM
    • Replies: 1
    • Views: 940
    C-Dog
    06-02-2020, 01:47 PM Go to last post

  14. Recover pre- 2013 account

    Started by RanokAlseen, 05-30-2020 05:37 PM
    • Replies: 0
    • Views: 503
    RanokAlseen
    05-30-2020, 05:37 PM Go to last post

  15. Lost Dimensional Augment Bag

    Started by Loromir, 05-24-2020 07:00 PM
    • Replies: 0
    • Views: 535
    Loromir
    05-24-2020, 07:00 PM Go to last post

  16. No codes from DDO Market

    Started by Mobiuz, 05-23-2020 06:32 AM
    • Replies: 2
    • Views: 616
    Mobiuz
    05-23-2020, 12:17 PM Go to last post

  17. Need to cancel account

    Started by AMADHA, 05-18-2020 01:29 PM
    • Replies: 4
    • Views: 1,474
    TitusOvid
    05-18-2020, 05:03 PM Go to last post

  18. Bought a month of VIP access but received none of the vip features.

    Started by Ariacant, 04-05-2020 07:34 PM
    • Replies: 2
    • Views: 663
    thoss123
    05-18-2020, 04:00 PM Go to last post

  19. "Character could not be saved..." error message. No response to ticket yet.

    Started by vageta311, 05-15-2020 01:27 PM
    • Replies: 0
    • Views: 518
    vageta311
    05-15-2020, 01:27 PM Go to last post

  20. Removing Expired Credit Cards

    Started by Craigrx1, 05-13-2020 02:11 AM
    • Replies: 1
    • Views: 510
    PsychoBlonde
    05-13-2020, 05:12 PM Go to last post

  21. Mouse graphic glitch, attacked in Marketplace leaving Phoenix Tavern.

    Started by iamsamoth0, 05-07-2020 08:40 PM
    • Replies: 2
    • Views: 584
    iamsamoth0
    05-08-2020, 04:34 PM Go to last post

  22. Did not receive Universal Tome with Sharn Ultimate purchase

    Started by Eladriel_ca, 05-05-2020 11:27 PM
    • Replies: 3
    • Views: 513
    Eladriel_ca
    05-07-2020, 08:55 PM Go to last post

  23. Account Cancellation Error

    Started by johnfrog, 04-25-2020 11:52 PM
    • Replies: 2
    • Views: 617
    cdbd3rd
    04-26-2020, 12:59 PM Go to last post

  24. problem *** new patch update 46 4-23-20

    Started by Gbourn, 04-23-2020 09:21 PM
    • Replies: 1
    • Views: 542
    KatzyBaby
    04-24-2020, 12:11 AM Go to last post

  25. Malfunction during Character Transfer

    Started by ctongkraishal, 04-22-2020 09:40 PM
    • Replies: 0
    • Views: 394
    ctongkraishal
    04-22-2020, 09:40 PM Go to last post
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