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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

  1. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 03:22 PM
    • Replies: 0
    • Views: 14,904
    Fricassee
    06-12-2015, 03:22 PM Go to last post

  2. Sticky Thread Sticky: Account Support FAQs

    Started by SSG_Alkaid, 04-24-2015 06:00 PM
    • Replies: 0
    • Views: 50,086
    SSG_Alkaid
    04-24-2015, 06:00 PM Go to last post

  1. "You have attained the Highest level in the Game"

    Started by Reilia, 06-28-2022 10:18 PM
    2 Deleted Post(s)
    • Replies: 0
    • Views: 1,885
    Reilia
    06-28-2022, 10:18 PM Go to last post

  2. 1 year, no help

    Started by relmon, 03-23-2022 02:05 PM
    • Replies: 12
    • Views: 2,407
    relmon
    06-24-2022, 10:17 PM Go to last post

  3. Exclamation Horrible customer service and unfair treatment for over 7 months

    Started by idlesheep, 06-17-2022 06:50 AM
    • Replies: 2
    • Views: 1,231
    relmon
    06-20-2022, 12:52 PM Go to last post

  4. Unhappy VIP Subscription Cancelled???!

    Started by 1Nightbird, 05-19-2022 10:38 AM
    • Replies: 18
    • Views: 2,514
    relmon
    06-08-2022, 05:55 AM Go to last post

  5. Typical Response Time for Support?

    Started by Banzors, 05-20-2022 11:00 AM
    • Replies: 1
    • Views: 1,209
    TitusOvid
    05-20-2022, 11:07 AM Go to last post

  6. ddo client not saving settings & not writting to user preferences

    Started by mommablackrose, 04-27-2022 06:58 PM
    • Replies: 5
    • Views: 1,943
    mommablackrose
    04-28-2022, 06:52 PM Go to last post

  7. the ticket page doesnt let me loguin

    Started by DixXxg0, 04-15-2022 09:05 AM
    • Replies: 3
    • Views: 1,228
    Alrik_Fassbauer
    04-24-2022, 09:52 AM Go to last post

  8. Not remember my settings anymore?

    Started by Kza, 04-14-2022 04:51 PM
    • Replies: 2
    • Views: 1,106
    rabidfox
    04-14-2022, 08:34 PM Go to last post

  9. can't access my character - "Your character is still being saved"

    Started by magaiti, 04-11-2020 03:01 AM
    • Replies: 5
    • Views: 3,814
    Antiguo
    04-01-2022, 03:03 PM Go to last post

  10. can't access my character - "Your character is still being saved"

    Started by PurpleRed, 06-26-2021 07:22 PM
    • Replies: 2
    • Views: 3,257
    Antiguo
    04-01-2022, 02:41 PM Go to last post

  11. I lost access to my old account and havent heard back from customer service

    Started by ScholarOfVoices, 03-07-2022 12:18 PM
    • Replies: 1
    • Views: 5,815
    relmon
    03-25-2022, 08:48 PM Go to last post

  12. 3032: Sorry, the payment cannot be completed now. Please try again later....

    Started by Lufia, 03-22-2022 06:48 PM
    • Replies: 2
    • Views: 5,223
    archest
    03-23-2022, 08:51 AM Go to last post

  13. can't buy expanaion, credit card invalid

    Started by partybasher, 03-06-2022 09:25 AM
    • Replies: 1
    • Views: 1,631
    Mindos
    03-06-2022, 10:06 AM Go to last post

  14. Unhappy Cant subscribe

    Started by Bones1488, 02-23-2022 04:03 PM
    • Replies: 3
    • Views: 1,291
    Inanout
    02-26-2022, 01:02 PM Go to last post

  15. Question "Temporary" account lockout length for Hardcore character transfer

    Started by Tyrost, 02-23-2022 08:48 AM
    • Replies: 3
    • Views: 1,136
    Tyrost
    02-23-2022, 04:49 PM Go to last post

  16. I can't play with my old characters. I can't logging with my old account. I need help

    Started by ganzukweb, 11-10-2021 01:12 PM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 7,918
    ArebaKhan
    02-22-2022, 10:07 PM Go to last post

  17. Forums Username Change?

    Started by Lardelicious, 02-05-2022 06:38 PM
    • Replies: 2
    • Views: 1,459
    Cordovan
    02-07-2022, 11:36 AM Go to last post

  18. Is the average response time for support tickets >1 Month?

    Started by Ishamiel, 12-10-2021 12:11 AM
    • Replies: 18
    • Views: 4,142
    ddocssucks
    01-28-2022, 02:09 PM Go to last post

  19. Cannot purchase Saltmarsh expansion.

    Started by QuantumFX, 08-04-2021 03:21 PM
    2 Pages •
    1 2
    • Replies: 20
    • Views: 4,507
    andrul
    01-23-2022, 11:54 AM Go to last post

  20. How long does a character (server) take.

    Started by SlowDM, 01-10-2022 01:30 PM
    • Replies: 1
    • Views: 1,659
    Mindos
    01-10-2022, 03:45 PM Go to last post

  21. Suddenly cannot logon

    Started by Frobozz, 01-08-2022 07:56 AM
    • Replies: 15
    • Views: 2,696
    MeanerLisa
    01-08-2022, 10:39 AM Go to last post

  22. Help with an old account

    Started by Kheten, 12-31-2021 12:59 PM
    • Replies: 0
    • Views: 1,054
    Kheten
    12-31-2021, 12:59 PM Go to last post

  23. Paid for VIP, DID Not Get It

    Started by Palor0, 12-24-2021 11:35 AM
    • Replies: 1
    • Views: 771
    Palor0
    12-24-2021, 12:21 PM Go to last post

  24. Lost access to the email I used when I created my account.

    Started by Anzanel, 11-11-2021 08:00 AM
    • Replies: 8
    • Views: 7,518
    johng77
    12-24-2021, 08:36 AM Go to last post

  25. Still can’t access my account :(

    Started by Zzpxpzz2, 03-31-2021 02:55 PM
    4 Pages •
    1 2 3 ... 4
    • Replies: 69
    • Views: 16,131
    johng77
    12-23-2021, 08:16 AM Go to last post
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