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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

  1. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 14,986
    Fricassee
    06-12-2015, 04:22 PM Go to last post

  2. Sticky Thread Sticky: Account Support FAQs

    Started by SSG_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 50,180
    SSG_Alkaid
    04-24-2015, 07:00 PM Go to last post

  1. Account downgraded to premium

    Started by donblas, 11-28-2016 05:03 AM
    • Replies: 6
    • Views: 1,261
    Stoner81
    12-31-2016, 10:15 PM Go to last post

  2. Unable to purchase expansion

    Started by lordmagius, 12-25-2016 11:42 PM
    • Replies: 0
    • Views: 538
    lordmagius
    12-25-2016, 11:42 PM Go to last post

  3. I Cant Login No Matter How Many "Successful Password Resets" Ive Done

    Started by vystal, 08-04-2016 01:02 PM
    • Replies: 14
    • Views: 3,789
    maryking
    12-25-2016, 11:03 PM Go to last post

  4. Unable to Load into Game World

    Started by Toanstation, 12-24-2016 01:06 AM
    • Replies: 0
    • Views: 629
    Toanstation
    12-24-2016, 01:06 AM Go to last post

  5. Unable to log

    Started by Defcon_Kid, 12-22-2016 12:50 PM
    • Replies: 1
    • Views: 549
    Livmo
    12-22-2016, 12:55 PM Go to last post

  6. Account Names saved in a PLAIN TEXT FILE... honestly just why?

    Started by Wyco, 12-06-2016 08:26 PM
    • Replies: 0
    • Views: 1,402
    Wyco
    12-06-2016, 08:26 PM Go to last post

  7. Premium downgraded to Free, Support solution unworkable. Please Help!

    Started by C-Dog, 12-02-2016 11:17 AM
    • Replies: 4
    • Views: 1,038
    C-Dog
    12-04-2016, 11:38 AM Go to last post

  8. Problem getting logged in to myaccount.turbine.com

    Started by Lugov, 12-03-2016 10:57 PM
    • Replies: 1
    • Views: 920
    Tscheuss
    12-03-2016, 11:13 PM Go to last post

  9. Cannot redeem Menace of the Underdark expansion

    Started by talanh133, 11-30-2016 09:26 AM
    • Replies: 2
    • Views: 1,523
    Silverleafeon
    12-01-2016, 03:38 PM Go to last post

  10. Weird e-mail issue with Paypal

    Started by kanordog, 11-29-2016 02:21 PM
    • Replies: 2
    • Views: 734
    kanordog
    12-01-2016, 12:43 AM Go to last post

  11. Started a Guild and can't Recruit

    Started by Armatone, 11-25-2016 08:07 PM
    • Replies: 10
    • Views: 1,463
    FranOhmsford
    11-26-2016, 07:48 AM Go to last post

  12. Can't claim puchased expansions.

    Started by TherumancerX, 11-24-2016 01:35 AM
    • Replies: 5
    • Views: 853
    Tscheuss
    11-24-2016, 12:31 PM Go to last post

  13. Why was my VIP subscription canceled?

    Started by Sonoma, 11-22-2016 01:12 PM
    • Replies: 2
    • Views: 795
    Fedora1
    11-22-2016, 08:07 PM Go to last post

  14. Support Closed on Nov 24th and Nov 25th

    Started by SSG_Alkaid, 11-21-2016 04:29 PM
    • Replies: 0
    • Views: 661
    SSG_Alkaid
    11-21-2016, 04:29 PM Go to last post

  15. Account demoted from Premium to Free

    Started by Weezysneezy, 06-24-2016 08:07 PM
    • Replies: 11
    • Views: 3,369
    sbs
    11-18-2016, 02:08 AM Go to last post

  16. anyway to buy without logging into store

    Started by baylensman, 11-14-2016 11:11 AM
    • Replies: 3
    • Views: 701
    Cleanincubus
    11-14-2016, 02:46 PM Go to last post

  17. payment due tommorrow and i'm out of town.

    Started by baylensman, 11-08-2016 09:23 AM
    • Replies: 1
    • Views: 682
    baylensman
    11-08-2016, 04:36 PM Go to last post

  18. Trying to Cancel Premium Membership

    Started by pyrman0731, 11-03-2016 01:10 PM
    • Replies: 3
    • Views: 769
    cdbd3rd
    11-03-2016, 02:10 PM Go to last post

  19. Receiving no XP

    Started by karsion, 10-30-2016 07:56 AM
    • Replies: 11
    • Views: 1,484
    cdbd3rd
    10-30-2016, 03:33 PM Go to last post

  20. Post Looking for help!!!

    Started by renjunwei, 10-26-2016 04:07 AM
    • Replies: 1
    • Views: 624
    Loromir
    10-26-2016, 08:32 AM Go to last post

  21. Account Dilemna

    Started by Gaxguy, 10-17-2016 01:03 PM
    • Replies: 9
    • Views: 1,592
    DaveyCrockett
    10-21-2016, 01:24 PM Go to last post

  22. Angry Twx*wbgames

    Started by Concord, 10-17-2016 08:50 PM
    • Replies: 1
    • Views: 2,871
    Miow
    10-17-2016, 10:22 PM Go to last post

  23. No subscription renewal option on myaccounts.turbine

    Started by Arsenios, 10-08-2016 12:39 PM
    • Replies: 2
    • Views: 1,023
    Cordovan
    10-09-2016, 01:05 PM Go to last post

  24. missing shards

    Started by bleedinggoth, 09-25-2016 02:32 AM
    • Replies: 1
    • Views: 1,086
    CS_Alkaid
    09-27-2016, 02:29 PM Go to last post

  25. New pack paid for but not delivered.

    Started by Tscheuss, 09-25-2016 02:12 AM
    • Replies: 4
    • Views: 1,201
    Tscheuss
    09-27-2016, 12:35 PM Go to last post
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